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The Haven at North Hills Senior Residence
Assisted Living, Memory Care, Residential Care & Respite Care · Pittsburgh, PA
Exterior view of The Haven at North Hills building Sign of The Haven at North Hills Senior Residence Cozy common area with seating and a fireplace Brightly lit interior of a common area with a dining table. Interior common area with a pool table and seating A bright and spacious resident room with minimal decor Well-lit bathroom with accessibility features

The Haven at North Hills Senior Residence

Assisted Living, Memory Care, Residential Care & Respite Care · Pittsburgh, PA
1 Windsor Way, Pittsburgh, PA 15237 View map Calculator: See prices in your area
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Overview of The Haven at North Hills Senior Residence

The Haven at North Hills Senior Residence offers assisted living, memory care, residential care, and respite care in Pittsburgh, PA. Assisted living provides help with daily tasks such as dressing, bathing, and medication while a resident keeps a private living space, while memory care provides a secured setting with supervision for someone at risk of wandering.

Residential care gives residents a place to live with care incorporated into the setting, and respite care provides short-term stays for someone whose usual caregiver needs to travel or recover. The range of care types can suit a resident whose needs change over time, while respite care may fit a family that needs temporary support. The community has 90 beds.

A Walk Score of 34 out of 100 places the area in a car-dependent setting, meaning most errands require a car or a ride. The community is operated by The Haven At North Hills.

Facility Direct Line (412) 435-3834
Facility Direct Line (412) 435-3834
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 90 Rank #230 / 522Bed count — State benchmarkedThis home is ranked 230th out of 522 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management.
16 years
Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #407 / 626Walk Score — State benchmarkedThis home is ranked 407th out of 626 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
34 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #313 / 464Occupancy rate — State benchmarkedThis home is ranked 313th out of 464 homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 464. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
60% This home usually has availability
Lower than the Pennsylvania average: 68.8%
Occupied beds
54 / 90
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypePersonal Care Homes
IssuanceNovember 1, 2025
ExpirationNovember 1, 2026
CountyAllegheny
License LevelFULL
License Number449380

Ownership & Operating Entity

The Haven at North Hills Senior Residence is legally operated by The Haven At North Hills LLC.

Profit StatusFor-profit

Type Of Units

Alzheimer's
24 units
Total beds
90 units

State Inspection Report (PA)

October 20, 2025
75 Total Daily Staff PA avg: 76.9 Rank #171 / 356 Total Daily Staff — State benchmarked This home is ranked 171st out of 356 homes we track in Pennsylvania for total daily staff. Shows this facility's total daily staff compared to the Pennsylvania average among 356 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
0 Resident Support Staff
59 Residents Served
7 Hospice Residents

Secured Dementia Care Unit (PA)

Allegheny Village
24 Capacity
15 Residents Served

Resident Conditions (PA)

Age 60+ 59 (100%)
Mobility Need 16 (27%)

Contact The Haven at North Hills Senior Residence

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    0
    vs 0.9 avg
    ↓ 100% fewer than PA avg

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. PA average 0 Worse No metrics in this bucket. 6 Better Metrics better than Pennsylvania average:
• Total citations (83% below)
• Citations per inspection (76% below)
• Inspections with citations (50% below)
• Inspection citation rate (34% below)
• Total complaints (50% below)
• Complaints per year (50% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1163 This facility has 83% fewer total citations than a typical Pennsylvania assisted living residence (11 vs. PA avg 63).↓ 83% better Rank #49 / 477 Total citations — State benchmarked This home is ranked 49th out of 477 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 1.25.05 This facility has 76% fewer citations per inspection than a typical Pennsylvania assisted living residence (1.2 vs. PA avg 5.05).↓ 76% better Rank #24 / 477 Citations per inspection — State benchmarked This home is ranked 24th out of 477 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 911 This facility has had 18% fewer total inspections than the Pennsylvania average (9 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 18% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 48 This facility has 50% fewer inspections with citations than a typical Pennsylvania assisted living residence (4 vs. PA avg 8).↓ 50% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 44%67% This facility has 23 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (44% vs. PA avg 67%).↓ 23% better Rank #51 / 477 Inspection citation rate — State benchmarked This home is ranked 51st out of 477 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 24 This facility has 50% fewer total complaints than a typical Pennsylvania assisted living residence (2 vs. PA avg 4).↓ 50% better Rank #183 / 477 Total complaints — State benchmarked This home is ranked 183rd out of 477 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 477 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2021. 0.40.8 This facility has 50% fewer complaints per year than a typical Pennsylvania assisted living residence (0.4 vs. PA avg 0.8).↓ 50% better
Show Inspection Reports

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55

Pets allowed icon
Pets allowed icon

No pets allowed

Places of interest near The Haven at North Hills Senior Residence

Address 5.4 miles from city center Info Estimated distance in miles from Pittsburgh's city center to The Haven at North Hills Senior Residence's address, calculated via Google Maps.

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Compare Assisted Living around Pittsburgh

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Vincentian Schenley Gardens
AL
MC
RC
Pittsburgh (Hill District)
164
Facility 164
PA AVG 93
Rank #36 / 522
Yes
78
Facility 78
PA AVG 47
Rank #83 / 626
Vincentian De Marillac13
4
Facility 4
PA AVG 4
Rank #297 / 477
54%
Facility 54%
PA AVG 67.4%
Rank #110 / 477
23
Facility 23
PA AVG 63
Rank #130 / 477
1.8
Facility 1.8
PA AVG 5.1
Rank #53 / 477
Non-Profit
159
Facility 159
PA AVG 76.9
Rank #13 / 356
2.65
36.6%
Facility 36.6%
PA AVG 68.8%
Rank #451 / 464
Studio / 1 Bed / 2 Bed-
Paramount Senior Living at South Hills
AL
HC
HOS
IL
MC
NH
RC
SNF
Pittsburgh
127
Facility 127
PA AVG 93
Rank #90 / 522
Yes
58
Facility 58
PA AVG 47
Rank #211 / 626
Paramount Senior Living At South Hills, LLC11
1
Facility 1
PA AVG 4
Rank #107 / 477
45%
Facility 45%
PA AVG 67.4%
Rank #60 / 477
17
Facility 17
PA AVG 63
Rank #88 / 477
1.5
Facility 1.5
PA AVG 5.1
Rank #38 / 477
For-Profit
160
Facility 160
PA AVG 76.9
Rank #11 / 356
1.68
70.9%
Facility 70.9%
PA AVG 68.8%
Rank #229 / 464
Private Rooms / Semi-Private Rooms-
The Remington Senior Living and Memory Care
AL
MC
RC
Pittsburgh (Mcknight)
120
Facility 120
PA AVG 93
Rank #116 / 522
Yes
47
Facility 47
PA AVG 47
Rank #302 / 626
Ca Senior Mccandless II Operator LLC17
3
Facility 3
PA AVG 4
Rank #241 / 477
65%
Facility 65%
PA AVG 67.4%
Rank #213 / 477
35
Facility 35
PA AVG 63
Rank #217 / 477
2.1
Facility 2.1
PA AVG 5.1
Rank #76 / 477
For-Profit
138
Facility 138
PA AVG 76.9
Rank #26 / 356
1.57
78.3%
Facility 78.3%
PA AVG 68.8%
Rank #154 / 464
Studio / Suite / 1 Bed / 2 Bed-
Paramount Senior Living at Peters Township
AL
HC
HOS
IL
MC
NH
RC
SNF
Canonsburg
120
Facility 120
PA AVG 93
Rank #116 / 522
No
54
Facility 54
PA AVG 47
Rank #236 / 626
Paramount Senior Living At Peters Township LLC15
5
Facility 5
PA AVG 4
Rank #343 / 477
40%
Facility 40%
PA AVG 67.4%
Rank #31 / 477
30
Facility 30
PA AVG 63
Rank #187 / 477
2.0
Facility 2.0
PA AVG 5.1
Rank #68 / 477
Profit
137
Facility 137
PA AVG 76.9
Rank #27 / 356
1.67
68.3%
Facility 68.3%
PA AVG 68.8%
Rank #251 / 464
-A+
The Haven at North Hills Senior Residence
AL
MC
RESC
RC
Pittsburgh
90
Facility 90
PA AVG 93
Rank #230 / 522
No
34
Facility 34
PA AVG 47
Rank #407 / 626
The Haven At North Hills LLC9
2
Facility 2
PA AVG 4
Rank #183 / 477
44%
Facility 44%
PA AVG 67.4%
Rank #51 / 477
11
Facility 11
PA AVG 63
Rank #49 / 477
1.2
Facility 1.2
PA AVG 5.1
Rank #24 / 477
For-Profit
75
Facility 75
PA AVG 76.9
Rank #171 / 356
1.27
60.0%
Facility 60.0%
PA AVG 68.8%
Rank #313 / 464
-A+

Rank badges are statewide: each community is ranked against every PA community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Pennsylvania

The Haven at North Hills Senior Residence is located in Pittsburgh, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Frequently Asked Questions about The Haven at North Hills Senior Residence

Who is the owner of The Haven at North Hills Senior Residence?

The Haven at North Hills Senior Residence is legally operated by The Haven At North Hills LLC.

Is The Haven at North Hills Senior Residence in a walkable area?

The Haven at North Hills Senior Residence has a walk score of 34. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Haven at North Hills Senior Residence?

According to PA state health department records, The Haven at North Hills Senior Residence's license number is 449380.

When does The Haven at North Hills Senior Residence's license expire?

According to PA state health department records, The Haven at North Hills Senior Residence's license expires on November 1, 2026.

What is the occupancy rate at The Haven at North Hills Senior Residence?

The Haven at North Hills Senior Residence's occupancy is 60%.

How long has The Haven at North Hills Senior Residence been in business?

The Haven at North Hills Senior Residence has been operating for approximately 16 years, based on available licensing and registration records.

Are pets allowed at The Haven at North Hills Senior Residence?

No, The Haven at North Hills Senior Residence has a no-pet policy.

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