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Victoria House
Nursing Home, Assisted Living, Hospice Care, Memory Care, Nursing Care & Respite Care · Austintown, OH
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Victoria House

Nursing Home, Assisted Living, Hospice Care, Memory Care, Nursing Care & Respite Care · Austintown, OH
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5295 Ashley Circle, Austintown, OH 44515 View map Calculator: See prices in your area
Victoria House accepts Medicare, Medicaid, and private pay.
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Calculator: See prices in your area
Victoria House accepts Medicare, Medicaid, and private pay.

Overview of Victoria House

Victoria House is a 56-bed licensed Residential Care Facility at 5295 Ashley Circle in Austintown, Ohio, in Mahoning County, operated by Continuing Healthcare Solutions. The facility is licensed to provide assisted living, secure memory care, hospice care, and respite care.

The memory care unit contains 24 dedicated rooms. The unit is designed with a nursing station positioned so that residents exiting their rooms remain within the nursing station’s direct line of sight. The facility provides 24-hour staffing. Services include medication management, therapy and rehabilitation, and monthly nursing wellness checks.

When a significant condition change is detected, assessments are repeated and the 24-hour nursing staff notifies families and attending physicians. Transportation to physician appointments is provided on Mondays and Fridays at no additional charge. Flexible transport for banking and personal appointments is available at the driver’s discretion.

Six confirmed amenities include multiple floor plans, restaurant-style dining, full-service salon, weekly housekeeping and laundry services, individualized heating and cooling controls, and 24-hour emergency response system. Room configurations range from studio-style units to separate living areas with kitchenettes. Dining is restaurant-style with music during mealtimes and accommodation for special dietary needs. Staff assists residents with independence at meals.

The resident population ranges from approximately age 72 to 97, with a mean age of 85. Approximately 75 percent of residents are female. Several couples reside at the facility. Personal cats and dogs are not permitted.

A resident Labrador Retriever and Shepherd mix named Griff lives on-site full-time.

The Ohio Department of Health, Bureau of Survey and Certification, completed its most recent inspection on April 22, 2025, and found zero citations. The facility’s per-inspection citation rate is 0.0 with zero severe citations on record, compared to the Ohio statewide average of 2 citations per inspection.

Families should verify current staffing levels, medication management protocols, the facility’s process for notifying families of condition changes, and dietary accommodation procedures before placement.

Facility Direct Line (330) 799-1711
Facility Direct Line (330) 799-1711

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 25m per day
Rank #115 / 210Nurse hours — State benchmarkedThis home is ranked 115th out of 210 homes in Ohio. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 210 Ohio facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 26m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 4m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 58m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 45m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 2m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 23m per day

Capacity and availability

Avg. Length of Stay
72 days
Bed community size
56-bed community Rank #202 / 323Bed count — State benchmarkedThis home is ranked 202nd out of 323 homes in Ohio. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 63 / 100 Rank #127 / 705Walk Score — State benchmarkedThis home is ranked 127th out of 705 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
89%
Rank #78 / 211Occupancy rate — State benchmarkedThis home is ranked 78th out of 211 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 211. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Ohio average: 78.7%
Occupied beds
50 / 56
Average occupied beds in Ohio homes 72 beds

License Details

Facility TypeResidential Care Facility
StatusActive
CountyMahoning

Safety & Compliance

Emergency SystemsYes

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Contact Information

Email bparsons@continuinghc.com
Fax(330) 793-3388

Amenities & Lifestyle

Multiple Floor Plans
Restaurant-Style Dining
Full-Service Salon
Weekly Housekeeping And Laundry Services
Individualized Heating And Cooling Controls
24-Hour Emergency Response System
Specific ProgramsSecure Memory Care, Hospice & Respite Care

Contact Victoria House

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. OH average 0 Worse No metrics in this bucket. 1 Better Metrics better than Ohio average:
• Total citations (100% below)
Latest Inspection April 22, 2025

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityOH Averagevs. OH Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 02 This facility has 100% fewer total citations than a typical Ohio assisted living residence (0 vs. OH avg 2).↓ 100% better
Standout metricNo citations on file — the Ohio average is 2.

Health Inspection History

Inspections since 2019
Total health inspections 5

State average N/A

Last Health inspection on Dec 2023

Total health citations
12 Rank #32 / 210Health citations — State benchmarkedThis home is ranked 32nd out of 210 homes in Ohio. Shows this facility's total health deficiency citations benchmarked to the Ohio State average, with a ranking across all 210 OH facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
2.4 Rank #23 / 210Citations per inspection — State benchmarkedThis home is ranked 23rd out of 210 homes in Ohio. Shows average deficiency citations per CMS inspection for this facility versus the Ohio mean across 210 facilities with citation data. Lower is better.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

10 of 12 citations resulted from standard inspections; and 2 of 12 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)
Critical health citations
0
In line with State average

State average: N/A

Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A
0 serious citations State average: N/A
11 moderate citations State average: N/A
1 minor citation State average: N/A
Citations history (last 7 years)
Administration moderate citation Dec 09, 2023
Corrected
Resident Rights moderate citation Jul 21, 2023
Corrected
Quality of Care moderate citation Mar 02, 2023
Corrected
Nursing Services moderate citation Feb 06, 2020
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 78
Employees 62
Contractors 16
Staff to resident ratio 1.32 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 32
Average shift 8.6 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 25,303

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 4 RN Staff are full-time employees. No contractors work on this role. 4
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 13 LPN Staff are full-time employees. No contractors work on this role. 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 35 CNA Staff are full-time employees. No contractors work on this role. 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

7.7%

1,952 contractor hours this quarter

Respiratory Therapy Technician: 7 Speech Language Pathologist: 4 Physical Therapy Aide: 2 Qualified Social Worker: 2 Physical Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant3503511,72792100%8.9
Licensed Practical Nurse130135,03392100%9.3
Registered Nurse4041,91092100%9.3
RN Director of Nursing3031,3216470%8.4
Other Dietary Services Staff2021,0598795%8.5
Physical Therapy Aide0227636874%6.4
Nurse Practitioner1016336672%9.6
Speech Language Pathologist0446287278%6.5
Dental Services Staff1014895964%8.3
Dietitian1014635762%8.1
Administrator1014504549%10
Physical Therapy Assistant0112746166%4.5
Occupational Therapy Aide1012674246%6.4
Respiratory Therapy Technician0772024953%3.7
Qualified Social Worker022853942%2.1
35 Certified Nursing Assistant
% of Days 100%
13 Licensed Practical Nurse
% of Days 100%
4 Registered Nurse
% of Days 100%
3 RN Director of Nursing
% of Days 70%
2 Other Dietary Services Staff
% of Days 95%
2 Physical Therapy Aide
% of Days 74%
1 Nurse Practitioner
% of Days 72%
4 Speech Language Pathologist
% of Days 78%
1 Dental Services Staff
% of Days 64%
1 Dietitian
% of Days 62%
1 Administrator
% of Days 49%
1 Physical Therapy Assistant
% of Days 66%
1 Occupational Therapy Aide
% of Days 46%
7 Respiratory Therapy Technician
% of Days 53%
2 Qualified Social Worker
% of Days 42%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.6
In line with State average

State average: 5.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.3
11% better than State average

State average: 12.7

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.2%
35% worse than State average

State average: 6.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.5%
39% better than State average

State average: 8.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.1%
13% better than State average

State average: 22.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.1%
40% better than State average

State average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.2%
86% worse than State average

State average: 3.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 5.7%
940% worse than State average

State average: 0.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.1%
33% better than State average

State average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 80.7%
236% worse than State average

State average: 24.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 15.6%
85% worse than State average

State average: 8.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 90.8%
In line with State average

State average: 92.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.2%
In line with State average

State average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 60.5%
22% worse than State average

State average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.8%
37% better than State average

State average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 58.5%
23% worse than State average

State average: 75.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

19% of new residents, usually for short-term rehab.

Typical stay 15 days

Private pay

69% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 3 - 4 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 59
Medicare
6
10.2% of residents
Medicaid
3
5.1% of residents
Private pay or other
50
84.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Partnership
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.0M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$565.6K
For-profit Partnership
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.0M Rank #50 / 210Revenue — State benchmarkedThis home is ranked 50th out of 210 homes in Ohio. Shows this facility's annual revenue compared to the Ohio average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$565.6K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$718.9K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #159 / 210Payroll — State benchmarkedThis home is ranked 159th out of 210 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.9M 56.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #209 / 210Payroll % — State benchmarkedThis home is ranked 209th out of 210 homes in Ohio. Shows payroll as a percentage of revenue versus the Ohio average. Well-run Ohio facilities typically land around 54–64% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$7.5M
How we calculate these figures

This home is owned by Diane Reese

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 365545

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (69% of admissions), and a typical private pay stay runs around 2 - 3 months.

Admissions
333 total

Coverage residents most often arrive under.

Medicare 19%
Private pay 69%
Medicaid 12%
Discharges
333 total

Coverage residents most often leave under.

Medicare 11%
Private pay 71%
Medicaid 17%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Victoria House

Address 0.5 miles from city center Info Estimated distance in miles from Austintown's city center to Victoria House's address, calculated via Google Maps.

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Frequently Asked Questions about Victoria House

Is Victoria House in a walkable area?

Victoria House has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Victoria House?

Victoria House's occupancy is 89%.

What is the best email address for Victoria House?

The team at Victoria House can be reached at BPARSONS@CONTINUINGHC.COM.

Does Victoria House operate as a for-profit or non-profit?

Victoria House is registered as a for-profit in OH.

How many beds does Victoria House have?

Victoria House has 56 beds.

Has Victoria House had any recent citations?

Victoria House has no recently reported citations.

What is the address of Victoria House?

Victoria House is located at 5295 Ashley Circle, Austintown, OH 44515.

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