West Pico Terrace Assisted Living
West Pico Terrace Assisted Living
Overview of West Pico Terrace Assisted Living
Administrated by Azucena Reyes Serrano, West Pico Terrace Assisted Living is a 136-bed nursing home and assisted living community in the vibrant mid-city neighborhood of Los Angeles. The facility is legally operated by West Pico Terrace Assisted Wellness Group. Operating for three years, it serves as a warm, supportive setting for seniors seeking help with daily activities, medication management, and skilled nursing care.
The community gains from excellent walkability, with a Walk Score of 90, implying most errands and services are walkable. This makes the neighborhood convenient for occupants and visiting family members. The facility provides an array of clinical services, including rehabilitation therapy and 24/7 staffing to support resident needs. Residents can access therapeutic programs like Look Around and Video Gallery, designed to enhance engagement and life quality. Several amenities enhance daily life. A beautifully landscaped courtyard offers outdoor space for relaxation and activities, while a media room, library, and recreational activities support an active lifestyle. Dining spotlights nutrition and variety, with chef-prepared meals tailored to diverse dietary needs and preferences. This ensures occupants eat familiar and nourishing food.
The facility operates under ongoing regulatory oversight and holds a state license for Residential Care Elderly. Compliance matters requiring attention have been identified by state inspections, and the community continues to work through the state oversight process to tackle such concerns.
For families contemplating West Pico Terrace Assisted Living, touring is a nice way to see the community firsthand, meet the staff, and talk about how the facility’s services match a dearest one’s needs.
136-bed community Rank #453 / 1648Bed count — State benchmarkedThis home is ranked 453rd out of 1648 homes in California for Bed Count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
3 years in operation Rank #1215 / 1494Years in operation — State benchmarkedThis home is ranked 1215th out of 1494 homes in California for Years In Operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 90 / 100 Rank #171 / 2087Walk Score — State benchmarkedThis home is ranked 171st out of 2087 homes in California for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Facility TypeResidential Care Elderly
IssuanceMay 19, 2023
CountyLos Angeles
West Pico Terrace Assisted Living is legally operated by West Pico Terrace Assisted Wellness Gp Et Al, and administered by Azucena Reyes Serrano.
Rehabilitation Services
24-Hour Staffing
Pets not allowed
Beautifully Landscaped Courtyard
Media Room
Library
Recreational Activities
Specific ProgramsLook Around, Video Gallery
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2023 · 3 years of data
15 citations
39 total visits
29 complaint visits
2 official inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
14 points below the California average for assisted living residences (81/100)
Rank #1155 / 1399 in California Inspection Score — State benchmarked This home is ranked 1155th out of 1399 homes in California for Inspection Score. Shows this facility's inspection score compared to the California average among 1399 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 67 out of 100. Letter grade D+. 14 points below the California average for assisted living residences (81/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. California state average
Overall vs. CA average
5 Worse
Metrics worse than California average:
• Total citations (50% above)
• Citations per year (52% above)
• Total visits (144% above)
• Complaint visits (123% above)
• Other visits (14% above) 2 Better Metrics better than California average:
• Citations per inspection (88% below)
• Official inspections (50% below)
• Total citations (50% above)
• Citations per year (52% above)
• Total visits (144% above)
• Complaint visits (123% above)
• Other visits (14% above) 2 Better Metrics better than California average:
• Citations per inspection (88% below)
• Official inspections (50% below)
Latest Inspection
May 4, 2026
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 15 | 10 | This facility has 50% more total citations than a typical California assisted living residence (15 vs. CA avg 10).↑ 50% worse |
|
Citations per year
Average citations per year since 2023.
| 5 | 3.3 | This facility has 52% more citations per year than a typical California assisted living residence (5 vs. CA avg 3.3).↑ 52% worse |
|
Citations per inspection
Average citations per inspection.
| 0.4 | 3.3 | This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 3.3).↓ 88% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 39 | 16 | This facility has 144% more total visits than a typical California assisted living residence (39 vs. CA avg 16).↑ 144% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 29 | 13 | This facility has 123% more complaint visits than a typical California assisted living residence (29 vs. CA avg 13).↑ 123% worse Rank #1249 / 1388 Complaint visits — State benchmarked This home is ranked 1249th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 8 | 7 | This facility has 14% more other visits than a typical California assisted living residence (8 vs. CA avg 7).↑ 14% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 2 | 4 | This facility has 50% fewer official inspections than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
Compare Nursing Homes around the area
| Vi at Palo Alto | NH AL IL MC SNF | Palo Alto | - | 876 | - | 80 | 1 Bed / 2 Bed / 3 Bed |
| Canterbury Woods | NH AL IL SNF | Pacific Grove | - | 190 | A+ | 81 | 1 Bed / 2 Bed |
| The Vineyards – California Armenian Home | NH AL IL MC RESC SNF | Fresno (Roosevelt) | - | 412 | - | 24 | Studio / 1 Bed / 2 Bed |
| Webster House | NH AL IL SNF | Palo Alto (Crescent Park) | - | 54 | - | 90 | 1 Bed / 2 Bed |
Frequently Asked Questions about West Pico Terrace Assisted Living
Who is the owner of West Pico Terrace Assisted Living?
West Pico Terrace Assisted Living is legally operated by West Pico Terrace Assisted Wellness Gp Et Al, and administered by Azucena Reyes Serrano.
Is West Pico Terrace Assisted Living in a walkable area?
West Pico Terrace Assisted Living has a walk score of 90. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Are pets allowed at West Pico Terrace Assisted Living?
No, West Pico Terrace Assisted Living has a no-pet policy.
Who is the administrator of West Pico Terrace Assisted Living?
Azucena Reyes Serrano is the administrator of West Pico Terrace Assisted Living.
How many beds does West Pico Terrace Assisted Living have?
West Pico Terrace Assisted Living has 136 beds.
Has West Pico Terrace Assisted Living had any citations?
West Pico Terrace Assisted Living has had 15 reported citations since 2023 according to records from California Department of Social Services (CDSS).
Are there photos of West Pico Terrace Assisted Living?
Yes — there are 8 photos of West Pico Terrace Assisted Living in the photo gallery on this page.
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