Union Plaza Care Center

Union Plaza Care Center is a Nursing Home in New York State

Union Plaza Care Center is a Nursing Home in New York State

Union Plaza Care Center

33-23 Union St, Queens, NY 11354 View Map

Union Plaza Care Center is a Nursing Home in New York State

Union Plaza Care Center is a Nursing Home in New York State

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Overview of Union Plaza Care Center

Nestled in Flushing, New York, Union Plaza Care Center provides warm, dedicated care in a modern, well-equipped facility that fosters a sense of community. Offering long-term care and skilled nursing, this care center upholds values of compassion, respect, and inclusivity, ensuring all residents receive personalized care regardless of race or background. Union Plaza boasts an impressive array of nursing care amenities and services to enhance residents’ comfort and well-being. Every aspect of care is tailored to individual needs, from skilled nursing staff and on-site physicians to rehabilitative therapy and pain management programs. The facility offers diverse recreational activities, banking services, and religious accommodations, ensuring residents’ physical, emotional, and spiritual needs are met. Union Plaza’s commitment to cultural diversity is evident in its multilingual staff and culturally appropriate offerings, ensuring all residents feel valued and understood.

718-478-8880

Managed by Debbie Luongo

Administrator

Debbie Luongo serves as the Administrator at Union Plaza Care Center, providing dedicated leadership to ensure quality care and a supportive environment for residents and staff alike.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.05/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 280

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New York average
Occupancy rate 94.1%
Residents per day (avg) 269
Occupancy rate
94.1%
Residents per day (avg)
269

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

43% of new residents, often for short stays.

Typical stay 24 days

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$45.7M
Profit
$1.3M
Proprietary home Corporation
Home revenue
$45,744,409.00
Profit
$1,308,809.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$17.9M
39.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$26.6M
Total costs $44.4M

Comparison Chart

The information below is reported by the New York State Department of Health.
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Nursing Homes 24/7 care needed

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Hollis Park Manor
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Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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Nursing Homes 24/7 care needed

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IZASK, ROBERT
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Union Plaza Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Queens
280
No
-
97
FRIEDMAN, ESTHER
94.1%
$45,739,612.00
$17,876,400.00
39.1%
268.80
4/5
3.0537
4/5
3/5
4/5
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-
Park Nursing Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

Queens
196
No
-
80
Park House Care Center, LLC (For Profit)
88.2%
$21,342,502.00
$5,614,723.00
26.3%
186.60
4/5
3.1800
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2/5
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2
-
Rego Park Health Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Corona
200
No
A+
63
HERBERT TUCHMAN ESTATE
91.7%
$36,006,920.00
$9,356,645.00
26%
194.50
3/5
2.5476
3/5
2/5
4/5
-
Private / Shared Rooms

Places of interest near Union Plaza Care Center

Address 2.2 miles from city center

Address 33-23 Union St, Queens, NY 11354

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

292
Total Staff
187
Employees
105
Contractors
98,480
Total Hours (Quarter)
150
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse477.6 Yes
Licensed Practical Nurse367 Yes
Certified Nursing Assistant1537.2 Yes
Staff by Category
Administration
2 staff
5.4hs shift avg
Nursing Staff
237 staff
7.2hs shift avg
Physicians & Practitioners
1 staff
8hs shift avg
Therapy Services
27 staff
7.5hs shift avg
Activities & Recreation
1 staff
4.8hs shift avg
Social Services
3 staff
8.2hs shift avg
Dietary Services
14 staff
7.1hs shift avg
Other Services
7 staff
7.2hs shift avg
Contractor Analysis
23.3%
of total hours from contractors
22,981 contractor hours this quarter
Registered Nurse: 9 Certified Nursing Assistant: 70 Speech Language Pathologist: 1 Licensed Practical Nurse: 13 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 1 Occupational Therapy Assistant: 5 Medical Director: 1 Therapeutic Recreation Specialist: 1 Respiratory Therapist: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant837015351,18691100%7.2
Registered Nurse3894715,95391100%7.6
Licensed Practical Nurse23133612,60591100%7
Other Dietary Services Staff130134,67691100%7.1
Dental Services Staff6062,25691100%7
Respiratory Therapy Technician2241,8537987%9.2
Speech Language Pathologist4151,8157684%7.3
Physical Therapy Assistant2131,5657886%9.1
Physical Therapy Aide5051,5647481%6.5
Occupational Therapy Aide3031,1066571%7
Qualified Social Worker3039896571%8.2
Mental Health Service Worker1015046369%8
Nurse Practitioner1014725965%8
Dietitian1013925560%7.1
RN Director of Nursing1013724954%7.6
Administrator1013434954%7
Respiratory Therapist0222974853%4.7
Therapeutic Recreation Specialist0112685662%4.8
Occupational Therapy Assistant0552013235%5.4
Medical Director011652629%2.5

Health Inspection History

Source: CMS Health Citations (Mar 2020 – Aug 2024)

3
Inspections
9
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3
Citations/Inspection
Aug 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
8
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
3
33% of total
Abuse, Neglect & Exploitation
2
22% of total
Infection Control
1
11% of total
Resident Rights
1
11% of total
Citation Sources
Standard Inspections 9
Complaint Investigations 2
State Comparison (NY)
Citations
9
New York average: 18.5
Critical Citations
0
New York average: 0.2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 28, 2024 D Abuse/NeglectF0609 Corrected
Aug 28, 2024 D Quality of CareF0688 Corrected
Aug 28, 2024 D Quality of CareF0689 Corrected
Aug 28, 2024 B Care PlanningF0640 Corrected
Aug 28, 2024 D Resident RightsF0553 Corrected
Mar 28, 2023 D Abuse/NeglectF0609 Corrected
Mar 11, 2020 D Infection ControlF0880 Corrected
Mar 11, 2020 D NutritionF0808 Corrected
Mar 11, 2020 E Quality of CareF0684 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
271 Total Residents
Medicare 59 (21.8%)
Medicaid 207 (76.4%)
Private Pay/Other 5 (1.8%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.3 Score
5% better than avg New York avg: 9.8

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
20.7 Score
14% worse than avg New York avg: 18.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
19.0%
Lost Too Much Weight
4.7%
Urinary Tract Infection
2.3%
Depressive Symptoms
43.5%
Falls with Major Injury
3.4%
Pneumococcal Vaccine
98.0%
Antipsychotic Use
5.5%
Walking Ability Worsened
15.1%
Influenza Vaccine
99.2%
High Risk Residents with Pressure Ulcers
4.4%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
28.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
78.3% Near average New York: 76.6%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.1% 14% better than avg New York: 1.3%
Influenza Vaccine
83.8% 6% better than avg New York: 78.8%

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Claim What’s Yours: Financial Aid for New York Seniors

Program
State Program Name
Eligibility
Benefits
Community First Choice Option
NY Medicaid CFCO
  • General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
  • NY Specifics: Higher asset limit; urban density increases demand.
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
  • General: Age 60+, New York resident, at risk of decline but not nursing home level.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $15,000 (individual).
  • NY Specifics: Cost-sharing required above certain income; urban/rural balance.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
  • General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
  • Income Limits (2025): $50,000/year (household).
  • Asset Limits: No strict asset cap, but income-focused eligibility.
  • NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
  • Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
  • General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
  • Income Limits (2025): $58,399/year (household).
  • Asset Limits: No strict asset cap, income-driven eligibility.
  • NY Specifics: Applies only in NYC; excludes large apartment buildings.
  • Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
NYFSC Home Sharing
  • General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
  • Income Limits: No strict limit, but targets those needing cost relief.
  • Asset Limits: Not applicable; focus on housing need.
  • NY Specifics: Primarily NYC-focused; limited slots due to demand.
  • Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.

Claim What’s Yours Financial Aid for New York Seniors

NY Medicaid CFCO

Community First Choice Option

Requirements:
  • General:
    Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $30,182 (individual, higher due to NY Medicaid expansion).
  • NY Specifics:
    Higher asset limit; urban density increases demand.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
NY EISEP

Expanded In-Home Services for the Elderly Program (EISEP)

Requirements:
  • General:
    Age 60+, New York resident, at risk of decline but not nursing home level.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $15,000 (individual).
  • NY Specifics:
    Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
NY SCRIE

Senior Citizen Rent Increase Exemption (SCRIE)

Requirements:
  • General:
    Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
  • Income Limits (2025):
    $50,000/year (household).
  • Asset Limits:
    No strict asset cap, but income-focused eligibility.
  • NY Specifics:
    Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
  • Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
NY SCHE

Senior Citizen Homeowners’ Exemption (SCHE)

Requirements:
  • General:
    Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
  • Income Limits (2025):
    $58,399/year (household).
  • Asset Limits:
    No strict asset cap, income-driven eligibility.
  • NY Specifics:
    Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
  • Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
NYFSC Home Sharing

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

Requirements:
  • General:
    One participant must be 60+ (host or guest), NYC resident, able to share living space.
  • Income Limits:
    No strict limit, but targets those needing cost relief.
  • Asset Limits:
    Not applicable; focus on housing need.
  • NY Specifics:
    Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
  • Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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