Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

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An upscale senior living community in Phoenix, The Palazzo provides services for independent living, assisted living, memory care, and skilled nursing residents. The skilled nursing department of the senior living home keeps an open mind in the community, ensuring the highest level of support for the residents. The Palazzo understands the importance of meaningful relationships and the importance of family, which is why it highly practices a resident-centered approach to holistic wellness for seniors; where building new friendships and staying close to family is one of the top priorities of the management.
The upscale nursing homes provide state-of-the-art facilities that cater to short-term or long-term residents; they also are guaranteed to feel comfortable and know that they belong in a home that offers 24-hour nursing care with inpatient and outpatient care in a resort-like community with the utmost level of hospitality. The Palazzo boasts a team of in-house medical experts and rehabilitation specialists ready to assist and accommodate any necessary needs that may arise.
May offer a more intimate, personalized care environment.
Lower occupancy suggests more openings may be available.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
18% of new residents, usually for short-term rehab.
61% of new residents, often for short stays.
22% of new residents, often for long-term daily care.
The Palazzo is administrated by Charles B Kerby.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
3 complaint inspections
Arizona average: 6 complaint visits
Arizona average: 5 inspections
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Arizona average: 6 complaints
The most recent inspection on October 16, 2025, found no deficiencies during the complaint investigation. Earlier inspections also showed no deficiencies, including complaint investigations and reviews related to capacity changes and ownership. Inspectors did not cite any issues related to resident care, safety, or documentation in these reports. Complaint investigations were consistently unsubstantiated, with no enforcement actions or fines listed in the available reports. This pattern indicates stable compliance with regulatory requirements over time.
Arizona average 6.3
Last Health inspection on Jun 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
23 of 30 citations resulted from standard inspections; 5 of 30 resulted from complaint investigations; and 2 of 30 came from combined inspections (standard and complaint).
Arizona average: 0.1
Arizona average: 0.6
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
8.2 miles from city center — 3.43 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)
6250 N 19th Ave, Phoenix, AZ 85015
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
0 contractor hours this quarter
No contractor roles were reported this quarter.
| Certified Nursing Assistant | 43 | 0 | 43 | 10,812 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 22 | 0 | 22 | 5,460 | 91 | 100% | 10.3 |
| Registered Nurse | 6 | 0 | 6 | 1,368 | 83 | 91% | 9.2 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,318 | 89 | 98% | 7.5 |
| Dental Services Staff | 2 | 0 | 2 | 1,045 | 67 | 74% | 8.4 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 779 | 74 | 81% | 6 |
| Physical Therapy Assistant | 3 | 0 | 3 | 627 | 85 | 93% | 5.5 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 500 | 56 | 62% | 8.9 |
| Qualified Social Worker | 1 | 0 | 1 | 273 | 52 | 57% | 5.3 |
| Speech Language Pathologist | 2 | 0 | 2 | 73 | 10 | 11% | 7.3 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 24 | 3 | 3% | 8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Historical financial and operational data for The Palazzo based on CMS SNF Cost Reports.
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