Waterbury Center for Nursing and Rehabilitation
Nursing Home & Assisted Living · Waterbury, CT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Waterbury Center for Nursing and Rehabilitation

Nursing Home & Assisted Living · Waterbury, CT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Waterbury Center for Nursing and Rehabilitation accepts Medicare, Medicaid, and private pay.

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

Since 2019 · 7 years of data 68 deficiencies 6 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Connecticut state average
Overall vs. CT average 3 Worse Metrics worse than Connecticut average:
• Total deficiencies (258% above)
• Deficiencies per year (259% above)
• Deficiencies per inspection (653% above)
1 Better Metrics better than Connecticut average:
• Total inspections (54% below)
Latest Inspection November 10, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityCT Averagevs. CT Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6819 This facility has 258% more total deficiencies than a typical Connecticut nursing home (68 vs. CT avg 19).↑ 258% worse
Deficiencies per year Info Average deficiencies per year since 2019. 9.72.7 This facility has 259% more deficiencies per year than a typical Connecticut nursing home (9.7 vs. CT avg 2.7).↑ 259% worse
Deficiencies per inspection Info Average deficiencies per inspection. 11.31.5 This facility has 653% more deficiencies per inspection than a typical Connecticut nursing home (11.3 vs. CT avg 1.5).↑ 653% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCT Averagevs. CT Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 613 This facility has 54% fewer total inspections than a typical Connecticut nursing home (6 vs. CT avg 13).↓ 54% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on December 1, 2025, found one deficiency for failing to provide residents with 30-day written notice before room changes during renovations.
  • The December 20, 2024, annual inspection cited seven deficiencies including failures in MDS transmission, IV therapy orders and labeling, food supply shortages, infection control for MDRO residents, and biohazard storage.
  • Multiple complaint investigations from 2024 documented substantiated abuse incidents, medication errors causing harm, and failures in timely reporting and notification to responsible parties.

Health Inspection History

Inspections since 2019
Total health inspections 6

Connecticut average 5.7


Last Health inspection on Feb 2025

Total health citations
31 Rank #42 / 69Health citations — State benchmarkedThis home is ranked 42nd out of 69 homes in Connecticut. Shows this facility's total health deficiency citations benchmarked to the Connecticut State average, with a ranking across all 69 CT facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Connecticut average 32

Citations per inspection
5.17 Rank #37 / 69Citations per inspection — State benchmarkedThis home is ranked 37th out of 69 homes in Connecticut. Shows average deficiency citations per CMS inspection for this facility versus the Connecticut mean across 69 facilities with citation data. Lower is better.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Connecticut average 5.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

24 of 31 citations resulted from standard inspections; and 7 of 31 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than Connecticut average

Connecticut average: 0.3


Serious health citations
0
100% better than Connecticut average

Connecticut average: 0.7

0 critical citations Connecticut average: 0.3

0 serious citations Connecticut average: 0.7

28 moderate citations Connecticut average: 28.8

3 minor citations Connecticut average: 2.3
Citations history (last 7 years)
Care Planning moderate citation Feb 11, 2025
Corrected

Abuse/Neglect moderate citation Dec 20, 2024
Corrected

Infection Control moderate citation Dec 20, 2024
Corrected

Nutrition moderate citation Dec 20, 2024
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 173
Employees 164
Contractors 9
Staff to resident ratio 1.59 : 1
15% fewer staff per resident than Connecticut average
Connecticut average ratio: 1.86 : 1 Connecticut average ratio: 1.86 : 1See full Connecticut ranking
Avg staff/day 61
Average shift 7.5 hours
0% compared with Connecticut average
Connecticut average: 7.5 hours Connecticut average shift: 7.5 hoursSee full Connecticut ranking
Total staff hours (quarter) 41,930

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 40 total: 35 full-time employees and 5 contractors. 40
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 27 LPN Staff are full-time employees. No contractors work on this role. 27
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 86 CNA Staff are full-time employees. No contractors work on this role. 86
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

2.3%

967 contractor hours this quarter

Registered Nurse: 5 Occupational Therapy Assistant: 3 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant8608623,15892100%7.4
Registered Nurse355408,52892100%7.4
Licensed Practical Nurse270277,35392100%8.3
Mental Health Service Worker4047466267%7.1
Administrator2024956672%7.5
Dietitian1014876470%7.6
Other Dietary Services Staff1014506065%7.5
Occupational Therapy Aide1013785358%7.1
Physical Therapy Assistant3031404145%3.3
Medical Director011681617%4.3
Therapeutic Recreation Specialist1015089%6.3
Occupational Therapy Assistant033413033%1.2
Qualified Social Worker1012067%3.3
Respiratory Therapy Technician2021767%2.8
86 Certified Nursing Assistant
% of Days 100%
40 Registered Nurse
% of Days 100%
27 Licensed Practical Nurse
% of Days 100%
4 Mental Health Service Worker
% of Days 67%
2 Administrator
% of Days 72%
1 Dietitian
% of Days 70%
1 Other Dietary Services Staff
% of Days 65%
1 Occupational Therapy Aide
% of Days 58%
3 Physical Therapy Assistant
% of Days 45%
1 Medical Director
% of Days 17%
1 Therapeutic Recreation Specialist
% of Days 9%
3 Occupational Therapy Assistant
% of Days 33%
1 Qualified Social Worker
% of Days 7%
2 Respiratory Therapy Technician
% of Days 7%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.5
37% better than Connecticut average

Connecticut average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.6
35% better than Connecticut average

Connecticut average: 21.1

Long-stay resident measures
Significantly above average Connecticut avg: 3.4 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.5%
34% better than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 7.7%
60% better than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.7%
17% better than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.7%
50% better than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.0%
53% worse than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.7%
41% better than Connecticut average

Connecticut average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 9.1%
40% better than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 32.5%
89% worse than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 89.7%
In line with Connecticut average

Connecticut average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 84.9%
9% worse than Connecticut average

Connecticut average: 93.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.41
33% better than Connecticut average

Connecticut average: 2.10

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.12
27% better than Connecticut average

Connecticut average: 1.53

Short-stay resident measures
Average Connecticut avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 62.9%
10% worse than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
56% better than Connecticut average

Connecticut average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 49.5%
29% worse than Connecticut average

Connecticut average: 69.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.7%
5% better than Connecticut average

Connecticut average: 25.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 13.8%
24% worse than Connecticut average

Connecticut average: 11.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Connecticut average

Connecticut average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 70.0%
30% better than Connecticut average

Connecticut average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 47.6%
6% worse than Connecticut average

Connecticut average: 50.6%

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

6% of new residents, often for short stays.

Typical stay 7 months

Medicaid

51% of new residents, often for long-term daily care.

Typical stay 12 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 109
Medicare
9
8.3% of residents
Medicaid
91
83.5% of residents
Private pay or other
9
8.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

Privately-owned community
Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$975.5K
Privately-owned community Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.8M Rank #57 / 73Revenue — State benchmarkedThis home is ranked 57th out of 73 homes in Connecticut. Shows this facility's annual revenue compared to the Connecticut average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$975.5K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$610
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #39 / 73Payroll — State benchmarkedThis home is ranked 39th out of 73 homes in Connecticut. Shows total annual staff payroll benchmarked to the Connecticut average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$10.6M 71.4% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #3 / 73Payroll % — State benchmarkedThis home is ranked 3rd out of 73 homes in Connecticut. Shows payroll as a percentage of revenue versus the Connecticut average. Well-run Connecticut facilities typically land around 51–66% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.2M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.8M

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (51% of admissions), and a typical Medicaid stay runs around 12 months.

Admissions
194 total

Coverage residents most often arrive under.

Medicare 43%
Private pay 6%
Medicaid 51%
Discharges
158 total

Coverage residents most often leave under.

Medicare 38%
Private pay 6%
Medicaid 56%

Places of interest near Waterbury Center for Nursing and Rehabilitation

Address 2.1 miles from city center Info Estimated distance in miles from Waterbury's city center to Waterbury Center for Nursing and Rehabilitation's address, calculated via Google Maps. — 1.71 miles to nearest hospital (UConn Health Waterbury Hospital)

Calculate Travel Distance to Waterbury Center for Nursing and Rehabilitation

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Address

Compare Nursing Homes around Waterbury

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.

3 facilities compared · CMS & CT Dept. of Health data

Waterbury Center for Nursing and Rehabilitation
NH
AL
Waterbury
120
Facility 120
CT AVG 111
Rank #46 / 123
90.0%
Facility 90.0%
CT AVG 84%
Rank #33 / 72
+7%
4.36
Facility 4.36
CT AVG 3.97
Rank #19 / 67
+114%+10%
$0
Facility $0
CT AVG $43.8k
Rank #1 / 69
31
Facility 31
CT AVG 32.0
Rank #42 / 69
5.2
Facility 5.2
CT AVG 5.8
Rank #37 / 69
-112-
39
Facility 39
CT AVG 47
Rank #161 / 264
Joseph Landa
$14.8M
Facility $14.8M
CT AVG $19.0M
Rank #57 / 73
$10.6M
Facility $10.6M
CT AVG $7.2M
Rank #39 / 73
71.4%
Facility 71.4%
CT AVG 42.4%
Rank #3 / 73
75219
Waterbury Gardens -
NH
AL
Waterbury
72
Facility 72
CT AVG 111
Rank #88 / 123
32.2%
Facility 32.2%
CT AVG 84%
Rank #70 / 72
-62%------------
50
Facility 50
CT AVG 47
Rank #117 / 264
$6.0M
Facility $6.0M
CT AVG $19.0M
Rank #73 / 73
$8.6M
Facility $8.6M
CT AVG $7.2M
Rank #46 / 73
144.1%
Facility 144.1%
CT AVG 42.4%
Rank #1 / 73
75210
Abbott Terrace Health Center -
NH
AL
Waterbury (Exchange Place)
205
Facility 205
CT AVG 111
Rank #12 / 123
93.7%
Facility 93.7%
CT AVG 84%
Rank #20 / 72
+12%------------
89
Facility 89
CT AVG 47
Rank #7 / 264
-
$21.8M
Facility $21.8M
CT AVG $19.0M
Rank #5 / 73
$16.1M
Facility $16.1M
CT AVG $7.2M
Rank #13 / 73
74.2%
Facility 74.2%
CT AVG 42.4%
Rank #73 / 73
75351

Financial Assistance for
Nursing Home in Connecticut

Waterbury Center for Nursing and Rehabilitation is located in Waterbury, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.

Get Financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+
General Connecticut resident, at risk of nursing home placement.
Income Limits State-funded: ~$1,600/month; Medicaid: ~$2,829/month 300% FBR
Asset Limits $1,600 (state), $2,000 (Medicaid, individual).
CT

Two tiers (state and Medicaid); waitlists possible.

Benefits
In-home care (4-6 hours/day) Adult day care (~$70/day) Meals Respite (up to 14 days/year)

Statewide Respite Care Program

CT Respite Care

Age
General Caregiver of senior with dementia, Connecticut resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
CT

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$70/day)

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+
General Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
Income Limits (2025) ~$41,000/year individual, adjusted annually
Asset Limits Not specified; focus is income-based.
CT

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Benefits
Personal care (3-5 hours/day) Meals ($5-$7/meal) Housekeeping Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled
General Connecticut resident, enrolled in Medicare Part A/B.
Income Limits (2025) ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
Asset Limits None since 2023 policy change.
CT

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Benefits
Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

Frequently Asked Questions about Waterbury Center for Nursing and Rehabilitation

What languages are spoken at Waterbury Center for Nursing and Rehabilitation?

The team at Waterbury Center for Nursing and Rehabilitation speaks Albanian, Arabic, Creole, Dutch, Farsi, Hindi, Serbian, Spanish, Thai, and Ukrainian.

Is Waterbury Center for Nursing and Rehabilitation in a walkable area?

Waterbury Center for Nursing and Rehabilitation has a walk score of 39. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Waterbury Center for Nursing and Rehabilitation?

According to CT state health department records, Waterbury Center for Nursing and Rehabilitation's license number is 2469.

When does Waterbury Center for Nursing and Rehabilitation's license expire?

According to CT state health department records, Waterbury Center for Nursing and Rehabilitation's license expires on September 30, 2027.

What is the occupancy rate at Waterbury Center for Nursing and Rehabilitation?

Waterbury Center for Nursing and Rehabilitation's occupancy is 90%.

What is the address of Waterbury Center for Nursing and Rehabilitation?

Waterbury Center for Nursing and Rehabilitation is located at 177 Whitewood Rd, Waterbury, CT 06708.

What is the phone number of Waterbury Center for Nursing and Rehabilitation?

(203) 707-5800 will put you in contact with the team at Waterbury Center for Nursing and Rehabilitation.

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