Show Inspection Reports
Total health inspections
2
Tennessee average 3.5
Last Health inspection on Mar 2022
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Knoxville
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westmoreland Health And Rehabilitation Center
Nursing Home in Knoxville
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westmoreland Health And Rehabilitation Center
Westmoreland is a Trousdale Living Community that focuses on creating an efficient nursing approach to skilled nursing and rehab in order to enhance the quality of life for its residents. Management and staff have maintained a multidisciplinary approach to nursing when providing a tailored care team of well-trained care staff who deliver for over 40 years. Westmoreland is sure to attend to all needs and provide engaging experiences among members of the community while maintaining a balance of independence and extra comprehensive assistance.
Westmoreland also offers respite care and memory care for those looking for services. Other centers of excellence are also found in their advanced level of recovery such as short-term and long-term services, palliative and hospice care, pain management, and heart surgery care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
100
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
86.3%
Residents per day (avg)
81
Occupancy rate
86.3%
Residents per day (avg)
81
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
24% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
64% of new residents, often for short stays.
Typical stay
27 days
Medicaid
12% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$13.5M
Profit
$652.9K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$13.5M
Profit
$652.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.8M
100-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 19 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeNursing Home
StatusLicensed
ExpirationAugust 2, 2026
License Number00000332
Westmoreland Health And Rehabilitation Center is legally operated by LP Westmoreland, LLC, and administrated by Lakyn Harper.
Types of Care at Westmoreland Health And Rehabilitation Center
Skilled Nursing
Memory Care
Hospice Care
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
3 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Tennessee average: 9 complaint visits
Latest inspection
Date
February 27, 2022
Routine
1
violation
50% below Tennessee avg
Tennessee avg: 2Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
10 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Tennessee average: 17 deficiencies
Inspection Report Summary for Westmoreland Health And Rehabilitation Center
The most recent inspection on February 27, 2022, identified deficiencies related to resident dignity and privacy, care plan implementation, wound care, medication administration, infection control, and food storage. Earlier inspections showed a mixed record, with no deficiencies found in May 8, 2019, but some issues noted in May 10, 2018, involving pressure ulcer care and dietary sanitation. The main themes of deficiencies involved resident care practices and infection prevention, along with dietary department sanitation concerns. No fines, enforcement actions, or complaint investigations were listed in the available reports. The inspection history indicates some recurring challenges in care and sanitation, with a clean report in 2019 followed by more deficiencies in 2022.
Health Inspection History
Inspections
Total health citations
10
Tennessee average 15.4
Citations per inspection
5
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 10 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
0
100% better than Tennessee averageTennessee average: 0.6
0 critical citations
0 serious citations
10 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 02, 2022
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 02, 2022
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 02, 2022
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 02, 2022
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 02, 2022
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 02, 2022
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 02, 2022
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 02, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Knoxville The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
| Ben Atchley Tennessee State Veterans‘ Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 140 | 94.7% | +30% | 4.83 | +10% | +33% | 0 | 5 | 1.7 | 0 | 128 | - | 7 | State Of Tennessee | $18.3M | $6.8M | 37.1% | 445484 | ||||
| Westmoreland Health And Rehabilitation Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Westmoreland (Westmoreland) | 100 | 86.3% | +18% | 2.92 | -48% | -19% | 0 | 10 | 5.0 | 0 | 81 | - | 19 | Spears, Lashell | $13.0M | $3.5M | 26.9% | 445342 | ||||
| Beverly Park Place Health And Rehab |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Knoxville (Corinth) | 271 | 90.6% | +24% | 3.40 | +31% | -6% | 0 | 14 | 2.8 | 0 | 158 | - | 8 | Hillcrest Healthcare Communities Inc | $18.6M | $5.5M | 29.4% | 445131 | ||||
| Autumn Care II, LLC | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 56 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
| Emory Mills Senior Living | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 107 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
Places of interest near Westmoreland Health And Rehabilitation Center
6.4 miles from city center
Estimated distance in miles from Westmoreland's city center to Westmoreland Health And Rehabilitation Center's address, calculated via Google Maps.
— 2.86 miles to nearest hospital (University Vascular Surgeons)
Calculate Travel Distance to Westmoreland Health And Rehabilitation Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
112
Employees
109
Contractors
3
Staff to resident ratio
1.20:1
33% worse than Tennessee averageTennessee average ratio: 1.79:1
Avg staff/day
39
Average shift
8.7 hours
5% better than Tennessee averageTennessee average: 8.3 hours
Total staff hours (quarter)
30,746
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
5
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.6 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
19
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
43
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.3%
92 contractor hours this quarter
Registered Nurse: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 43 | 0 | 43 | 13,523 | 91 | 100% | 8.8 |
| Licensed Practical Nurse | 19 | 0 | 19 | 6,914 | 91 | 100% | 9.6 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 1,228 | 73 | 80% | 7.7 |
| Registered Nurse | 4 | 1 | 5 | 950 | 75 | 82% | 10.6 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 918 | 76 | 84% | 8.5 |
| Physical Therapy Aide | 3 | 0 | 3 | 903 | 70 | 77% | 7.3 |
| Medication Aide/Technician | 6 | 0 | 6 | 876 | 64 | 70% | 8.6 |
| Speech Language Pathologist | 3 | 0 | 3 | 753 | 65 | 71% | 7.2 |
| RN Director of Nursing | 1 | 0 | 1 | 643 | 60 | 66% | 10.7 |
| Mental Health Service Worker | 6 | 0 | 6 | 624 | 63 | 69% | 7.8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 558 | 64 | 70% | 8.1 |
| Dietitian | 1 | 0 | 1 | 555 | 60 | 66% | 9.3 |
| Qualified Social Worker | 2 | 0 | 2 | 538 | 64 | 70% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 536 | 65 | 71% | 8.2 |
| Administrator | 2 | 0 | 2 | 504 | 63 | 69% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 494 | 61 | 67% | 8.1 |
| Nurse Aide in Training | 5 | 0 | 5 | 131 | 14 | 15% | 6.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 53 | 12 | 13% | 4.4 |
| Medical Director | 0 | 1 | 1 | 36 | 25 | 27% | 1.4 |
| Qualified Activities Professional | 1 | 0 | 1 | 11 | 2 | 2% | 5.4 |
43 Certified Nursing Assistant
% of Days
100%
19 Licensed Practical Nurse
% of Days
100%
7 Clinical Nurse Specialist
% of Days
80%
5 Registered Nurse
% of Days
82%
2 Respiratory Therapy Technician
% of Days
84%
3 Physical Therapy Aide
% of Days
77%
6 Medication Aide/Technician
% of Days
70%
3 Speech Language Pathologist
% of Days
71%
1 RN Director of Nursing
% of Days
66%
6 Mental Health Service Worker
% of Days
69%
2 Physical Therapy Assistant
% of Days
70%
1 Dietitian
% of Days
66%
2 Qualified Social Worker
% of Days
70%
1 Nurse Practitioner
% of Days
71%
2 Administrator
% of Days
69%
1 Other Dietary Services Staff
% of Days
67%
5 Nurse Aide in Training
% of Days
15%
1 Occupational Therapy Assistant
% of Days
13%
1 Medical Director
% of Days
27%
1 Qualified Activities Professional
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
93
Medicare
11
11.8% of residents
Medicaid
62
66.7% of residents
Private pay or other
20
21.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.3
40% better than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.7
35% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.6%
Percent of long-stay residents whose need for help with daily activities has increased
11.6%
28% better than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.7%
Percent of long-stay residents whose ability to move independently worsened
5.7%
74% better than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.8%
In line with Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
81% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.2%
Percent of long-stay high risk residents with pressure ulcers
8.2%
52% worse than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.2%
Percent of long-stay residents who lose too much weight
5.2%
18% better than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
9.5%
Percent of long-stay residents who have depressive symptoms
9.5%
14% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.2%
Percent of long-stay residents who received an antipsychotic medication
8.2%
50% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Tennessee averageTennessee average: 94.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.23
Number of hospitalizations per 1,000 long-stay resident days.
1.23
22% better than Tennessee averageTennessee average: 1.58
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.43
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.43
73% better than Tennessee averageTennessee average: 1.57
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.0%
22% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
25% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
23% better than Tennessee averageTennessee average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.7%
7% worse than Tennessee averageTennessee average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.8%
30% better than Tennessee averageTennessee average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
45% worse than Tennessee averageTennessee average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
58.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
58.6%
9% better than Tennessee averageTennessee average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
52.1%
Rate of successful return to home or community from a skilled nursing facility.
52.1%
In line with Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Westmoreland Health And Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
86.3%
↓ 0.3pp vs 2022
Net Income
$652.9K
↑ ~$722.0K vs 2022
Total Payroll
$4.0M
↑ ~$451.6K vs 2022
Profit Margin
5.0%
↑ 5.6pp vs 2022
Loading trend charts...
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