Windsor Care Center of Sacramento

Nursing Home in Sacramento

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Windsor Care Center of Sacramento

Nursing Home in Sacramento

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Windsor Care Center of Sacramento accepts Medicare, Medicaid, and private pay.

Overview of Windsor Care Center of Sacramento

Located in Sacramento, California, Windsor Care Center of Sacramento is a distinguished provider of secured Alzheimer’s and dementia care, and has been recognized as a Best Memory Care Community by MemoryCare.com. Proudly standing as one of the two exclusive facilities in the area with a focus on specialized Alzheimer’s and dementia care, the center offers personalized nursing services tailored to the unique needs of those suffering from memory loss conditions. Their team of physicians and professionals closely monitor each resident, ensuring a high level of medical and nursing care, as well as assistance with daily activities such as feeding, bathing, dressing, and mobility support. Moreover, their experienced nurses specialize in diabetes management, providing comprehensive help with blood glucose monitoring, insulin administration, exercise planning, education, and more.
At Windsor Care Center, the rehabilitation team is adept at working with individuals experiencing progressive memory loss, aiming to achieve health goals efficiently. By collaborating with physical, occupational, and speech therapists, the center fosters independence and utilizes state-of-the-art equipment for optimal outcomes. Committed to compassionate, patient-centered care, Windsor Care Center of Sacramento strives to help residents regain their lives safely, making it a premier destination for secured Alzheimer’s and dementia care.

(916) 922-8855

Managed by Suzanne Peck

Administrator

Suzanne Peck serves as the Administrator at Windsor Care Center of Sacramento, providing dedicated leadership to the community. She oversees daily operations to ensure a warm, supportive environment for residents and staff alike.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5 ▲ 0.4 California average: 3.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5 ▼ 1.2 California average: 3.2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5 ▲ 1.6 California average: 3.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5 ▲ 0.7 California average: 4.3/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to California state averages

Total nursing care / resident Info This home is ranked 2nd out of 271 homes in California.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
6h 44m per day
Rank #2 / 271Nurse hours — state benchmarkedThis home is ranked 2nd out of 271 homes in California.Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 271 California SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility California avg (4h 23m per day)
vs California avg
+54%

0 of 1 metrics below state avg

Standout metric Total Nursing (Weekend) is +12% above state avg
Staff typeHours / dayvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 35m per day ▲ 12% State avg: 4h 5m per day · National avg: 3h 26m per day

Capacity and availability

This home is often near full

Occupancy higher than 95% suggests steady demand, but availability may be limited.

Higher occupancy than the California average: 84.7%
Occupancy rate 97.7% Rank #13 / 277Occupancy rate — state benchmarkedThis home is ranked 13th out of 277 homes in California.Shows this facility's occupancy rate versus the California average, with its statewide rank out of 277. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 111 days
Occupancy rate
97.7% Rank #13 / 277Occupancy rate — state benchmarkedThis home is ranked 13th out of 277 homes in California.Shows this facility's occupancy rate versus the California average, with its statewide rank out of 277. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
111 days

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

13% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

45% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

42% of new residents, often for long-term daily care.

Typical stay 12 months

Finances and operations

Privately-owned community
Home revenue
$14.9M
Operating loss
-$1.2M
Privately-owned community
Home revenue
$14.9M Rank #146 / 275Revenue — state benchmarkedThis home is ranked 146th out of 275 homes in California.Shows this facility's annual revenue compared to the California SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating loss
-$1.2M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #142 / 275Payroll — state benchmarkedThis home is ranked 142nd out of 275 homes in California.Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$6.6M
44.5% of revenue Rank #110 / 275Payroll % — state benchmarkedThis home is ranked 110th out of 275 homes in California.Shows payroll as a percentage of revenue versus the California average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.5M
Total costs $16.1M
Walk Score
Walk Score: 60 / 100 Rank #140 / 229Walk Score — state benchmarkedThis home is ranked 140th out of 229 homes in California.Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Status2003-05-14t00:00:00z
CMS Certification Number555717

Amenities & Lifestyle

Specific ProgramsServices, Program Goals, Careers, Open Positions, Contact Us
Operating HoursVisitors are welcome every day of the week.

Contact Windsor Care Center of Sacramento

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.

Since 2021 vs. California state average
Overall vs. California average 0 Worse No metrics in this bucket. 3 Better Metrics better than California average:
• Total visits (100% below)
• Complaint visits (100% below)
• Other visits (100% below)
Latest Inspection December 20, 2024 Complaint Investigation

Inspections & Visits Info Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.

MetricThis FacilityCalifornia Averagevs. California Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 016 This facility has 100% fewer total visits than a typical California facility (0 vs. California avg 16).↓ 100% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns. 013 This facility has 100% fewer complaint visits than a typical California facility (0 vs. California avg 13).↓ 100% better
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 07 This facility has 100% fewer other visits than a typical California facility (0 vs. California avg 7).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

This facility’s inspection record is problematic, showing repeated failures to protect residents from physical and sexual abuse by both staff and other residents, with multiple substantiated complaint investigations in 2024. The December 20, 2024 routine survey cited 14 deficiencies including medication errors, infection control lapses, insufficient staffing, and failure to promote resident dignity. Recent complaint investigations documented abuse incidents on October 3, August 22, July 23, and May 8, 2024, confirming ongoing risks to resident safety and inadequate behavioral monitoring.

Read the full state inspection reports, including specific deficiencies and facility responses.

Show Inspection Reports

Health Inspection History

Inspections
Total health inspections 20

California average 12.5


Last Health inspection on Dec 2024

Total health citations
60 Rank #213 / 275Health citations — state benchmarkedThis home is ranked 213th out of 275 homes in California.Shows this facility's total health deficiency citations benchmarked to the California state average, with a ranking across all 275 CA SNFs. Lower citation counts earn a better rank.

California average 50.2

Citations per inspection
3 Rank #41 / 275Citations per inspection — state benchmarkedThis home is ranked 41st out of 275 homes in California.Shows average deficiency citations per CMS inspection for this facility versus the California mean across 275 SNFs with citation data. Lower is better.

California average 4.65


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

41 of 60 citations resulted from standard inspections; and 19 of 60 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info
0
100% better than California average

California average: 0.4


Serious Health citations More info 1
In line with California average

California average: 1

0 critical citations More info California average: 0.4

1 serious citation More info California average: 1

59 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 20, 2024
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Dec 20, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Dec 20, 2024
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Dec 20, 2024
Corrected

Financial Assistance for
Nursing Home in California

Windsor Care Center of Sacramento is located in Sacramento, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority
General California resident, low-income, utility/heating need.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
CA

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

Benefits
Utility payments (avg. $500-$1,000/year) Weatherization (e.g., insulation, avg. $1,000-$3,000 savings)

Places of interest near Windsor Care Center of Sacramento

Address 5.1 miles from city center Info Estimated distance in miles from Sacramento's city center to Windsor Care Center of Sacramento's address, calculated via Google Maps. — 3.9 miles to nearest hospital (McClellan Outpatient Clinic - VA Northern California Health Care System)

Calculate Travel Distance to Windsor Care Center of Sacramento

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 80
Employees 78
Contractors 2
Staff to resident ratio 0.74:1
740641% better than California average

California average ratio: 0.00:1

Avg staff/day 39
Average shift 7.5 hours
0% compared with California average

California average: 7.7 hours

Total staff hours (quarter) 9,117
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 42
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0.2%

19 contractor hours this quarter

Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant420424,34131100%7.5
Licensed Practical Nurse140141,46131100%7.9
Registered Nurse8081,21031100%7.6
Other Dietary Services Staff50573331100%7.8
RN Director of Nursing3034932374%7.9
Dental Services Staff2023692374%8
Nurse Practitioner1011842374%8
Administrator1011762271%8
Clinical Nurse Specialist101851445%6
Occupational Therapy Aide10146723%6.6
Medical Director01113516%2.5
Occupational Therapy Assistant011626%3
42 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
8 Registered Nurse
% of Days 100%
5 Other Dietary Services Staff
% of Days 100%
3 RN Director of Nursing
% of Days 74%
2 Dental Services Staff
% of Days 74%
1 Nurse Practitioner
% of Days 74%
1 Administrator
% of Days 71%
1 Clinical Nurse Specialist
% of Days 45%
1 Occupational Therapy Aide
% of Days 23%
1 Medical Director
% of Days 16%
1 Occupational Therapy Assistant
% of Days 6%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 108
Medicare
1
0.9% of residents
Medicaid
106
98.1% of residents
Private pay or other
1
0.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.4
34% better than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 3.3
71% better than California average

California average: 11.3

Long-stay resident measures
Significantly above average California avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 3.4%
69% better than California average

California average: 11.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.4%
55% better than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 1.0%
91% better than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.0%
259% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.7%
65% better than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.6%
25% worse than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.6%
32% worse than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.8%
77% worse than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.6%
In line with California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 86.1%
12% worse than California average

California average: 98.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.80
64% better than California average

California average: 2.25

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.76
52% better than California average

California average: 1.59

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.6%
In line with California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 6.7%
360% worse than California average

California average: 1.5%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Nursing Homes around Sacramento The information below is reported by the California Department of Social Services and Department of Public Health.

5 facilities compared · CMS & CA Dept. of Health data · Updated Apr 2026

Filter by care type
Advanced Health Care of Sacramento
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Sacramento (North Sacramento)40 96.1% +13%4.52 +112%+7%1262.4139 55 Javaheri, Ashkan$16.2M$5.1M31.6%555913
Windsor Care Center of Sacramento
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Sacramento (North Sacramento)128 87.4% +3%6.73 +17%+59%1603.0146 60 -$14.9M$6.6M44.5%555717
Asbury Park Nursing and Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Sacramento139 93.4% +10%4.29 -2%+2%0502.91131 77 Hawkins, Doug$22.4M$10.5M46.7%555673
City Creek Assisted Living -
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Sacramento (Valley Hi / North Laguna)121--------000.00-------
Courtyard Terrace -
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Sacramento40--------000.00-------

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