Windcrest Health and Rehabilitation

Windcrest Health and Rehabilitation is a Nursing Home in Arkansas

Windcrest Health and Rehabilitation is a Nursing Home in Arkansas

Windcrest Health and Rehabilitation

2455 Lowell Rd, Springdale, AR 72764 View Map

Windcrest Health and Rehabilitation is a Nursing Home in Arkansas

Windcrest Health and Rehabilitation is a Nursing Home in Arkansas

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Overview of Windcrest Health and Rehabilitation

Under the same management as Westwood, Windcrest Health and Rehabilitation is a skilled nursing community focused on providing the best care for seniors. With an emphasis on memory care, long-term and short-term lifestyle promotes an environment where residents continuously still grow as individuals in a nurturing environment that ensures maximizing each and everyone’s quality of life. Westwood is dedicated to providing a unique, customized solution to better senior care that matters.
Westwood boasts its cutting-edge technology for long-term care and short-term rehabilitation; they find the balance between therapy services and comfortable living. They ensure that a team of dedicated professionals gives residents full attention and comprehensive services.

(830) 393-2827
Home Information WINDCREST HEALTH AND REHAB INC
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Residents tend to stay here longer than similar facilities across the state.

  • Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights trail most peers, signaling limited market-rate volume.

Occupancy
Beds
70
Occupancy
82.9%
Total Bed Days Available
25550
Avg. Length of Stay
292 days
Avg. Residents per Day
54
Finance
Home Revenue
$7,237,087.00
Payroll Costs
$2,480,047.00
Profit
$300,158.00
Total Home Costs
$5,618,620.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
34.3%
House Specifics:
CCN
45367
Owner Name
BURNER, KIMBERLY
Rural vs. Urban
Urban
County
Washington
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
66
Total Discharges
70
% Medicaid Admissions
26%
% Medicare Admissions
39%
% Private Pay Admissions
35%
% Medicaid Discharges
31%
% Medicare Discharges
36%
% Private Pay Discharges
33%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
5.05 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
15174
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
2627
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
2646
Bed community size
70-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 29 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid /Medicare)

Additional licensing details

Business type: Corporation
CMS Certification Number: 45367
Certification type: XIX/XVIII
County: Washington

Ownership & operating entity

Windcrest Health and Rehabilitation is legally operated by Windcrest Health and Rehab, Inc., and administrated by Miranda Hendrickson.

Administrator: Miranda Hendrickson
Nonprofit ownership: No

Type Of Units

Medicaid and Medicare
70 units
Total beds
70 units

Contact Information

Fax: 479-751-1111

Types of Care at Windcrest Health and Rehabilitation

Memory Care Nursing Home Respite Care
Contact Windcrest Health and Rehabilitation

Places of interest near Windcrest Health and Rehabilitation

Address 2.5 miles from city center

Address 2455 Lowell Rd, Springdale, AR 72764

Calculate Travel Distance to Windcrest Health and Rehabilitation

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Address

Comparison Chart

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Compare Nursing Homes around Springdale
Springdale Health and Rehab
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Springdale
140
No
-
43
GALLAGHER, BEVERLY
69.7%
$8,589,631.00
$4,539,930.00
52.9%
113.70
2/5
4.4081
2/5
2/5
4/5
-
​​Shiloh Health and Rehab
IL

For self-sufficient seniors seeking community and minimal assistance.

SNF

24/7 care needed

Springdale
140
No
-
23
LEDFORD, DENNY
115.8%
$8,398,999.00
$3,336,506.00
39.7%
105.00
5/5
4.2287
4/5
3/5
5/5
-
Edgewood Health and Rehabilitation
SNF

24/7 care needed

Springdale
102
No
-
37
JONES, TRACIE
79.1%
$11,518,933.00
$3,392,588.00
29.5%
83.90
5/5
4.5556
4/5
3/5
5/5
-
Windcrest Health and Rehabilitation
MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

RC

Respite Care

Springdale
70
No
A+
29
BURNER, KIMBERLY
82.9%
$7,237,087.00
$2,480,047.00
34.3%
53.60
4/5
5.0548
3/5
3/5
5/5
-
westwood-health-and-rehabilitation
MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Springdale
85
No
A+
78
NAEEM, BILAL
67.9%
$7,291,582.00
$2,765,166.00
37.9%
54.00
2/5
5.1005
1/5
4/5
5/5
1

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

75
Total Staff
57
Employees
18
Contractors
21,452
Total Hours (Quarter)
30
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse19.1 No
Licensed Practical Nurse88.8 No
Certified Nursing Assistant348.4 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
49 staff
8.4hs shift avg
Physicians & Practitioners
5 staff
6.5hs shift avg
Therapy Services
15 staff
2.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
1.5hs shift avg
Dietary Services
1 staff
7.4hs shift avg
Other Services
1 staff
7.9hs shift avg
Contractor Analysis
2%
of total hours from contractors
424 contractor hours this quarter
Qualified Social Worker: 3 Respiratory Therapy Technician: 3 Physical Therapy Aide: 4 Speech Language Pathologist: 2 Physical Therapy Assistant: 6
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3403412,24091100%8.4
Licensed Practical Nurse8083,94791100%8.8
RN Director of Nursing3031,7618593%8.3
Administrator1015206571%8
Nurse Practitioner1015206571%8
Nurse Aide in Training3035205965%6.9
Dental Services Staff1015086470%7.9
Other Dietary Services Staff1014666369%7.4
Clinical Nurse Specialist4043375763%5.1
Registered Nurse1012092325%9.1
Speech Language Pathologist0221965763%3.4
Qualified Social Worker033905864%1.5
Physical Therapy Aide044825662%1.5
Respiratory Therapy Technician033422224%1.9
Physical Therapy Assistant066161314%1.2

Health Inspection History

Source: CMS Health Citations (Jul 2022 – Oct 2024)

4
Inspections
29
Total Citations
0
Critical (J-L)
0
Serious (G-I)
7.25
Citations/Inspection
Oct 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
29
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
5
17% of total
Resident Rights
4
14% of total
Pharmacy Services
3
10% of total
Administration
1
3% of total
Environmental
1
3% of total
Citation Sources
Standard Inspections 28
Complaint Investigations 1
State Comparison (AR)
Avg Citations (State)
21.8
This Facility: 29
Avg Critical (State)
0.4
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 31, 2024 E NutritionF0804 Corrected
Oct 31, 2024 E NutritionF0812 Corrected
Oct 31, 2024 E PharmacyF0755 Corrected
Oct 31, 2024 D Quality of CareF0677 Corrected
Oct 31, 2024 D Care PlanningF0641 Corrected
Oct 31, 2024 D Care PlanningF0656 Corrected
Oct 31, 2024 D Care PlanningF0657 Corrected
Oct 31, 2024 D Resident RightsF0550 Corrected
Oct 31, 2024 E Resident RightsF0584 Corrected
Nov 03, 2023 E EnvironmentalF0921 Corrected
Nov 03, 2023 E Quality of CareF0689 Corrected
Mar 30, 2023 D Resident RightsF0554 Corrected
Jul 29, 2022 F AdministrationF0865 Corrected
Jul 29, 2022 D NutritionF0804 Corrected
Jul 29, 2022 E NutritionF0805 Corrected
Jul 29, 2022 E NutritionF0808 Corrected
Jul 29, 2022 F NutritionF0812 Corrected
Jul 29, 2022 E PharmacyF0756 Corrected
Jul 29, 2022 E PharmacyF0761 Corrected
Jul 29, 2022 D Quality of CareF0677 Corrected
Jul 29, 2022 E Quality of CareF0689 Corrected
Jul 29, 2022 D Quality of CareF0791 Corrected
Jul 29, 2022 E Care PlanningF0636 Corrected
Jul 29, 2022 D Care PlanningF0638 Corrected
Jul 29, 2022 E Care PlanningF0641 Corrected
Jul 29, 2022 D Care PlanningF0656 Corrected
Jul 29, 2022 E Care PlanningF0657 Corrected
Jul 29, 2022 E Care PlanningF0660 Corrected
Jul 29, 2022 E Resident RightsF0623 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Arkansas Seniors

Program
State Program Name
Eligibility
Benefits
ARChoices
Arkansas Medicaid ARChoices
  • General: Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AR Specifics: Rural focus; possible waitlists.
  • Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Choices in Living Resource Center
Arkansas Choices in Living
  • General: Age 60+, Arkansas resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • AR Specifics: Limited direct funding; mostly referral-based.
  • Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Living Choices Assisted Living Waiver
Arkansas Medicaid Living Choices Assisted Living Waiver
  • General: Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple); spousal rules apply.
  • AR Specifics: Limited provider network; excludes Level I facilities (no nursing services).
  • Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Program of All-Inclusive Care for the Elderly (PACE)
Arkansas Medicaid PACE
  • General: Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AR Specifics: Limited geographic availability.
  • Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas State Plan Personal Care
Arkansas Medicaid Personal Care Program
  • General: Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
  • Income Limits (2025): ~$1,004/month (individual).
  • Asset Limits: $9,660 (individual), $14,470 (couple).
  • AR Specifics: No nursing home-level care requirement.
  • Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Senior Community Service Employment Program (SCSEP)
Arkansas SCSEP (federally funded, state-administered)
  • General: Age 55+, unemployed, low-income, Arkansas resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • AR Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Arkansas Seniors

Arkansas Medicaid ARChoices

ARChoices

Requirements:
  • General:
    Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AR Specifics:
    Rural focus; possible waitlists.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Arkansas Choices in Living

Choices in Living Resource Center

Requirements:
  • General:
    Age 60+, Arkansas resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • AR Specifics:
    Limited direct funding; mostly referral-based.
Benefits without Contact:
  • Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Arkansas Medicaid Living Choices Assisted Living Waiver

Living Choices Assisted Living Waiver

Requirements:
  • General:
    Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple); spousal rules apply.
  • AR Specifics:
    Limited provider network; excludes Level I facilities (no nursing services).
Benefits without Contact:
  • Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Arkansas Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AR Specifics:
    Limited geographic availability.
Benefits without Contact:
  • Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas Medicaid Personal Care Program

Arkansas State Plan Personal Care

Requirements:
  • General:
    Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
  • Income Limits (2025):
    ~$1,004/month (individual).
  • Asset Limits:
    $9,660 (individual), $14,470 (couple).
  • AR Specifics:
    No nursing home-level care requirement.
Benefits without Contact:
  • Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Arkansas SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Arkansas resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • AR Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

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