Total health inspections
28
California average 12.5
Last Health inspection on Aug 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Windsor Gardens Convalescent Hospital of Los Angeles
Assisted Living Home
Windsor Gardens Convalescent Hospital of Los Angeles
Assisted Living Home
Windsor Gardens Convalescent Hospital of Los Angeles, located on Crenshaw Boulevard, has been providing exceptional care since 1982. This esteemed establishment was honored with the 2016 Silver Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living, proving their commitment to excellence. Their comprehensive range of services includes skilled nursing programs, post-acute services, nursing advantage, and state-of-the-art rehabilitation. What sets them apart is their ability to provide personalized care with the warmth and compassion of a family environment.
This facility works closely with esteemed doctors and hospitals to create innovative strategies to address the evolving needs of their residents. Over the years, they have helped numerous patients achieve their best possible state of recovery. With their newly renovated facilities, Windsor Gardens Convalescent Hospital continues to be at the forefront of the industry, providing unparalleled care to those in need.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
98
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.1%
Residents per day (avg)
87
Occupancy rate
87.1%
Residents per day (avg)
87
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
28% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
47% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
25% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Finances and operations
Proprietary home
Corporation
Home revenue
$16.9M
Operating loss
-$28.2K
Proprietary home
Corporation
Home revenue
$16,929,396.00
Operating loss
$-28,150.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.9M
Walk Score: 78 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Additional licensing details
CMS Certification Number:
56194
What does this home offer?
Accept Medicaid: Yes
Total Residents: 98
Building Type: Single-story
Types of Care at Windsor Gardens Convalescent Hospital of Los Angeles
Nursing Home
Compare Assisted Living around Los Angeles
The information below is reported by the California Department of Social Services and Department of Public Health.
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SNF
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-
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-
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IL
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A-
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WELLQUEST 625 PASADENA LLC; WELLQUEST LIVING LLC
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-
-
-
-
-
+2%-
Ivy Park at Simi Valley
-12%
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WELL OAK TENANT LLC;OAKMONT MANAGEMENT GROUP LLC
74.3%
-
-
-
-
-
-
-
-
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-12%Studio / Suite / 1 Bed / 2 Bed
Windsor Gardens Convalescent Hospital of Los Angeles
-15%
-11%
+3%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
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Los Angeles (Central LA)
98
No
A+
78
HERSKOVITZ, DAVID
87.1%
$16,312,386.00
$6,007,706.00
36.8%
87.20
3.7701
1
100
4
-15%-11%+3%-
Ladera Sunrise
-100%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Los Angeles
6
No
-
32
GOLDEN HARVEST CARE HOMES, LLC
0.0%
-
-
-
-
-
-
-
-
-
-100%-
Silverado Beverly Place Memory Care Community
Type of care:
AL
IL
MC
SNF
Community:
Los Angeles (Central LA)
Bed Count:
256
Pets Allowed:
Yes
Operator:
SILVERADO BEVERLY PLACE LLC;SILVERADO SR LVNG MGMT
Occupancy:
44.5%
Occupancy vs State Avg:
-47%
-47%
Pasadena Highlands
Type of care:
AL
IL
MC
Community:
Pasadena
Bed Count:
245
Pets Allowed:
Yes
Operator:
WELLQUEST 625 PASADENA LLC; WELLQUEST LIVING LLC
Occupancy:
86.1%
Occupancy vs State Avg:
+2%
+2%
Ivy Park at Simi Valley
Type of care:
AL
MC
Community:
Simi Valley
Bed Count:
175
Pets Allowed:
Yes
Operator:
WELL OAK TENANT LLC;OAKMONT MANAGEMENT GROUP LLC
Occupancy:
74.3%
Occupancy vs State Avg:
-12%
-12%
Bed Options:
Studio / Suite / 1 Bed / 2 Bed
Windsor Gardens Convalescent Hospital of Los Angeles
Type of care:
AL
IL
MC
SNF
Community:
Los Angeles (Central LA)
Bed Count:
98
Pets Allowed:
No
Operator:
HERSKOVITZ, DAVID
CCN:
56194
Occupancy:
87.1%
Home Revenue:
$16,312,386.00
Payroll Costs:
$6,007,706.00
Payroll %:
36.8%
Avg Residents/Day:
87.20
Overall Rating:
Adj Nurse Hours:
3.7701
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
100
Severe Citations:
4
RN share vs State Avg:
-15%
-15%
Staffing vs State Avg:
-11%
-11%
Occupancy vs State Avg:
+3%
+3%
Ladera Sunrise
Type of care:
AL
Community:
Los Angeles
Bed Count:
6
Pets Allowed:
No
Operator:
GOLDEN HARVEST CARE HOMES, LLC
Occupancy:
0.0%
Occupancy vs State Avg:
-100%
-100%Places of interest near Windsor Gardens Convalescent Hospital of Los Angeles
5.8 miles from city center — 3.3 miles to nearest hospital (PIH Health Good Samaritan Hospital)
915 Crenshaw Blvd, Los Angeles, CA 90019
Calculate Travel Distance to Windsor Gardens Convalescent Hospital of Los Angeles
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
110
Total Staff
95
Employees
15
Contractors
37,099
Total Hours (Quarter)
55
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 8 | 7.6 | No |
| Licensed Practical Nurse | 21 | 8.1 | No |
| Certified Nursing Assistant | 53 | 7.2 | No |
Staff by Category
Administration ⓘ
2 staff
6.9hs shift avg
Nursing Staff ⓘ
87 staff
7.5hs shift avg
Physicians & Practitioners ⓘ
0 staff
0hs shift avg
Therapy Services ⓘ
13 staff
6.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
7.3hs shift avg
Dietary Services ⓘ
4 staff
7.1hs shift avg
Other Services ⓘ
2 staff
8hs shift avg
Contractor Analysis
9.8%
of total hours from contractors
3,633 contractor hours this quarter
Occupational Therapy Assistant: 1
Speech Language Pathologist: 3
Qualified Social Worker: 2
Physical Therapy Aide: 3
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 3
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 53 | 0 | 53 | 19,914 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 21 | 0 | 21 | 6,651 | 91 | 100% | 8.1 |
| RN Director of Nursing | 5 | 0 | 5 | 2,154 | 86 | 95% | 8.2 |
| Registered Nurse | 8 | 0 | 8 | 1,853 | 91 | 100% | 7.6 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,203 | 91 | 100% | 7.1 |
| Speech Language Pathologist | 0 | 3 | 3 | 1,067 | 70 | 77% | 6 |
| Physical Therapy Aide | 0 | 3 | 3 | 1,060 | 70 | 77% | 7.3 |
| Physical Therapy Assistant | 0 | 2 | 2 | 652 | 67 | 74% | 6.9 |
| Qualified Social Worker | 0 | 2 | 2 | 525 | 63 | 69% | 7.3 |
| Administrator | 1 | 0 | 1 | 512 | 65 | 71% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 467 | 59 | 65% | 7.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 248 | 60 | 66% | 3.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 216 | 27 | 30% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 51 | 11 | 12% | 4.6 |
| Medical Director | 0 | 1 | 1 | 30 | 14 | 15% | 2.1 |
Health Inspection History
Inspections
Total health citations
100
Citations per inspection
3.57
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
45 of 100 citations resulted from standard inspections; 47 of 100 resulted from complaint investigations; and 8 of 100 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
4
4
300% worse than California averageCalifornia average: 1
0 critical citations
4 serious citations
96 moderate citations
0 minor citations
Citations history (last 3 years)
Care Planning moderate citation
Aug 14, 2025
Corrected
Resident Rights moderate citation
Aug 14, 2025
Corrected
Quality of Care moderate citation
Jul 29, 2025
Corrected
Infection Control moderate citation
Mar 02, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Individual
Part of: New Gen Healthcare Services
Resident Census by Payment Source
89
Total Residents
Medicare
12
(13.5%)
ⓘ
Medicaid
54
(60.7%)
ⓘ
Private Pay/Other
23
(25.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.7
29% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
4.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
4.4
61% better than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.6%
Percent of long-stay residents whose need for help with daily activities has increased
3.6%
67% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
4.3%
Percent of long-stay residents whose ability to move independently worsened
4.3%
64% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.2%
54% better than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
61% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.1%
Percent of long-stay high risk residents with pressure ulcers
8.1%
63% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.0%
Percent of long-stay residents who lose too much weight
7.0%
67% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.2%
Percent of long-stay residents who have depressive symptoms
7.2%
7% worse than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.2%
Percent of long-stay residents who received an antipsychotic medication
8.2%
18% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
79.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
79.3%
19% worse than California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.8%
16% worse than California averageCalifornia average: 98.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
38.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
38.3%
59% worse than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
53% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
47.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
47.8%
49% worse than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$38K
31% lower than California averageCalifornia average: $55K
Number of fines
1
58% fewer fines than California averageCalifornia average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
102% more payment denials than California averageCalifornia average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$38K
California average
$55K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 23, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 23, 2024
$38K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Nov 4, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Nov 4, 2023
18 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Windsor Gardens Convalescent Hospital of Los Angeles based on CMS SNF Cost Reports.
Occupancy Rate
87.1%
↑ 4.2pp vs 2022
Net Income
-$28,150
↓ ~$598K vs 2022
Total Payroll
$7,667,213
↓ ~$791K vs 2022
Profit Margin
-0.2%
↓ 3.8pp vs 2022
Loading trend charts...
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