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Assisted Living Home

Windsor Gardens Convalescent Hospital of Los Angeles

Assisted Living Home

Windsor Gardens Convalescent Hospital of Los Angeles

915 Crenshaw Blvd, Los Angeles, CA 90019 View map
Overview of Windsor Gardens Convalescent Hospital of Los Angeles

Windsor Gardens Convalescent Hospital of Los Angeles, located on Crenshaw Boulevard, has been providing exceptional care since 1982. This esteemed establishment was honored with the 2016 Silver Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living, proving their commitment to excellence. Their comprehensive range of services includes skilled nursing programs, post-acute services, nursing advantage, and state-of-the-art rehabilitation. What sets them apart is their ability to provide personalized care with the warmth and compassion of a family environment.

This facility works closely with esteemed doctors and hospitals to create innovative strategies to address the evolving needs of their residents. Over the years, they have helped numerous patients achieve their best possible state of recovery. With their newly renovated facilities, Windsor Gardens Convalescent Hospital continues to be at the forefront of the industry, providing unparalleled care to those in need.

(323) 937-5466

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
California average: 3.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
California average: 3.2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
California average: 3.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
California average: 4.3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 46m per day

This home provides 14% less nursing time per resident than the California average.

California average: 4h 23m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 98

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the California average
Occupancy rate 87.1%
Residents per day (avg) 87
Occupancy rate
87.1%
Residents per day (avg)
87

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

28% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

47% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

25% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$16.9M
Operating loss
-$28.2K
Privately-owned community Operated by a business corporation.
Home revenue
$16,929,396.00
Operating loss
$-28,150.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.0M
35.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.8M
Total costs $16.9M
Walk Score
Walk Score: 78 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 56194

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes

Total residents icon
Total residents icon

Total Residents: 98

Building type icon
Building type icon

Building Type: Single-story

Types of Care at Windsor Gardens Convalescent Hospital of Los Angeles

Nursing Home
Contact Windsor Gardens Convalescent Hospital of Los Angeles

Health Inspection History

Inspections
Total health inspections 28

California average 12.5


Last Health inspection on Aug 2025

Total health citations 100

California average 50.2

Citations per inspection
3.57

California average 4.65


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

45 of 100 citations resulted from standard inspections; 47 of 100 resulted from complaint investigations; and 8 of 100 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than California average

California average: 0.4


Serious Health citations More info 4
300% worse than California average

California average: 1

0 critical citations More info California average: 0.4

4 serious citations More info California average: 1

96 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 3 years)
Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Aug 14, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Aug 14, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jul 29, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Mar 02, 2025
Corrected

Compare Assisted Living around Los Angeles The information below is reported by the California Department of Social Services and Department of Public Health.

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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Los Angeles (Central LA)
256
-
97
43.0%
3
7
0
4
SILVERADO BEVERLY PLACE LLC;SILVERADO SR LVNG MGMT
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Pasadena Highlands
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Pasadena
245
A-
85
87.8%
5
19
7
5
WELLQUEST 625 PASADENA LLC; WELLQUEST LIVING LLC
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Ivy Park at Simi Valley
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Simi Valley
175
C
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78.3%
2
23
3
2
WELL OAK TENANT LLC;OAKMONT MANAGEMENT GROUP LLC
Studio / Suite / 1 Bed / 2 Bed
Windsor Gardens Convalescent Hospital of Los Angeles
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Los Angeles (Central LA)
98
A+
78
87.1%
-
-
-
-
-
-
Ladera Sunrise
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Los Angeles
6
-
32
0.0%
2
-
0
3
GOLDEN HARVEST CARE HOMES, LLC
-

Places of interest near Windsor Gardens Convalescent Hospital of Los Angeles

Address 5.8 miles from city center — 3.3 miles to nearest hospital (PIH Health Good Samaritan Hospital)

Address 915 Crenshaw Blvd, Los Angeles, CA 90019

Calculate Travel Distance to Windsor Gardens Convalescent Hospital of Los Angeles

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 110
Employees 95
Contractors 15
Staff to resident ratio 1.24:1
1235855% better than California average

California average ratio: 0.00:1

Avg staff/day 55
Average shift 7.4 hours
0% compared with California average

California average: 7.7 hours

Total staff hours (quarter) 37,099
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 21
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 53
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

9.8%

3,633 contractor hours this quarter

Speech Language Pathologist: 3 Physical Therapy Aide: 3 Respiratory Therapy Technician: 3 Qualified Social Worker: 2 Physical Therapy Assistant: 2 Occupational Therapy Assistant: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant 53 0 53 19,914 91 100% 7.2
Licensed Practical Nurse 21 0 21 6,651 91 100% 8.1
RN Director of Nursing 5 0 5 2,154 86 95% 8.2
Registered Nurse 8 0 8 1,853 91 100% 7.6
Other Dietary Services Staff 4 0 4 1,203 91 100% 7.1
Speech Language Pathologist 0 3 3 1,067 70 77% 6
Physical Therapy Aide 0 3 3 1,060 70 77% 7.3
Physical Therapy Assistant 0 2 2 652 67 74% 6.9
Qualified Social Worker 0 2 2 525 63 69% 7.3
Administrator 1 0 1 512 65 71% 7.9
Mental Health Service Worker 1 0 1 496 62 68% 8
Dental Services Staff 1 0 1 467 59 65% 7.9
Respiratory Therapy Technician 0 3 3 248 60 66% 3.9
Occupational Therapy Aide 1 0 1 216 27 30% 8
Occupational Therapy Assistant 0 1 1 51 11 12% 4.6
Medical Director 0 1 1 30 14 15% 2.1
53 Certified Nursing Assistant
% of Days 100%
21 Licensed Practical Nurse
% of Days 100%
5 RN Director of Nursing
% of Days 95%
8 Registered Nurse
% of Days 100%
4 Other Dietary Services Staff
% of Days 100%
3 Speech Language Pathologist
% of Days 77%
3 Physical Therapy Aide
% of Days 77%
2 Physical Therapy Assistant
% of Days 74%
2 Qualified Social Worker
% of Days 69%
1 Administrator
% of Days 71%
1 Mental Health Service Worker
% of Days 68%
1 Dental Services Staff
% of Days 65%
3 Respiratory Therapy Technician
% of Days 66%
1 Occupational Therapy Aide
% of Days 30%
1 Occupational Therapy Assistant
% of Days 12%
1 Medical Director
% of Days 15%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
89 residents
Residents by payment source
Medicare
12 residents (13.5%)
Medicaid
54 residents (60.7%)
Private pay or other
23 residents (25.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.7
29% better than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 4.4
61% better than California average

California average: 11.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 3.6%
67% better than California average

California average: 11.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 4.3%
64% better than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 5.2%
54% better than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.6%
61% better than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.1%
63% worse than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.0%
67% worse than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.2%
7% worse than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 8.2%
18% better than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 79.3%
19% worse than California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 82.8%
16% worse than California average

California average: 98.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 38.3%
59% worse than California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
53% better than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 47.8%
49% worse than California average

California average: 93.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $38K
31% lower than California average

California average: $55K

Number of fines 1
58% fewer fines than California average

California average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
102% more payment denials than California average

California average: 0.5

Fines amount comparison
Fines amount comparison
This facility $38K
California average $55K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 23, 2024
$38K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Nov 4, 2023
18 days

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.