The Sequoias Portola Valley

Nursing Home, Assisted Living, Continuing Care Retirement Community, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Portola Valley, CA

CMS overall rating

501 Portola Rd, Portola Valley, CA 94028 View map

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The Sequoias Portola Valley accepts Medicare and private pay.

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The Sequoias Portola Valley accepts Medicare and private pay.

Overview of The Sequoias Portola Valley

The Sequoias Portola Valley is a continuing care retirement community in Portola Valley, California, with independent living, assisted living, memory care, hospice care, respite care, and skilled nursing. Independent living offers private living with community services and no daily care, while assisted living includes help with dressing, bathing, medication, and other daily tasks. Memory care is provided in a secured setting with supervision. Skilled nursing provides licensed nursing care, hospice supports residents receiving end of life care, and respite care gives someone a short stay when their usual caregiver needs temporary relief.

Several care levels are available in one community. A resident whose needs grow over time may be able to remain there rather than move elsewhere. The home has 328 beds and offers studios, one bedroom units, and two bedroom units. A studio suits one resident, while a two bedroom unit can accommodate a couple moving together. Total nurse staffing is 5h per resident per day, representing the daily hands on nursing time assigned to each resident.

Daily life can include hiking, bird watching, lawn bowling, garden activities, organized trips and excursions, and groups and committees led by residents. The garden provides an outdoor setting for activities, and rehabilitation services and short term rehabilitation support temporary recovery needs. Pets are allowed, so residents may keep a pet in the community.

Medicare and private pay are accepted, with Medicare applying to eligible short term skilled care rather than long term residence. Sequoia Living operates The Sequoias Portola Valley, and Suzanne Wasley Fairley serves as administrator. The range of care may suit a resident whose needs could increase over time, as well as couples who want to move together in a two bedroom unit.

Facility Direct Line (650) 851-1501

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs California averages

Total nursing care This nursing home is ranked 40th out of 289 nursing homes we track in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

5h 0m

18% above state avg

Staff type

Hours / day / resident

vs state avg

Registered Nurse (RN)

43m

LPN / LVN

1h 31m

Nurse Aide

2h 46m

Weekend Total Nursing

3h 30m

Physical Therapist

Weekend RN

21m

3 of 6 metrics below state avg

By The Numbers

Community insights.

Bed count 328

High-capacity home · May provide extensive amenities, services and programs.

Years of operating

40 years

Walk Score

12 / 100

Occupancy rate

79.3% This home usually has availability

Similar to the California average: 82.6%

Occupied beds

260 / 328

Avg. Length of Stay

62 days

About this community

IssuanceNovember 5, 1985

CountySan Mateo

License Number410500567

State License TypesRCFE License #410500567

The Sequoias Portola Valley is legally operated by Sequoia Living, Inc., and administered by Suzanne Wasley-Fairley.

Rehabilitation Services

Short-Term Rehab

Garden

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	3	12.0	This facility has 75% fewer total citations than a typical California nursing home (3 vs. CA avg 12).↓ 75% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	1	3.0	This facility has 67% fewer serious citations (type a) than a typical California nursing home (1 vs. CA avg 3).↓ 67% better Rank #1 / 290 Serious citations (Type A) — State benchmarked This nursing home is ranked 1st out of 290 nursing homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among the 290 nursing homes in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	2	4.0	This facility has 50% fewer moderate citations (type b) than a typical California nursing home (2 vs. CA avg 4).↓ 50% better
Citations per inspection Average citations per inspection.	0.4	0.7	This facility has 43% fewer citations per inspection than a typical California nursing home (0.4 vs. CA avg 0.7).↓ 43% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total inspections Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.	7	16.0	This facility has had 56% fewer total inspections than the California average (7 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	1	13.0	This facility has had 92% fewer complaint visits than the California average (1 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 92% fewer
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	3	7.0	This facility has had 57% fewer other visits than the California average (3 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 57% fewer
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	3	4.0	This facility has had 25% fewer official inspections than the California average (3 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 25% fewer
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	2	10.0	This facility has had 80% fewer complaint investigations than the California average (2 vs. CA avg 10). More inspections can mean more regulatory scrutiny rather than worse care.↓ 80% fewer

Show Inspection Reports

Inspections Since 2021 · 5 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 3

State average 12.1

Last Health inspection on Aug 2025

Total health citations

State average 49.8

Citations per inspection

6.67

State average 4.75

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

19 of 20 citations resulted from standard inspections; and 1 of 20 resulted from complaint investigations.

Breakdown of citation severity (last 5 years)

Critical health citations

100% better than State average

State average: 0.3

Serious health citations

100% better than State average

State average: 0.9

0 critical citations State average: 0.3

0 serious citations State average: 0.9

20 moderate citations State average: 47

0 minor citations State average: 1.5

Citations history (last 5 years)

Infection Control moderate citation Aug 07, 2025

Corrected

Nutrition moderate citation Aug 07, 2025

Corrected

Pharmacy moderate citation Aug 07, 2025

Corrected

Care Planning moderate citation Aug 07, 2025

Corrected

Total staff 56

Employees 36

Contractors 20

Average shift 7.6 hours

0% compared with California average

Total staff hours (quarter) 17,422

Nursing staff breakdown

7.7 hours

8.3 hours

7.7 hours

Contractor staffing

2,704 contractor hours this quarter

Certified Nursing Assistant: 10 Physical Therapy Assistant: 3 Speech Language Pathologist: 2 Respiratory Therapy Technician: 2 Medical Director: 1 Occupational Therapy Aide: 1 Qualified Social Worker: 1

Staff by category


Certified Nursing Assistant	20	10	30	7,974	92	100%	7.7
Licensed Practical Nurse	8	0	8	3,873	92	100%	8.3
Registered Nurse	4	0	4	1,344	91	99%	7.7
Physical Therapy Assistant	0	3	3	961	68	74%	5.9
Clinical Nurse Specialist	2	0	2	665	82	89%	7.9
Nurse Practitioner	1	0	1	512	64	70%	8
Occupational Therapy Aide	0	1	1	440	55	60%	8
Mental Health Service Worker	1	0	1	431	54	59%	8
Medical Director	0	1	1	424	53	58%	8
Speech Language Pathologist	0	2	2	386	58	63%	5.7
Qualified Social Worker	0	1	1	237	46	50%	5.2
Respiratory Therapy Technician	0	2	2	177	59	64%	2.9

30 Certified Nursing Assistant

% of Days 100%

8 Licensed Practical Nurse

% of Days 100%

4 Registered Nurse

% of Days 99%

3 Physical Therapy Assistant

% of Days 74%

View All Staffing Data

Total fines amount $13K

77% lower than California average

California average: $55K

Number of fines 1

58% fewer fines than California average

California average: 2.4

Payment Denials 0

100% fewer payment denials than California average

California average: 0.5

Fines amount comparison

This facility $13K

California average $55K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Oct 30, 2023 · $13K

Civil Money Penalty Oct 30, 2023

$13K

Last updated: Jan 2026

High-risk clinical events score 9.8

47% worse than California average

California average: 6.6

Functional decline score 23.0

103% worse than California average

California average: 11.3

Long-stay resident measures

Significantly above average

Need for Help with Daily Activities Increased 22.0%

99% worse than California average

California average: 11.1%

Walking Ability Worsened 22.3%

86% worse than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 24.8%

120% worse than California average

California average: 11.3%

Falls with Major Injury 2.9%

72% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers 0.0%

100% better than California average

California average: 5.0%

Urinary Tract Infection 0.0%

100% better than California average

California average: 1.2%

Lost Too Much Weight 1.5%

63% better than California average

California average: 4.2%

Depressive Symptoms 0.0%

100% better than California average

California average: 6.7%

Antipsychotic Use 0.0%

100% better than California average

California average: 10.1%

Pneumococcal Vaccine 97.1%

In line with California average

California average: 98.5%

Influenza Vaccine 100.0%

In line with California average

California average: 98.2%

Short-stay resident measures

Significantly above average

Pneumococcal Vaccine 89.6%

5% worse than California average

California average: 94.0%

Antipsychotic medication increase 0.5%

64% better than California average

California average: 1.5%

Influenza Vaccine 87.7%

6% worse than California average

California average: 93.2%

Breakdown by payment type

Medicare

60% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

40% of new residents, often for short stays.

Typical stay 11 - 12 months

Financial Trends

Historical financial and operational data for The Sequoias Portola Valley from 2011–2023, based on CMS SNF Cost Reports. Includes all financial data for this property, which could include management/ownership changes.

Key figures below are for fiscal year ending in 12/2023.

Net Patient Income -$25.1M ↓ ~$26.3M vs 2022

Payroll Costs $8.2M ↓ ~$5.6M vs 2022

Operating Margin -334.8% ↓ 338.7pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	89.6%	24.1%	68.7%	64.0%	66.4%	68.1%	76.6%	720.4%	78.7%	122.3%	18.7%	69.9%	71.3%
Beds	48	48	43	43	43	43	43	43	86	285	285	87	86
Net Income	-$743,031	$582,573	$80,623	-$150,582	-$2,241,627	-$32,090	-$80,324	$947,008	$993,450	$166,404	$391,626	$1,662,668	$651,358
Gross Revenue	$20,598,128	$22,760,970	$22,402,640	$24,331,563	$24,812,959	$26,403,809	$25,163,092	$27,555,936	$28,579,555	$28,451,455	$29,573,040	$32,232,419	$7,285,917
Operating Expenses	$21,976,824	$22,307,610	$22,924,201	$23,953,721	$26,578,051	$26,430,993	$27,403,140	$28,585,846	$28,933,734	$30,882,504	$29,814,265	$29,749,697	$32,568,983
Net Patient Income	-$1,261,671	$19,782	-$414,462	-$756,095	-$3,533,293	-$1,408,179	-$2,056,471	-$809,855	-$334,251	-$2,645,058	-$137,190	$1,218,539	-$25,077,526
Net Patient Revenue	$20,715,153	$22,327,392	$22,509,739	$23,197,626	$23,044,758	$25,022,814	$25,346,669	$27,775,991	$28,599,483	$28,237,446	$29,677,075	$30,968,236	$7,491,457
Payroll Costs	$8,677,349	$10,874,925	$10,354,775	$10,595,065	$11,438,582	$12,068,424	$12,660,473	$13,220,519	$13,736,106	$14,907,372	$12,628,643	$13,775,716	$8,216,879
Operating Margin %	-6.1%	0.1%	-1.8%	-3.3%	-15.3%	-5.6%	-8.1%	-2.9%	-1.2%	-9.4%	-0.5%	3.9%	-334.8%
Medicare %	11.5%	49.6%	18.1%	23.6%	21.5%	26.4%	19.5%	3.1%	17.6%	1.8%	20.1%	13.2%	11.2%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Private %	88.5%	50.4%	81.9%	76.4%	78.5%	73.6%	80.5%	96.9%	82.4%	98.2%	79.9%	86.8%	88.8%
Net Patient Revenue/Day	$1,320	$5,278	$2,088	$2,309	$2,210	$2,335	$2,110	$246	$1,158	$221	$1,527	$1,396	$335
Cost/Day	$1,400	$5,274	$2,127	$2,385	$2,549	$2,467	$2,281	$253	$1,172	$242	$1,534	$1,341	$1,455
Avg Length of Stay	65.4 days	31.6 days	79.3 days	57.1 days	61.7 days	76.0 days	61.6 days	41.2 days	42.9 days	90.4 days	39.7 days	62.7 days	61.7 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$7.5M

Net patient income

-$25.1M

Net patient revenue

$7.5M

Net patient income

-$25.1M

Other income

$25.7M

Payroll costs

$8.2M 109.7% of net patient revenue

Other operating costs

$24.4M

Total costs

$32.6M

What does this home offer?

Pets Allowed

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: Single-story

Housekeeping Services

Social and Recreational Activities

Exercise Programs

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (60% of admissions), and a typical Medicare stay runs around 28 days.

Coverage residents most often arrive under.

Medicare 60%

Private pay 40%

Coverage residents most often leave under.

Medicare 54%

Private pay 46%

1.3 miles from city center Estimated distance in miles from Portola Valley's city center to The Sequoias Portola Valley's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.


Canterbury Woods	★ ★ ★ ★ ★	NH AL IL SNF	Pacific Grove	190 Facility 190 CA AVG 148 Rank #57 / 328	72.6% Facility 72.6% CA AVG 82.6% Rank #229 / 290	-12%	6.10 Facility 6.10 CA AVG 4.22 Rank #7 / 289	★ ★ ★ ★ ★	★ ★ ★ ★ ★	★ ★ ★ ★ ★	+10%	+44%	$0 Facility $0 CA AVG $56.5k Rank #1 / 294	26 Facility 26 CA AVG 50.2 Rank #74 / 290	6.5 Facility 6.5 CA AVG 4.6 Rank #251 / 290	-	138	A+	81 Facility 81 CA AVG 60 Rank #66 / 354	Front Porch Communities And Services	$3.2MFiscal year ending 03/2024 Facility $3.2MFiscal year ending 03/2024 CA AVG $15.7M Rank #259 / 260	$5.7MFiscal year ending 03/2024 Facility $5.7MFiscal year ending 03/2024 CA AVG $8.9M Rank #198 / 260	176.7%Fiscal year ending 03/2024 Facility 176.7%Fiscal year ending 03/2024 CA AVG 61.1% Rank #5 / 260	55303
The Sequoias Portola Valley	★ ★ ★ ★ ★	NH AL CCRC HOS MC RC SNF	Portola Valley	328 Facility 328 CA AVG 148 Rank #29 / 328	79.3% Facility 79.3% CA AVG 82.6% Rank #204 / 290	-4%	5.00 Facility 5.00 CA AVG 4.22 Rank #40 / 289	★ ★ ★ ★ ★	★ ★ ★ ★ ☆	★ ★ ★ ★ ★	-20%	+18%	$12.7k Facility $12.7k CA AVG $56.5k Rank #209 / 294	20 Facility 20 CA AVG 50.2 Rank #33 / 290	6.7 Facility 6.7 CA AVG 4.6 Rank #258 / 290	-	260	-	12 Facility 12 CA AVG 60 Rank #335 / 354	Sequoia Living, Inc	$7.5MFiscal year ending 12/2023 Facility $7.5MFiscal year ending 12/2023 CA AVG $15.7M Rank #231 / 260	$8.2MFiscal year ending 12/2023 Facility $8.2MFiscal year ending 12/2023 CA AVG $8.9M Rank #132 / 260	109.7%Fiscal year ending 12/2023 Facility 109.7%Fiscal year ending 12/2023 CA AVG 61.1% Rank #14 / 260	55466
Windsor Skyline Care Center	★ ★ ★ ★ ☆	NH HOS RC SNF	Salinas (Laurel West)	80 Facility 80 CA AVG 148 Rank #229 / 328	75.0% Facility 75.0% CA AVG 82.6% Rank #219 / 290	-9%	4.34 Facility 4.34 CA AVG 4.22 Rank #108 / 289	★ ★ ★ ☆ ☆	★ ★ ★ ★ ☆	★ ★ ★ ★ ★	-34%	+3%	$63.9k Facility $63.9k CA AVG $56.5k Rank #265 / 294	40 Facility 40 CA AVG 50.2 Rank #141 / 290	5.7 Facility 5.7 CA AVG 4.6 Rank #223 / 290	1	60	A+	63 Facility 63 CA AVG 60 Rank #181 / 354	-	$9.8MFiscal year ending 12/2023 Facility $9.8MFiscal year ending 12/2023 CA AVG $15.7M Rank #208 / 260	$5.4MFiscal year ending 12/2023 Facility $5.4MFiscal year ending 12/2023 CA AVG $8.9M Rank #207 / 260	54.9%Fiscal year ending 12/2023 Facility 54.9%Fiscal year ending 12/2023 CA AVG 61.1% Rank #114 / 260	55871
Brookside Rehabilitation Center	★ ★ ★ ☆ ☆	NH HOS PC RC SNF	Redlands	97 Facility 97 CA AVG 148 Rank #202 / 328	88.7% Facility 88.7% CA AVG 82.6% Rank #146 / 290	+7%	4.60 Facility 4.60 CA AVG 4.22 Rank #71 / 289	★ ★ ★ ☆ ☆	★ ★ ★ ★ ☆	★ ★ ★ ★ ☆	-8%	+9%	$0 Facility $0 CA AVG $56.5k Rank #1 / 294	32 Facility 32 CA AVG 50.2 Rank #105 / 290	4.0 Facility 4.0 CA AVG 4.6 Rank #138 / 290	-	86	A+	-	Michelle Mora	$13.2MFiscal year ending 12/2023 Facility $13.2MFiscal year ending 12/2023 CA AVG $15.7M Rank #141 / 260	$7.7MFiscal year ending 12/2023 Facility $7.7MFiscal year ending 12/2023 CA AVG $8.9M Rank #145 / 260	58.5%Fiscal year ending 12/2023 Facility 58.5%Fiscal year ending 12/2023 CA AVG 61.1% Rank #82 / 260	56372
The Villas at Saratoga Skilled Nursing & Asst Lvg	★ ☆ ☆ ☆ ☆	NH AL SNF	Saratoga	74 Facility 74 CA AVG 148 Rank #240 / 328	-	-	3.77 Facility 3.77 CA AVG 4.22 Rank #200 / 289	★ ☆ ☆ ☆ ☆	★ ★ ★ ☆ ☆	★ ★ ★ ★ ☆	-15%	-11%	$40.3k Facility $40.3k CA AVG $56.5k Rank #246 / 294	60 Facility 60 CA AVG 50.2 Rank #216 / 290	5.5 Facility 5.5 CA AVG 4.6 Rank #214 / 290	2	82	-	29 Facility 29 CA AVG 60 Rank #308 / 354	Strands LLC	$19.7MFiscal year ending 12/2023 Facility $19.7MFiscal year ending 12/2023 CA AVG $15.7M Rank #66 / 260	$10.6MFiscal year ending 12/2023 Facility $10.6MFiscal year ending 12/2023 CA AVG $8.9M Rank #71 / 260	54.1%Fiscal year ending 12/2023 Facility 54.1%Fiscal year ending 12/2023 CA AVG 61.1% Rank #122 / 260	55435

Rank badges are statewide and care-type specific: each nursing home is ranked against every other CA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Nursing Home Explorer

Who is the owner of The Sequoias Portola Valley?

The Sequoias Portola Valley is legally operated by Sequoia Living, Inc., and administered by Suzanne Wasley-Fairley.

Is The Sequoias Portola Valley in a walkable area?

The Sequoias Portola Valley has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Sequoias Portola Valley?

The Sequoias Portola Valley's license number is 410500567.

What is the occupancy rate at The Sequoias Portola Valley?

The Sequoias Portola Valley's occupancy is 79.3%.

How long has The Sequoias Portola Valley been in business?

The Sequoias Portola Valley has been operating for approximately 40 years, based on available licensing and registration records.

Are pets allowed at The Sequoias Portola Valley?

Yes, The Sequoias Portola Valley allows residents to bring their pets.

Who is the administrator of The Sequoias Portola Valley?

Suzanne Wasley-Fairley is the administrator of The Sequoias Portola Valley.

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The Sequoias Portola Valley

Overview of The Sequoias Portola Valley

Quality ratings

Community insights.

About this community

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Amenities & Lifestyle

Contact The Sequoias Portola Valley

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

CMS Health Inspection History

Inspections Since 2021 · 5 years of data

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

30 Certified Nursing Assistant

8 Licensed Practical Nurse

4 Registered Nurse

3 Physical Therapy Assistant

2 Clinical Nurse Specialist

1 Nurse Practitioner

1 Occupational Therapy Aide

1 Mental Health Service Worker

1 Medical Director

2 Speech Language Pathologist

1 Qualified Social Worker

2 Respiratory Therapy Technician

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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