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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Live independently in retirement at Westminster Village Muncie, an outstanding community in Muncie, IN, offering independent living. The community features thoughtfully furnished and spacious floor plans, striving to meet older adults’ preferences. Housekeeping and linen services are also taken care of, so residents have more time to do the things they love.
Residents gain convenient access to their necessities and leisure with its proximity to distinct local shops and recreation sites. With kitchenette apartments and flexible meal plans, residents can prepare meals on their terms or enjoy a hassle-free dining with friends. The community’s extensive amenities and comprehensive services make it a great option for those aiming to downsize in their golden years.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 23rd out of 287 homes in Indiana. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 56m per day | ▲ 40% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 6m per day | ▲ 43% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 23m per day | ▲ 5% State avg: 2h 16m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 45m per day | ▲ 16% State avg: 3h 14m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 50% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 35m per day | ▲ 30% State avg: 27m per day · National avg: 28m per day |
Higher than the Indiana average: 68.1%Westminster Village Muncie is legally operated by Westminster Village Muncie Inc, and administrated by Mary Crutcher.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. See the nursing homes benchmark below for the typical Indiana score; higher is better.
Above the Indiana average for nursing homes.
Indiana nursing homes benchmark: C 74/100
Inspection score: 87 out of 100. Letter grade B+. Above the Indiana average for nursing homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 15 | 36 | This facility has 58% fewer total deficiencies than a typical Indiana nursing home (15 vs. IN avg 36).↓ 58% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 3.8 | 9 | This facility has 58% fewer deficiencies per year than a typical Indiana nursing home (3.8 vs. IN avg 9).↓ 58% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1 | 1.9 | This facility has 47% fewer deficiencies per inspection than a typical Indiana nursing home (1 vs. IN avg 1.9).↓ 47% better |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 15 | 19 | This facility has 21% fewer total visits than a typical Indiana nursing home (15 vs. IN avg 19).↓ 21% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 5 | 7 | This facility has 29% fewer inspections with deficiencies than a typical Indiana nursing home (5 vs. IN avg 7).↓ 29% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 33% | 37% | This facility has 4 percentage points lower inspection deficiency rate than a typical Indiana nursing home (33% vs. IN avg 37%).↓ 4% better |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 7 | 13 | This facility has 46% fewer inspections than a typical Indiana nursing home (7 vs. IN avg 13).↓ 46% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 5 | This facility has 80% fewer total complaints than a typical Indiana nursing home (1 vs. IN avg 5).↓ 80% better |
|
Complaints per year
Average complaints per year since 2022.
| 0.3 | 1.3 | This facility has 77% fewer complaints per year than a typical Indiana nursing home (0.3 vs. IN avg 1.3).↓ 77% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 7 | 8 | This facility has 13% fewer complaint visits than a typical Indiana nursing home (7 vs. IN avg 8).↓ 13% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 17, 2024, was a complaint investigation that found no deficiencies related to the allegations. Prior inspections showed a mixed pattern, with several citations related mainly to Life Safety Code issues such as obstructed egress routes, door functionality, and oxygen storage ventilation, as well as deficiencies in medication storage, vaccination protocols, and staff certification. Complaint investigations were mostly unsubstantiated, except for one in March 2024 where the facility was cited for inadequate staff training on elopement policy after a resident was unsupervised outdoors briefly. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s recent inspections indicate some improvement in Life Safety compliance, though medication management and staff training issues have appeared intermittently.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIndiana average 6
Last Health inspection on Jun 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 12 citations resulted from standard inspections; and 1 of 12 resulted from complaint investigations.
100% better than Indiana averageIndiana average: 0.2
100% better than Indiana averageIndiana average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
2087619% better than Indiana average
0% compared with Indiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,763 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 42 | 0 | 42 | 8,148 | 92 | 100% | 7.1 |
| Licensed Practical Nurse | 19 | 0 | 19 | 5,711 | 92 | 100% | 9 |
| Registered Nurse | 12 | 0 | 12 | 4,312 | 92 | 100% | 9.1 |
| Medication Aide/Technician | 24 | 0 | 24 | 4,041 | 91 | 99% | 9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,262 | 67 | 73% | 7.5 |
| Administrator | 2 | 0 | 2 | 1,024 | 64 | 70% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 508 | 65 | 71% | 4.7 |
| Nurse Practitioner | 1 | 0 | 1 | 460 | 58 | 63% | 7.9 |
| Physical Therapy Aide | 0 | 2 | 2 | 380 | 57 | 62% | 6.7 |
| Qualified Social Worker | 0 | 3 | 3 | 374 | 65 | 71% | 5.6 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 206 | 69 | 75% | 3 |
| Physical Therapy Assistant | 0 | 2 | 2 | 178 | 62 | 67% | 2.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 48 | 12 | 13% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 31 | 33 | 36% | 0.9 |
| Medical Director | 0 | 1 | 1 | 28 | 26 | 28% | 1.1 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 11 | 3 | 3% | 3.5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
18.7
133% worse than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
33.9
99% worse than Indiana averageIndiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
31.3%
160% worse than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
33.0%
130% worse than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
37.3%
52% worse than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
14.2%
268% worse than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
5.2%
20% worse than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
1.3%
In line with Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
9.5%
68% worse than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
6.8%
72% better than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
5.9%
52% better than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.6%
In line with Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
In line with Indiana averageIndiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
2.42
51% worse than Indiana averageIndiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.14
23% better than Indiana averageIndiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.8%
9% better than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
10% better than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.2%
In line with Indiana averageIndiana average: 79.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.6%
13% better than Indiana averageIndiana average: 22.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
4.3%
59% better than Indiana averageIndiana average: 10.5%
Percentage of SNF residents who experience falls with major injury during their stay.
2.5%
222% worse than Indiana averageIndiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
53.8%
In line with Indiana averageIndiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
66.4%
31% better than Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
73% of new residents, usually for short-term rehab.
24% of new residents, often for short stays.
3% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
57Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Westminster Village Muncie based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #15 / 290Payroll — State benchmarkedThis home is ranked 15th out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Room Sizes: 1,300 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 2-story
Dining Services
Social and Recreational Activities
Wellness Programs
Most residents typically stay for a few weeks or months before returning home or moving on.
Mary Jo Crutcher is the President of Westminster Village Muncie, bringing extensive experience in long-term care administration. She joined the community in 1999 and has served in leadership roles including Assistant Health Facility Administrator and Vice President. A licensed Health Facility Administrator and CNA, Mary Jo’s expertise in administration and consulting supports the overall operation of Westminster Village.
5.1 miles from city center
Estimated distance in miles from Muncie's city center to Westminster Village Muncie's address, calculated via Google Maps.
Add your location
Westminster Village Muncie is located in Muncie, Indiana.
Here are the financial assistance programs available to residents in Indiana.
| Westminster Village Muncie |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Muncie | 303 | 83.8% | +21% | 4.72 | +3% | +37% | $0 | 12 | 3.0 | - | 254 | A+ | 6 | Mary Crutcher | $16.1M | $10.9M | 67.7% | 155170 | ||||
| Morrison Woods Patio Homes |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Muncie (Heron Pointe Condominiums) | 152 | 76.3% | +10% | 3.14 | -36% | -9% | $0 | 14 | 2.8 | - | 116 | - | 34 | Trilogy Healthcare Operations Of Muncie, LLC | $16.1M | $7.2M | 44.5% | 155769 |
Stefanie Cummins is the Director of Nursing at Westminster Village Muncie.
Westminster Village Muncie has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IN state health department records, Westminster Village Muncie's license number is 25-000086-1.
According to IN state health department records, Westminster Village Muncie's license expires on May 31, 2026.
Westminster Village Muncie's occupancy is 84%.
Yes — see the floorplan options available at Westminster Village Muncie on this page.
Westminster Village Muncie is registered as a non-profit in IN.
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