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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Surrounded by delightful local amenities in Terre Haute, IN, Westminster Village Terre Haute is an exceptional community that offers independent living, assisted living, and skilled nursing. The community features cozy and specially designed one- and two-bedroom floor plans, dedicated to residents’ utmost comfort. 24-hour emergency assistance and convenient apartment features are available, so residents have a worry-free lifestyle.
With a jam-packed calendar of engaging activities and enriching programs, residents are encouraged to live actively and maintain social connections. A restaurant-style dining is also available in the crossroads dining room, providing residents with delicious and healthy meals. Shuttle services are also available for residents’ convenience. This pet-friendly community is a great option for those aiming to downsize in retirement, especially with its welcoming environment and state-of-the-art amenities.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 43rd out of 287 homes in Indiana. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 59m per day | ▲ 47% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 48m per day | ▲ 4% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 27m per day | ▲ 8% State avg: 2h 16m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 11m per day | ▲ 30% State avg: 3h 14m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 75% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 44m per day | ▲ 63% State avg: 27m per day · National avg: 28m per day |
Lower than the Indiana average: 68.1%Westminster Village Terre Haute is legally operated by Rush Memorial Hospital, and administrated by Terra Holler.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 49 | 36 | This facility has 36% more total deficiencies than a typical Indiana nursing home (49 vs. IN avg 36).↑ 36% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 12.3 | 9 | This facility has 37% more deficiencies per year than a typical Indiana nursing home (12.3 vs. IN avg 9).↑ 37% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.7 | 1.9 | This facility has 42% more deficiencies per inspection than a typical Indiana nursing home (2.7 vs. IN avg 1.9).↑ 42% worse |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 18 | 19 | This facility has 5% fewer total visits than a typical Indiana nursing home (18 vs. IN avg 19).↓ 5% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 7 | 7 | This facility has inspections with deficiencies in line with the Indiana average (7 vs. IN avg 7).— At avg |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 39% | 37% | This facility has 2 percentage points higher inspection deficiency rate than a typical Indiana nursing home (39% vs. IN avg 37%).↑ 2% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 8 | 13 | This facility has 38% fewer inspections than a typical Indiana nursing home (8 vs. IN avg 13).↓ 38% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 5 | This facility has 60% fewer total complaints than a typical Indiana nursing home (2 vs. IN avg 5).↓ 60% better |
|
Complaints per year
Average complaints per year since 2022.
| 0.5 | 1.3 | This facility has 62% fewer complaints per year than a typical Indiana nursing home (0.5 vs. IN avg 1.3).↓ 62% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 8 | 8 | This facility has complaint visits in line with the Indiana average (8 vs. IN avg 8).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 21, 2025, found Westminster Village Health & Rehab in compliance with Emergency Preparedness Requirements but cited a deficiency for not conducting quarterly fire drills at unexpected times on two shifts for all four quarters. Earlier inspections showed a pattern of deficiencies related to documentation accuracy, resident care plans, medication management, and safety practices, including issues with transfer notices, behavior management, and infection control. Complaint investigations were mostly unsubstantiated or found no deficiencies, except for one substantiated complaint in March 2025 involving inadequate discharge notice and behavioral health care. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s recent inspection results suggest some improvement in emergency preparedness and life safety compliance, although challenges with documentation and resident care remain.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIndiana average 6
Last Health inspection on Apr 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 30 citations resulted from standard inspections; and 3 of 30 resulted from complaint investigations.
100% better than Indiana averageIndiana average: 0.2
100% better than Indiana averageIndiana average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
2323429% better than Indiana average
0% compared with Indiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
7,246 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 56 | 0 | 56 | 18,008 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 12 | 23 | 35 | 7,373 | 92 | 100% | 9.6 |
| Registered Nurse | 12 | 16 | 28 | 4,326 | 92 | 100% | 9.1 |
| Medication Aide/Technician | 7 | 10 | 17 | 3,192 | 92 | 100% | 8.8 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,916 | 83 | 90% | 7.9 |
| Nurse Practitioner | 2 | 0 | 2 | 1,008 | 64 | 70% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 864 | 68 | 74% | 7.4 |
| Dental Services Staff | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 453 | 59 | 64% | 7.7 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 361 | 53 | 58% | 6.8 |
| Physical Therapy Aide | 0 | 1 | 1 | 312 | 77 | 84% | 4.1 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 186 | 50 | 54% | 3.5 |
| Physical Therapy Assistant | 0 | 1 | 1 | 167 | 46 | 50% | 3.6 |
| Medical Director | 0 | 1 | 1 | 52 | 24 | 26% | 2.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.8
35% worse than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.8
34% worse than Indiana averageIndiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.1%
25% better than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
24.9%
74% worse than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.4%
40% worse than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
6.7%
53% worse than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
2.4%
96% worse than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
13.5%
137% worse than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
4.4%
82% better than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
8.1%
35% better than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
88.2%
6% worse than Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
In line with Indiana averageIndiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
1.96
23% worse than Indiana averageIndiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.53
In line with Indiana averageIndiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.3%
In line with Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
34% better than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.0%
8% better than Indiana averageIndiana average: 79.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.7%
8% better than Indiana averageIndiana average: 22.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.2%
In line with Indiana averageIndiana average: 10.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Indiana averageIndiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.5%
12% worse than Indiana averageIndiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
57.0%
13% better than Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
42% of new residents, usually for short-term rehab.
50% of new residents, often for short stays.
8% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
68Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Westminster Village Terre Haute based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #29 / 290Payroll — State benchmarkedThis home is ranked 29th out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Mid-rise
Dining Services
Transportation Services
Social and Recreational Activities
Wellness Programs
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Terra Holler is a dedicated healthcare leader with 16 years of senior living experience, including 12 years in administration. She focuses on delivering high-quality care while promoting resident independence and family education. Terra’s passion for servant leadership and long-term care began early, and she is committed to fostering a welcoming environment at Westminster Village Terre Haute.
3.7 miles from city center
Estimated distance in miles from Terre Haute's city center to Westminster Village Terre Haute's address, calculated via Google Maps.
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Westminster Village Terre Haute is located in Terre Haute, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Johanna Collins is the Director of Nursing at Westminster Village Terre Haute.
The legal owner and operator of Westminster Village Terre Haute is Rush Memorial Hospital.
Westminster Village Terre Haute has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IN state health department records, Westminster Village Terre Haute's license number is 25-000126-1.
According to IN state health department records, Westminster Village Terre Haute's license expires on March 31, 2026.
Westminster Village Terre Haute's occupancy is 45%.
Terra Holler is the administrator of Westminster Village Terre Haute.
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