The Landon at Lake Highlands

Independent Living · Dallas, TX
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Landon at Lake Highlands

Independent Living in Dallas

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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The Landon at Lake Highlands accepts Medicare, Medicaid, and private pay.

Overview of The Landon at Lake Highlands

Ranked as one of the best independent living homes for seniors in Dallas, The Landon at Lake Highlands is an upscale community with amenities that promote fun and relaxation in an inviting environment. The vibrant community encourages seniors to build an active social life while not worrying about any chores to do. The Landon at Lake Highlands is outstanding in its service for combining passion and care in the comfort of a home.
As a proud member of the Grace MGMT community, expect comprehensive luxury services offered to allow flexibility for families, including respite care, short-term stays, and specialized care. Community features include amenities and services such as housekeeping, laundry, social events, recreational activities, fitness classes, medication management, and transportation.

(214) 343-6400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 28.4% Below TX avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 63.8% Below TX avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 88.5% Above TX avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 33.2% Above TX avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Texas state averages

Total nursing care / resident Info This home is ranked 52nd out of 240 homes in Texas.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 18m per day
Rank #52 / 240Nurse hours — state benchmarkedThis home is ranked 52nd out of 240 homes in Texas.Shows adjusted nurse hours per resident per day benchmarked to the Texas average, with a ranking across 240 Texas SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Texas avg (3h 38m per day)
vs Texas avg
+18%
Staff typeHours / dayvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 43m per day

Capacity and availability

This home usually has limited availability

Occupancy between 85% and 95% suggests balanced demand.

Higher occupancy than the Texas average: 63.5%
Occupancy rate 89.6% Rank #19 / 252Occupancy rate — state benchmarkedThis home is ranked 19th out of 252 homes in Texas.Shows this facility's occupancy rate versus the Texas average, with its statewide rank out of 252. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 46 days
Occupancy rate
89.6% Rank #19 / 252Occupancy rate — state benchmarkedThis home is ranked 19th out of 252 homes in Texas.Shows this facility's occupancy rate versus the Texas average, with its statewide rank out of 252. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
46 days

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

65% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$19.8M
Profit
$53.0K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$19.8M Rank #20 / 252Revenue — state benchmarkedThis home is ranked 20th out of 252 homes in Texas.Shows this facility's annual revenue compared to the Texas SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Profit
$53.0K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #26 / 252Payroll — state benchmarkedThis home is ranked 26th out of 252 homes in Texas.Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$9.3M
46.9% of revenue Rank #123 / 230Payroll % — state benchmarkedThis home is ranked 123rd out of 230 homes in Texas.Shows payroll as a percentage of revenue versus the Texas average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.5M
Total costs $19.8M
Walk Score
Walk Score: 73 / 100 Rank #15 / 207Walk Score — state benchmarkedThis home is ranked 15th out of 207 homes in Texas.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Texas SNFs. Higher scores benefit residents, families, and staff.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Therapy & Rehabilitation

1 service
Respite Care

Amenities & Lifestyle

Fitness Center
Heated Pool
Grille & Bistro
Champagne Lounge
Rooftop Terrace
Art Studio
Library
Billiards Room
Theater
Specific ProgramsGraceful Respite Stays, Vibrant Living Program, Graceful Dining, Health and Wellness, Veterans Benefits

Contact The Landon at Lake Highlands

Health Inspection History

Inspections
Total health inspections 8

Texas average 7.4


Last Health inspection on Sep 2025

Total health citations
13 Rank #39 / 243Health citations — state benchmarkedThis home is ranked 39th out of 243 homes in Texas.Shows this facility's total health deficiency citations benchmarked to the Texas state average, with a ranking across all 243 TX SNFs. Lower citation counts earn a better rank.

Texas average 25.9

Citations per inspection
1.62 Rank #8 / 243Citations per inspection — state benchmarkedThis home is ranked 8th out of 243 homes in Texas.Shows average deficiency citations per CMS inspection for this facility versus the Texas mean across 243 SNFs with citation data. Lower is better.

Texas average 3.67


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

3 of 13 citations resulted from standard inspections; 8 of 13 resulted from complaint investigations; and 2 of 13 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info
4
100% worse than Texas average

Texas average: 2


Serious Health citations More info 1
150% worse than Texas average

Texas average: 0.4

4 critical citations More info Texas average: 2

1 serious citation More info Texas average: 0.4

8 moderate citations More info Texas average: 23

0 minor citations More info Texas average: 0.4
Citations history (last 3 years)
Quality of Care critical citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Sep 13, 2025

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Sep 13, 2025

Quality of Care critical citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Aug 28, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. May 16, 2025
Corrected

Financial Assistance for
Independent Living in Texas

The Landon at Lake Highlands is located in Dallas, Texas.
Here are the financial assistance programs available to residents in Texas.

Get Financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized
General TX resident, low-income.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
TX

Priority for elderly/disabled; covers gas, electric, propane.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+
General unemployed, low-income, TX resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified.
TX

Priority for veterans, rural residents; AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Places of interest near The Landon at Lake Highlands

Address 8.1 miles from city center Info Estimated distance in miles from Dallas's city center to The Landon at Lake Highlands's address, calculated via Google Maps. — 3.54 miles to nearest hospital (Texas Health Presbyterian Hospital Dallas)

Calculate Travel Distance to The Landon at Lake Highlands

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 207
Employees 164
Contractors 43
Staff to resident ratio 1.64:1
9% better than Texas average

Texas average ratio: 1.51:1

Avg staff/day 78
Average shift 8.2 hours
0% compared with Texas average

Texas average: 8.1 hours

Total staff hours (quarter) 58,015
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 53
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 85
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

1.4%

836 contractor hours this quarter

Certified Nursing Assistant: 25 Licensed Practical Nurse: 15 Occupational Therapy Assistant: 1 Medical Director: 1 Occupational Therapy Aide: 1
Staff by category
Certified Nursing Assistant60258521,71791100%8.1
Licensed Practical Nurse38155314,42091100%9.2
RN Director of Nursing8083,7597684%7.8
Registered Nurse130133,27691100%8.6
Respiratory Therapy Technician9092,1097684%6.5
Speech Language Pathologist110111,9039099%6.7
Other Dietary Services Staff4041,8997279%7.8
Physical Therapy Aide4041,6118998%7.5
Medication Aide/Technician3031,5468998%9.6
Clinical Nurse Specialist3031,4038897%8.9
Physical Therapy Assistant5051,2348088%6.7
Qualified Social Worker2029296571%8.2
Administrator1015206571%8
Dietitian1015206571%8
Nurse Practitioner1014645864%8
Mental Health Service Worker1014485662%8
Occupational Therapy Aide0111201213%10
Occupational Therapy Assistant011901415%6.5
Medical Director011482224%2.2
85 Certified Nursing Assistant
% of Days 100%
53 Licensed Practical Nurse
% of Days 100%
8 RN Director of Nursing
% of Days 84%
13 Registered Nurse
% of Days 100%
9 Respiratory Therapy Technician
% of Days 84%
11 Speech Language Pathologist
% of Days 99%
4 Other Dietary Services Staff
% of Days 79%
4 Physical Therapy Aide
% of Days 98%
3 Medication Aide/Technician
% of Days 98%
3 Clinical Nurse Specialist
% of Days 97%
5 Physical Therapy Assistant
% of Days 88%
2 Qualified Social Worker
% of Days 71%
1 Administrator
% of Days 71%
1 Dietitian
% of Days 71%
1 Nurse Practitioner
% of Days 64%
1 Mental Health Service Worker
% of Days 62%
1 Occupational Therapy Aide
% of Days 13%
1 Occupational Therapy Assistant
% of Days 15%
1 Medical Director
% of Days 24%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 126
Medicare
103
81.7% of residents
Medicaid
23
18.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.0
39% worse than Texas average

Texas average: 8.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.8
30% worse than Texas average

Texas average: 16.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.9%
In line with Texas average

Texas average: 16.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 28.6%
76% worse than Texas average

Texas average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 17.9%
14% worse than Texas average

Texas average: 15.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.4%
In line with Texas average

Texas average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.2%
41% worse than Texas average

Texas average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Texas average

Texas average: 0.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.7%
65% worse than Texas average

Texas average: 3.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 6.0%
111% worse than Texas average

Texas average: 2.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 4.2%
47% better than Texas average

Texas average: 7.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 90.3%
7% worse than Texas average

Texas average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.6%
In line with Texas average

Texas average: 97.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 40.1%
56% worse than Texas average

Texas average: 90.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
68% better than Texas average

Texas average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 45.4%
48% worse than Texas average

Texas average: 88.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $35K
56% lower than Texas average

Texas average: $80K

Number of fines 3
21% more fines than Texas average

Texas average: 2.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Texas average

Texas average: 0.2

Fines amount comparison
Fines amount comparison
This facility $35K
Texas average $80K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 28, 2025
$18K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 24, 2024
$9K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 18, 2024
$8K

Last updated: Jan 2026

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The Landon at Lake Highlands
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Frequently Asked Questions about The Landon at Lake Highlands

What neighborhood is The Landon at Lake Highlands in?

The Landon at Lake Highlands is in the The L Streets neighborhood.

Is The Landon at Lake Highlands in a walkable area?

The Landon at Lake Highlands has a walk score of 73. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Are there photos of The Landon at Lake Highlands?

Yes — there are 4 photos of The Landon at Lake Highlands in the photo gallery on this page.

What is the phone number of The Landon at Lake Highlands?

(214) 343-6400 will put you in contact with the team at The Landon at Lake Highlands.

Is The Landon at Lake Highlands Medicare or Medicaid certified?

Yes — The Landon at Lake Highlands is a CMS-certified provider of Medicare and Medicaid.

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