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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Owned by NHC Healthcare/North Grove LLC and run by administrator Andrew R. Nelson, White Oak at North Grove covers long-term care, memory care, and rehab therapies in a 132-bed private building. The facility handles specialized programs like amputee, stroke, and orthopedic recovery, keeping admissions open 24/7 with therapy available seven days a week. The client group is a mix of 49% private-pay and 47% Medicare admissions, with just 3% relying on Medicaid. Residents stay for an average of 81 days, and the property runs a high occupancy rate of 93%, bringing in a 2023 operating profit of $832.3 thousand on $19 million in revenue.
Government health logs show standard daily care times, with overall nursing hours averaging 3 hours and 59 minutes per resident, matching the South Carolina state average. However, the staffing setup is uneven; while nurse aide hours hit state baselines, registered nurse coverage dips to 28 minutes on weekdays and a low 16 minutes on weekends.
Clinical records point to excellent results for short-term stays, including a successful community discharge rate that outpaces the state average by 23% and low rates of antipsychotic drug use. On the other side, tracking files reveal some clear struggles for permanent residents, whose rates of functional decline, walking difficulties, and serious injuries from falls track higher than state averages. On the regulatory side, the property holds a low fine history with a single $10,000 penalty on record.
Prospective residents looking into local rehab options can use these public health tracking reports to balance the facility’s extensive therapy setup against its long-term numbers. Since the state paperwork confirms very strong short-term recovery outcomes and seven-day therapy access alongside thin weekend RN hours and elevated long-stay mobility decline, the records fit a stay focused on post-acute rehabilitation.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 47th out of 112 homes in South Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 29m per day | ▼ 25% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 0m per day | ■ Avg State avg: 1h 1m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 17m per day | ▲ 3% State avg: 2h 13m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 30m per day | ▲ 4% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 14% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ▼ 33% State avg: 24m per day · National avg: 28m per day |
Higher than the South Carolina average: 82.1%White Oak at North Grove is legally operated by Nhc Healthcare/north Grove Llc, and administrated by Andrew R Nelson.
Key information about the people who lead and staff this community.
South Carolina average 3.9
Last Health inspection on May 2025
South Carolina average 13.7
South Carolina average 3.44
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 15 citations resulted from standard inspections.
In line with South Carolina averageSouth Carolina average: 1
100% better than South Carolina averageSouth Carolina average: 0.3
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
31% fewer staff per resident than South Carolina average
0% compared with South Carolina average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 7 RN Staff are full-time employees. No contractors work on this role.
7
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursAssists with medical care and medications.
All 28 LPN Staff are full-time employees. No contractors work on this role.
28
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursHelps with daily care and mobility.
All 82 CNA Staff are full-time employees. No contractors work on this role.
82
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4,530 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 82 | 0 | 82 | 26,770 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 28 | 0 | 28 | 11,280 | 92 | 100% | 8.4 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 2,660 | 66 | 72% | 7.8 |
| Registered Nurse | 7 | 0 | 7 | 2,483 | 92 | 100% | 8.6 |
| Physical Therapy Aide | 0 | 6 | 6 | 1,250 | 68 | 74% | 7.3 |
| Physical Therapy Assistant | 0 | 8 | 8 | 1,158 | 67 | 73% | 6.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,091 | 83 | 90% | 7.6 |
| Speech Language Pathologist | 0 | 7 | 7 | 1,002 | 79 | 86% | 6.4 |
| Dental Services Staff | 2 | 0 | 2 | 958 | 68 | 74% | 7.7 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 838 | 67 | 73% | 6.9 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 468 | 59 | 64% | 7.9 |
| Dietitian | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 395 | 50 | 54% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 376 | 47 | 51% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 204 | 45 | 49% | 4.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 131 | 43 | 47% | 3 |
| Medical Director | 0 | 1 | 1 | 60 | 9 | 10% | 6.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 17 | 2 | 2% | 8.7 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
69% lower than South Carolina averageSouth Carolina average: $34K
59% fewer fines than South Carolina averageSouth Carolina average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than South Carolina averageSouth Carolina average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
May 15, 2025 · $10K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 15, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.6
33% worse than South Carolina averageSouth Carolina average: 8.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
41% worse than South Carolina averageSouth Carolina average: 15.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
21.5%
65% worse than South Carolina averageSouth Carolina average: 13.1%
Percent of long-stay residents whose ability to move independently worsened
24.7%
52% worse than South Carolina averageSouth Carolina average: 16.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.1%
12% worse than South Carolina averageSouth Carolina average: 17.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
53% worse than South Carolina averageSouth Carolina average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
2.1%
65% better than South Carolina averageSouth Carolina average: 6.1%
Percent of long-stay residents with a urinary tract infection
1.8%
9% worse than South Carolina averageSouth Carolina average: 1.6%
Percent of long-stay residents who lose too much weight
5.3%
15% better than South Carolina averageSouth Carolina average: 6.2%
Percent of long-stay residents who have depressive symptoms
0.6%
80% better than South Carolina averageSouth Carolina average: 2.8%
Percent of long-stay residents who received an antipsychotic medication
20.7%
42% worse than South Carolina averageSouth Carolina average: 14.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
93.2%
In line with South Carolina averageSouth Carolina average: 90.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.2%
5% better than South Carolina averageSouth Carolina average: 90.6%
Number of hospitalizations per 1,000 long-stay resident days.
1.79
12% better than South Carolina averageSouth Carolina average: 2.03
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.10
42% better than South Carolina averageSouth Carolina average: 1.91
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.0%
21% better than South Carolina averageSouth Carolina average: 79.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
42% better than South Carolina averageSouth Carolina average: 1.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.9%
22% better than South Carolina averageSouth Carolina average: 78.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.9%
5% worse than South Carolina averageSouth Carolina average: 24.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.4%
26% better than South Carolina averageSouth Carolina average: 14.1%
Percentage of SNF residents who experience falls with major injury during their stay.
0.8%
8% worse than South Carolina averageSouth Carolina average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
39.0%
27% worse than South Carolina averageSouth Carolina average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
62.0%
23% better than South Carolina averageSouth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
47% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
3% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
128Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for White Oak at North Grove based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #24 / 116Payroll — State benchmarkedThis home is ranked 24th out of 116 homes in South Carolina. Shows total annual staff payroll benchmarked to the South Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
2258.0 miles from city center
Estimated distance in miles from Spartanburg's city center to White Oak at North Grove's address, calculated via Google Maps.
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White Oak at North Grove is located in SPARTANBURG, South Carolina.
Here are the financial assistance programs available to residents in South Carolina.
The legal owner and operator of White Oak at North Grove is Nhc Healthcare/North Grove Llc.
According to SC state health department records, White Oak at North Grove's license number is NCF-1090.
According to SC state health department records, White Oak at North Grove's license expires on August 31, 2026.
White Oak at North Grove's occupancy is 93%.
The team at White Oak at North Grove can be reached at [email protected].
Andrew R. Nelson is the administrator of White Oak at North Grove.
White Oak at North Grove has 132 beds.
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