The Villa St. Elizabeth
Assisted Living & Memory Care · Reading, PA

The Villa St. Elizabeth

Assisted Living & Memory Care · Reading, PA

Overview of The Villa St. Elizabeth

Located in the heart of Reading, Pennsylvania, The Villa St. Elizabeth offers a range of comprehensive healthcare services, including specialized memory care and personalized support such as diabetes care, medication management, and incontinence care. Catering to diverse needs, this community goes above and beyond to provide resident parking and a multitude of inviting common areas both indoors and outdoors. From a serene butterfly garden to a well-equipped theater room, game room, and ballroom, residents can indulge in a variety of engaging activities.

The home is characterized by its commitment to providing a holistic living experience. Residents benefit from thoughtful amenities such as a convenient on-site barbershop and enclosed courtyard designed specifically for those requiring memory care. Notably, the staff is fluent in Spanish, ensuring a warm and welcoming atmosphere for Spanish-speaking individuals. Housed within an elegant Victorian mansion, this community embraces a passion for nature, offering residents a truly scenic backdrop for their senior years. With a range of accommodation options, residents can choose the rooms that best align with their preferences and budget, making The Villa St. Elizabeth a remarkable choice for personalized and enriching senior living.

Types of Care at The Villa St. Elizabeth

Assisted Living Memory Care
Bed community size
92-bed community Rank #249 / 555Bed count — State benchmarkedThis home is ranked 249th out of 555 homes in Pennsylvania. Shows this facility's certified or reported bed count compared to other Pennsylvania SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
36 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 30 / 100 Rank #468 / 668Walk Score — State benchmarkedThis home is ranked 468th out of 668 homes in Pennsylvania. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
58%
Rank #384 / 511Occupancy rate — State benchmarkedThis home is ranked 384th out of 511 homes in Pennsylvania. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 511. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Pennsylvania average: 78.7%
Occupied beds
53 / 92
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
StatusLicensed
IssuanceNovember 18, 2025
ExpirationNovember 18, 2026
CountyBerks
License LevelFULL
License Number205760

Ownership & Operating Entity

The Villa St. Elizabeth is legally operated by Evergreen Elder Care Inc.

Profit StatusProfit

Safety & Compliance

Emergency SystemsState of the art fire alarm system.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Ray Miller, Administrator

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

State Inspection Report (PA)

April 3, 2025
53 Total Daily Staff
40 Waking Staff
53 Residents Served

Resident Conditions (PA)

Age 60+ 43 (81%)
Mental Illness 12 (23%)
Physical Disability 2 (4%)
Intellectual Disability 4 (8%)
Supplemental Security Income 4 (8%)

Amenities & Lifestyle

Private And Semi-Private Rooms
24-Hr Staff
Assistance With Hygiene And Grooming
Health Oversight By A Licensed Clinical Team
Active Social
Cultural
And Educational Programs
Laundry And Housekeeping
Fully Furnished Apartments And Suites
ActivitiesDaily activities include workout classes, Bible study, paint or craft of the week, bingo, word games, and garden club.
Specific ProgramsSuites

Dining & Nutrition

Food DescriptionThree nutritious chef inspired meals daily.

Contact The Villa St. Elizabeth

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data 32 citations 5 complaints 15 inspections 0 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the assisted living residences benchmark below for the typical Pennsylvania score; higher is better.

Near the Pennsylvania average for assisted living residences.

Pennsylvania assisted living residences benchmark: C+ 77/100

Inspection score: 78 out of 100. Letter grade C+. Near the Pennsylvania average for assisted living residences.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 4 Worse Metrics worse than Pennsylvania average:
• Total inspections (36% above)
• Inspections with citations (13% above)
• Total complaints (25% above)
• Complaints per year (25% above)
4 Better Metrics better than Pennsylvania average:
• Total citations (49% below)
• Citations per year (49% below)
• Citations per inspection (63% below)
• Inspection citation rate (18% below)
Latest Inspection April 3, 2025 Complaint Investigation

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 3263 This facility has 49% fewer total citations than a typical Pennsylvania assisted living residence (32 vs. PA avg 63).↓ 49% better
Citations per year Info Average citations per year since 2021. 6.412.6 This facility has 49% fewer citations per year than a typical Pennsylvania assisted living residence (6.4 vs. PA avg 12.6).↓ 49% better
Citations per inspection Info Average citations per inspection. 2.15.7 This facility has 63% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.1 vs. PA avg 5.7).↓ 63% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1511 This facility has 36% more total inspections than a typical Pennsylvania assisted living residence (15 vs. PA avg 11).↑ 36% worse
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 98 This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 60%73% This facility has 13 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (60% vs. PA avg 73%).↓ 13% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 54 This facility has 25% more total complaints than a typical Pennsylvania assisted living residence (5 vs. PA avg 4).↑ 25% worse
Complaints per year Info Average complaints per year since 2021. 10.8 This facility has 25% more complaints per year than a typical Pennsylvania assisted living residence (1 vs. PA avg 0.8).↑ 25% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on April 3, 2025, found one deficiency related to not following a resident’s diet order change, which the facility disputed. Earlier inspections showed a pattern of various deficiencies including resident privacy issues, medication management errors, safety concerns such as obstructed exits, and documentation inaccuracies. Complaint investigations mostly resulted in deficiencies related to resident care and safety, with the facility generally submitting and implementing plans of correction; no fines or enforcement actions were listed in the available reports. Most complaints were unsubstantiated or disputed by the facility, and no immediate jeopardy findings or license suspensions were noted. The inspection history shows ongoing attention to compliance with some recurring themes but no clear worsening or improvement trend.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

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Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near The Villa St. Elizabeth

Address 2.1 miles from city center Info Estimated distance in miles from Reading's city center to The Villa St. Elizabeth's address, calculated via Google Maps. — 0.6 miles to nearest hospital (Beginnings Maternity Center)

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Financial Assistance for
Assisted Living in Pennsylvania

The Villa St. Elizabeth is located in Reading, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Compare Assisted Living around Reading

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.

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The Villa St. Elizabeth
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

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IL

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MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

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HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

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Frequently Asked Questions about The Villa St. Elizabeth

What neighborhood is The Villa St. Elizabeth in?

The Villa St. Elizabeth is in the Museum Road neighborhood of Reading.

Who is the owner of The Villa St. Elizabeth?

The legal owner and operator of The Villa St. Elizabeth is Evergreen Elder Care Inc.

Is The Villa St. Elizabeth in a walkable area?

The Villa St. Elizabeth has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Villa St. Elizabeth?

According to PA state health department records, The Villa St. Elizabeth's license number is 205760.

When does The Villa St. Elizabeth's license expire?

According to PA state health department records, The Villa St. Elizabeth's license expires on November 18, 2026.

What is the occupancy rate at The Villa St. Elizabeth?

The Villa St. Elizabeth's occupancy is 58%.

How many beds does The Villa St. Elizabeth have?

The Villa St. Elizabeth has 92 beds.

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