Union Plaza Care Center

Union Plaza Care Center is a Nursing Home in New York State

Union Plaza Care Center is a Nursing Home in New York State

Union Plaza Care Center

33-23 Union St, Queens, NY 11354 View Map

Union Plaza Care Center is a Nursing Home in New York State

Union Plaza Care Center is a Nursing Home in New York State

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Overview of Union Plaza Care Center

Nestled in Flushing, New York, Union Plaza Care Center provides warm, dedicated care in a modern, well-equipped facility that fosters a sense of community. Offering long-term care and skilled nursing, this care center upholds values of compassion, respect, and inclusivity, ensuring all residents receive personalized care regardless of race or background. Union Plaza boasts an impressive array of nursing care amenities and services to enhance residents’ comfort and well-being. Every aspect of care is tailored to individual needs, from skilled nursing staff and on-site physicians to rehabilitative therapy and pain management programs. The facility offers diverse recreational activities, banking services, and religious accommodations, ensuring residents’ physical, emotional, and spiritual needs are met. Union Plaza’s commitment to cultural diversity is evident in its multilingual staff and culturally appropriate offerings, ensuring all residents feel valued and understood.

718-478-8880

Managed by Debbie Luongo

Administrator

Debbie Luongo serves as the Administrator at Union Plaza Care Center, providing dedicated leadership to ensure quality care and a supportive environment for residents and staff alike.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.05/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 280

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New York average
Occupancy rate 94.1%
Residents per day (avg) 269
Occupancy rate
94.1%
Residents per day (avg)
269

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

43% of new residents, often for short stays.

Typical stay 24 days

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$45.7M
Profit
$1.3M
Proprietary home Corporation
Home revenue
$45,744,409.00
Profit
$1,308,809.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$17.9M
39.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$26.6M
Total costs $44.4M

Compare Nursing Homes around Queens

The information below is reported by the New York State Department of Health.
Cypress Garden Center for Nursing & Rehabilitation
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Queens (Flushing)
268
No
A+
96
KPRH Iv Operations, LLC (For Profit)
97.1%
$46,679,182.00
$11,528,524.00
24.7%
267.80
5/5
2.5807
4/5
2/5
5/5
-
-
Hollis Park Manor
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Queens (Jamaica)
80
No
-
81
IZASK, ROBERT
95.8%
$11,655,044.00
$5,350,041.00
45.9%
76.80
4/5
3.8595
4/5
4/5
4/5
-
-
Union Plaza Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Queens (Flushing)
280
No
-
97
FRIEDMAN, ESTHER
94.1%
$45,739,612.00
$17,876,400.00
39.1%
268.80
4/5
3.0537
4/5
3/5
4/5
-
-
Park Nursing Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

Queens (Rockaway Park)
196
No
-
80
Park House Care Center, LLC (For Profit)
88.2%
$21,342,502.00
$5,614,723.00
26.3%
186.60
4/5
3.1800
4/5
2/5
-
2
-
Rego Park Health Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Corona (Corona)
200
No
A+
63
HERBERT TUCHMAN ESTATE
91.7%
$36,006,920.00
$9,356,645.00
26%
194.50
3/5
2.5476
3/5
2/5
4/5
-
Private / Shared Rooms

Places of interest near Union Plaza Care Center

Address 2.2 miles from city center

Address 33-23 Union St, Queens, NY 11354

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

292
Total Staff
187
Employees
105
Contractors
98,480
Total Hours (Quarter)
150
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse477.6 Yes
Licensed Practical Nurse367 Yes
Certified Nursing Assistant1537.2 Yes
Staff by Category
Administration
2 staff
5.4hs shift avg
Nursing Staff
237 staff
7.2hs shift avg
Physicians & Practitioners
1 staff
8hs shift avg
Therapy Services
27 staff
7.5hs shift avg
Activities & Recreation
1 staff
4.8hs shift avg
Social Services
3 staff
8.2hs shift avg
Dietary Services
14 staff
7.1hs shift avg
Other Services
7 staff
7.2hs shift avg
Contractor Analysis
23.3%
of total hours from contractors
22,981 contractor hours this quarter
Registered Nurse: 9 Certified Nursing Assistant: 70 Speech Language Pathologist: 1 Licensed Practical Nurse: 13 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 1 Occupational Therapy Assistant: 5 Medical Director: 1 Therapeutic Recreation Specialist: 1 Respiratory Therapist: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant837015351,18691100%7.2
Registered Nurse3894715,95391100%7.6
Licensed Practical Nurse23133612,60591100%7
Other Dietary Services Staff130134,67691100%7.1
Dental Services Staff6062,25691100%7
Respiratory Therapy Technician2241,8537987%9.2
Speech Language Pathologist4151,8157684%7.3
Physical Therapy Assistant2131,5657886%9.1
Physical Therapy Aide5051,5647481%6.5
Occupational Therapy Aide3031,1066571%7
Qualified Social Worker3039896571%8.2
Mental Health Service Worker1015046369%8
Nurse Practitioner1014725965%8
Dietitian1013925560%7.1
RN Director of Nursing1013724954%7.6
Administrator1013434954%7
Respiratory Therapist0222974853%4.7
Therapeutic Recreation Specialist0112685662%4.8
Occupational Therapy Assistant0552013235%5.4
Medical Director011652629%2.5

Health Inspection History

Total Health inspections 3
17% below New York average
New York average: 3.6

Last Health inspection on Aug 2024

Total Health citations 9
51% below New York average
New York average: 18.5

3 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 9 citations
Complaint investigations 2 citations
Breakdown of citations
Critical Health citations 0
100% below New York average
New York average: 0.2
Serious Health citations 0
100% below New York average
New York average: 0.2
Moderate Health citations 8

Minor Health citations 1
Citations history (last 3 years)
Abuse/Neglect moderate citation Aug 28, 2024
Corrected

Quality of Care moderate citation Aug 28, 2024
Corrected

Quality of Care moderate citation Aug 28, 2024
Corrected

Care Planning minor citation Aug 28, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
271 Total Residents
Medicare 59 (21.8%)
Medicaid 207 (76.4%)
Private Pay/Other 5 (1.8%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 9.3
5% better than New York average
New York average: 9.8
Functional decline score 20.7
14% worse than New York average
New York average: 18.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 19.0%
16% above New York average.

Walking Ability Worsened 15.1%
9% below New York average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 28.1%
31% above New York average.
Safety & clinical stability

Falls with Major Injury 3.4%
15% above New York average.

High Risk Residents with Pressure Ulcers 4.4%
39% below New York average.

Urinary Tract Infection 2.3%
64% above New York average.
Emotional & behavioral wellbeing

Depressive Symptoms 43.5%
140% above New York average.

Antipsychotic Use 5.5%
57% below New York average.
Preventive care

Pneumococcal Vaccine 98.0%
7% above New York average.

Influenza Vaccine 99.2%
4% above New York average.
Nutrition & physical health

Lost Too Much Weight 4.7%
24% below New York average.
Short-stay resident measures
Pneumococcal Vaccine 78.3%

Near New York average
Antipsychotic medication increase 1.1%

14% better than New York average
Influenza Vaccine 83.8%

6% better than New York average

Guides for Better Senior Living

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

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