Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
New residents most often arrive under Medicaid (42% of admissions), and a typical Medicaid stay runs around 4 - 5 months.
Located at 1 Windsor Way in Pittsburgh’s North Hills, The Haven at North Hills Senior Residence has operated for 7 years under The Haven at North Hills LLC, with Kelly Vaccaro serving as director. The 90-bed nursing home and assisted living community sits in a low-walkability area (Walk Score 34), so transportation planning matters for families and visitors.
Fifty-four of 90 beds are currently filled; a 60% occupancy rate. The average length of stay is 86 days, which puts this in short-to-medium-stay territory rather than exclusively long-term.
Memory care is the facility’s clearest organizational priority. The HOPE BLOOMS™ Life Enrichment Program is the named framework for resident engagement; a holistic memory care program built around stimulating activities. Allegheny Village, an on-site secured dementia care unit with 24 beds, serves residents who need a more contained environment. Daily support services include assistance with bathing, grooming, oral care, medication management, housekeeping, and routine daily tasks.
Nursing coverage runs at 4 hours and 39 minutes of total care per resident per day. Registered nurses account for 41 minutes of that, with around-the-clock staffing in place. The facility accepts Medicare, Medicaid, and private pay.
State inspections have tended to focus on medication management as the primary operational theme.
At 90 beds with a dedicated dementia unit, the HOPE BLOOMS™ program, and Medicare and Medicaid acceptance, The Haven at North Hills is best suited to older adults with Alzheimer’s or dementia whose families want a purpose-built memory care environment in the Pittsburgh area.
The Haven at North Hills Senior Residence is legally operated by The Haven At North Hills Llc.
Key information about the people who lead and staff this community.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
| 11 | 63 | This facility has 83% fewer total citations than a typical Pennsylvania nursing home (11 vs. PA avg 63).↓ 83% better Rank #55 / 482 Total citations — State benchmarked This home is ranked 55th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
| 2.2 | 12.6 | This facility has 83% fewer citations per year than a typical Pennsylvania nursing home (2.2 vs. PA avg 12.6).↓ 83% better |
|
Citations per inspection
| 1.2 | 5.7 | This facility has 79% fewer citations per inspection than a typical Pennsylvania nursing home (1.2 vs. PA avg 5.7).↓ 79% better Rank #31 / 482 Citations per inspection — State benchmarked This home is ranked 31st out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
| 9 | 11 | This facility has 18% fewer total inspections than a typical Pennsylvania nursing home (9 vs. PA avg 11).↓ 18% better |
|
Inspections with citations
| 4 | 8 | This facility has 50% fewer inspections with citations than a typical Pennsylvania nursing home (4 vs. PA avg 8).↓ 50% better |
|
Inspection citation rate
| 44% | 73% | This facility has 29 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (44% vs. PA avg 73%).↓ 29% better Rank #62 / 482 Inspection citation rate — State benchmarked This home is ranked 62nd out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
| 2 | 4 | This facility has 50% fewer total complaints than a typical Pennsylvania nursing home (2 vs. PA avg 4).↓ 50% better Rank #186 / 482 Total complaints — State benchmarked This home is ranked 186th out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
| 0.4 | 0.8 | This facility has 50% fewer complaints per year than a typical Pennsylvania nursing home (0.4 vs. PA avg 0.8).↓ 50% better |
Pennsylvania average 6.7
Last Health inspection on Jul 2025
Pennsylvania average 31.3
Pennsylvania average 4.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
29 of 33 citations resulted from standard inspections; and 4 of 33 resulted from complaint investigations.
Pennsylvania average: 0.3
Pennsylvania average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
1,941 contractor hours this quarter
| Certified Nursing Assistant | 32 | 78 | 110 | 10,632 | 92 | 100% | 7.5 |
| Licensed Practical Nurse | 13 | 9 | 22 | 4,554 | 92 | 100% | 9 |
| Registered Nurse | 7 | 11 | 18 | 2,369 | 92 | 100% | 9.3 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,032 | 78 | 85% | 7.4 |
| Speech Language Pathologist | 3 | 0 | 3 | 733 | 78 | 85% | 6.1 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 670 | 80 | 87% | 5.9 |
| Physical Therapy Aide | 2 | 0 | 2 | 648 | 70 | 76% | 7.3 |
| Other Dietary Services Staff | 1 | 0 | 1 | 467 | 64 | 70% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 454 | 60 | 65% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 452 | 61 | 66% | 7.4 |
| Administrator | 1 | 0 | 1 | 442 | 62 | 67% | 7.1 |
| Qualified Social Worker | 3 | 0 | 3 | 415 | 68 | 74% | 6.1 |
| RN Director of Nursing | 1 | 0 | 1 | 229 | 31 | 34% | 7.4 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 216 | 36 | 39% | 6 |
| Dietitian | 1 | 0 | 1 | 100 | 13 | 14% | 7.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
22% of new residents, usually for short-term rehab.
36% of new residents, often for short stays.
42% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for The Haven at North Hills Senior Residence from 2012–2024, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 03/2024.
Minimum Age: 55
Most residents stay for extended periods and receive ongoing daily care.
New residents most often arrive under Medicaid (42% of admissions), and a typical Medicaid stay runs around 4 - 5 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
6.4 miles from city center
Estimated distance in miles from Pittsburgh's city center to The Haven at North Hills Senior Residence's address, calculated via Google Maps.
Add your location
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Vincentian Home | NH AL IL MC | Pittsburgh | 90
Facility
90
PA AVG
94
Rank
#251 / 555 |
57.8%
Facility
57.8%
PA AVG
78.7%
Rank
#384 / 518 | -27% | 4.64
Facility
4.64
PA AVG
4.15
Rank
#70 / 207 | +83% | +12% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 210 | 83
Facility
83
PA AVG
83
Rank
#233 / 460 | 35
Facility
35
PA AVG
31.3
Rank
#152 / 207 | 4.4
Facility
4.4
PA AVG
4.4
Rank
#128 / 207 | - | 52 | A |
20
Facility
20
PA AVG
46
Rank
#533 / 668 | Vincentian Collaborative System | $22.3M
Facility
$22.3M
PA AVG
$32.8M
Rank
#39 / 209 | $12.4M
Facility
$12.4M
PA AVG
$6.7M
Rank
#28 / 209 | 55.7%
Facility
55.7%
PA AVG
40%
Rank
#115 / 209 | 395034 | ||||
| Asbury Heights | NH AL IL MC | Pittsburgh | 120
Facility
120
PA AVG
94
Rank
#127 / 555 |
36.7%
Facility
36.7%
PA AVG
78.7%
Rank
#493 / 518 | -53% | 4.34
Facility
4.34
PA AVG
4.15
Rank
#90 / 207 | +58% | +5% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 210 | 88
Facility
88
PA AVG
83
Rank
#162 / 460 | 23
Facility
23
PA AVG
31.3
Rank
#121 / 207 | 3.8
Facility
3.8
PA AVG
4.4
Rank
#109 / 207 | - | 44 | - |
47
Facility
47
PA AVG
46
Rank
#320 / 668 | Asbury Senior Care LLC | $20.5M
Facility
$20.5M
PA AVG
$32.8M
Rank
#79 / 209 | $8.2M
Facility
$8.2M
PA AVG
$6.7M
Rank
#43 / 209 | 40%
Facility
40%
PA AVG
40%
Rank
#28 / 209 | 395391 | ||||
| The Haven at North Hills Senior Residence | NH AL | Pittsburgh (Ivory Avenue) | 90
Facility
90
PA AVG
94
Rank
#251 / 555 |
60.0%
Facility
60.0%
PA AVG
78.7%
Rank
#353 / 518 | -24% | 4.66
Facility
4.66
PA AVG
4.15
Rank
#62 / 207 | -13% | +12% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 210 | 96
Facility
96
PA AVG
83
Rank
#38 / 460 | 33
Facility
33
PA AVG
31.3
Rank
#150 / 207 | 5.5
Facility
5.5
PA AVG
4.4
Rank
#163 / 207 | - | 49 | A+ |
34
Facility
34
PA AVG
46
Rank
#426 / 668 | The Haven At North Hills LLC | $4.4M
Facility
$4.4M
PA AVG
$32.8M
Rank
#202 / 209 | $2.0M
Facility
$2.0M
PA AVG
$6.7M
Rank
#204 / 209 | 44.9%
Facility
44.9%
PA AVG
40%
Rank
#89 / 209 | 395903 | ||||
| Seneca Place Village | NH AL IL NC | Verona | 100
Facility
100
PA AVG
94
Rank
#203 / 555 |
71.0%
Facility
71.0%
PA AVG
78.7%
Rank
#262 / 518 | -10% | 3.95
Facility
3.95
PA AVG
4.15
Rank
#141 / 207 | +55% | -5% | $0
Facility
$0
PA AVG
$61.2k
Rank
#1 / 210 | 93
Facility
93
PA AVG
83
Rank
#85 / 460 | 65
Facility
65
PA AVG
31.3
Rank
#196 / 207 | 6.5
Facility
6.5
PA AVG
4.4
Rank
#184 / 207 | 1 | 71 | - |
20
Facility
20
PA AVG
46
Rank
#533 / 668 | Seneca Place Holdings LLC | $12.6M
Facility
$12.6M
PA AVG
$32.8M
Rank
#127 / 209 | $5.4M
Facility
$5.4M
PA AVG
$6.7M
Rank
#82 / 209 | 43.1%
Facility
43.1%
PA AVG
40%
Rank
#16 / 209 | 395790 | ||||
| Marian Manor | - | NH AL | Pittsburgh (Banksville) | 118
Facility
118
PA AVG
94
Rank
#146 / 555 |
54.7%
Facility
54.7%
PA AVG
78.7%
Rank
#406 / 518 | -30% | - | - | - | - | - | - | - | - | - | - | - | - | - |
27
Facility
27
PA AVG
46
Rank
#489 / 668 | $8.2M
Facility
$8.2M
PA AVG
$32.8M
Rank
#164 / 209 | $5.2M
Facility
$5.2M
PA AVG
$6.7M
Rank
#152 / 209 | 63.1%
Facility
63.1%
PA AVG
40%
Rank
#48 / 209 | 395765 |
The Haven at North Hills Senior Residence is located in Pittsburgh, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The Haven at North Hills Senior Residence is in the Ivory Avenue neighborhood of Pittsburgh.
The legal owner and operator of The Haven at North Hills Senior Residence is The Haven At North Hills Llc.
The Haven at North Hills Senior Residence has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to PA state health department records, The Haven at North Hills Senior Residence's license number is 449380.
According to PA state health department records, The Haven at North Hills Senior Residence's license expires on November 1, 2026.
The Haven at North Hills Senior Residence's occupancy is 60%.
The Haven at North Hills Senior Residence has 90 beds.
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