Show Inspection Reports
Total health inspections
28
California average 12.5
Last Health inspection on Aug 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Windsor Gardens Convalescent Hospital of Los Angeles
Assisted Living in Los Angeles
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Windsor Gardens Convalescent Hospital of Los Angeles
Assisted Living in Los Angeles
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Windsor Gardens Convalescent Hospital of Los Angeles, located on Crenshaw Boulevard, has been providing exceptional care since 1982. This esteemed establishment was honored with the 2016 Silver Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living, proving their commitment to excellence. Their comprehensive range of services includes skilled nursing programs, post-acute services, nursing advantage, and state-of-the-art rehabilitation. What sets them apart is their ability to provide personalized care with the warmth and compassion of a family environment.
This facility works closely with esteemed doctors and hospitals to create innovative strategies to address the evolving needs of their residents. Over the years, they have helped numerous patients achieve their best possible state of recovery. With their newly renovated facilities, Windsor Gardens Convalescent Hospital continues to be at the forefront of the industry, providing unparalleled care to those in need.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 196th out of 294 homes in California.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 196th out of 294 homes in California.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 46m per day
vs California avg
-14%
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
98
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.1%
Avg. Length of Stay
69 days
Occupancy rate
87.1%
Avg. Length of Stay
69 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
28% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
47% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
25% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$16.9M
Operating loss
-$28.2K
Privately-owned community
Operated by a business corporation.
Home revenue
$16.9M
Operating loss
-$28.2K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.9M
Walk Score: 78 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
CMS Certification Number56194
What does this home offer?
Accept Medicaid: Yes
Total Residents: 98
Building Type: Single-story
Types of Care at Windsor Gardens Convalescent Hospital of Los Angeles
Nursing Home
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Health Inspection History
Inspections
Total health citations
100
California average 50.2
Citations per inspection
3.57
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
45 of 100 citations resulted from standard inspections; 47 of 100 resulted from complaint investigations; and 8 of 100 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
4
4
300% worse than California averageCalifornia average: 1
0 critical citations
4 serious citations
96 moderate citations
0 minor citations
Citations history (last 3 years)
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 14, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 14, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 14, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 14, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 29, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 29, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 02, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 02, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Los Angeles The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Silverado Beverly Place Memory Care Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Los Angeles (Central La) | 256 | Yes | 97 | 3 | 7 | 0 | 5 | 43.0% | - | Silverado Beverly Place Llc;Silverado Sr Lvng Mgmt | - |
| Pasadena Highlands |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Pasadena (Pasadena Council District 2) | 245 | Yes | 85 | 5 | 19 | 7 | 5 | 86.5% | A- | Wellquest 625 Pasadena Llc; Wellquest Living Llc | - |
| Ivy Park at Simi Valley |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Simi Valley (Tradewinds Club) | 175 | Yes | 59 | 2 | 23 | 3 | 3 | 74.3% | C | Well Oak Tenant Llc;Oakmont Management Group Llc | Studio / Suite / 1 Bed / 2 Bed |
| Windsor Gardens Convalescent Hospital of Los Angeles |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Los Angeles (Central La) | 98 | No | 78 | 0 | 0 | 0 | - | 87.1% | A+ | - | - |
| Ladera Sunrise |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Los Angeles (Ladera Heights) | 6 | No | 32 | 2 | 0 | 0 | 3 | 0.0% | - | Golden Harvest Care Homes, Llc | - |
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Places of interest near Windsor Gardens Convalescent Hospital of Los Angeles
5.8 miles from city center
Estimated distance in miles from Los Angeles's city center to Windsor Gardens Convalescent Hospital of Los Angeles's address, calculated via Google Maps.
— 3.3 miles to nearest hospital (PIH Health Good Samaritan Hospital)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
110
Employees
95
Contractors
15
Staff to resident ratio
1.24:1
1235855% better than California averageCalifornia average ratio: 0.00:1
Avg staff/day
55
Average shift
7.4 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
37,099
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
53
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
9.8%
3,633 contractor hours this quarter
Speech Language Pathologist: 3
Physical Therapy Aide: 3
Respiratory Therapy Technician: 3
Qualified Social Worker: 2
Physical Therapy Assistant: 2
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 53 | 0 | 53 | 19,914 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 21 | 0 | 21 | 6,651 | 91 | 100% | 8.1 |
| RN Director of Nursing | 5 | 0 | 5 | 2,154 | 86 | 95% | 8.2 |
| Registered Nurse | 8 | 0 | 8 | 1,853 | 91 | 100% | 7.6 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,203 | 91 | 100% | 7.1 |
| Speech Language Pathologist | 0 | 3 | 3 | 1,067 | 70 | 77% | 6 |
| Physical Therapy Aide | 0 | 3 | 3 | 1,060 | 70 | 77% | 7.3 |
| Physical Therapy Assistant | 0 | 2 | 2 | 652 | 67 | 74% | 6.9 |
| Qualified Social Worker | 0 | 2 | 2 | 525 | 63 | 69% | 7.3 |
| Administrator | 1 | 0 | 1 | 512 | 65 | 71% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 467 | 59 | 65% | 7.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 248 | 60 | 66% | 3.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 216 | 27 | 30% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 51 | 11 | 12% | 4.6 |
| Medical Director | 0 | 1 | 1 | 30 | 14 | 15% | 2.1 |
53 Certified Nursing Assistant
% of Days
100%
21 Licensed Practical Nurse
% of Days
100%
5 RN Director of Nursing
% of Days
95%
8 Registered Nurse
% of Days
100%
4 Other Dietary Services Staff
% of Days
100%
3 Speech Language Pathologist
% of Days
77%
3 Physical Therapy Aide
% of Days
77%
2 Physical Therapy Assistant
% of Days
74%
2 Qualified Social Worker
% of Days
69%
1 Administrator
% of Days
71%
1 Mental Health Service Worker
% of Days
68%
1 Dental Services Staff
% of Days
65%
3 Respiratory Therapy Technician
% of Days
66%
1 Occupational Therapy Aide
% of Days
30%
1 Occupational Therapy Assistant
% of Days
12%
1 Medical Director
% of Days
15%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
89
Medicare
12
13.5% of residents
Medicaid
54
60.7% of residents
Private pay or other
23
25.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.7
29% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
4.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
4.4
61% better than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.6%
Percent of long-stay residents whose need for help with daily activities has increased
3.6%
67% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
4.3%
Percent of long-stay residents whose ability to move independently worsened
4.3%
64% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.2%
54% better than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.6%
61% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.1%
Percent of long-stay high risk residents with pressure ulcers
8.1%
63% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.0%
Percent of long-stay residents who lose too much weight
7.0%
67% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.2%
Percent of long-stay residents who have depressive symptoms
7.2%
7% worse than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.2%
Percent of long-stay residents who received an antipsychotic medication
8.2%
18% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
79.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
79.3%
19% worse than California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.8%
16% worse than California averageCalifornia average: 98.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
38.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
38.3%
59% worse than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
53% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
47.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
47.8%
49% worse than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$38K
31% lower than California averageCalifornia average: $55K
Number of fines
1
58% fewer fines than California averageCalifornia average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
102% more payment denials than California averageCalifornia average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$38K
California average
$55K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 23, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 23, 2024
$38K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Nov 4, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Nov 4, 2023
18 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Windsor Gardens Convalescent Hospital of Los Angeles based on CMS SNF Cost Reports.
Occupancy Rate
87.1%
↑ 4.2pp vs 2022
Net Income
-$28.2K
↓ ~$597.8K vs 2022
Total Payroll
$7.7M
↓ ~$791.1K vs 2022
Profit Margin
-0.2%
↓ 3.8pp vs 2022
Loading trend charts...
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