The East Tower at Cardinal North Hills
The East Tower at Cardinal North Hills is a nursing home in Raleigh, North Carolina. It occupies one building on the wider Cardinal at North Hills campus, where independent living, assisted living, memory care, and skilled nursing all operate together. For families thinking several years ahead, that structure means a change in care needs does not automatically mean a change in address.
The East Tower holds 49 beds; thirty-six of them are filled, putting occupancy at 74%. Smaller buildings like this one often strike a workable balance. Residents get more individual attention than a large facility can offer, while still drawing on a campus worth of shared space and programming.
Clinical care rests on two things: rehabilitation services and staffing available around the clock. Both point toward short-term recovery work. Someone coming out of a hospital stay or a surgery needs therapy to begin quickly, and needs someone there at three in the morning. Housekeeping is covered by the community.
The amenity list runs long; there’s an aquatic center, more than one fitness center, a spa, salons, a creative arts studio, and libraries. Meals are served across multiple dining venues, and the activity calendar mixes social, cultural, and educational programming. Outside there is a game area and a dog park. Pets are welcome, and family suites mean out-of-town relatives can stay on site rather than book a hotel.
Getting around is a different story: the Walk Score sits at 34, rated somewhat walkable. A few errands work on foot, but most will need a car.
State inspection attention here has clustered around medication management and around staffing and staff credentials. For a family weighing this option, the picture is a mid-sized building with strong campus amenities, a rehab-focused clinical model, and available capacity.
Capacity and availability
About this community
Occupancy
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. North Carolina state average• Inspection deficiency rate (11% above) 2 Better Metrics better than North Carolina average:
• Total deficiencies (74% below)
• Inspections with deficiencies (79% below)
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
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Total deficiencies
| 12 | 46 | This facility has 74% fewer total deficiencies than a typical North Carolina nursing home (12 vs. NC avg 46).↓ 74% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
| 4 | 21 | This facility has had 81% fewer total inspections than the North Carolina average (4 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 81% fewer |
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Inspections with deficiencies
| 4 | 19 | This facility has 79% fewer inspections with deficiencies than a typical North Carolina nursing home (4 vs. NC avg 19).↓ 79% better |
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Inspection deficiency rate
| 100% | 90% | This facility has 10 percentage points higher inspection deficiency rate than a typical North Carolina nursing home (100% vs. NC avg 90%).↑ 10% worse |
What does this home offer?
Pets Allowed
Places of interest near The East Tower at Cardinal North Hills
4.3 miles from city center
Estimated distance in miles from Raleigh's city center to The East Tower at Cardinal North Hills's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The North Carolina average is: 58.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Rosewood Health Center – The Cypress of Raleigh | NH MC SNF | Raleigh (North Raleigh) | 57
Facility
57
NC AVG
72
Rank
#277 / 387 |
83.5%
Facility
83.5%
NC AVG
70.6
Rank
#86 / 232 | +18% | 7.33
Facility
7.33
NC AVG
3.98
Rank
#8 / 83 | +2% | +84% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 4
Facility
4
NC AVG
20.9
Rank
#12 / 85 | 2.0
Facility
2.0
NC AVG
5.0
Rank
#14 / 85 | - | 48 | - |
71
Facility
71
NC AVG
36
Rank
#28 / 536 | The Cypress Of Raleigh LLC | $28.0MFiscal year ending 12/2023
Facility
$28.0MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#9 / 84 | $15.8MFiscal year ending 12/2023
Facility
$15.8MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#10 / 84 | 56.4%Fiscal year ending 12/2023
Facility
56.4%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#23 / 84 | 345546 | ||||
| Perry Creek Health & Rehabilitation Center | NH SNF | Raleigh (Northeast Raleigh) | 90
Facility
90
NC AVG
72
Rank
#116 / 387 |
88.1%
Facility
88.1%
NC AVG
70.6
Rank
#72 / 232 | +25% | 3.69
Facility
3.69
NC AVG
3.98
Rank
#61 / 83 | +33% | -7% | $0
Facility
$0
NC AVG
$74.6k
Rank
#1 / 89 | 2
Facility
2
NC AVG
20.9
Rank
#8 / 85 | 2.0
Facility
2.0
NC AVG
5.0
Rank
#14 / 85 | - | 79 | - |
24
Facility
24
NC AVG
36
Rank
#349 / 536 | - | $10.3MFiscal year ending 12/2023
Facility
$10.3MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#68 / 84 | $5.5MFiscal year ending 12/2023
Facility
$5.5MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#53 / 84 | 53.1%Fiscal year ending 12/2023
Facility
53.1%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#29 / 84 | 345003 | ||||
| College Pines Health and Rehabilitation Center | NH SNF | Connelly Springs | 100
Facility
100
NC AVG
72
Rank
#77 / 387 |
90.5%
Facility
90.5%
NC AVG
70.6
Rank
#56 / 232 | +28% | 4.14
Facility
4.14
NC AVG
3.98
Rank
#45 / 83 | -11% | +4% | $16.8k
Facility
$16.8k
NC AVG
$74.6k
Rank
#58 / 89 | 4
Facility
4
NC AVG
20.9
Rank
#12 / 85 | 2.0
Facility
2.0
NC AVG
5.0
Rank
#14 / 85 | 2 | 91 | - |
6
Facility
6
NC AVG
36
Rank
#484 / 536 | - | $14.2MFiscal year ending 12/2023
Facility
$14.2MFiscal year ending 12/2023
NC AVG
$15.7M
Rank
#31 / 84 | $6.4MFiscal year ending 12/2023
Facility
$6.4MFiscal year ending 12/2023
NC AVG
$8.2M
Rank
#37 / 84 | 45.2%Fiscal year ending 12/2023
Facility
45.2%Fiscal year ending 12/2023
NC AVG
58.6%
Rank
#45 / 84 | 345446 | ||||
| UNC REX Rehabilitation and Nursing Care Center of Raleigh | NH SNF | Raleigh (Northwest Raleigh) | 120
Facility
120
NC AVG
72
Rank
#35 / 387 |
84.8%
Facility
84.8%
NC AVG
70.6
Rank
#83 / 232 | +20% | 4.87
Facility
4.87
NC AVG
3.98
Rank
#27 / 83 | +14% | +22% | $15.6k
Facility
$15.6k
NC AVG
$74.6k
Rank
#54 / 89 | 9
Facility
9
NC AVG
20.9
Rank
#33 / 85 | 3.0
Facility
3.0
NC AVG
5.0
Rank
#32 / 85 | 1 | 102 | - |
66
Facility
66
NC AVG
36
Rank
#39 / 536 | - | - | - | - | 345369 |
Financial Assistance for
Nursing Home in North Carolina
The East Tower at Cardinal North Hills is located in Raleigh, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Frequently Asked Questions about The East Tower at Cardinal North Hills
Is The East Tower at Cardinal North Hills in a walkable area?
The East Tower at Cardinal North Hills has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The East Tower at Cardinal North Hills?
According to NC state health department records, The East Tower at Cardinal North Hills's license number is HAL-092-226.
What is the occupancy rate at The East Tower at Cardinal North Hills?
The East Tower at Cardinal North Hills's occupancy is 74%.
Are pets allowed at The East Tower at Cardinal North Hills?
Yes, The East Tower at Cardinal North Hills allows residents to bring their pets.
What is the overall rating for The East Tower at Cardinal North Hills?
The East Tower at Cardinal North Hills received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does The East Tower at Cardinal North Hills have?
The East Tower at Cardinal North Hills has 49 beds.
Has The East Tower at Cardinal North Hills had any deficiencies?
The East Tower at Cardinal North Hills has had 12 reported deficiencies since 2023 according to records from NC Dept. of Health and Human Services (NCDHHS).
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