The Gables of Ojai

Nursing Home, Assisted Living, Independent Living & Memory Care · Ojai, CA

CMS overall rating

The Gables of Ojai

Nursing Home, Assisted Living, Independent Living & Memory Care · Ojai, CA

CMS overall rating

701 N. Montgomery St, Ojai, CA 93023 View map

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The Gables of Ojai accepts Medicare, Medicaid, and private pay.

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The Gables of Ojai accepts Medicare, Medicaid, and private pay.

Overview of The Gables of Ojai

Accepting Medicare, Medicaid, and private pay, The Gables of Ojai is a family-owned 118-bed skilled nursing, assisted living, and memory care community in Ojai, Ventura County, California. It’s operated by Gables of Ojai, LLC and Parsons Family Mgmt, LLC under administrator Deedee L Heninger. Operating since 2000, the community earned a Best of the Ojai Valley award.

CMS grades The Gables of Ojai 4 stars overall, with quality measures performing above California’s average. Nurse hours run 3h 48m per resident day, about 13 percent below California’s 4h 23m average, reflecting the staffing sub-rating. Occupancy sits at 93.1 percent, above the 84.7 percent state average, and no federal fines in the past three years. The RCFE inspection scorecard since 2021 shows citations running above the state average, with complaints aligned with California’s norm.

The community has a fitness center, pools, spa services, and gourmet dining using fresh local ingredients. The Respite Care – Short Term Stay program serves families who require short-term coverage, long-term assisted living, and memory care programs.

Situated in a family-owned, amenity-rich community in Ojai, the facility suits residents in Ventura County who need skilled nursing or assisted living. The community carries a mix of short-stay Medicare rehabilitation and longer-term private-pay placements.

Facility Direct Line (805) 646-1446

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 48m per day

vs avg

Staff type	Hours / Day / Resident	vs state avg
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 46m per day

Capacity and availability

133 days

118-bed community

A larger shared setting that may offer more common spaces and organized community services.

25 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 90 / 100

Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

56%

Lower than the California average: 72.8%

Occupied beds

66 / 118

Average occupied beds in California homes 87 beds

Best of the Ojai Valley

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceOctober 23, 2000

CountyVentura

License Number56580055

The Gables of Ojai is legally operated by Gables Of Ojai, Llc and Parsons Family Mgmt, Llc, and administered by Deedee L Heninger.

Owner NameGables Of Ojai, LLC;Parsons Family Mgmt, LLC

Staffing

Key information about the people who lead and staff this community.

ContactMatteo Digrigoli

Respite Care

24-Hour Staffing

Fitness Center

Pools

Spa Services

Beautiful Outdoor Spaces

Gourmet Dining

Fitness Classes

Educational Programs

Cultural Events

Touring HoursMonday - Friday: 9am - 5pm, Saturday: 10am - 4pm

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2021 · 5 years of data 16 citations 14 complaints 24 total visits 14 complaint visits 5 official inspections

Inspection Score

8 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection October 16, 2025

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	16	10	This facility has 60% more total citations than a typical California assisted living residence (16 vs. CA avg 10).↑ 60% worse
Citations per year Average citations per year since 2021.	3.2	2	This facility has 60% more citations per year than a typical California assisted living residence (3.2 vs. CA avg 2).↑ 60% worse
Citations per inspection Average citations per inspection.	0.7	3.3	This facility has 79% fewer citations per inspection than a typical California assisted living residence (0.7 vs. CA avg 3.3).↓ 79% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	24	16	This facility has 50% more total visits than a typical California assisted living residence (24 vs. CA avg 16).↑ 50% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	14	13	This facility has 8% more complaint visits than a typical California assisted living residence (14 vs. CA avg 13).↑ 8% worse Rank #995 / 1397 Complaint visits — State benchmarked This home is ranked 995th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	5	7	This facility has 29% fewer other visits than a typical California assisted living residence (5 vs. CA avg 7).↓ 29% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	CA Average	vs. CA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	14	14	This facility has total complaints in line with the California average (14 vs. CA avg 14).— At avg
Complaints per year Average complaints per year since 2021.	2.8	2.8	This facility has complaints per year in line with the California average (2.8 vs. CA avg 2.8).— At avg

Show Inspection Reports

Inspections since 2021

Total health inspections 20

State average N/A

Last Health inspection on Jul 2025

Total health citations

State average N/A

Citations per inspection

1.75

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 35 citations resulted from standard inspections; and 20 of 35 resulted from complaint investigations.

Breakdown of citation severity (last 5 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

1 serious citation State average: N/A

34 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 5 years)

Nursing Services moderate citation Jul 15, 2025

Corrected

Quality of Care moderate citation Jun 27, 2025

Corrected

Care Planning moderate citation May 14, 2025

Corrected

Abuse/Neglect moderate citation Mar 25, 2025

Corrected

Top deficiency categories

Resident Rights 9 deficiencies (26%)

Quality of Life & Care 6 deficiencies (17%)

Administration 3 deficiencies (9%)

Abuse, Neglect & Exploitation 3 deficiencies (9%)

Pharmacy Services 2 deficiencies (6%)

Infection Control 1 deficiency (3%)

Environmental 1 deficiency (3%)

Total staff 209

Employees 101

Contractors 108

Staff to resident ratio 2.82 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 38

Average shift 9.1 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 31,895

Nursing staff breakdown

12.3 hours

9.6 hours

123

9.6 hours

Contractor staffing

2,655 contractor hours this quarter

Certified Nursing Assistant: 79 Licensed Practical Nurse: 27 Registered Nurse: 2

Staff by category


Certified Nursing Assistant	44	79	123	15,081	92	100%	9.6
Licensed Practical Nurse	21	27	48	7,354	92	100%	9.6
Registered Nurse	4	2	6	1,128	90	98%	12.3
Other Dietary Services Staff	5	0	5	1,035	88	96%	7.3
Speech Language Pathologist	4	0	4	1,032	66	72%	7.7
Physical Therapy Aide	5	0	5	996	75	82%	7.4
Physical Therapy Assistant	2	0	2	964	67	73%	8
RN Director of Nursing	5	0	5	875	65	71%	7.3
Respiratory Therapy Technician	3	0	3	682	78	85%	6.6
Administrator	1	0	1	512	64	70%	8
Nurse Practitioner	1	0	1	512	64	70%	8
Dietitian	1	0	1	512	64	70%	8
Mental Health Service Worker	1	0	1	512	64	70%	8
Therapeutic Recreation Specialist	2	0	2	457	60	65%	7.6
Qualified Social Worker	2	0	2	244	38	41%	6.4

123 Certified Nursing Assistant

% of Days 100%

48 Licensed Practical Nurse

% of Days 100%

6 Registered Nurse

% of Days 98%

5 Other Dietary Services Staff

% of Days 96%

4 Speech Language Pathologist

% of Days 72%

5 Physical Therapy Aide

% of Days 82%

2 Physical Therapy Assistant

% of Days 73%

5 RN Director of Nursing

% of Days 71%

3 Respiratory Therapy Technician

% of Days 85%

1 Administrator

% of Days 70%

1 Nurse Practitioner

% of Days 70%

1 Dietitian

% of Days 70%

1 Mental Health Service Worker

% of Days 70%

2 Therapeutic Recreation Specialist

% of Days 65%

2 Qualified Social Worker

% of Days 41%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 5.1

23% better than State average

State average: 6.6

Functional decline score 10.0

12% better than State average

State average: 11.3

Long-stay resident measures

Need for Help with Daily Activities Increased 10.2%

7% better than State average

State average: 11.1%

Walking Ability Worsened 9.9%

18% better than State average

State average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 9.7%

14% better than State average

State average: 11.3%

Falls with Major Injury 2.7%

61% worse than State average

State average: 1.7%

High Risk Residents with Pressure Ulcers 1.7%

66% better than State average

State average: 5.0%

Urinary Tract Infection 0.0%

100% better than State average

State average: 1.2%

Lost Too Much Weight 1.0%

76% better than State average

State average: 4.2%

Depressive Symptoms 3.0%

56% better than State average

State average: 6.7%

Antipsychotic Use 13.5%

34% worse than State average

State average: 10.1%

Pneumococcal Vaccine 100.0%

In line with State average

State average: 98.5%

Influenza Vaccine 100.0%

In line with State average

State average: 98.2%

Short-stay resident measures

Pneumococcal Vaccine 97.8%

In line with State average

State average: 94.0%

Antipsychotic medication increase 2.4%

68% worse than State average

State average: 1.5%

Influenza Vaccine 96.5%

In line with State average

State average: 93.2%

Breakdown by payment type

Medicare

48% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

49% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Total residents 74

Medicare

50% of residents

Medicaid

50% of residents

Financial Trends

Historical financial and operational data for The Gables of Ojai from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 58.4% ↓ 31.6pp vs 2022

Net Patient Income $1.5M ↓ ~$118.0K vs 2022

Payroll Costs $6.8M ↓ ~$111.7K vs 2022

Operating Margin 11.9% ↓ 0.5pp vs 2022

Financial Performance

Net patient revenue Operating expenses Net patient income

Salaries Wage Costs Contract Labor

Medicare Medicaid Private Pay/Other

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	83.6%	86.1%	81.1%	93.7%	93.3%	91.9%	87.7%	86.1%	86.7%	76.1%	86.5%	90.0%	58.4%
Beds	74	74	74	74	74	74	74	74	74	74	74	74	118
Net Income	-$322,107	-$39,062	-$386,461	$629,517	-$280,191	$179,401	$70,230	$244,145	$128,978	$134,337	$996,405	$1,716,165	$1,556,457
Gross Revenue	$5,151,212	$4,985,476	$4,199,163	$8,393,943	$5,298,913	$7,467,836	$7,077,614	$7,074,785	$8,454,493	$7,151,260	$10,894,197	$16,117,453	$16,442,932
Operating Expenses	$5,130,994	$4,815,890	$4,373,807	$5,932,775	$5,321,703	$6,893,786	$6,895,674	$7,612,563	$8,292,887	$8,456,529	$9,175,220	$11,551,699	$11,203,783
Net Patient Income	-$234,479	-$9,774	-$344,712	$600,859	-$287,874	$171,827	$52,335	-$134,966	$86,802	-$270,768	$75,279	$1,630,227	$1,512,216
Net Patient Revenue	$4,896,515	$4,806,116	$4,029,095	$6,533,634	$5,033,829	$7,065,613	$6,948,009	$7,477,597	$8,379,689	$8,185,761	$9,250,499	$13,181,926	$12,715,999
Payroll Costs	$2,848,080	$2,853,990	$2,705,385	$2,805,197	$2,778,400	$3,473,571	$3,640,399	$3,861,938	$4,698,242	$5,094,167	$5,255,600	$6,941,439	$6,829,768
Operating Margin %	-4.8%	-0.2%	-8.6%	9.2%	-5.7%	2.4%	0.8%	-1.8%	1.0%	-3.3%	0.8%	12.4%	11.9%
Medicare %	5.8%	3.2%	3.1%	9.8%	10.2%	14.9%	14.3%	19.5%	16.9%	23.8%	15.1%	37.5%	29.1%
Medicaid %	89.8%	94.0%	93.8%	83.7%	8.1%	5.4%	2.8%	3.1%	4.3%	1.3%	3.6%	4.4%	3.7%
Private %	4.4%	2.8%	3.2%	6.5%	81.6%	79.7%	82.9%	77.3%	78.8%	74.9%	81.3%	58.1%	67.2%
Net Patient Revenue/Day	$217	$206	$201	$239	$238	$284	$293	$322	$358	$397	$396	$542	$506
Cost/Day	$227	$207	$218	$217	$252	$277	$291	$328	$354	$410	$393	$475	$446
Avg Length of Stay	272.1 days	777.3 days	772.8 days	441.7 days	270.8 days	179.1 days	116.6 days	174.8 days	176.0 days	204.0 days	109.7 days	95.7 days	133.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$12.7M

Net patient income

$1.5M

For-profit Operated by a single business entity.

Net patient revenue

$12.7M

Net patient income

$1.5M

Other income

$44.2K

Payroll costs

$6.8M 53.7% of net patient revenue

Other operating costs

$4.4M

Total costs

$11.2M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (49% of admissions), and a typical private pay stay runs around 5 - 6 months.

Coverage residents most often arrive under.

Medicare 48%

Private pay 49%

Medicaid 2%

Coverage residents most often leave under.

Medicare 58%

Private pay 41%

Medicaid 1%

0.0 miles from city center Estimated distance in miles from Ojai's city center to The Gables of Ojai's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


The Gables of Ojai	NH AL IL MC	Ojai	-	118	A+	90	-
Cogir of North Bay	NH AL IL	Vallejo (Harry Floyd Terrace)	-	83	A+	47	Studio / 1 Bed / 2 Bed
Vacaville Memory Care	NH MC RC	Vacaville	-	75	A+	60	1 Bed / 2 Bed
Canterbury Woods	NH AL IL	Pacific Grove	-	190	A+	81	1 Bed / 2 Bed
Ivy Park at Simi Valley	NH AL MC	Simi Valley (Tradewinds Club)	-	175	C	59	Studio / Suite / 1 Bed / 2 Bed

Nursing Home Explorer

Who is the owner of The Gables of Ojai?

The Gables of Ojai is legally operated by Gables Of Ojai, Llc and Parsons Family Mgmt, Llc, and administered by Deedee L Heninger.

Is The Gables of Ojai in a walkable area?

The Gables of Ojai has a walk score of 90. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the occupancy rate at The Gables of Ojai?

The Gables of Ojai's occupancy is 56%.

Does The Gables of Ojai operate as a for-profit or non-profit?

The Gables of Ojai is registered as a for-profit in CA.

Who is the administrator of The Gables of Ojai?

Deedee L Heninger is the administrator of The Gables of Ojai.

How many beds does The Gables of Ojai have?

The Gables of Ojai has 118 beds.

Has The Gables of Ojai had any recent citations?

The Gables of Ojai has had 16 recently reported citations.

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The Gables of Ojai

Overview of The Gables of Ojai

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

Awards

License Details

Ownership & Operating Entity

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Amenities & Lifestyle

Contact The Gables of Ojai

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Health Inspection History

Inspections since 2021

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

123 Certified Nursing Assistant

48 Licensed Practical Nurse

6 Registered Nurse

5 Other Dietary Services Staff

4 Speech Language Pathologist

5 Physical Therapy Aide

2 Physical Therapy Assistant

5 RN Director of Nursing

3 Respiratory Therapy Technician

1 Administrator

1 Nurse Practitioner

1 Dietitian

1 Mental Health Service Worker

2 Therapeutic Recreation Specialist

2 Qualified Social Worker

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

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