The Sequoias Portola Valley

Nursing Home, Assisted Living, Hospice Care, Memory Care & Respite Care · Portola Valley, CA

CMS overall rating

The Sequoias Portola Valley

Nursing Home, Assisted Living, Hospice Care, Memory Care & Respite Care · Portola Valley, CA

CMS overall rating

501 Portola Rd, Portola Valley, CA 94028 View map

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The Sequoias Portola Valley accepts Medicare and private pay.

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The Sequoias Portola Valley accepts Medicare and private pay.

Overview of The Sequoias Portola Valley

The Sequoias Portola Valley is a well-regarded life plan community in Portola Valley, CA, that offers comprehensive care options, ranging from independent living to skilled nursing. Featuring beautifully designed and well-lit floor plans, the community ensures older adults experience its home-like atmosphere. Maintenance services, 24-hour security, and restaurant-style dining ensure residents have a maintenance-free retirement. The community’s wide range of care allows residents to age in place.

Creative activities, fun-filled excursions, and a variety of games provide residents with plenty of options to spend their days actively and happily. Residents can also lounge and interact with their surroundings with the community’s top-notch amenities, including the library, beauty salon, and gift shop. Set in the tree-lined neighborhood near public transportation in Portola Valley, the community guarantees accessibility and convenience. With several recognitions from esteemed partners, this life plan community is one of the best choices for senior living in California.

Facility Direct Line (650) 851-1501

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

6h 16m per day

vs avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	52m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 19m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 43m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 35m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	38m per day

Capacity and availability

62 days

328-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

40 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 12 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

79%

Higher than the California average: 72.8%

Occupied beds

260 / 328

Average occupied beds in California homes 87 beds

Facility TypeRcfe-continuing Care Retirement Community

StatusLicensed

IssuanceNovember 5, 1985

CountySan Mateo

License Number410500567

State License TypesRCFE License #410500567

The Sequoias Portola Valley is legally operated by Sequoia Living, Inc., and administered by Suzanne Wasley-Fairley.

Rehabilitation Services

Short-Term Rehab

Garden

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2023 · 3 years of data 3 citations 7 total visits 1 complaint visit 3 official inspections 2 complaint investigations

Inspection Score

10 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. California state average

Overall vs. CA average

Latest Inspection November 21, 2025

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	3	10	This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	1	3	This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #413 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 413th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	2	4	This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per year Average citations per year since 2023.	1	3.3	This facility has 70% fewer citations per year than a typical California assisted living residence (1 vs. CA avg 3.3).↓ 70% better
Citations per inspection Average citations per inspection.	0.4	3.3	This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 3.3).↓ 88% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	7	16	This facility has 56% fewer total visits than a typical California assisted living residence (7 vs. CA avg 16).↓ 56% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	1	13	This facility has 92% fewer complaint visits than a typical California assisted living residence (1 vs. CA avg 13).↓ 92% better Rank #210 / 1397 Complaint visits — State benchmarked This home is ranked 210th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	3	7	This facility has 57% fewer other visits than a typical California assisted living residence (3 vs. CA avg 7).↓ 57% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	3	4	This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	2	10	This facility has 80% fewer complaint investigations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better

Show Inspection Reports

Inspections since 2021

Total health inspections 3

State average N/A

Last Health inspection on Aug 2025

Total health citations

State average N/A

Citations per inspection

6.67

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

19 of 20 citations resulted from standard inspections; and 1 of 20 resulted from complaint investigations.

Breakdown of citation severity (last 5 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

20 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 5 years)

Infection Control moderate citation Aug 07, 2025

Corrected

Nutrition moderate citation Aug 07, 2025

Corrected

Pharmacy moderate citation Aug 07, 2025

Corrected

Care Planning moderate citation Aug 07, 2025

Corrected

Top deficiency categories

Pharmacy Services 4 deficiencies (20%)

Infection Control 2 deficiencies (10%)

Resident Rights 2 deficiencies (10%)

Quality of Life & Care 1 deficiency (5%)

Administration 1 deficiency (5%)

Total staff 56

Employees 36

Contractors 20

Staff to resident ratio 0 : 0

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 25

Average shift 7.6 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 17,422

Nursing staff breakdown

7.7 hours

8.3 hours

7.7 hours

Contractor staffing

2,704 contractor hours this quarter

Certified Nursing Assistant: 10 Physical Therapy Assistant: 3 Speech Language Pathologist: 2 Respiratory Therapy Technician: 2 Medical Director: 1 Occupational Therapy Aide: 1 Qualified Social Worker: 1

Staff by category


Certified Nursing Assistant	20	10	30	7,974	92	100%	7.7
Licensed Practical Nurse	8	0	8	3,873	92	100%	8.3
Registered Nurse	4	0	4	1,344	91	99%	7.7
Physical Therapy Assistant	0	3	3	961	68	74%	5.9
Clinical Nurse Specialist	2	0	2	665	82	89%	7.9
Nurse Practitioner	1	0	1	512	64	70%	8
Occupational Therapy Aide	0	1	1	440	55	60%	8
Mental Health Service Worker	1	0	1	431	54	59%	8
Medical Director	0	1	1	424	53	58%	8
Speech Language Pathologist	0	2	2	386	58	63%	5.7
Qualified Social Worker	0	1	1	237	46	50%	5.2
Respiratory Therapy Technician	0	2	2	177	59	64%	2.9

30 Certified Nursing Assistant

% of Days 100%

8 Licensed Practical Nurse

% of Days 100%

4 Registered Nurse

% of Days 99%

3 Physical Therapy Assistant

% of Days 74%

2 Clinical Nurse Specialist

% of Days 89%

1 Nurse Practitioner

% of Days 70%

1 Occupational Therapy Aide

% of Days 60%

1 Mental Health Service Worker

% of Days 59%

1 Medical Director

% of Days 58%

2 Speech Language Pathologist

% of Days 63%

1 Qualified Social Worker

% of Days 50%

2 Respiratory Therapy Technician

% of Days 64%

View All Staffing Data

Total fines amount $13K

77% lower than State average

State average: $55K

Number of fines 1

58% fewer fines than State average

State average: 2.4

Payment Denials 0

100% fewer payment denials than State average

State average: 0.5

Fines amount comparison

This facility $13K

State average $55K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Oct 30, 2023 · $13K

Civil Money Penalty Oct 30, 2023

$13K

Last updated: Jan 2026

High-risk clinical events score 9.8

47% worse than State average

State average: 6.6

Functional decline score 23.0

103% worse than State average

State average: 11.3

Long-stay resident measures

Need for Help with Daily Activities Increased 22.0%

99% worse than State average

State average: 11.1%

Walking Ability Worsened 22.3%

86% worse than State average

State average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 24.8%

120% worse than State average

State average: 11.3%

Falls with Major Injury 2.9%

72% worse than State average

State average: 1.7%

High Risk Residents with Pressure Ulcers 0.0%

100% better than State average

State average: 5.0%

Urinary Tract Infection 0.0%

100% better than State average

State average: 1.2%

Lost Too Much Weight 1.5%

63% better than State average

State average: 4.2%

Depressive Symptoms 0.0%

100% better than State average

State average: 6.7%

Antipsychotic Use 0.0%

100% better than State average

State average: 10.1%

Pneumococcal Vaccine 97.1%

In line with State average

State average: 98.5%

Influenza Vaccine 100.0%

In line with State average

State average: 98.2%

Short-stay resident measures

Pneumococcal Vaccine 89.6%

5% worse than State average

State average: 94.0%

Antipsychotic medication increase 0.5%

64% better than State average

State average: 1.5%

Influenza Vaccine 87.7%

6% worse than State average

State average: 93.2%

Breakdown by payment type

Medicare

60% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

40% of new residents, often for short stays.

Typical stay 11 - 12 months

Financial Trends

Historical financial and operational data for The Sequoias Portola Valley from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 18.7% ↓ 51.2pp vs 2022

Net Patient Income -$25.1M ↓ ~$26.3M vs 2022

Payroll Costs $8.2M ↓ ~$5.6M vs 2022

Operating Margin -334.8% ↓ 338.7pp vs 2022

Financial Performance

Net patient revenue Operating expenses Net patient income

Salaries Wage Costs Contract Labor

Medicare Medicaid Private Pay/Other

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	89.6%	24.1%	68.7%	64.0%	66.4%	68.1%	76.6%	720.4%	78.7%	122.3%	18.7%	69.9%	18.7%
Beds	48	48	43	43	43	43	43	43	86	285	285	87	328
Net Income	-$743,031	$582,573	$80,623	-$150,582	-$2,241,627	-$32,090	-$80,324	$947,008	$993,450	$166,404	$391,626	$1,662,668	$651,358
Gross Revenue	$20,598,128	$22,760,970	$22,402,640	$24,331,563	$24,812,959	$26,403,809	$25,163,092	$27,555,936	$28,579,555	$28,451,455	$29,573,040	$32,232,419	$7,285,917
Operating Expenses	$21,976,824	$22,307,610	$22,924,201	$23,953,721	$26,578,051	$26,430,993	$27,403,140	$28,585,846	$28,933,734	$30,882,504	$29,814,265	$29,749,697	$32,568,983
Net Patient Income	-$1,261,671	$19,782	-$414,462	-$756,095	-$3,533,293	-$1,408,179	-$2,056,471	-$809,855	-$334,251	-$2,645,058	-$137,190	$1,218,539	-$25,077,526
Net Patient Revenue	$20,715,153	$22,327,392	$22,509,739	$23,197,626	$23,044,758	$25,022,814	$25,346,669	$27,775,991	$28,599,483	$28,237,446	$29,677,075	$30,968,236	$7,491,457
Payroll Costs	$8,677,349	$10,874,925	$10,354,775	$10,595,065	$11,438,582	$12,068,424	$12,660,473	$13,220,519	$13,736,106	$14,907,372	$12,628,643	$13,775,716	$8,216,879
Operating Margin %	-6.1%	0.1%	-1.8%	-3.3%	-15.3%	-5.6%	-8.1%	-2.9%	-1.2%	-9.4%	-0.5%	3.9%	-334.8%
Medicare %	11.5%	49.6%	18.1%	23.6%	21.5%	26.4%	19.5%	3.1%	17.6%	1.8%	20.1%	13.2%	11.2%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Private %	88.5%	50.4%	81.9%	76.4%	78.5%	73.6%	80.5%	96.9%	82.4%	98.2%	79.9%	86.8%	88.8%
Net Patient Revenue/Day	$1,320	$5,278	$2,088	$2,309	$2,210	$2,335	$2,110	$246	$1,158	$221	$1,527	$1,396	$335
Cost/Day	$1,400	$5,274	$2,127	$2,385	$2,549	$2,467	$2,281	$253	$1,172	$242	$1,534	$1,341	$1,455
Avg Length of Stay	65.4 days	31.6 days	79.3 days	57.1 days	61.7 days	76.0 days	61.6 days	41.2 days	42.9 days	90.4 days	39.7 days	62.7 days	61.7 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$7.5M

Net patient income

-$25.1M

Government Operated by a subsidized facility district.

Net patient revenue

$7.5M

Net patient income

-$25.1M

Other income

$25.7M

Payroll costs

$8.2M 109.7% of net patient revenue

Other operating costs

$24.4M

Total costs

$32.6M

What does this home offer?

Pets Allowed

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: Single-story

Housekeeping Services

Social and Recreational Activities

Exercise Programs

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (60% of admissions), and a typical Medicare stay runs around 28 days.

Coverage residents most often arrive under.

Medicare 60%

Private pay 40%

Coverage residents most often leave under.

Medicare 54%

Private pay 46%

1.3 miles from city center Estimated distance in miles from Portola Valley's city center to The Sequoias Portola Valley's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


The Sequoias Portola Valley	NH AL HC MC RC	Portola Valley (Portola Road)	-	328	-	12	Studio / 1 Bed / 2 Bed
Cogir of North Bay	NH AL IL	Vallejo (Harry Floyd Terrace)	-	83	A+	47	Studio / 1 Bed / 2 Bed
Vacaville Memory Care	NH MC RC	Vacaville	-	75	A+	60	1 Bed / 2 Bed
Canterbury Woods	NH AL IL	Pacific Grove	-	190	A+	81	1 Bed / 2 Bed
Ivy Park at Simi Valley	NH AL MC	Simi Valley (Tradewinds Club)	-	175	C	59	Studio / Suite / 1 Bed / 2 Bed

Nursing Home Explorer

What neighborhood is The Sequoias Portola Valley in?

The Sequoias Portola Valley is in the Portola Road neighborhood of Portola Valley.

Who is the owner of The Sequoias Portola Valley?

The Sequoias Portola Valley is legally operated by Sequoia Living, Inc., and administered by Suzanne Wasley-Fairley.

Is The Sequoias Portola Valley in a walkable area?

The Sequoias Portola Valley has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Sequoias Portola Valley?

The Sequoias Portola Valley's occupancy is 79%.

Is The Sequoias Portola Valley a government-operated facility?

The Sequoias Portola Valley is a government-operated nursing facility in CA.

Who is the administrator of The Sequoias Portola Valley?

Suzanne Wasley-Fairley is the administrator of The Sequoias Portola Valley.

How many beds does The Sequoias Portola Valley have?

The Sequoias Portola Valley has 328 beds.

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The Sequoias Portola Valley

Overview of The Sequoias Portola Valley

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Amenities & Lifestyle

Contact The Sequoias Portola Valley

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Health Inspection History

Inspections since 2021

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

30 Certified Nursing Assistant

8 Licensed Practical Nurse

4 Registered Nurse

3 Physical Therapy Assistant

2 Clinical Nurse Specialist

1 Nurse Practitioner

1 Occupational Therapy Aide

1 Mental Health Service Worker

1 Medical Director

2 Speech Language Pathologist

1 Qualified Social Worker

2 Respiratory Therapy Technician

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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