Windsor Gardens Convalescent Hospital of Los Angeles

Windsor Gardens Convalescent Hospital of Los Angeles is an Assisted Living Home in California

Windsor Gardens Convalescent Hospital… is an Assisted Living Home in California

Windsor Gardens Convalescent Hospital of Los Angeles

915 Crenshaw Blvd, Los Angeles, CA 90019 View Map

Windsor Gardens Convalescent Hospital of Los Angeles is an Assisted Living Home in California

Windsor Gardens Convalescent Hospital… is an Assisted Living Home in California

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Overview of Windsor Gardens Convalescent Hospital of Los Angeles

Windsor Gardens Convalescent Hospital of Los Angeles, located on Crenshaw Boulevard, has been providing exceptional care since 1982. This esteemed establishment was honored with the 2016 Silver Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living, proving their commitment to excellence. Their comprehensive range of services includes skilled nursing programs, post-acute services, nursing advantage, and state-of-the-art rehabilitation. What sets them apart is their ability to provide personalized care with the warmth and compassion of a family environment.

This facility works closely with esteemed doctors and hospitals to create innovative strategies to address the evolving needs of their residents. Over the years, they have helped numerous patients achieve their best possible state of recovery. With their newly renovated facilities, Windsor Gardens Convalescent Hospital continues to be at the forefront of the industry, providing unparalleled care to those in need.

+1 323-937-5466

Rating

1 / 5

Overall rating based on health inspections, staffing and quality measures.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 98

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 81.8%
Residents per day (avg) 87
Occupancy rate
81.8%
Residents per day (avg)
87

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

50% of new residents, usually for short-term rehab.

Typical stay 3 - 4 months

Private pay

40% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Voluntary non-profit home
Other
Home revenue
$15.9M
Surplus of revenue
$569.7K
Voluntary non-profit home Other
Home revenue
$15,908,837.00
Surplus of revenue
$569,652.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.0M
37.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.7M
Total costs $13.7M
Walk Score
Walk Score: 78 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 56194

What does this home offer?

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Accept Medicaid: Yes

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Total Residents: 98

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Building Type: Single-story

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Accept Medicaid

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Total Residents

Types of Care at Windsor Gardens Convalescent Hospital of Los Angeles

Nursing Home
Contact Windsor Gardens Convalescent Hospital of Los Angeles

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
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Windsor Gardens Convalescent Hospital of Los Angeles
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

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98
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Places of interest near Windsor Gardens Convalescent Hospital of Los Angeles

Address 5.8 miles from city center

Address 915 Crenshaw Blvd, Los Angeles, CA 90019

Calculate Travel Distance to Windsor Gardens Convalescent Hospital of Los Angeles

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

110
Total Staff
95
Employees
15
Contractors
37,099
Total Hours (Quarter)
55
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse87.6 No
Licensed Practical Nurse218.1 No
Certified Nursing Assistant537.2 No
Staff by Category
Administration
2 staff
6.9hs shift avg
Nursing Staff
87 staff
7.5hs shift avg
Physicians & Practitioners
0 staff
0hs shift avg
Therapy Services
13 staff
6.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.3hs shift avg
Dietary Services
4 staff
7.1hs shift avg
Other Services
2 staff
8hs shift avg
Contractor Analysis
9.8%
of total hours from contractors
3,633 contractor hours this quarter
Occupational Therapy Assistant: 1 Speech Language Pathologist: 3 Qualified Social Worker: 2 Physical Therapy Aide: 3 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 3 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5305319,91491100%7.2
Licensed Practical Nurse210216,65191100%8.1
RN Director of Nursing5052,1548695%8.2
Registered Nurse8081,85391100%7.6
Other Dietary Services Staff4041,20391100%7.1
Speech Language Pathologist0331,0677077%6
Physical Therapy Aide0331,0607077%7.3
Physical Therapy Assistant0226526774%6.9
Qualified Social Worker0225256369%7.3
Administrator1015126571%7.9
Mental Health Service Worker1014966268%8
Dental Services Staff1014675965%7.9
Respiratory Therapy Technician0332486066%3.9
Occupational Therapy Aide1012162730%8
Occupational Therapy Assistant011511112%4.6
Medical Director011301415%2.1

Health Inspection History

Source: CMS Health Citations (May 2021 – Aug 2025)

28
Inspections
100
Total Citations
0
Critical (J-L)
4
Serious (G-I)
3.57
Citations/Inspection
Aug 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
96
Serious (G-I)
4
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
26
26% of total
Resident Rights
20
20% of total
Pharmacy Services
13
13% of total
Infection Control
4
4% of total
Abuse, Neglect & Exploitation
4
4% of total
Administration
2
2% of total
Citation Sources
Standard Inspections 53
Complaint Investigations 55
State Comparison (CA)
Avg Citations (State)
50.2
This Facility: 100
Avg Critical (State)
0.4
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 14, 2025 D Care PlanningF0658 Corrected
Aug 14, 2025 E Resident RightsF0558 Corrected
Jul 29, 2025 D Quality of CareF0689 Corrected
Mar 02, 2025 D Infection ControlF0880 Corrected
Mar 02, 2025 E NutritionF0803 Corrected
Mar 02, 2025 E NutritionF0805 Corrected
Mar 02, 2025 E NutritionF0812 Corrected
Mar 02, 2025 D PharmacyF0757 Corrected
Mar 02, 2025 D PharmacyF0758 Corrected
Mar 02, 2025 D PharmacyF0759 Corrected
Mar 02, 2025 D PharmacyF0760 Corrected
Mar 02, 2025 D Quality of CareF0677 Corrected
Mar 02, 2025 D Quality of CareF0685 Corrected
Mar 02, 2025 D Quality of CareF0686 Corrected
Mar 02, 2025 D Quality of CareF0690 Corrected
Mar 02, 2025 D Quality of CareF0693 Corrected
Mar 02, 2025 D Care PlanningF0636 Corrected
Mar 02, 2025 D Care PlanningF0641 Corrected
Mar 02, 2025 D Care PlanningF0657 Corrected
Mar 02, 2025 D Resident RightsF0552 Corrected
Mar 02, 2025 D Resident RightsF0558 Corrected
Feb 12, 2025 D Resident RightsF0573 Corrected
Jan 24, 2025 D PharmacyF0760 Corrected
Nov 05, 2024 D Resident RightsF0578 Corrected
Oct 30, 2024 D Resident RightsF0626 Corrected
Aug 15, 2024 D Quality of CareF0695 Corrected
Aug 01, 2024 D Infection ControlF0880 Corrected
Jul 18, 2024 F Nursing ServicesF0727 Corrected
Jul 18, 2024 D PharmacyF0755 Corrected
Jul 18, 2024 D Quality of CareF0684 Corrected
Jul 18, 2024 D Quality of CareF0690 Corrected
Jul 18, 2024 D Care PlanningF0656 Corrected
Jul 02, 2024 D Abuse/NeglectF0609 Corrected
Jul 02, 2024 D Quality of CareF0744 Corrected
Jun 07, 2024 D AdministrationF0835 Corrected
Jun 07, 2024 D Care PlanningF0658 Corrected
Apr 22, 2024 D PharmacyF0755 Corrected
Apr 22, 2024 D Care PlanningF0656 Corrected
Apr 22, 2024 E Resident RightsF0580 Corrected
Apr 22, 2024 D Resident RightsF0585 Corrected
Mar 08, 2024 E PharmacyF0755 Corrected
Mar 08, 2024 E PharmacyF0758 Corrected
Mar 08, 2024 D Resident RightsF0558 Corrected
Mar 06, 2024 D PharmacyF0760 Corrected
Mar 06, 2024 G Quality of CareF0689 Corrected
Feb 23, 2024 D Abuse/NeglectF0609 Corrected
Feb 08, 2024 E Nursing ServicesF0732 Corrected
Feb 08, 2024 D PharmacyF0761 Corrected
Feb 08, 2024 D Quality of CareF0676 Corrected
Feb 08, 2024 D Quality of CareF0686 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Individual
Part of: New Gen Healthcare Services
Resident Census by Payment Source
89 Total Residents
Medicare 12 (13.5%)
Medicaid 54 (60.7%)
Private Pay/Other 23 (25.8%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
4.7 Score
29% better than avg State avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
4.4 Score
61% better than avg State avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
3.6%
Lost Too Much Weight
7.0%
Urinary Tract Infection
0.0%
Depressive Symptoms
7.2%
Falls with Major Injury
0.6%
Pneumococcal Vaccine
79.3%
Antipsychotic Use
8.2%
Walking Ability Worsened
4.3%
Influenza Vaccine
82.8%
High Risk Residents with Pressure Ulcers
8.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
5.2%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
38.3% 59% worse than avg State: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.7% 53% better than avg State: 1.5%
Influenza Vaccine
47.8% 49% worse than avg State: 93.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $38K State avg: $55K 31% better than avg
Number of Fines 1 State avg: 2.4
Payment Denials 1 18 total days
Compared to State Average Facility: $38K | State Avg: $55K
Penalty History

Showing all 2 penalties (Nov 2023 - Jan 2024)

Jan 23, 2024 Civil Money Penalty
$38K
Nov 4, 2023 Payment Denial
18 days
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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