Total health inspections
3
South Carolina average 3.9
Last Health inspection on Mar 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
White Oak Manor Spartanburg
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
White Oak Manor Spartanburg
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
White Oak Manor Spartanburg accepts Medicare, Medicaid, and private pay.
Located in downtown Spartanburg, White Oak Manor Spartanburg is a skilled nursing home, offering both short-term rehabilitation and longer-term nursing care. Operated by NHC Healthcare/Spartanburg LLC, the 60-bed facility is owned by Katee Castleman and administered by Cecil O. Kent III. It accepts Medicare, Medicaid, and private pay, giving families multiple ways to access care coverage.
The home specializes in short-term rehabilitation services. It’s the best option for individuals recovering from surgery, hospitalization, or acute illness. With an average resident stay of 275 days, the community serves seniors transitioning home after recovery and those requiring ongoing skilled nursing support.
Total nurse staffing averages 4 hours and 28 minutes per resident daily. Registered nurses provide 51 minutes of care, nurse aides provide 2 hours and 25 minutes, and LPN/LVNs provide 57 minutes per day. This staffing level supports 24-hour care, with hands-on support throughout the day.
The Pearl Street location places the home in an accessible part of Spartanburg near downtown medical services. Families considering White Oak Manor may want to tour the facility to see whether its room layouts, daily routines, and rehabilitation and nursing programs are compatible with their loved one’s specific care needs.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 26th out of 112 homes in South Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 26th out of 112 homes in South Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 28m per day
Rank #26 / 112Nurse hours — State benchmarkedThis home is ranked 26th out of 112 homes in South Carolina. Shows adjusted nurse hours per resident per day benchmarked to the South Carolina average, with a ranking across 112 South Carolina facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs South Carolina avg
+9%
Standout metric
Registered Nurse (RN) is +13% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 43m per day | ▲ 13% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 4m per day | ▲ 5% State avg: 1h 1m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 28m per day | ▲ 11% State avg: 2h 13m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 47m per day | ▲ 13% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 71% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 25m per day | ▲ 6% State avg: 24m per day · National avg: 28m per day |
Capacity and availability
This home usually has limited availability
Occupancy rate
86.5%
Rank #55 / 122Occupancy rate — State benchmarkedThis home is ranked 55th out of 122 homes in South Carolina. Shows this facility's occupancy rate versus the South Carolina average, with its Statewide rank out of 122. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
275 days
60-bed community Rank #209 / 309Bed count — State benchmarkedThis home is ranked 209th out of 309 homes in South Carolina. Shows this facility's certified or reported bed count compared to other South Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Facility TypeHl- Nursing Home
StatusActive
CountySpartanburg
License NumberNCF-1110
Business TypeLimited Liability
CMS Certification Number425024
White Oak Manor Spartanburg is legally operated by Nhc Healthcare/spartanburg Llc, and administrated by Cecil, O Kent, III.
Owner NameNhc Healthcare/Spartanburg LLC
Institutional Nursing Home
60 units
Total beds
60 units
Staffing
Key information about the people who lead and staff this community.
Administrator Email[email protected]
Rehabilitation Services
Short-Term Rehab
24-Hour Staffing
Short Term Rehabilitation
Operating HoursAdmissions 24/7
Health Inspection History
Inspections
Total health citations
6
Rank #17 / 113Health citations — State benchmarkedThis home is ranked 17th out of 113 homes in South Carolina. Shows this facility's total health deficiency citations benchmarked to the South Carolina State average, with a ranking across all 113 SC facilities. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
South Carolina average 13.7
Citations per inspection
2
Rank #13 / 113Citations per inspection — State benchmarkedThis home is ranked 13th out of 113 homes in South Carolina. Shows average deficiency citations per CMS inspection for this facility versus the South Carolina mean across 113 facilities with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
South Carolina average 3.44
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
Breakdown of citation severity (last 5 years)
Critical health citations
0
100% better than South Carolina averageSouth Carolina average: 1
Serious health citations
0
100% better than South Carolina averageSouth Carolina average: 0.3
Citations history (last 5 years)
Infection Control moderate citation
Mar 14, 2025
Corrected
Resident Rights moderate citation
Mar 14, 2025
Corrected
Abuse/Neglect moderate citation
Jun 07, 2023
Corrected
Pharmacy moderate citation
Jun 07, 2023
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
90
Employees
81
Contractors
9
Staff to resident ratio
1.50 : 1
18% fewer staff per resident than South Carolina average
Avg staff/day
35
Average shift
7.9 hours
0% compared with South Carolina average
Total staff hours (quarter)
25,494
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 7 RN Staff are full-time employees. No contractors work on this role.
7
All 7 RN Staff are full-time employees. No contractors work on this role.
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
All 17 LPN Staff are full-time employees. No contractors work on this role.
17
All 17 LPN Staff are full-time employees. No contractors work on this role.
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 48 CNA Staff are full-time employees. No contractors work on this role.
48
All 48 CNA Staff are full-time employees. No contractors work on this role.
48
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4.5%
1,155 contractor hours this quarter
Respiratory Therapy Technician: 3
Physical Therapy Aide: 1
Qualified Social Worker: 1
Speech Language Pathologist: 1
Physical Therapy Assistant: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 48 | 0 | 48 | 13,067 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 17 | 0 | 17 | 5,651 | 92 | 100% | 8.5 |
| Registered Nurse | 7 | 0 | 7 | 2,118 | 92 | 100% | 8.3 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,248 | 63 | 68% | 7.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 490 | 66 | 72% | 7.4 |
| Administrator | 1 | 0 | 1 | 484 | 61 | 66% | 7.9 |
| Dietitian | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 437 | 57 | 62% | 7.7 |
| Speech Language Pathologist | 0 | 1 | 1 | 419 | 57 | 62% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 408 | 53 | 58% | 7.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 372 | 47 | 51% | 7.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 129 | 20 | 22% | 6.1 |
| Physical Therapy Assistant | 0 | 1 | 1 | 83 | 27 | 29% | 3.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 61 | 31 | 34% | 2 |
| Medical Director | 0 | 1 | 1 | 36 | 6 | 7% | 6 |
| Qualified Social Worker | 0 | 1 | 1 | 35 | 25 | 27% | 1.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 17 | 3 | 3% | 5.6 |
48 Certified Nursing Assistant
% of Days
100%
17 Licensed Practical Nurse
% of Days
100%
7 Registered Nurse
% of Days
100%
3 Clinical Nurse Specialist
% of Days
68%
1 Other Dietary Services Staff
% of Days
72%
1 Administrator
% of Days
66%
1 Dietitian
% of Days
60%
1 Physical Therapy Aide
% of Days
62%
1 Speech Language Pathologist
% of Days
62%
1 Nurse Practitioner
% of Days
58%
1 Mental Health Service Worker
% of Days
51%
3 Respiratory Therapy Technician
% of Days
22%
1 Physical Therapy Assistant
% of Days
29%
1 Occupational Therapy Aide
% of Days
34%
1 Medical Director
% of Days
7%
1 Qualified Social Worker
% of Days
27%
1 Occupational Therapy Assistant
% of Days
3%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.7
34% worse than South Carolina averageSouth Carolina average: 8.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.8
80% worse than South Carolina averageSouth Carolina average: 15.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.4%
Percent of long-stay residents whose need for help with daily activities has increased
22.4%
72% worse than South Carolina averageSouth Carolina average: 13.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
32.2%
Percent of long-stay residents whose ability to move independently worsened
32.2%
99% worse than South Carolina averageSouth Carolina average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.8%
69% worse than South Carolina averageSouth Carolina average: 17.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.4%
Percent of long-stay residents experiencing one or more falls with major injury
0.4%
85% better than South Carolina averageSouth Carolina average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.9%
Percent of long-stay high risk residents with pressure ulcers
1.9%
69% better than South Carolina averageSouth Carolina average: 6.1%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.7%
Percent of long-stay residents with a urinary tract infection
2.7%
63% worse than South Carolina averageSouth Carolina average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.6%
Percent of long-stay residents who lose too much weight
1.6%
73% better than South Carolina averageSouth Carolina average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than South Carolina averageSouth Carolina average: 2.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.7%
Percent of long-stay residents who received an antipsychotic medication
19.7%
36% worse than South Carolina averageSouth Carolina average: 14.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
93.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
93.4%
In line with South Carolina averageSouth Carolina average: 90.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
9% better than South Carolina averageSouth Carolina average: 90.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.82
Number of hospitalizations per 1,000 long-stay resident days.
1.82
10% better than South Carolina averageSouth Carolina average: 2.03
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.77
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.77
7% better than South Carolina averageSouth Carolina average: 1.91
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.2%
7% worse than South Carolina averageSouth Carolina average: 79.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
25% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
47% of new residents, often for short stays.
Typical stay
6 - 7 months
Medicaid
28% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
60
Medicaid
38
63.3% of residents
Private pay or other
22
36.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for White Oak Manor Spartanburg based on CMS SNF Cost Reports.
Occupancy Rate
86.5%
↑ 1.5pp vs 2022
Net Income
-$771.7K
↑ ~$304.0K vs 2022
Total Payroll
$4.5M
↓ ~$129.0K vs 2022
Profit Margin
-12.7%
↑ 7.3pp vs 2022
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$6.1M
Operating deficit
-$771.7K
Voluntary non-profit community
Operated by a church.
Home revenue
$6.1M Rank #106 / 116Revenue — State benchmarkedThis home is ranked 106th out of 116 homes in South Carolina. Shows this facility's annual revenue compared to the South Carolina average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$771.7K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #96 / 116Payroll — State benchmarkedThis home is ranked 96th out of 116 homes in South Carolina. Shows total annual staff payroll benchmarked to the South Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #96 / 116Payroll — State benchmarkedThis home is ranked 96th out of 116 homes in South Carolina. Shows total annual staff payroll benchmarked to the South Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$6.9M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near White Oak Manor Spartanburg
3904.1 miles from city center
Estimated distance in miles from Spartanburg's city center to White Oak Manor Spartanburg's address, calculated via Google Maps.
Calculate Travel Distance to White Oak Manor Spartanburg
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Financial Assistance for
Nursing Home in South Carolina
White Oak Manor Spartanburg is located in SPARTANBURG, South Carolina.
Here are the financial assistance programs available to residents in South Carolina.
Frequently Asked Questions about White Oak Manor Spartanburg
Who is the owner of White Oak Manor Spartanburg?
The legal owner and operator of White Oak Manor Spartanburg is Nhc Healthcare/Spartanburg Llc.
What is the license number of White Oak Manor Spartanburg?
According to SC state health department records, White Oak Manor Spartanburg's license number is NCF-1110.
Who is the administrator of White Oak Manor Spartanburg?
O Kent, Iii. Cecil is the administrator of White Oak Manor Spartanburg.
How many beds does White Oak Manor Spartanburg have?
White Oak Manor Spartanburg has 60 beds.
Are there photos of White Oak Manor Spartanburg?
Yes — there are 8 photos of White Oak Manor Spartanburg in the photo gallery on this page.
What is the address of White Oak Manor Spartanburg?
White Oak Manor Spartanburg is located at 295 E PEARL ST.
What is the phone number of White Oak Manor Spartanburg?
(864) 585-0241 will put you in contact with the team at White Oak Manor Spartanburg.
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