Lakewood Retirement

Lakewood Retirement is an Independent Living Home in Virginia

Lakewood Retirement is an Independent Living Home in Virginia

Lakewood Retirement

1900 Lauderdale Dr, Richmond, VA 23238 View Map

Lakewood Retirement is an Independent Living Home in Virginia

Lakewood Retirement is an Independent Living Home in Virginia

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Overview of Lakewood Retirement

Lakewood Retirement is an esteemed retirement community located in the lively West End of Richmond. Their priority is to ensure residents enjoy a top-quality lifestyle, with generously-sized and well-appointed living spaces such as apartments and cottages that provide ultimate comfort and relaxation. Residents in the community have easy access to popular destinations like Colonial Williamsburg, Virginia Beach, and Washington, D.C. Lakewood’s location is ideal for those seeking an active and diverse lifestyle.

Lakewood Retirement offers independent living residents access to amenities such as chef-prepared meals, housekeeping, transportation, and activities promoting physical and mental well-being. Healthcare services include on-site nursing staff 24/7, medication management, assistance with daily activities, and therapy. An on-site physician provides medical care, while staff work closely with residents and families to meet their personalized healthcare needs. It’s worth noting that their calendar is always buzzing with exciting activities that aim to enhance the lives of their residents and keep them in the loop. These activities consist of intriguing live entertainment, educational presentations, and lively seasonal celebrations, all aimed at adding value to the residents’ lives. By keeping them informed and engaged, these events provide a sense of community and connectedness.

+1 804-740-2900
Home Information LAKEWOOD MANOR
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
74
Occupancy
87.5%
Total Bed Days Available
182135
Avg. Length of Stay
114 days
Avg. Residents per Day
86
Finance
Home Revenue
$37,461,901.00
Payroll Costs
$12,655,410.00
Profit
$-3,470,484.00
Total Home Costs
$38,019,641.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
33.8%
House Specifics:
CCN
495403
Owner Name
RUSNAK, HEATHER
Rural vs. Urban
Urban
County
Goochland
Type of Control
Governmental — City
Operations
Total Admissions
247
Total Discharges
391
% Medicare Admissions
71%
% Private Pay Admissions
29%
% Medicare Discharges
55%
% Private Pay Discharges
45%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
3 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
4.81 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
7026
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
7026
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
189063
Bed community size
74-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 8 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Active
Facility Type
Assisted Living Facility
License Expiration
September 1, 2026

Additional licensing details

Qualification: Non-Ambulatory | Residential and Assisted Living Care | Special Care Unit

Ownership & operating entity

Lakewood Retirement is administrated by Jennifer Koeniger.

Contact Information

Business Hours: 24 hours , 7 days

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Housing Options: Studio / 1 Bed / 2 Bed

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Building Type: Mid-rise

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Transportation Services

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Fitness and Recreation

Types of Care at Lakewood Retirement

Independent Living Assisted Living Memory Care Nursing Home
Contact Lakewood Retirement

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

0 visits/inspections

Virginia average: 7 complaint visits

Inspection oversight

Inspector name:Kimberly Davis

5 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Virginia average: 7 complaints

13 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Virginia average: 13 citations

7 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Virginia average: 8 violations

Comparison Chart

The information below is reported by the Virginia Department of Social Services and Department of Health.
Compare Independent Living around Richmond
Lakewood Retirement
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Richmond
96
Yes
8
RUSNAK, HEATHER
87.5%
$37,461,901.00
$12,655,410.00
33.8%
86.40
3/5
4.8134
3/5
4/5
3/5
Studio / 1 Bed / 2 Bed
Commonwealth Senior Living at Kings Grant House
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Virginia Beach
75
Yes
55
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Heritage Oaks
IL

For self-sufficient seniors seeking community and minimal assistance.

Virginia 23225
-
Yes
45
CRISP, JACQUELINE
45.3%
$4,671,728.00
$2,544,475.00
54.5%
53.10
4/5
4.1183
4/5
4/5
4/5
Studio / 1 Bed / 2 Bed
Holiday Virginian
IL

For self-sufficient seniors seeking community and minimal assistance.

Richmond
-
Yes
47
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Tuckahoe Pines Retirement Community
IL

For self-sufficient seniors seeking community and minimal assistance.

Richmond
-
Yes
18
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
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Floor Plans

Places of interest near Lakewood Retirement

Address 16.7 miles from city center

Address 1900 Lauderdale Dr, Richmond, VA 23238

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

160
Total Staff
140
Employees
20
Contractors
42,626
Total Hours (Quarter)
61
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse157.8 No
Licensed Practical Nurse328.3 No
Certified Nursing Assistant777.7 No
Staff by Category
Administration
2 staff
7.7hs shift avg
Nursing Staff
129 staff
7.8hs shift avg
Physicians & Practitioners
5 staff
8hs shift avg
Therapy Services
16 staff
6.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.7hs shift avg
Dietary Services
3 staff
7.8hs shift avg
Other Services
3 staff
7.4hs shift avg
Contractor Analysis
11.2%
of total hours from contractors
4,793 contractor hours this quarter
Occupational Therapy Aide: 1 Physical Therapy Aide: 2 Respiratory Therapy Technician: 4 Physical Therapy Assistant: 4 Qualified Social Worker: 2 Speech Language Pathologist: 4 Occupational Therapy Assistant: 1 Diagnostic X-ray Services Staff: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant7707720,31991100%7.7
Licensed Practical Nurse320327,60091100%8.3
Registered Nurse150153,24191100%7.8
Clinical Nurse Specialist4041,8726571%8
RN Director of Nursing5051,74191100%7.4
Respiratory Therapy Technician0441,4277582%7.2
Physical Therapy Assistant0441,3657279%6.8
Speech Language Pathologist0449876976%6
Mental Health Service Worker2029446571%8
Other Dietary Services Staff2027167178%7.7
Administrator1015046369%8
Nurse Practitioner1015046369%8
Physical Therapy Aide0224235864%7.1
Dietitian1013924954%8
Qualified Social Worker0223165560%5.7
Occupational Therapy Aide0111512224%6.8
Medical Director011721213%6
Occupational Therapy Assistant0112955%5.8
Diagnostic X-ray Services Staff011241314%1.8

Health Inspection History

Source: CMS Health Citations (Aug 2018 – Jun 2023)

3
Inspections
22
Total Citations
0
Critical (J-L)
1
Serious (G-I)
7.33
Citations/Inspection
Jun 2023
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
20
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
8
36% of total
Abuse, Neglect & Exploitation
3
14% of total
Infection Control
2
9% of total
Resident Rights
2
9% of total
Pharmacy Services
2
9% of total
Citation Sources
Standard Inspections 22
Complaint Investigations 0
State Comparison (VA)
Avg Citations (State)
38.4
This Facility: 22
Avg Critical (State)
0.4
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jun 23, 2023 F NutritionF0812 Corrected
Jun 23, 2023 D Care PlanningF0658 Corrected
Jun 23, 2023 C Resident RightsF0577 Corrected
Apr 01, 2021 D Abuse/NeglectF0607 Corrected
Apr 01, 2021 D Abuse/NeglectF0609 Corrected
Apr 01, 2021 D Abuse/NeglectF0610 Corrected
Apr 01, 2021 D Infection ControlF0880 Corrected
Apr 01, 2021 E NutritionF0812 Corrected
Apr 01, 2021 D PharmacyF0758 Corrected
Apr 01, 2021 D Quality of CareF0677 Corrected
Apr 01, 2021 D Quality of CareF0684 Corrected
Apr 01, 2021 D Quality of CareF0686 Corrected
Apr 01, 2021 D Quality of CareF0690 Corrected
Apr 01, 2021 G Quality of CareF0692 Corrected
Apr 01, 2021 D Quality of CareF0694 Corrected
Apr 01, 2021 D Quality of CareF0695 Corrected
Apr 01, 2021 D Care PlanningF0641 Corrected
Apr 01, 2021 D Resident RightsF0582 Corrected
Aug 16, 2018 D Infection ControlF0880 Corrected
Aug 16, 2018 D PharmacyF0758 Corrected
Aug 16, 2018 D Quality of CareF0686 Corrected
Aug 16, 2018 D Care PlanningF0658 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
84 Total Residents
Medicare 14 (16.7%)
Private Pay/Other 70 (83.3%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.5 Score
6% better than avg State avg: 10.1

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
20.7 Score
Near average State avg: 19.7

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
13.4%
Lost Too Much Weight
5.3%
Urinary Tract Infection
1.4%
Depressive Symptoms
0.5%
Falls with Major Injury
3.6%
Pneumococcal Vaccine
83.1%
Antipsychotic Use
22.2%
Walking Ability Worsened
20.0%
Influenza Vaccine
50.9%
High Risk Residents with Pressure Ulcers
5.2%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
28.7%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
36.4% 51% worse than avg State: 74.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.7% 40% worse than avg State: 1.2%
Influenza Vaccine
24.9% 66% worse than avg State: 73.6%
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Virginia Seniors

Program
State Program Name
Eligibility
Benefits
Commonwealth Coordinated Care Plus (CCC Plus)
  • General: Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • VA Specifics: Managed care model; high demand in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Virginia Respite Care Grant Program
  • General: Caregiver of someone 60+, Virginia resident.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $40,000 (individual).
  • VA Specifics: Limited grants; rural/urban balance.
  • Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Adult Services Program
Virginia Adult Services (AS)
Official government program page
  • General: Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
  • Income Limits (2025): Varies by locality; typically < ~$2,510/month (200% FPL).
  • Asset Limits: Limited assets (excludes home, car); varies by DSS.
  • VA Specifics: Serves ~5,000 annually; focuses on low-income independence.
  • Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Auxiliary Grant Program
Virginia Auxiliary Grant (AG)
Official government program page
  • General: Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
  • Income Limits (2025): ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
  • Asset Limits: $2,000 (individual).
  • VA Specifics: Serves 4,000; personal needs allowance ($90/month).
  • Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Medicare Savings Program (MSP)
Virginia Medicare Savings Program
  • General: Age 65+ or disabled, VA resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • VA Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Energy Assistance Program (EAP)
Virginia Energy Assistance Program
Official government program page
  • General: Age 60+ prioritized, VA resident, low-income household.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • VA Specifics: Fuel, Crisis, Cooling components; serves ~100,000 households.
  • Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, VA resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • VA Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Virginia VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • VA Specifics: High veteran population; supports rural/urban needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Relief for the Elderly and Disabled
Virginia Property Tax Relief
Official government program page
  • General: Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
  • Income Limits (2025): ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
  • Asset Limits: Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
  • VA Specifics: Offered in 90% of localities; saves ~$500-$2,000/year.
  • Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Senior Farmers’ Market Nutrition Program (SFMNP)
  • General: Age 60+, VA resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • VA Specifics: Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
  • Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Virginia Seniors

VA Medicaid CCC Plus

Commonwealth Coordinated Care Plus (CCC Plus)

Requirements:
  • General:
    Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • VA Specifics:
    Managed care model; high demand in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
VA Respite Grant

Virginia Respite Care Grant Program

Requirements:
  • General:
    Caregiver of someone 60+, Virginia resident.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $40,000 (individual).
  • VA Specifics:
    Limited grants; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
Virginia Adult Services (AS)

Adult Services Program

Requirements:
  • General:
    Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
  • Income Limits (2025):
    Varies by locality; typically < ~$2,510/month (200% FPL).
  • Asset Limits:
    Limited assets (excludes home, car); varies by DSS.
  • VA Specifics:
    Serves ~5,000 annually; focuses on low-income independence.
Benefits without Contact:
  • Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
Virginia Auxiliary Grant (AG)

Auxiliary Grant Program

Requirements:
  • General:
    Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
  • Income Limits (2025):
    ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
  • Asset Limits:
    $2,000 (individual).
  • VA Specifics:
    Serves 4,000; personal needs allowance ($90/month).
Benefits without Contact:
  • Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
Virginia Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, VA resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • VA Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Virginia Energy Assistance Program

Energy Assistance Program (EAP)

Requirements:
  • General:
    Age 60+ prioritized, VA resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • VA Specifics:
    Fuel, Crisis, Cooling components; serves ~100,000 households.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
Virginia SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, VA resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • VA Specifics:
    Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Virginia VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • VA Specifics:
    High veteran population; supports rural/urban needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Virginia Property Tax Relief

Property Tax Relief for the Elderly and Disabled

Requirements:
  • General:
    Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
  • Income Limits (2025):
    ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
  • Asset Limits:
    Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
  • VA Specifics:
    Offered in 90% of localities; saves ~$500-$2,000/year.
Benefits without Contact:
  • Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
Virginia SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, VA resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • VA Specifics:
    Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
Benefits without Contact:
  • Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.
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