Total health inspections
6
Virginia average 4.2
Last Health inspection on Jun 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Southampton Rehabilitation and Healthcare Center
Nursing Home in Richmond
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Southampton Rehabilitation and Healthcare Center
Nursing Home in Richmond
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Located on Forest Hill Avenue in Richmond, Virginia, the Southampton Rehabilitation and Healthcare Center offers a variety of services including skilled nursing care, specialized orthopedic rehabilitation, memory care, and wound care. With a total of 196 beds, the center provides 24/7 skilled nursing services to ensure the well-being of its residents.
In addition to its medical services, the center also provides a variety of amenities to enhance each senior’s comfort and quality of life. These include housekeeping and laundry services, local trips and outings, cozy lounges, enclosed patios, fine dining options, WiFi, a salon and barber shop, and concierge services. At Southampton Rehabilitation and Healthcare Center, seniors can feel at ease knowing they are receiving utmost attention and support.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 63rd out of 67 homes in Virginia.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 63rd out of 67 homes in Virginia.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 56m per day
vs Virginia avg
-22%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 32m per day | ▼ 22% State avg: 41m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 53m per day | ▼ 12% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 59m per day | ▼ 10% State avg: 3h 19m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 40% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 8m per day | ▼ 71% State avg: 28m per day · National avg: 29m per day |
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
196
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
82.9%
Avg. Length of Stay
125 days
Occupancy rate
82.9%
Avg. Length of Stay
125 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
21% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
37% of new residents, often for short stays.
Typical stay
24 days
Medicaid
42% of new residents, often for long-term daily care.
Typical stay
7 - 8 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$11.3M
Profit
$1.7M
Privately-owned community
Operated by a business corporation.
Home revenue
$11.3M
Profit
$1.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.6M
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Health Inspection History
Inspections
Total health citations
51
Virginia average 38.4
Citations per inspection
8.5
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
31 of 51 citations resulted from standard inspections; and 20 of 51 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Virginia averageVirginia average: 0.4
Serious Health citations
2
2
100% worse than Virginia averageVirginia average: 1
0 critical citations
2 serious citations
49 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 12, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 12, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 12, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 12, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 12, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 12, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jun 12, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jun 12, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Richmond The information below is reported by the Virginia Department of Social Services and Department of Health.
Filter by care type
| Our Lady of Hope Health Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Richmond | 163 | 95.9% | +12% | 3.99 | -44% | +7% | 0 | 31 | 6.2 | 0 | 71 | - | 27 | Dilorenzo, Francis | $20.9M | $6.9M | 33.2% | 495311 | ||||
| The Virginia Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Richmond (Byrd Park Court Historic District) | - | - | - | 4.03 | - | +8% | 0 | 0 | 0.0 | 0 | 129 | - | 48 | - | - | - | - | 4.9E+85 | ||||
| Southampton Rehabilitation and Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Richmond (Oxford) | 196 | 82.9% | -3% | 2.94 | +3% | -22% | 3 | 51 | 8.5 | 2 | 176 | - | 55 | Powell, Raven | $11.0M | $3.2M | 29.2% | 495423 | ||||
| Westport Rehabilitation and Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Richmond | 225 | 91.1% | +6% | 3.02 | -22% | -19% | 2 | 139 | 10.7 | 3 | 193 | - | 28 | - | $37.8M | $14.3M | 37.8% | 495227 |
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Places of interest near Southampton Rehabilitation and Healthcare Center
5.2 miles from city center
Estimated distance in miles from Richmond's city center to Southampton Rehabilitation and Healthcare Center's address, calculated via Google Maps.
— 1.58 miles to nearest hospital (Ms. Cynthia Schieck)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
210
Employees
176
Contractors
34
Staff to resident ratio
1.24:1
26% worse than Virginia averageVirginia average ratio: 1.67:1
Avg staff/day
83
Average shift
8.4 hours
5% better than Virginia averageVirginia average: 8 hours
Total staff hours (quarter)
63,520
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
48
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
103
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
7.1%
4,493 contractor hours this quarter
Registered Nurse: 12
Physical Therapy Assistant: 6
Speech Language Pathologist: 6
Qualified Social Worker: 4
Physical Therapy Aide: 3
Respiratory Therapy Technician: 3
Staff by category
| Certified Nursing Assistant | 103 | 0 | 103 | 31,026 | 91 | 100% | 8 |
| Licensed Practical Nurse | 48 | 0 | 48 | 18,042 | 91 | 100% | 10 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,975 | 80 | 88% | 8 |
| Registered Nurse | 8 | 12 | 20 | 2,910 | 90 | 99% | 8.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,383 | 88 | 97% | 8.1 |
| Speech Language Pathologist | 0 | 6 | 6 | 1,355 | 82 | 90% | 6.8 |
| Mental Health Service Worker | 2 | 0 | 2 | 968 | 66 | 73% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 877 | 70 | 77% | 7.4 |
| RN Director of Nursing | 2 | 0 | 2 | 712 | 66 | 73% | 7.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 649 | 73 | 80% | 6.6 |
| Qualified Social Worker | 0 | 4 | 4 | 530 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Dietitian | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Physical Therapy Assistant | 0 | 6 | 6 | 357 | 55 | 60% | 5 |
| Qualified Activities Professional | 1 | 0 | 1 | 296 | 37 | 41% | 8 |
103 Certified Nursing Assistant
% of Days
100%
48 Licensed Practical Nurse
% of Days
100%
6 Clinical Nurse Specialist
% of Days
88%
20 Registered Nurse
% of Days
99%
3 Other Dietary Services Staff
% of Days
97%
6 Speech Language Pathologist
% of Days
90%
2 Mental Health Service Worker
% of Days
73%
3 Physical Therapy Aide
% of Days
77%
2 RN Director of Nursing
% of Days
73%
3 Respiratory Therapy Technician
% of Days
80%
4 Qualified Social Worker
% of Days
71%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
65%
1 Dietitian
% of Days
63%
6 Physical Therapy Assistant
% of Days
60%
1 Qualified Activities Professional
% of Days
41%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
170
Medicare
26
15.3% of residents
Medicaid
119
70% of residents
Private pay or other
25
14.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
40% better than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.6
46% better than Virginia averageVirginia average: 19.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.5%
Percent of long-stay residents whose need for help with daily activities has increased
4.5%
73% better than Virginia averageVirginia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.9%
Percent of long-stay residents whose ability to move independently worsened
7.9%
60% better than Virginia averageVirginia average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.5%
14% better than Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
19% better than Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.4%
Percent of long-stay high risk residents with pressure ulcers
5.4%
In line with Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.8%
Percent of long-stay residents who lose too much weight
9.8%
67% worse than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
75.7%
Percent of long-stay residents who have depressive symptoms
75.7%
408% worse than Virginia averageVirginia average: 14.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.1%
Percent of long-stay residents who received an antipsychotic medication
9.1%
29% better than Virginia averageVirginia average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
75.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
75.9%
17% worse than Virginia averageVirginia average: 91.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.8%
13% worse than Virginia averageVirginia average: 94.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.33
Number of hospitalizations per 1,000 long-stay resident days.
1.33
9% better than Virginia averageVirginia average: 1.46
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.10
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.10
22% better than Virginia averageVirginia average: 1.41
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.7%
26% worse than Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
80% better than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
58.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
58.9%
20% worse than Virginia averageVirginia average: 73.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.4%
15% worse than Virginia averageVirginia average: 22.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
14.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
14.1%
21% worse than Virginia averageVirginia average: 11.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.2%
Percentage of SNF residents who experience falls with major injury during their stay.
2.2%
188% worse than Virginia averageVirginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
70.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
70.0%
30% better than Virginia averageVirginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
46.6%
Rate of successful return to home or community from a skilled nursing facility.
46.6%
8% worse than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$22K
58% lower than Virginia averageVirginia average: $52K
Number of fines
3
70% more fines than Virginia averageVirginia average: 1.8
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Virginia averageVirginia average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$22K
Virginia average
$52K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 27, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 27, 2024
$12K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 22, 2024
$7K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 26, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 26, 2023
$3K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Southampton Rehabilitation and Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
85.9%
↑ 3.0pp vs 2023
Net Income
$1.7M
↑ ~$48.8K vs 2023
Total Payroll
$8.5M
↑ ~$4.5M vs 2023
Profit Margin
7.5%
↓ 7.8pp vs 2023
Loading trend charts...
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