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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Accepting Medicare, Medicaid, and private pay, The Gables of Ojai is a family-owned 118-bed skilled nursing, assisted living, and memory care community in Ojai, Ventura County, California. It’s operated by Gables of Ojai, LLC and Parsons Family Mgmt, LLC under administrator Deedee L Heninger. Operating since 2000, the community earned a Best of the Ojai Valley award.
CMS grades The Gables of Ojai 4 stars overall, with quality measures performing above California’s average. Nurse hours run 3h 48m per resident day, about 13 percent below California’s 4h 23m average, reflecting the staffing sub-rating. Occupancy sits at 93.1 percent, above the 84.7 percent state average, and no federal fines in the past three years. The RCFE inspection scorecard since 2021 shows citations running above the state average, with complaints aligned with California’s norm.
The community has a fitness center, pools, spa services, and gourmet dining using fresh local ingredients. The Respite Care – Short Term Stay program serves families who require short-term coverage, long-term assisted living, and memory care programs.
Situated in a family-owned, amenity-rich community in Ojai, the facility suits residents in Ventura County who need skilled nursing or assisted living. The community carries a mix of short-stay Medicare rehabilitation and longer-term private-pay placements.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 224th out of 345 homes in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 46m per day | ▼ 7% State avg: 4h 4m per day · National avg: 3h 25m per day |
Lower than the California average: 72.8%The Gables of Ojai is legally operated by Gables Of Ojai, Llc;parsons Family Mgmt, Llc, and administrated by Deedee L Heninger.
Key information about the people who lead and staff this community.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.
8 points below the California average for nursing homes (81/100)
Inspection score: 73 out of 100. Letter grade C. 8 points below the California average for nursing homes (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 16 | 10 | This facility has 60% more total citations than a typical California nursing home (16 vs. CA avg 10).↑ 60% worse |
|
Citations per year
Average citations per year since 2021.
| 3.2 | 2 | This facility has 60% more citations per year than a typical California nursing home (3.2 vs. CA avg 2).↑ 60% worse |
|
Citations per inspection
Average citations per inspection.
| 0.7 | 3.3 | This facility has 79% fewer citations per inspection than a typical California nursing home (0.7 vs. CA avg 3.3).↓ 79% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 24 | 16 | This facility has 50% more total visits than a typical California nursing home (24 vs. CA avg 16).↑ 50% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 14 | 13 | This facility has 8% more complaint visits than a typical California nursing home (14 vs. CA avg 13).↑ 8% worse Rank #995 / 1397 Complaint visits — State benchmarked This home is ranked 995th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 5 | 7 | This facility has 29% fewer other visits than a typical California nursing home (5 vs. CA avg 7).↓ 29% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California nursing home (5 vs. CA avg 4).↑ 25% worse |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 14 | 14 | This facility has total complaints in line with the California average (14 vs. CA avg 14).— At avg |
|
Complaints per year
Average complaints per year since 2021.
| 2.8 | 2.8 | This facility has complaints per year in line with the California average (2.8 vs. CA avg 2.8).— At avg |
California average 12.5
Last Health inspection on Jul 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 35 citations resulted from standard inspections; and 20 of 35 resulted from complaint investigations.
100% better than California averageCalifornia average: 0.4
In line with California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
56% more staff per resident than California average
18% better than California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
6 total: 4 full-time employees and 2 contractors.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
12.3 hoursAssists with medical care and medications.
48 total: 21 full-time employees and 27 contractors.
48
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursHelps with daily care and mobility.
123 total: 44 full-time employees and 79 contractors.
123
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,655 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 44 | 79 | 123 | 15,081 | 92 | 100% | 9.6 |
| Licensed Practical Nurse | 21 | 27 | 48 | 7,354 | 92 | 100% | 9.6 |
| Registered Nurse | 4 | 2 | 6 | 1,128 | 90 | 98% | 12.3 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,035 | 88 | 96% | 7.3 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,032 | 66 | 72% | 7.7 |
| Physical Therapy Aide | 5 | 0 | 5 | 996 | 75 | 82% | 7.4 |
| Physical Therapy Assistant | 2 | 0 | 2 | 964 | 67 | 73% | 8 |
| RN Director of Nursing | 5 | 0 | 5 | 875 | 65 | 71% | 7.3 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 682 | 78 | 85% | 6.6 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Therapeutic Recreation Specialist | 2 | 0 | 2 | 457 | 60 | 65% | 7.6 |
| Qualified Social Worker | 2 | 0 | 2 | 244 | 38 | 41% | 6.4 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.1
23% better than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.0
12% better than California averageCalifornia average: 11.3
Percent of long-stay residents whose need for help with daily activities has increased
10.2%
7% better than California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
9.9%
18% better than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.7%
14% better than California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
2.7%
61% worse than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
1.7%
66% better than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
1.0%
76% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
3.0%
56% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
13.5%
34% worse than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.8%
In line with California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
68% worse than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
In line with California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
48% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
74Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Gables of Ojai based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #226 / 346Payroll — State benchmarkedThis home is ranked 226th out of 346 homes in California for payroll. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
0.0 miles from city center
Estimated distance in miles from Ojai's city center to The Gables of Ojai's address, calculated via Google Maps.
Add your location
The Gables of Ojai is located in OJAI, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| OakView Health Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks (Mountclef Village) | 63
Facility
63
CA AVG
103
Rank
#1063 / 1658 | 79.4% | -6% | 5.21 | -69% | +24% | $0 | 9 | 1.5 | - | 50 | A+ |
20
Facility
20
CA AVG
57
Rank
#1847 / 2093 | Bouchard Family Revocable Trust | $15.0M | $8.8M | 58.7% | 555857 | ||||
| Bayshire Carlsbad |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carlsbad (Palamai) | 125
Facility
125
CA AVG
103
Rank
#527 / 1658 | 93.6% | +11% | 3.24 | +54% | -23% | $0 | 26 | 4.3 | - | 117 | A+ |
59
Facility
59
CA AVG
57
Rank
#1089 / 2093 | Skilled Camino LLC | $11.5M | $5.4M | 46.9% | 555745 | ||||
| Bayshire Rancho Mirage |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Rancho Mirage | 135
Facility
135
CA AVG
103
Rank
#463 / 1658 | 83.7% | -1% | 3.17 | -51% | -25% | $15.5k | 39 | 3.3 | - | 113 | A+ |
23
Facility
23
CA AVG
57
Rank
#1812 / 2093 | Skilled Mirage LLC | $11.8M | $5.1M | 43.1% | 555775 | ||||
| Heritage Gardens |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Loma Linda | 64
Facility
64
CA AVG
103
Rank
#1051 / 1658 | 85.9% | +1% | 4.44 | -14% | +5% | $0 | 45 | 3.8 | 1 | 55 | A+ |
47
Facility
47
CA AVG
57
Rank
#1423 / 2093 | Cotton Family Revocable Trust | $12.9M | $6.7M | 51.9% | 55183 | ||||
| The Gables of Ojai |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Ojai | 118
Facility
118
CA AVG
103
Rank
#603 / 1658 | 55.9% | -34% | 3.80 | -67% | -10% | $0 | 35 | 1.8 | 1 | 66 | A+ |
90
Facility
90
CA AVG
57
Rank
#171 / 2093 | Robert Buckingham | $16.5M | $6.9M | 41.9% | 55861 |
The legal owner and operator of The Gables of Ojai is Gables Of Ojai, Llc;Parsons Family Mgmt, Llc.
The Gables of Ojai has a walk score of 90. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
The Gables of Ojai's occupancy is 56%.
Deedee L Heninger is the administrator of The Gables of Ojai.
The Gables of Ojai has 118 beds.
The Gables of Ojai has had 16 recently reported deficiencies.
Yes — there are 12 photos of The Gables of Ojai in the photo gallery on this page.
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