Valley View Retirement Center
Nursing Home, Hospice Care, Independent Living, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Panorama City, CA
Valley View Retirement Center
Nursing Home, Hospice Care, Independent Living, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Panorama City, CA
Serving residents for three decades, Valley View Retirement Center is a 116-bed facility operated by Woodman Ave Corporation and administered by Judith Montoya.
Situated in a moderately walkable area with a Walk Score of 66, the home is where some errands can be done on foot, making it convenient for visitors and residents who want neighborhood access. The facility supplies rehabilitation and short-term therapy services, with specialized programming in therapeutic recreation, Russell Rehab short-term therapy, and Sunrise Terrace dementia care.
Subject to state inspections over the past five years is Valley View Retirement Center, with the latest inspection on record from December 4, 2025.
For particular information regarding pricing, staffing levels, payment options, dining, amenities, and additional services, prospective residents and families would benefit from contacting the facility directly or requesting more details.
116-bed community Rank #606 / 1645Bed count — State benchmarkedThis home is ranked 606th out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
30 years in operation Rank #128 / 1507Years in operation — State benchmarkedThis home is ranked 128th out of 1,507 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 66 / 100 Rank #854 / 2057Walk Score — State benchmarkedThis home is ranked 854th out of 2,057 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
BEST NURSING HOME
BEST SENIOR RETIREMENT LIVING FACILITY
Facility TypeResidential Care Elderly
IssuanceOctober 30, 1995
CountyLos Angeles
Valley View Retirement Center is legally operated by Woodman Ave Corporation, and administered by Judith Montoya.
Rehabilitation Services
Short-Term Rehab
Pets not allowed
Specific ProgramsTherapeutic Recreation, Russell Rehab Short Term Therapy, Sunrise Terrace Dementia Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. CA average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at California average:
• Serious citations (Type A) (at CA avg) 3 Better Metrics better than California average:
• Total citations (58% below)
• Moderate citations (Type B) (50% below)
• Citations per inspection (95% below)
• Serious citations (Type A) (at CA avg) 3 Better Metrics better than California average:
• Total citations (58% below)
• Moderate citations (Type B) (50% below)
• Citations per inspection (95% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
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Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 5 | 12 | This facility has 58% fewer total citations than a typical California nursing home (5 vs. CA avg 12).↓ 58% better |
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Serious citations (Type A)
Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 3 | 3 | This facility has serious citations (type a) in line with the California average (3 vs. CA avg 3).— At avg Rank #898 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 898th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Moderate citations (Type B)
Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 2 | 4 | This facility has 50% fewer moderate citations (type b) than a typical California nursing home (2 vs. CA avg 4).↓ 50% better |
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Citations per inspection
Average citations per inspection.
| 0.2 | 4 | This facility has 95% fewer citations per inspection than a typical California nursing home (0.2 vs. CA avg 4).↓ 95% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total inspections
Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.
| 25 | 16 | This facility has had 56% more total inspections than the California average (25 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 56% more |
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Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 16 | 13 | This facility has had 23% more complaint visits than the California average (16 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 23% more Rank #1044 / 1387 Complaint visits — State benchmarked This home is ranked 1044th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 4 | 7 | This facility has had 43% fewer other visits than the California average (4 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 43% fewer |
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Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more |
Places of interest near Valley View Retirement Center
1.3 miles from city center
Estimated distance in miles from Panorama City's city center to Valley View Retirement Center's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 61.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Harrison Villa of Mt. San Antonio Gardens | NH AL IL MC SNF | Pomona | 520
Facility
520
CA AVG
103
Rank
#16 / 1,645 |
84.0%
Facility
84.0%
CA AVG
75.9%
Rank
#487 / 1,452 | +11% | 6.84
Facility
6.84
CA AVG
4.22
Rank
#3 / 288 | +3% | +62% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 293 | 16
Facility
16
CA AVG
50.2
Rank
#20 / 290 | 5.3
Facility
5.3
CA AVG
4.6
Rank
#216 / 290 | - | 437 | - |
45
Facility
45
CA AVG
58
Rank
#1,473 / 2,057 | Congregational Homes | $5.9MFiscal year ending 09/2023
Facility
$5.9MFiscal year ending 09/2023
CA AVG
$15.7M
Rank
#249 / 259 | $18.0MFiscal year ending 09/2023
Facility
$18.0MFiscal year ending 09/2023
CA AVG
$9.0M
Rank
#11 / 259 | 306%Fiscal year ending 09/2023
Facility
306%Fiscal year ending 09/2023
CA AVG
61.2%
Rank
#2 / 259 | 55016 | ||||
| Vi at Palo Alto | NH AL IL MC SNF | Palo Alto | 876
Facility
876
CA AVG
103
Rank
#1 / 1,645 |
73.1%
Facility
73.1%
CA AVG
75.9%
Rank
#852 / 1,452 | -4% | 5.53
Facility
5.53
CA AVG
4.22
Rank
#16 / 288 | +28% | +31% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 293 | 18
Facility
18
CA AVG
50.2
Rank
#27 / 290 | 3.0
Facility
3.0
CA AVG
4.6
Rank
#53 / 290 | 1 | 640 | - |
80
Facility
80
CA AVG
58
Rank
#416 / 2,057 | Cary Maslow | $15.0MFiscal year ending 12/2023
Facility
$15.0MFiscal year ending 12/2023
CA AVG
$15.7M
Rank
#116 / 259 | $10.6MFiscal year ending 12/2023
Facility
$10.6MFiscal year ending 12/2023
CA AVG
$9.0M
Rank
#73 / 259 | 70.6%Fiscal year ending 12/2023
Facility
70.6%Fiscal year ending 12/2023
CA AVG
61.2%
Rank
#32 / 259 | 555835 | ||||
| Canterbury Woods | NH AL IL SNF | Pacific Grove | 190
Facility
190
CA AVG
103
Rank
#179 / 1,645 |
72.6%
Facility
72.6%
CA AVG
75.9%
Rank
#868 / 1,452 | -4% | 6.10
Facility
6.10
CA AVG
4.22
Rank
#7 / 288 | +10% | +44% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 293 | 26
Facility
26
CA AVG
50.2
Rank
#71 / 290 | 8.7
Facility
8.7
CA AVG
4.6
Rank
#281 / 290 | - | 138 | A+ |
81
Facility
81
CA AVG
58
Rank
#383 / 2,057 | Shaida Behnam | $3.2MFiscal year ending 03/2024
Facility
$3.2MFiscal year ending 03/2024
CA AVG
$15.7M
Rank
#258 / 259 | $5.7MFiscal year ending 03/2024
Facility
$5.7MFiscal year ending 03/2024
CA AVG
$9.0M
Rank
#198 / 259 | 176.7%Fiscal year ending 03/2024
Facility
176.7%Fiscal year ending 03/2024
CA AVG
61.2%
Rank
#5 / 259 | 55303 | ||||
| Webster House | NH AL IL SNF | Palo Alto (Crescent Park) | 54
Facility
54
CA AVG
103
Rank
#1,115 / 1,645 |
90.7%
Facility
90.7%
CA AVG
75.9%
Rank
#320 / 1,452 | +20% | 5.52
Facility
5.52
CA AVG
4.22
Rank
#16 / 288 | +21% | +31% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 293 | 23
Facility
23
CA AVG
50.2
Rank
#52 / 290 | 5.8
Facility
5.8
CA AVG
4.6
Rank
#238 / 290 | - | 49 | - |
90
Facility
90
CA AVG
58
Rank
#171 / 2,057 | Elvyra Abare | $10.2MFiscal year ending 03/2024
Facility
$10.2MFiscal year ending 03/2024
CA AVG
$15.7M
Rank
#197 / 259 | $7.8MFiscal year ending 03/2024
Facility
$7.8MFiscal year ending 03/2024
CA AVG
$9.0M
Rank
#144 / 259 | 76.2%Fiscal year ending 03/2024
Facility
76.2%Fiscal year ending 03/2024
CA AVG
61.2%
Rank
#22 / 259 | 555156 |
Frequently Asked Questions about Valley View Retirement Center
Who is the owner of Valley View Retirement Center?
Valley View Retirement Center is legally operated by Woodman Ave Corporation, and administered by Judith Montoya.
Is Valley View Retirement Center in a walkable area?
Valley View Retirement Center has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
How long has Valley View Retirement Center been in business?
Valley View Retirement Center has been operating for approximately 30 years, based on available licensing and registration records.
Are pets allowed at Valley View Retirement Center?
No, Valley View Retirement Center has a no-pet policy.
Who is the administrator of Valley View Retirement Center?
Judith Montoya is the administrator of Valley View Retirement Center.
How many beds does Valley View Retirement Center have?
Valley View Retirement Center has 116 beds.
Has Valley View Retirement Center had any citations?
Valley View Retirement Center has had 5 reported citations since 2021 according to records from California Department of Social Services (CDSS).
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