Westminster Canterbury Richmond
Westminster Canterbury Richmond is a Retirement Home in Virginia
Westminster Canterbury Richmond is a Retirement Home in Virginia
Westminster Canterbury Richmond
Westminster Canterbury Richmond is a Retirement Home in Virginia
Westminster Canterbury Richmond is a Retirement Home in Virginia
Westminster Canterbury Richmond has a spirit of retirement homes near me and offers a wealth of opportunities for learning, wellness, fun, and spiritual growth. Residents enjoy engaging activities, cultural events, and social gatherings, all designed to promote fulfilment and connection.
The community itself is a haven for those seeking a carefree lifestyle. Residents benefit from exceptional services and amenities, including delicious dining options, comprehensive healthcare services, and a world-class arts program featuring performances, classes, and studios. An on-site Child Development Center even provides opportunities for intergenerational connection.
Westminster Canterbury Richmond is known for its commitment to resident well-being. They offer various living options, including independent living, assisted living, memory support, and healthcare living, ensuring residents receive the care they need as their needs evolve. With a long history of excellence and a dedication to resident satisfaction, Westminster Canterbury Richmond is a top choice for seniors
John Loop is the Executive Director at Westminster Canterbury Richmond. He joined the community in 2023 and brings extensive leadership experience in the senior living industry, including roles as an Executive Director and Skilled Nursing Facility Administrator. John holds a Bachelor of Science in Hospitality and Operations Management from Ohio State University and a Master of Science in Healthcare Administration from Valparaiso University.
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
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About this community
Additional licensing details
Ownership & operating entity
Westminster Canterbury Richmond is administrated by Ms. Susan Chrissley.
Staffing
Key information about the people who lead and staff this community.
Leadership
Care Services
Contact Information
What does this home offer?
Room Sizes: 490 / 760 / 810 / 925 / 1015 / 1030 / 1075 / 1370 / 1400 / 1435 / 1480 / 1490 / 1570 / 1720 / 1760 / 1765 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed / 2-4 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Types of Care at Westminster Canterbury Richmond
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
0 visits/inspections
Inspection oversight
5 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Virginia average: 13 citations
Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
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Places of interest near Westminster Canterbury Richmond
5.9 miles from city center
1600 Westbrook Ave, Richmond, VA 23227
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Comparison Chart
The information below is reported by the Virginia Department of Social Services and Department of Health.Retirement Homes
Retirement Homes
Retirement Homes
Retirement Homes
Retirement Homes
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 33 | 9.2 | No |
| Licensed Practical Nurse | 28 | 9.2 | Yes |
| Certified Nursing Assistant | 98 | 9.4 | Yes |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 73 | 25 | 98 | 31,942 | 91 | 100% | 9.4 |
| Registered Nurse | 33 | 0 | 33 | 11,670 | 91 | 100% | 9.2 |
| Licensed Practical Nurse | 22 | 6 | 28 | 9,517 | 91 | 100% | 9.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,620 | 65 | 71% | 7.7 |
| Speech Language Pathologist | 0 | 9 | 9 | 1,901 | 73 | 80% | 6.9 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,493 | 68 | 75% | 7.2 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 1,329 | 71 | 78% | 7.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 952 | 65 | 71% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 940 | 71 | 78% | 7.5 |
| Physical Therapy Aide | 0 | 3 | 3 | 859 | 71 | 78% | 6.8 |
| Qualified Social Worker | 0 | 3 | 3 | 811 | 66 | 73% | 6.5 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 488 | 81 | 89% | 6 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
Health Inspection History
Source: CMS Health Citations (Mar 2021 – Oct 2024)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (VA)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Oct 30, 2024 | D | Care Planning | F0658 | Corrected |
| Oct 30, 2024 | D | Care Planning | F0842 | Corrected |
| Jun 12, 2024 | D | Pharmacy | F0757 | Corrected |
| Jun 12, 2024 | D | Quality of Care | F0684 | Corrected |
| Jun 12, 2024 | D | Care Planning | F0656 | Corrected |
| Jun 12, 2024 | D | Resident Rights | F0554 | Corrected |
| May 25, 2023 | D | Quality of Care | F0688 | Corrected |
| May 25, 2023 | D | Care Planning | F0842 | Corrected |
| May 25, 2023 | B | Resident Rights | F0582 | Corrected |
| May 25, 2023 | B | Resident Rights | F0625 | Corrected |
| Mar 25, 2021 | F | Nutrition | F0803 | Corrected |
| Mar 25, 2021 | F | Nutrition | F0812 | Corrected |
| Mar 25, 2021 | D | Quality of Care | F0677 | Corrected |
| Mar 25, 2021 | F | Resident Rights | F0625 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Virginia Seniors
- General: Age 65+ or disabled, Virginia resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- VA Specifics: Managed care model; high demand in urban areas.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
- General: Caregiver of someone 60+, Virginia resident.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $40,000 (individual).
- VA Specifics: Limited grants; rural/urban balance.
- Services: In-home respite (up to 30 days/year), adult day care (~$65/day), facility respite (up to 5 days).
- General: Age 60+ (or disabled 18+), VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
- Income Limits (2025): Varies by locality; typically < ~$2,510/month (200% FPL).
- Asset Limits: Limited assets (excludes home, car); varies by DSS.
- VA Specifics: Serves ~5,000 annually; focuses on low-income independence.
- Services: Personal care (4-6 hours/week), adult day care (~$60/day), chore services, assessments, respite (~5 days/year).
- General: Age 65+ (or disabled 18+), VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
- Income Limits (2025): ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
- Asset Limits: $2,000 (individual).
- VA Specifics: Serves 4,000; personal needs allowance ($90/month).
- Services: Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included.
- General: Age 65+ or disabled, VA resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- VA Specifics: Includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
- General: Age 60+ prioritized, VA resident, low-income household.
- Income Limits (2025): ~$3,970/month (185% FPL).
- Asset Limits: Not assessed.
- VA Specifics: Fuel, Crisis, Cooling components; serves ~100,000 households.
- Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max), equipment repair (~$250).
- General: Age 55+, unemployed, low-income, VA resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified.
- VA Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
- General: Age 65+ or disabled veteran/spouse, VA resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth).
- VA Specifics: High veteran population; supports rural/urban needs.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
- General: Age 65+ or disabled, VA resident, homeowner, income/asset limits vary by locality.
- Income Limits (2025): ~$50,000-$75,000/year (household, e.g., Fairfax: $72,000; Richmond: $50,000).
- Asset Limits: Varies (e.g., Fairfax: $400,000 net worth; Richmond: $100,000).
- VA Specifics: Offered in 90% of localities; saves ~$500-$2,000/year.
- Services: Tax exemption/deferral (~$500-$2,000/year depending on locality).
- General: Age 60+, VA resident, low-income.
- Income Limits (2025): ~$2,322/month (185% FPL).
- Asset Limits: Not assessed.
- VA Specifics: Vouchers (~$50-$75/season); serves ~15,000 via AAAs.
- Services: Vouchers (~$50-$75/season) for produce at farmers’ markets.
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