Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
294
291 employees · 3 contractors · 98 on an average day Jacob Health Care Center
Nursing Home & Skilled Nursing · San Diego, CA
CMS overall rating
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Jacob Health Care Center
Nursing Home & Skilled Nursing · San Diego, CA
CMS overall rating
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Jacob Health Care Center accepts Medicare, Medicaid, and private pay.
Overview of Jacob Health Care Center
Jacob Health Care Center provides skilled nursing and physical rehabilitation services in San Diego, California. Specialty programs accommodate clinical requirements such as wound care and sub-acute care, combining physical recovery efforts with regular nursing assistance.
Operating under administrator Joseph Cruz and Utah Lake Holdings, this 40-bed facility offers a setting where care teams interact closely with residents. Daily nurse staffing averages 3 hours and 13 minutes per resident. Amenities include an outdoor patio, landscaped courtyards, and a barber salon. Payment options cover Medicare, Medicaid, and direct private pay.
Interested individuals can get in touch with Jacob Health Care Center to check current room availability, discuss insurance coverage, or arrange a private tour.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 278th out of 290 nursing homes we track in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 13m
This nursing home is ranked 278th out of 290 nursing homes we track in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 13mStandout metric: Physical therapist is +84% above California average
3 of 6 metrics below California average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 29 are the facility's own employees; no agency contractors work in this role.
29 staff · 7.9-hour shifts
41m
↑ 6% · CA 39mThis facility: 41m per resident per day, 6% above the California average of 39m (among California facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 29 are the facility's own employees; no agency contractors work in this role.
29 staff · 7.9-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 37 are the facility's own employees; no agency contractors work in this role.
37 staff · 7.6-hour shifts
53m
↓ 27% · CA 1h 13mThis facility: 53m per resident per day, 27% below the California average of 1h 13m (among California facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 37 are the facility's own employees; no agency contractors work in this role.
37 staff · 7.6-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 86 are the facility's own employees; no agency contractors work in this role.
86 staff · 7.6-hour shifts
1h 38m
↓ 38% · CA 2h 39mThis facility: 1h 38m per resident per day, 38% below the California average of 2h 39m (among California facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 86 are the facility's own employees; no agency contractors work in this role.
86 staff · 7.6-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
9m
↑ 84% · CA 5mThis facility: 9m per resident per day, 84% above the California average of 5m (among California facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 3m
↓ 25% · CA 4h 5mThis facility: 3h 3m per resident per day, 25% below the California average of 4h 5m (among California facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
52m
↑ 75% · CA 30mThis facility: 52m per resident per day, 75% above the California average of 30m (among California facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
294
291 employees · 3 contractors · 98 on an average day
294 total staff / 128 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
2.30 : 1
↑ 29% · CA 1.79This facility: 2.30 staff per resident, 29% above the California average of 1.79 (among California facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
294 staff ÷ 128 residents
See full California ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.4 h
↓ 4% · CA 7.7 hThis facility: 7.4 h, 4% below the California average of 7.7 h (among California facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
67,047 staff hours this quarter
See full California ranking →99.9% of staff hours were worked by the facility's own employees
California average: 95.3% · Contractors this quarter: Other Physician (2), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
40
Rank #312 / 341Bed count — State benchmarked This nursing home is ranked 312th out of 341 nursing homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
40
Rank #312 / 341Bed count — State benchmarked This nursing home is ranked 312th out of 341 nursing homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Smaller home · May offer a more intimate, personalized care environment.
Years of operating
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #74 / 198Years in operation — State benchmarked This nursing home is ranked 74th out of 198 nursing homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #74 / 198Years in operation — State benchmarked This nursing home is ranked 74th out of 198 nursing homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
29
years
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #238 / 344Walk Score — State benchmarked This nursing home is ranked 238th out of 344 nursing homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #238 / 344Walk Score — State benchmarked This nursing home is ranked 238th out of 344 nursing homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
49
/ 100
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
118
days
BBB Rating
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
C+
Not Accredited
How BBB ratings workAbout This Community
Facility TypeResidential Care Elderly
IssuanceDecember 31, 2024
CountySan Diego
License Number374604815
CMS Certification Number055508
Jacob Health Care Center is legally operated by Utah Lake Holdings, LLC, and administered by Joseph Cruz.
Owner NameUtah Lake Holdings, LLC
Resident Council
CNA Training Program
Outpatient Rehabilitation
Physical Therapy
Occupational Therapy
Speech Therapy
Subacute Care
IV Therapy
Wound CareCare for wounds such as pressure sores, surgical wounds, or ulcers, including assessment, dressing changes, and monitoring for infection.
Respiratory Care
Dental Referral
Podiatry Referral
Audiology Referral
Psychosocial and Psychiatric Evaluation
TransportationListed as: Transportation to appointments
Specialized Dementia Live-in Staff
Specialized Dementia Separate Housekeeping Staff
No Admission Fee
Pets not allowed
Courtyard
Patio
Beauty Salon
Private Space for Gatherings
Activities
Resident and Family Councils
Musical Performances
Current Events Discussion
Newspaper Reading
Singing
Stretching Exercises
Games
Trivia
Gardening
Field Trips/Outings
Volunteering
This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. CA average
1 Worse
Metrics worse than California average:
• Citations per inspection (60% above) 1 At Avg Metrics at California average:
• Moderate citations (Type B) (at CA avg) 3 Better Metrics better than California average:
• Total citations (43% below)
• Serious citations (Type A) (100% below)
• Total complaints (100% below)
• Citations per inspection (60% above) 1 At Avg Metrics at California average:
• Moderate citations (Type B) (at CA avg) 3 Better Metrics better than California average:
• Total citations (43% below)
• Serious citations (Type A) (100% below)
• Total complaints (100% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 7.0 | This facility has 43% fewer total citations than a typical California nursing home (4 vs. CA avg 7).↓ 43% better |
|
Serious citations (Type A)
Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 0 | 3.0 | This facility has 100% fewer serious citations (type a) than a typical California nursing home (0 vs. CA avg 3).↓ 100% better Rank #1 / 293 Serious citations (Type A) — State benchmarked This nursing home is ranked 1st out of 293 nursing homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among the 293 nursing homes in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. |
|
Moderate citations (Type B)
Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 4 | 4.0 | This facility has moderate citations (type b) in line with the California average (4 vs. CA avg 4).— At avg |
|
Citations per inspection
Average citations per inspection.
| 0.8 | 0.5 | This facility has 60% more citations per inspection than a typical California nursing home (0.8 vs. CA avg 0.5).↑ 60% worse |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total inspections
Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.
| 5 | 19.0 | This facility has had 74% fewer total inspections than the California average (5 vs. CA avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 74% fewer |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 6.0 | This facility has had 100% fewer complaint visits than the California average (0 vs. CA avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 4 | 4.0 | This facility has other visits in line with the California average (4 vs. CA avg 4).— At avg |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 1 | 4.0 | This facility has had 75% fewer official inspections than the California average (1 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↓ 75% fewer |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 0 | 13.0 | This facility has 100% fewer total complaints than a typical California nursing home (0 vs. CA avg 13).↓ 100% better |
CMS Health Inspection History
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Total health inspections
6
↓ 51% · CA 12.2This facility: 6, 51% below the California average of 12.2 (among California facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
34
Rank #114 / 293Health citations — State benchmarked This nursing home is ranked 114th out of 293 nursing homes we track in California for health citations. Shows this facility's total health deficiency citations benchmarked to the California State average, with a ranking across all 293 CA facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 32% · CA 49.9This facility: 34, 32% below the California average of 49.9 (among California facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
5.67
Rank #219 / 293Citations per inspection — State benchmarked This nursing home is ranked 219th out of 293 nursing homes we track in California for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the California mean across 293 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 19% · CA 4.75This facility: 5.67, 19% above the California average of 4.75 (among California facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
34 of 34 citations corrected
Critical
J–L
0
↓ 100% · CA 0.3This facility: 0, 100% below the California average of 0.3 (among California facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
0
↓ 100% · CA 0.9This facility: 0, 100% below the California average of 0.9 (among California facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
34
↓ 28% · CA 47.2This facility: 34, 28% below the California average of 47.2 (among California facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · CA 1.5This facility: 0, 100% below the California average of 1.5 (among California facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Apr 01, 2026 · 1 citation (Resident Rights, moderate), corrected
Most cited category: Resident Assessment & Care Planning, 9 of 34 citations · 8 categories in total
Citations history
Most recent first
Apr 01, 2026
1 citation
Resident Rights moderate citation
Corrected
Corrected
Jan 15, 2026
10 citations
Infection Control moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Nov 27, 2024
1 citation
Pharmacy moderate citation
Corrected
Corrected
Sep 12, 2024
13 citations
Administration moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Jan 31, 2024
2 citations
Nursing Services moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Jun 11, 2021
7 citations
Administration moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Top deficiency categories
Share of 34 citations
Resident Assessment & Care Planning
9 deficiencies (26%)
Quality of Life & Care
8 deficiencies (24%)
Resident Rights
5 deficiencies (15%)
Infection Control
4 deficiencies (12%)
Pharmacy Services
3 deficiencies (9%)
Administration
2 deficiencies (6%)
Nursing & Physician Services
2 deficiencies (6%)
Nutrition & Dietary
1 deficiency (3%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 34 citations resulted from standard inspections; and 4 of 34 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Total fines
$0
CA avg $58KCalifornia average: $57,703. Average among the 498 California facilities with a penalty on record.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.
Number of fines
0
CA avg 2.06California average: 2.06. Average among the 498 California facilities with a penalty on record.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
CA avg 0.57California average: 0.57. Average among the 498 California facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the California average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 18% · CA 4.2This facility: 5.0, 18% above the CA average of 4.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
↑ 13% · CA 3.5This facility: 4.0, 13% above the CA average of 3.5 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
3.7
Score · lower is better
↓ 37% · CA 5.9This facility: 3.7, 37% below the CA average of 5.9 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
4.3
Score · lower is better
↓ 57% · CA 10.0This facility: 4.3, 57% below the CA average of 10.0 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.13 long-stay measures: 9 better, 1 worse, 3 near CA average
8 short-stay measures: 4 better, 1 worse, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
↓ 68% · CA 10.2This facility: 3.3, 68% below the CA average of 10.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
3.3%
↓ 68% · CA 10.2This facility: 3.3, 68% below the CA average of 10.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
7.9%
↓ 19% · CA 9.8This facility: 7.9, 19% below the CA average of 9.8 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
7.9%
↓ 19% · CA 9.8This facility: 7.9, 19% below the CA average of 9.8 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
1.7%
↓ 83% · CA 10.2This facility: 1.7, 83% below the CA average of 10.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
1.7%
↓ 83% · CA 10.2This facility: 1.7, 83% below the CA average of 10.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
0.3%
↓ 78% · CA 1.2This facility: 0.3, 78% below the CA average of 1.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.3%
↓ 78% · CA 1.2This facility: 0.3, 78% below the CA average of 1.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
↓ 100% · CA 1.6This facility: 0.0, 100% below the CA average of 1.6 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
↓ 100% · CA 1.6This facility: 0.0, 100% below the CA average of 1.6 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
3.1%
↓ 29% · CA 4.3This facility: 3.1, 29% below the CA average of 4.3 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
3.1%
↓ 29% · CA 4.3This facility: 3.1, 29% below the CA average of 4.3 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
4.2%
↑ 3% · CA 4.0This facility: 4.2, 3% above the CA average of 4.0 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
4.2%
↑ 3% · CA 4.0This facility: 4.2, 3% above the CA average of 4.0 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
4.3%
↓ 41% · CA 7.3This facility: 4.3, 41% below the CA average of 7.3 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
4.3%
↓ 41% · CA 7.3This facility: 4.3, 41% below the CA average of 7.3 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
3.0%
↓ 75% · CA 12.0This facility: 3.0, 75% below the CA average of 12.0 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
3.0%
↓ 75% · CA 12.0This facility: 3.0, 75% below the CA average of 12.0 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 1% · CA 98.6This facility: 100.0, 1% above the CA average of 98.6 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 1% · CA 98.6This facility: 100.0, 1% above the CA average of 98.6 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 2% · CA 98.2This facility: 100.0, 2% above the CA average of 98.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 2% · CA 98.2This facility: 100.0, 2% above the CA average of 98.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.91
↓ 15% · CA 2.25This facility: 1.91, 15% below the CA average of 2.25 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of hospitalizations per 1,000 long-stay resident days.
1.91
↓ 15% · CA 2.25This facility: 1.91, 15% below the CA average of 2.25 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.56
↑ 61% · CA 1.59This facility: 2.56, 61% above the CA average of 1.59 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.56
↑ 61% · CA 1.59This facility: 2.56, 61% above the CA average of 1.59 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
↑ 24% · US 53.7This facility: 66.7, 24% above the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
↑ 24% · US 53.7This facility: 66.7, 24% above the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
55.2%
↑ 9% · US 50.6This facility: 55.2, 9% above the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
55.2%
↑ 9% · US 50.6This facility: 55.2, 9% above the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
↑ 11% · CA 1.5This facility: 1.6, 11% above the CA average of 1.5 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
↑ 11% · CA 1.5This facility: 1.6, 11% above the CA average of 1.5 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 6% · CA 94.4This facility: 100.0, 6% above the CA average of 94.4 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 6% · CA 94.4This facility: 100.0, 6% above the CA average of 94.4 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 7% · CA 93.2This facility: 100.0, 7% above the CA average of 93.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 7% · CA 93.2This facility: 100.0, 7% above the CA average of 93.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.8%
↓ 19% · CA 23.2This facility: 18.8, 19% below the CA average of 23.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.8%
↓ 19% · CA 23.2This facility: 18.8, 19% below the CA average of 23.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.6%
↓ 23% · CA 11.2This facility: 8.6, 23% below the CA average of 11.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
8.6%
↓ 23% · CA 11.2This facility: 8.6, 23% below the CA average of 11.2 (among CA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Jacob Health Care Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 288 California nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, but less than last year
−1.8% operating margin
+11.5 pts vs prior year
An operating loss in 5 of the last 8 reported years. Other income ($0.1M) trims the net loss to −$0.4M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Payroll in line with California homes
59.8% payroll share of revenue
CA average 61.4%Rank #79 / 288Payroll % of net patient revenue — State benchmarked This nursing home is ranked 79th out of 288 nursing homes we track in California for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the California average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.2M while revenue rose $4.2M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with California homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | CA median | Compared with CA homesRank in CA | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $26.9M | +$4.2M | Trend 20162024 | CA median $15.3M | Rank in CA Rank #35 / 288Net patient revenue — State benchmarked This nursing home is ranked 35th out of 288 nursing homes we track in California for net patient revenue. Shows this facility's net patient revenue compared to the California average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 88% of homes | Above CA median Higher net patient revenue than 88% of CA homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $27.4M | +$1.7M | Trend 20162024 | CA median — | Rank in CA Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.5M | +$2.5M | Trend 20162024 | CA median — | Rank in CA Not ranked | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −1.8% | +11.5 pts | Trend 20162024 | CA median — | Rank in CA Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.1M | — | Trend — | CA median — | Rank in CA Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$0.4M | +$2.1M | Trend — | CA median — | Rank in CA Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Staff spending in line with California homes
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | CA median | Compared with CA homesRank in CA | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $16.1M | +$0.2M | Trend 20162024 | CA median $8.8M | Rank in CA Rank #25 / 288Payroll costs — State benchmarked This nursing home is ranked 25th out of 288 nursing homes we track in California for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the California average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 92% of homes | Top 8% in CA by size Higher payroll than 92% of CA homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 59.8% | −10.3 pts | Trend 20162024 | CA median 53.8% | Rank in CA Rank #79 / 288Payroll % of net patient revenue — State benchmarked This nursing home is ranked 79th out of 288 nursing homes we track in California for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the California average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in California that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 73% of homes | Near CA average The CA average is 61.4% of revenue. Within 3 points of it reads as near the average. |
Charts, 2016–2024 2 charts · CA benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the California payroll average.
% of net patient revenue
Payroll share Operating margin CA payroll average No report
Year-by-year data, 2016–2024 every reported year · latest first, scroll sideways
| Metric | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023no report | 2024 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $20.0M | $20.2M | $19.4M | $22.3M | $24.1M | $24.7M | $22.7M | $26.9M | |
| Operating expenses | $22.8M | $20.2M | $20.1M | $20.6M | $21.8M | $23.4M | $25.7M | $27.4M | |
| Net patient income | −$2.8M | −$0.1M | −$0.7M | $1.6M | $2.3M | $1.3M | −$3.0M | −$0.5M | |
| Operating margin | −14.2% | −0.3% | −3.8% | 7.3% | 9.7% | 5.2% | −13.3% | −1.8% | |
| Net income | −$2.7M | $0.1M | −$0.6M | $1.6M | $2.5M | $1.3M | −$2.5M | −$0.4M | |
| Payroll costs | $11.1M | $11.6M | $11.6M | $12.2M | $13.5M | $15.0M | $15.9M | $16.1M | |
| Payroll share of revenue | 55.6% | 57.5% | 59.9% | 54.7% | 55.8% | 60.6% | 70.1% | 59.8% | |
| Beds | 128 | 128 | 128 | 168 | 168 | 128 | 168 | 168 | |
| Gross revenue | $29.0M | $26.8M | $26.7M | $27.7M | $27.4M | $30.9M | $27.8M | $27.8M | |
| Salaries | $9.7M | $10.0M | $10.1M | $10.8M | $12.1M | $13.3M | $14.3M | $14.1M | |
| Wage-related costs | $1.5M | $1.6M | $1.5M | $1.4M | $1.4M | $1.7M | $1.6M | $1.9M | |
| Contract labor | $0.0M | — | $0.0M | $0.0M | $0.0M | $0.0M | $0.8M | $0.0M | |
| Other operating costs | $11.7M | $8.6M | $8.5M | $8.4M | $8.3M | $8.5M | $9.8M | $11.3M | |
| Net patient revenue per day | $430 | $441 | $423 | $375 | $403 | $540 | $394 | $537 | |
| Cost per day | $491 | $443 | $439 | $348 | $364 | $512 | $447 | $546 | |
| Average length of stay | 74.8 days | 87.2 days | 84.9 days | 88.6 days | 111.7 days | 112.1 days | 97.7 days | 118.3 days |
Showing 2024–2022 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
377 admissions · FY2024
Residents admitted during the year.
Medicare
150 · 40%
Medicaid
34 · 9%
Private pay & other
193 · 51%
Resident snapshot
128 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
100 · 78%
Medicaid
28 · 22%
Private pay & other
0 · 0%
Leaving
366 discharges · FY2024
Residents discharged during the year.
Medicare
143 · 39%
Medicaid
131 · 36%
Private pay & other
92 · 25%
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Reviews (1)
Jacob Health Care Center Reviews
John
Worst place to be. Especially with a crazy DON like Alice.
Rating Their Experiences
What do you like most about living here?
I don’t like it here. It’s not staffed well, and Alice is a horrible DON that does not really care about the residents. If she did she would staff better.
Are there enough caregivers to handle the residents' needs, especially during emergencies?
No
Are the common areas pleasant and comfortable for socializing or relaxing?
No
How do you feel about the level of social interaction available with other residents?
Not much
How was the units offered in this community?
They choose for you, it’s all old equipment and half the time it doesn’t work.
Do you feel safe living in this community?
No
How well do you think the community handles emergencies or unexpected events?
They don’t train staff well to handle them
How would you rate the quality and variety of the meals? (1-5)
1
Are special diets handled well?
No
Is the dining schedule flexible enough to meet your preferences?
No
Are there any hidden fees or unexpected charges?
Yes
Would you recommend this community to others looking for senior living options?
Never
Is there anything you wish you knew before moving in?
I wish I knew about the roaches
Places of interest near Jacob Health Care Center
3.9 miles from city center
Estimated distance in miles from San Diego's city center to Jacob Health Care Center's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The California average is: 61.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| University Care Center | NH HOS SNF | San Diego (Mid-City) | 87
Facility
87
CA AVG
161
Rank
#230 / 341 |
93.4%
Facility
93.4%
CA AVG
82.2%
Rank
#108 / 299 | +14% | 3.73
Facility
3.73
CA AVG
4.33
Rank
#238 / 290 | -53% | -14% | $0
Facility
$0
CA AVG
$60.5k
Rank
#1 / 295 | 42
Facility
42
CA AVG
49.9
Rank
#155 / 293 | 3.2
Facility
3.2
CA AVG
4.7
Rank
#62 / 293 | - | 81 | - |
71
Facility
71
CA AVG
60
Rank
#121 / 344 | Pouya Afshar | $16.8MFiscal year ending 12/2024
Facility
$16.8MFiscal year ending 12/2024
CA AVG
$17.3M
Rank
#118 / 288 | $8.9MFiscal year ending 12/2024
Facility
$8.9MFiscal year ending 12/2024
CA AVG
$9.8M
Rank
#139 / 288 | 52.8%Fiscal year ending 12/2024
Facility
52.8%Fiscal year ending 12/2024
CA AVG
61.4%
Rank
#159 / 288 | 055328 | ||||
| Arroyo Vista Nursing Center | NH SNF | San Diego (City Heights) | 53
Facility
53
CA AVG
161
Rank
#296 / 341 |
88.9%
Facility
88.9%
CA AVG
82.2%
Rank
#144 / 299 | +8% | 3.61
Facility
3.61
CA AVG
4.33
Rank
#268 / 290 | +20% | -17% | $0
Facility
$0
CA AVG
$60.5k
Rank
#1 / 295 | 26
Facility
26
CA AVG
49.9
Rank
#76 / 293 | 5.2
Facility
5.2
CA AVG
4.7
Rank
#205 / 293 | - | 47 | - |
49
Facility
49
CA AVG
60
Rank
#238 / 344 | Ome Moore | $11.1MFiscal year ending 12/2024
Facility
$11.1MFiscal year ending 12/2024
CA AVG
$17.3M
Rank
#223 / 288 | $5.7MFiscal year ending 12/2024
Facility
$5.7MFiscal year ending 12/2024
CA AVG
$9.8M
Rank
#239 / 288 | 51.9%Fiscal year ending 12/2024
Facility
51.9%Fiscal year ending 12/2024
CA AVG
61.4%
Rank
#171 / 288 | 055505 | ||||
| Vi at La Jolla Village | NH AL CCRC IL MC SNF | San Diego (University City) | 783
Facility
783
CA AVG
161
Rank
#5 / 341 |
69.3%
Facility
69.3%
CA AVG
82.2%
Rank
#241 / 299 | -16% | 5.79
Facility
5.79
CA AVG
4.33
Rank
#15 / 290 | +43% | +34% | $0
Facility
$0
CA AVG
$60.5k
Rank
#1 / 295 | 15
Facility
15
CA AVG
49.9
Rank
#17 / 293 | 2.1
Facility
2.1
CA AVG
4.7
Rank
#7 / 293 | - | 543 | - |
88
Facility
88
CA AVG
60
Rank
#41 / 344 | Ccw La Jolla LLC, Cc La Jolla LLC, And Classic Res Mgmt | $12.6MFiscal year ending 12/2024
Facility
$12.6MFiscal year ending 12/2024
CA AVG
$17.3M
Rank
#189 / 288 | $11.0MFiscal year ending 12/2024
Facility
$11.0MFiscal year ending 12/2024
CA AVG
$9.8M
Rank
#96 / 288 | 87.6%Fiscal year ending 12/2024
Facility
87.6%Fiscal year ending 12/2024
CA AVG
61.4%
Rank
#23 / 288 | 555793 | ||||
| Ridgeview Health Center | NH AL MC SNF | San Diego (Scripps Ranch) | 68
Facility
68
CA AVG
161
Rank
#268 / 341 |
85.3%
Facility
85.3%
CA AVG
82.2%
Rank
#175 / 299 | +4% | 5.01
Facility
5.01
CA AVG
4.33
Rank
#39 / 290 | -21% | +16% | $33.2k
Facility
$33.2k
CA AVG
$60.5k
Rank
#237 / 295 | 20
Facility
20
CA AVG
49.9
Rank
#34 / 293 | 2.9
Facility
2.9
CA AVG
4.7
Rank
#44 / 293 | - | 58 | - |
11
Facility
11
CA AVG
60
Rank
#328 / 344 | Crestview Hc LLC | $11.9MFiscal year ending 12/2024
Facility
$11.9MFiscal year ending 12/2024
CA AVG
$17.3M
Rank
#201 / 288 | $6.5MFiscal year ending 12/2024
Facility
$6.5MFiscal year ending 12/2024
CA AVG
$9.8M
Rank
#221 / 288 | 54.4%Fiscal year ending 12/2024
Facility
54.4%Fiscal year ending 12/2024
CA AVG
61.4%
Rank
#134 / 288 | 555928 | ||||
| Jacob Health Care Center | NH SNF | San Diego (City Heights) | 40
Facility
40
CA AVG
161
Rank
#312 / 341 | - | - | 3.21
Facility
3.21
CA AVG
4.33
Rank
#278 / 290 | +11% | -26% | $0
Facility
$0
CA AVG
$60.5k
Rank
#1 / 295 | 34
Facility
34
CA AVG
49.9
Rank
#114 / 293 | 5.7
Facility
5.7
CA AVG
4.7
Rank
#219 / 293 | - | 118 | C+ |
49
Facility
49
CA AVG
60
Rank
#238 / 344 | Utah Lake Holdings, LLC | $26.9MFiscal year ending 12/2024
Facility
$26.9MFiscal year ending 12/2024
CA AVG
$17.3M
Rank
#35 / 288 | $16.1MFiscal year ending 12/2024
Facility
$16.1MFiscal year ending 12/2024
CA AVG
$9.8M
Rank
#25 / 288 | 59.8%Fiscal year ending 12/2024
Facility
59.8%Fiscal year ending 12/2024
CA AVG
61.4%
Rank
#79 / 288 | 055508 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other CA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in California
Jacob Health Care Center is located in SAN DIEGO, California.
Here are the financial assistance programs available to residents in California.
Frequently Asked Questions about Jacob Health Care Center
What neighborhood is Jacob Health Care Center in?
Jacob Health Care Center is in the City Heights neighborhood of SAN DIEGO.
What languages are spoken at Jacob Health Care Center?
The team at Jacob Health Care Center speaks English.
Who is the owner of Jacob Health Care Center?
Jacob Health Care Center is legally operated by Utah Lake Holdings, LLC, and administered by Joseph Cruz.
Is Jacob Health Care Center in a walkable area?
Jacob Health Care Center has a walk score of 49. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Jacob Health Care Center?
According to CA state health department records, Jacob Health Care Center's license number is 374604815.
What is the occupancy rate at Jacob Health Care Center?
Jacob Health Care Center's occupancy is 90.4%.
How long has Jacob Health Care Center been in business?
Jacob Health Care Center has been operating for approximately 29 years, based on available licensing and registration records.
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