Heritage Lake Country
Heritage Lake County is a senior living community, operated by HSL 15 LLC, in Hartland, Wisconsin, offering a full continuum of care, ranging from independent living, assisted living, enhanced assisted living, and memory care. The community has been in operation since May 2017 and has 46 licensed beds, providing older adults in Waukesha County with a personalized approach to care, along with shared amenities.
With an occupancy rate of approximately 90%, the community currently has 65 beds occupied, which is higher than the state average. Additionally, the community has undergone three standard inspections, with the most recent dated November 5, 2025. This inspection concluded with one deficiency, which is significantly below Wisconsin’s state average of 12 deficiencies.
Along with 24-hour staffing, rehabilitation services and respite care are also offered. The community is also wheelchair-accessible and is equipped with emergency response systems, which is ideal for those focusing on mobility and safety. Residents also experience a maintenance-free lifestyle, as housekeeping and restaurant-style dining are provided.
Heritage Lake Country is ideal for older adults aged 55+ seeking comprehensive care and structured lifestyle services. Those looking to spend their later years in one place can rest assured of finding the right care in the community, especially with its continuum of care options, ranging from independent living to memory care. Older adults and families may also find the community’s high demand and clean inspection record appealing.
About this community
Occupancy
Heritage Lake Country is legally operated by Milo Pinkerton, and administrated by Hsl 15 LLC.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Wisconsin state average• Total deficiencies (92% below)
• Deficiencies per year (93% below)
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
| 1 | 12 | This facility has 92% fewer total deficiencies than a typical Wisconsin assisted living residence (1 vs. WI avg 12).↓ 92% better |
|
Deficiencies per year
| 0.3 | 4 | This facility has 93% fewer deficiencies per year than a typical Wisconsin assisted living residence (0.3 vs. WI avg 4).↓ 93% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on November 5, 2025, found no deficiencies and the complaint was unsubstantiated.
- A July 18, 2023 complaint investigation substantiated a violation for failing to investigate caregiver medication misappropriation involving morphine.
- The July 18, 2023 survey issued a Statement of Deficiency for noncompliance with resident health and safety requirements.
What does this home offer?
Pets Allowed
Room Sizes: 299-324 / 344-431 / 445 / 747 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Fitness and Recreation
Places of interest near Heritage Lake Country
1.3 miles from city center
Estimated distance in miles from Hartland's city center to Heritage Lake Country's address, calculated via Google Maps.
— 5.63 miles to nearest hospital (Aurora Medical Center Summit)
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Financial Assistance for
Assisted Living in Wisconsin
Heritage Lake Country is located in Hartland, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Compare Assisted Living around Milwaukee
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
| Trinity Woods |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Milwaukee (Mount Mary) | 90
Facility
90
WI AVG
61
Rank
#90 / 496 | No |
63
Facility
63
WI AVG
42
Rank
#140 / 580 | Studio / 1 Bed / 2 Bed | 3
Facility
3
WI AVG
12
Rank
#261 / 334 | - | - | Ssnd Mmu Mch Venture Inc | David Fulcher | - | - | - | - |
| Heritage Lake Country |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hartland | 72
Facility
72
WI AVG
61
Rank
#148 / 496 | Yes |
22
Facility
22
WI AVG
42
Rank
#433 / 580 | Studio / 1 Bed / 2 Bed | 8
Facility
8
WI AVG
12
Rank
#160 / 334 |
90.3%
Facility
90.3%
WI AVG
74.3%
Rank
#90 / 406 | - | Hsl 15 LLC | Milo Pinkerton | 3 | 2
Facility
2
WI AVG
3.8
Rank
#108 / 312 | 1
Facility
1
WI AVG
12
Rank
#69 / 312 | 0.3
Facility
0.3
WI AVG
2.0
Rank
#75 / 312 |
| New Perspective North Shore |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Brown Deer (North 60Th Street) | 60
Facility
60
WI AVG
61
Rank
#186 / 496 | Yes |
47
Facility
47
WI AVG
42
Rank
#252 / 580 | Studio / 1 Bed / 2 Bed | 18
Facility
18
WI AVG
12
Rank
#69 / 334 | - | A+ | Beaver Creek Ops LLC | Ryan Novaczyk | - | - | - | - |
| New Perspective Senior Living | North Shore |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Brown Deer (North 60Th Street) | 60
Facility
60
WI AVG
61
Rank
#186 / 496 | Yes |
18
Facility
18
WI AVG
42
Rank
#455 / 580 | Studio / 1 Bed / 2 Bed | 18
Facility
18
WI AVG
12
Rank
#69 / 334 |
70.0%
Facility
70.0%
WI AVG
74.3%
Rank
#257 / 406 | A+ | Beaver Creek Ops LLC | Ryan Novaczyk | 9 | 12
Facility
12
WI AVG
3.8
Rank
#301 / 312 | 11
Facility
11
WI AVG
12
Rank
#221 / 312 | 1.2
Facility
1.2
WI AVG
2.0
Rank
#175 / 312 |
| New Perspective Senior Living | Waukesha |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Waukesha (Village Of Waukesha) | 60
Facility
60
WI AVG
61
Rank
#186 / 496 | Yes |
33
Facility
33
WI AVG
42
Rank
#357 / 580 | Studio / 1 Bed / 2 Bed | 18
Facility
18
WI AVG
12
Rank
#69 / 334 |
48.3%
Facility
48.3%
WI AVG
74.3%
Rank
#364 / 406 | A+ | Waukesha Ops LLC | Ryan Nocaczyk | 18 | 16
Facility
16
WI AVG
3.8
Rank
#312 / 312 | 51
Facility
51
WI AVG
12
Rank
#298 / 312 | 2.8
Facility
2.8
WI AVG
2.0
Rank
#249 / 312 |
Frequently Asked Questions about Heritage Lake Country
What neighborhood is Heritage Lake Country in?
Heritage Lake Country is in the Hartland neighborhood of Hartland.
Who is the owner of Heritage Lake Country?
The legal owner and operator of Heritage Lake Country is Milo Pinkerton.
Is Heritage Lake Country in a walkable area?
Heritage Lake Country has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at Heritage Lake Country?
Heritage Lake Country's occupancy is 90%.
Who is the administrator of Heritage Lake Country?
Hsl 15 Llc is the administrator of Heritage Lake Country.
How many beds does Heritage Lake Country have?
Heritage Lake Country has 72 beds.
Are there photos of Heritage Lake Country?
Yes — there are 44 photos of Heritage Lake Country in the photo gallery on this page.
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