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Copper Trace Family-first Senior Living
Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Westfield, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Copper Trace Family-first Senior Living Aerial view of Copper Trace senior living facility Copper Trace Family-first Senior Living facility sign. Exterior view of Copper Trace Senior Living with signage Exterior view of the Copper Trace facility with trees Exterior view of Copper Trace senior living facility sign Exterior view of Copper Trace Family-first Senior Living Elegant common area with modern decor and fireplace Cozy common area with bookshelves and seating Bright and inviting common area with seating Common area with seating and wall art Patio seating area with umbrellas and tables Dessert cart filled with various pastries in a dining area Interior common area with seating and a piano Cozy interior view of a resident unit with kitchen and living area Common area within the senior living facility with tables and decor Outdoor area with tables and umbrellas in a senior living facility Dining room setup with tables and chairs Bright dining room set for meals with flowers. Bright common area with comfortable seating and decorations Cozy bedroom in a senior living facility Bright common area with seating and television Bright and cozy interior of a resident room A serene outdoor space with a pergola Cozy common area with seating and natural light Bright and welcoming common area with seating and decor Bright and welcoming common area with seating Bright common area with comfortable seating and decor Cozy common area with seating and a fireplace Bright therapy room with equipment and natural light Comfortable common area with seating and a fireplace Bright lobby area with peacock artwork Elegant dining room with tables set for dining Cozy interior corner with a sofa and decorative elements Cozy living room area with a bedroom visible Common area dining space with wood furniture A cozy private resident room with warm decor Bright common area with seating and natural light Close-up of a decorative tray with books in a common area Physical therapy area with exercise equipment Potted flowers on a covered patio with seating Dining table set for a meal in a bright dining room Cozy common area with seating and decor Cozy bedroom with decorated bed and lamp A cozy movie room with comfortable seating Accessible bathroom with modern fixtures and decor A beautifully set dining table in a senior living facility Cozy interior decor with lamp and plants Interior view of a resident's private room and bathroom Interior view of a resident room with furnishings Colorful flower pot on a porch with rocking chairs in background Outdoor dining table with flowers and water pitcher Delicious assortment of desserts displayed on a stand Well-equipped kitchen area with appliances

Copper Trace Family-first Senior Living

Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Westfield, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1250 W 146Th St, Westfield, IN 46074 View map Calculator: See prices in your area
Copper Trace Family-first Senior Living accepts Medicare, Medicaid, and private pay.
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Copper Trace Family-first Senior Living accepts Medicare, Medicaid, and private pay.

Overview of Copper Trace Family-First Senior Living

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Enjoy a truly comfortable living at Copper Trace Family-First Senior Living, located in Westfield, IN. This vibrant senior living community offers assisted living, rehabilitation, long-term care, and memory care services. Cozy and well-appointed accommodations are available for its residents. With a highly skilled and dedicated team, residents receive premium care services and prompt assistance to ensure their comfort and security within the community.

Residents can enjoy exceptional amenities and services, including daily restaurant-styled meals, housekeeping and maintenance services, scheduled transportation for outings and medical appointments, and personalized care plan assessments and development. They can also make new friends and participate in a variety of social, cultural, and educational activities. At Copper Trace Family-First Senior Living, seniors are assured of a wonderful living experience.

Facility Direct Line (317) 844-5050
Facility Direct Line (317) 844-5050
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 62.1% Above IN avg. ▲ 62.1% Above IN avg.IN average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 42.5% Above IN avg. ▲ 42.5% Above IN avg.IN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 18.6% Below IN avg. ▼ 18.6% Below IN avg.IN average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 22.3% Above IN avg. ▲ 22.3% Above IN avg.IN average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Indiana state averages

Total nursing care / resident Info This home is ranked 50th out of 280 homes in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 1m per day
Rank #50 / 280Nurse hours — State benchmarkedThis home is ranked 50th out of 280 homes in Indiana for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Indiana average, with a ranking across 280 Indiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Indiana avg (3h 26m per day)
vs Indiana avg
+17%

4 of 6 metrics below state avg

Standout metric Physical Therapist is +86% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 32m per day ▼ 19% State avg: 39m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 51m per day ▲ 8% State avg: 47m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 10m per day ▼ 4% State avg: 2h 15m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 1m per day ▼ 8% State avg: 3h 16m per day · National avg: 3h 27m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 7m per day ▲ 86% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 14m per day ▼ 47% State avg: 27m per day · National avg: 29m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
73 days
Bed community size
223-bed community Rank #22 / 433Bed count — State benchmarkedThis home is ranked 22nd out of 433 homes in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
1 year in operation Rank #132 / 407Years in operation — State benchmarkedThis home is ranked 132nd out of 407 homes in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 4 / 100 Rank #527 / 587Walk Score — State benchmarkedThis home is ranked 527th out of 587 homes in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
43%
Rank #373 / 423Occupancy rate — State benchmarkedThis home is ranked 373rd out of 423 homes in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 423. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
96 / 223
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part
StatusActive
IssuanceOctober 1, 2024
ExpirationSeptember 30, 2026
License Number24-013556-2

Ownership & Operating Entity

Copper Trace Family-first Senior Living is legally operated by Riverview Hospital, and administered by Nancy Pollock.

Profit StatusGovernment

Type Of Units

Medicare (SNF)
26 units
SNF/NF (Combined)
78 units
Residential
119 units
Total beds
223 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingMegan Gutierrez

Therapy & Rehabilitation

1 service
Rehabilitation Services

Additional Services

1 service
Memory Support

Contact Information

Fax(317) 844-5128

Contact Copper Trace Family-first Senior Living

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 31 deficiencies 6 complaints 33 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

3 points below the Indiana average for nursing homes (83/100)

Rank #198 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 198th out of 392 homes in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 80 out of 100. Letter grade B-. 3 points below the Indiana average for nursing homes (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 5 Worse Metrics worse than Indiana average:
• Inspections with deficiencies (43% above)
• Inspections (77% above)
• Total complaints (20% above)
• Complaints per year (15% above)
• Complaint visits (188% above) 3 Better Metrics better than Indiana average:
• Total deficiencies (14% below)
• Deficiencies per inspection (53% below)
• Inspection deficiency rate (19% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3136 This facility has 14% fewer total deficiencies than a typical Indiana nursing home (31 vs. IN avg 36).↓ 14% better Rank #162 / 312 Total deficiencies — State benchmarked This home is ranked 162nd out of 312 homes in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per inspection Info Average deficiencies per inspection. 0.91.9 This facility has 53% fewer deficiencies per inspection than a typical Indiana nursing home (0.9 vs. IN avg 1.9).↓ 53% better Rank #56 / 312 Deficiencies per inspection — State benchmarked This home is ranked 56th out of 312 homes in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 3319 This facility has had 74% more total visits than the Indiana average (33 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 74% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 107 This facility has 43% more inspections with deficiencies than a typical Indiana nursing home (10 vs. IN avg 7).↑ 43% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 30%37% This facility has 7 percentage points lower inspection deficiency rate than a typical Indiana nursing home (30% vs. IN avg 37%).↓ 7% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 2313 This facility has 77% more inspections than a typical Indiana nursing home (23 vs. IN avg 13).↑ 77% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 65 This facility has 20% more total complaints than a typical Indiana nursing home (6 vs. IN avg 5).↑ 20% worse Rank #200 / 288 Total complaints — State benchmarked This home is ranked 200th out of 288 homes in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 288 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 1.51.3 This facility has 15% more complaints per year than a typical Indiana nursing home (1.5 vs. IN avg 1.3).↑ 15% worse
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 238 This facility has 188% more complaint visits than a typical Indiana nursing home (23 vs. IN avg 8).↑ 188% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on April 29, 2025 found no deficiencies related to three complaint investigations and confirmed compliance with all applicable regulations.
  • The February 10, 2025 complaint investigation substantiated a deficiency for failing to use a gait belt during resident transfer, resulting in a fall and femoral neck fracture.
  • Life Safety Code surveys in late 2024 and early 2025 cited repeated deficiencies in fire safety and equipment maintenance, including blocked electrical panels and improper appliance placement.
Show Inspection Reports

Health Inspection History

Inspections since 2022
Total health inspections 7

State average 6

Last Health inspection on Oct 2025

Total health citations
18 Rank #111 / 282Health citations — State benchmarkedThis home is ranked 111th out of 282 homes in Indiana for health citations. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 282 IN facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 25

Citations per inspection
2.57 Rank #59 / 282Citations per inspection — State benchmarkedThis home is ranked 59th out of 282 homes in Indiana for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 282 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.12

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 18 citations resulted from standard inspections; and 7 of 18 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than State average

State average: 0.2

Serious health citations
0
100% better than State average

State average: 0.6

0 critical citations State average: 0.2
0 serious citations State average: 0.6
18 moderate citations State average: 23.8
0 minor citations State average: 0.4
Citations history (last 4 years)
Resident Rights moderate citation Oct 28, 2025
Corrected
Resident Rights moderate citation Oct 28, 2025
Corrected
Quality of Care moderate citation Feb 10, 2025
Corrected
Pharmacy moderate citation Jan 08, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 201
Employees 148
Contractors 53
Staff to resident ratio 2.03 : 1
2030203% more staff per resident than Indiana average
Indiana average ratio: 0.00 : 1 Indiana average ratio: 0.00 : 1See full Indiana ranking
Avg staff/day 60
Average shift 7.7 hours
0% compared with Indiana average
Indiana average: 7.7 hours Indiana average shift: 7.7 hoursSee full Indiana ranking
Total staff hours (quarter) 42,584

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 18 total: 17 full-time employees and 1 contractor. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 25 total: 24 full-time employees and 1 contractor. 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 57 total: 55 full-time employees and 2 contractors. 57
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

11%

4,684 contractor hours this quarter

Qualified Social Worker: 15 Physical Therapy Assistant: 11 Speech Language Pathologist: 9 Respiratory Therapy Technician: 5 Physical Therapy Aide: 5 Qualified Activities Professional: 3 Certified Nursing Assistant: 2 Licensed Practical Nurse: 1 Registered Nurse: 1 Medication Aide/Technician: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5525716,32392100%8.3
Licensed Practical Nurse241257,65492100%8.4
Medication Aide/Technician151163,74292100%7.4
Other Dietary Services Staff140143,66892100%7
Clinical Nurse Specialist110112,4468592%8.8
Registered Nurse171182,0188997%7.8
Speech Language Pathologist0991,2897784%5.4
Respiratory Therapy Technician0551,0578087%6
Dental Services Staff2029116672%8.1
Qualified Social Worker015157576672%6
Administrator1015286672%8
Physical Therapy Assistant011115177582%5.3
Dietitian1014886166%8
Physical Therapy Aide0554435762%7
Nurse Practitioner1014405560%8
RN Director of Nursing6061601617%5.3
Occupational Therapy Aide1011226166%2
Qualified Activities Professional0332278%3.1
57 Certified Nursing Assistant
% of Days 100%
25 Licensed Practical Nurse
% of Days 100%
16 Medication Aide/Technician
% of Days 100%
14 Other Dietary Services Staff
% of Days 100%
11 Clinical Nurse Specialist
% of Days 92%
18 Registered Nurse
% of Days 97%
9 Speech Language Pathologist
% of Days 84%
5 Respiratory Therapy Technician
% of Days 87%
2 Dental Services Staff
% of Days 72%
15 Qualified Social Worker
% of Days 72%
1 Administrator
% of Days 72%
11 Physical Therapy Assistant
% of Days 82%
1 Dietitian
% of Days 66%
5 Physical Therapy Aide
% of Days 62%
1 Nurse Practitioner
% of Days 60%
6 RN Director of Nursing
% of Days 17%
1 Occupational Therapy Aide
% of Days 66%
3 Qualified Activities Professional
% of Days 8%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.1
13% worse than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.0
5% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.2%
35% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.8%
17% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.9%
15% better than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 8.3%
115% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 0.0%
100% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.0%
65% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.1%
28% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.7%
97% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.4%
8% worse than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.4%
In line with Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.8%
In line with Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.6%
7% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
48% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 88.1%
12% better than Indiana average

Indiana average: 79.0%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

60% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 6 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 99
Medicare
5
5.1% of residents
Medicaid
50
50.5% of residents
Private pay or other
44
44.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Government
Operated by federal authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$16.4M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$313.4K
Government Operated by federal authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$16.4M Rank #19 / 282Revenue — State benchmarkedThis home is ranked 19th out of 282 homes in Indiana for revenue. Shows this facility's annual revenue compared to the Indiana average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$313.4K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$42.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #29 / 282Payroll — State benchmarkedThis home is ranked 29th out of 282 homes in Indiana for payroll. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.9M 48% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #218 / 282Payroll % — State benchmarkedThis home is ranked 218th out of 282 homes in Indiana for payroll %. Shows payroll as a percentage of revenue versus the Indiana average. Well-run Indiana facilities typically land around 54–68% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$8.2M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$16.1M
How we calculate these figures

This home is administered by Nancy Pollock.

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 155841

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (60% of admissions), and a typical private pay stay runs around 3 - 4 months.

Admissions
427 total

Coverage residents most often arrive under.

Medicare 38%
Private pay 60%
Medicaid 2%
Discharges
499 total

Coverage residents most often leave under.

Medicare 32%
Private pay 59%
Medicaid 9%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Managed by Daniel W. Moore

Licensed Health Facility Administrator

Daniel W. Moore is a licensed health facility administrator who has served as administrator of CarDon’s Health & Living Communities in Paoli, Sullivan, and Indianapolis. He coordinated the planning and construction of Bell Trace and Brookside Village in Jasper. Daniel currently serves as executive vice president of CarDon’s board of directors, bringing extensive leadership and development experience to the community.

Places of interest near Copper Trace Family-first Senior Living

Address 4.1 miles from city center Info Estimated distance in miles from Westfield's city center to Copper Trace Family-first Senior Living's address, calculated via Google Maps.

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Compare Nursing Homes around the area

Info below is compiled from CMS reports & the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Westminster Village Muncie
NH
AL
IL
SNF
Muncie
303
Facility 303
IN AVG 116
Rank #5 / 433
83.8%
Facility 83.8%
IN AVG 65.4
Rank #76 / 423
+28%
4.72
Facility 4.72
IN AVG 3.44
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 +3%+37%
$0
Facility $0
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Rank #1 / 282
89
Facility 89
IN AVG 83
Rank #89 / 392
12
Facility 12
IN AVG 25.0
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3.0
Facility 3.0
IN AVG 4.1
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-254A+
6
Facility 6
IN AVG 37
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Mary Crutcher
$14.5MFiscal year ending 06/2024
Facility $14.5MFiscal year ending 06/2024
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$10.2MFiscal year ending 06/2024
Facility $10.2MFiscal year ending 06/2024
IN AVG $4.2M
Rank #17 / 282
70.4%Fiscal year ending 06/2024
Facility 70.4%Fiscal year ending 06/2024
IN AVG 42%
Rank #32 / 282
155170
Christian Care Retirement Community
NH
AL
IL
MC
SNF
Bluffton (Toll Gate Heights)
145
Facility 145
IN AVG 116
Rank #101 / 433
40.0%
Facility 40.0%
IN AVG 65.4
Rank #387 / 423
-39%
5.53
Facility 5.53
IN AVG 3.44
Rank #9 / 280
 +7%+61%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 282
96
Facility 96
IN AVG 83
Rank #23 / 392
2
Facility 2
IN AVG 25.0
Rank #2 / 282
1.0
Facility 1.0
IN AVG 4.1
Rank #1 / 282
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4
Facility 4
IN AVG 37
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Leon Gerber
$6.9MFiscal year ending 12/2023
Facility $6.9MFiscal year ending 12/2023
IN AVG $10.7M
Rank #218 / 282
$5.7MFiscal year ending 12/2023
Facility $5.7MFiscal year ending 12/2023
IN AVG $4.2M
Rank #90 / 282
83.2%Fiscal year ending 12/2023
Facility 83.2%Fiscal year ending 12/2023
IN AVG 42%
Rank #2 / 282
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Copper Trace Family-first Senior Living
NH
AL
MC
SNF
Westfield
223
Facility 223
IN AVG 116
Rank #22 / 433
43.0%
Facility 43.0%
IN AVG 65.4
Rank #373 / 423
-34%
4.01
Facility 4.01
IN AVG 3.44
Rank #50 / 280
 -8%+17%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 282
80
Facility 80
IN AVG 83
Rank #198 / 392
18
Facility 18
IN AVG 25.0
Rank #111 / 282
2.6
Facility 2.6
IN AVG 4.1
Rank #59 / 282
-96-
4
Facility 4
IN AVG 37
Rank #527 / 587
Riverview Hospital
$16.4MFiscal year ending 12/2023
Facility $16.4MFiscal year ending 12/2023
IN AVG $10.7M
Rank #19 / 282
$7.9MFiscal year ending 12/2023
Facility $7.9MFiscal year ending 12/2023
IN AVG $4.2M
Rank #29 / 282
48%Fiscal year ending 12/2023
Facility 48%Fiscal year ending 12/2023
IN AVG 42%
Rank #218 / 282
155841
Wellbrooke of Westfield
NH
AL
Westfield
129
Facility 129
IN AVG 116
Rank #144 / 433
76.0%
Facility 76.0%
IN AVG 65.4
Rank #135 / 423
+16%
3.11
Facility 3.11
IN AVG 3.44
Rank #184 / 280
 -28%-9%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 282
73
Facility 73
IN AVG 83
Rank #292 / 392
32
Facility 32
IN AVG 25.0
Rank #198 / 282
6.4
Facility 6.4
IN AVG 4.1
Rank #244 / 282
-98A-
5
Facility 5
IN AVG 37
Rank #518 / 587
Hancock Regional Hospital
$10.7MFiscal year ending 12/2023
Facility $10.7MFiscal year ending 12/2023
IN AVG $10.7M
Rank #122 / 282
$5.4MFiscal year ending 12/2023
Facility $5.4MFiscal year ending 12/2023
IN AVG $4.2M
Rank #109 / 282
50.2%Fiscal year ending 12/2023
Facility 50.2%Fiscal year ending 12/2023
IN AVG 42%
Rank #136 / 282
155808
Adams Woodcrest
NH
AL
IL
MC
Decatur
167
Facility 167
IN AVG 116
Rank #59 / 433
100.0%
Facility 100.0%
IN AVG 65.4
Rank #1 / 423
+53%
3.69
Facility 3.69
IN AVG 3.44
Rank #72 / 280
 -12%+7%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 282
91
Facility 91
IN AVG 83
Rank #71 / 392
2
Facility 2
IN AVG 25.0
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2.0
Facility 2.0
IN AVG 4.1
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-167-
79
Facility 79
IN AVG 37
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Adams County Memorial Hospital
$11.8MFiscal year ending 12/2023
Facility $11.8MFiscal year ending 12/2023
IN AVG $10.7M
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$6.9MFiscal year ending 12/2023
Facility $6.9MFiscal year ending 12/2023
IN AVG $4.2M
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58.2%Fiscal year ending 12/2023
Facility 58.2%Fiscal year ending 12/2023
IN AVG 42%
Rank #32 / 282
155747
Nursing Home Explorer

Frequently Asked Questions about Copper Trace Family-first Senior Living

Who is the Director of Nursing at Copper Trace Family-first Senior Living?

Megan Gutierrez is the Director of Nursing at Copper Trace Family-first Senior Living.

Who is the owner of Copper Trace Family-first Senior Living?

Copper Trace Family-first Senior Living is legally operated by Riverview Hospital, and administered by Nancy Pollock.

Is Copper Trace Family-first Senior Living in a walkable area?

Copper Trace Family-first Senior Living has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Copper Trace Family-first Senior Living?

According to IN state health department records, Copper Trace Family-first Senior Living's license number is 24-013556-2.

When does Copper Trace Family-first Senior Living's license expire?

According to IN state health department records, Copper Trace Family-first Senior Living's license expires on September 30, 2026.

What is the occupancy rate at Copper Trace Family-first Senior Living?

Copper Trace Family-first Senior Living's occupancy is 43%.

How long has Copper Trace Family-first Senior Living been in business?

Copper Trace Family-first Senior Living has been operating for approximately 1 year, based on available licensing and registration records.

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