The Villas at Saratoga Skilled Nursing & Asst Lvg

Nursing Home, Assisted Living & Skilled Nursing · Saratoga, CA

CMS overall rating

20400 Saratoga Los Gatos Rd, Saratoga, CA 95070 View map

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The Villas at Saratoga Skilled Nursing & Asst Lvg accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

The Villas at Saratoga Skilled Nursing & Asst Lvg accepts Medicare, Medicaid, and private pay.

Overview of The Villas at Saratoga Skilled Nursing & Asst Lvg

Strands LLC operates The Villas at Saratoga, a 74-bed skilled nursing and assisted living facility located at 20400 Saratoga Los Gatos Road in Saratoga, California. Ryan Williams serves as the administrator for the building, which stays fairly busy with an 86 percent occupancy rate. Stays average just 63 days, demonstrating that the daily workload is geared heavily toward temporary post-hospital therapy and short-term recovery rather than permanent long-term placements.

The immediate neighborhood provides moderate walkability, meaning visitors can take care of a few errands on foot but will generally need a vehicle to get around town. Indoors, the nurses and aides log an average of 3 hours and 45 minutes of direct, hands-on care per resident each day. This round-the-clock staff manages structured physical rehabilitation plans and runs a social program that includes exercise classes, book clubs, shopping trips, and an on-site beauty salon.

Government health inspectors track compliance through standard licensing reviews to confirm that the clinical schedules and therapy records align with regional medical codes. Interested individuals can touch base with the front desk to see which floor plans are currently open, ask about the intake timeline, or pick an upcoming weekday to walk through the building and view the rehabilitation setups.

Facility Direct Line (408) 741-2950 info@kalestahc.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs California averages

Total nursing care This home is ranked 200th out of 288 homes we track in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 46m

11% below state avg

Staff type

Hours / day / resident

vs state avg

Registered Nurse (RN)

23m

LPN / LVN

1h 8m

Nurse Aide

2h 16m

Weekend Total Nursing

3h 30m

Physical Therapist

10m

Weekend RN

22m

5 of 6 metrics below state avg

By The Numbers

Community insights.

Bed count 74

Smaller home · May offer a more intimate, personalized care environment.

Years of operating

6 years

Walk Score

29 / 100

Residents per day (avg)

Avg. Length of Stay

63 days

About this community

Facility TypeResidential Care Elderly

IssuanceSeptember 10, 2019

CountySanta Clara

CMS Certification Number055435

The Villas at Saratoga Skilled Nursing & Asst Lvg is legally operated by Strands LLC, and administered by Ryan Williams.

Owner NameStrands LLC

Rehabilitation Services

24-Hour Staffing

Pets not allowed

Salon

Fitness Center

Outings

Clubs

Operating HoursMonday – Sunday: 8:30am-5:00pm; Facility Open 24/7 through parking lot gate access.

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. CA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	6	12	This facility has 50% fewer total citations than a typical California nursing home (6 vs. CA avg 12).↓ 50% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	2	3	This facility has 33% fewer serious citations (type a) than a typical California nursing home (2 vs. CA avg 3).↓ 33% better Rank #724 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 724th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	4	4	This facility has moderate citations (type b) in line with the California average (4 vs. CA avg 4).— At avg
Citations per inspection Average citations per inspection.	0.3	0.69	This facility has 57% fewer citations per inspection than a typical California nursing home (0.3 vs. CA avg 0.69).↓ 57% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total inspections Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes.	23	16	This facility has had 44% more total inspections than the California average (23 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 44% more
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	14	13	This facility has had 8% more complaint visits than the California average (14 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 8% more Rank #992 / 1387 Complaint visits — State benchmarked This home is ranked 992nd out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	4	7	This facility has had 43% fewer other visits than the California average (4 vs. CA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 43% fewer
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has had 25% more official inspections than the California average (5 vs. CA avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	CA Average	vs. CA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	14	14	This facility has total complaints in line with the California average (14 vs. CA avg 14).— At avg
Complaints per year Average complaints per year since 2020.	2.3	2.3	This facility has complaints per year in line with the California average (2.3 vs. CA avg 2.3).— At avg

Show Inspection Reports

Inspections Since 2020 · 6 years of data

Total health inspections 6

State average 12.5

Last Health inspection on Aug 2025

Total health citations

State average 50.2

Citations per inspection

8.33

State average 4.65

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

46 of 50 citations resulted from standard inspections; and 4 of 50 resulted from complaint investigations.

Breakdown of citation severity (last 6 years)

Critical health citations

100% better than State average

State average: 0.4

Serious health citations

In line with State average

State average: 1

0 critical citations State average: 0.4

1 serious citation State average: 1

46 moderate citations State average: 47.2

3 minor citations State average: 1.5

Citations history (last 6 years)

Quality of Care moderate citation Aug 20, 2025

Corrected

Abuse/Neglect moderate citation Aug 12, 2025

Corrected

Quality of Care moderate citation Aug 12, 2025

Corrected

Environmental moderate citation Dec 20, 2024

Corrected

Total staff 119

Employees 117

Contractors 2

Staff to resident ratio 1.42 : 1

22% fewer staff per resident than California average

Avg staff/day 61

Average shift 7.3 hours

5% worse than California average

Total staff hours (quarter) 40,704

Nursing staff breakdown

7 hours

7.4 hours

7.3 hours

Contractor staffing

171 contractor hours this quarter

Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	59	0	59	19,720	92	100%	7.3
Licensed Practical Nurse	23	0	23	8,038	92	100%	7.4
Registered Nurse	9	0	9	2,718	92	100%	7
RN Director of Nursing	4	0	4	1,937	66	72%	7.8
Physical Therapy Assistant	5	0	5	1,564	92	100%	7.7
Other Dietary Services Staff	5	0	5	1,522	87	95%	8.1
Respiratory Therapy Technician	3	0	3	1,338	68	74%	7.4
Speech Language Pathologist	3	0	3	818	63	68%	7.4
Administrator	1	0	1	528	66	72%	8
Nurse Practitioner	1	0	1	520	65	71%	8
Dental Services Staff	1	0	1	512	64	70%	8
Mental Health Service Worker	1	0	1	504	63	68%	8
Occupational Therapy Aide	1	0	1	410	63	68%	6.5
Qualified Social Worker	1	0	1	404	59	64%	6.8
Occupational Therapy Assistant	0	1	1	156	92	100%	1.7
Medical Director	0	1	1	15	15	16%	1

59 Certified Nursing Assistant

% of Days 100%

23 Licensed Practical Nurse

% of Days 100%

9 Registered Nurse

% of Days 100%

4 RN Director of Nursing

% of Days 72%

View All Staffing Data

Total fines amount $8K

85% lower than California average

California average: $55K

Number of fines 1

58% fewer fines than California average

California average: 2.4

Payment Denials 0

100% fewer payment denials than California average

California average: 0.5

Fines amount comparison

This facility $8K

California average $55K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Aug 22, 2024 · $8K

Civil Money Penalty Aug 22, 2024

$8K

Last updated: Jan 2026

High-risk clinical events score 6.4

In line with California average

California average: 6.6

Functional decline score 14.6

29% worse than California average

California average: 11.3

Long-stay resident measures

Significantly above average California avg: 4.2

Need for Help with Daily Activities Increased 9.5%

14% better than California average

California average: 11.1%

Walking Ability Worsened 12.0%

In line with California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence 22.4%

98% worse than California average

California average: 11.3%

Falls with Major Injury 0.4%

74% better than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers 4.8%

In line with California average

California average: 5.0%

Urinary Tract Infection 0.0%

100% better than California average

California average: 1.2%

Lost Too Much Weight 5.2%

22% worse than California average

California average: 4.2%

Depressive Symptoms 5.9%

11% better than California average

California average: 6.7%

Antipsychotic Use 12.2%

21% worse than California average

California average: 10.1%

Pneumococcal Vaccine 100.0%

In line with California average

California average: 98.5%

Influenza Vaccine 100.0%

In line with California average

California average: 98.2%

Hospitalizations per 1,000 days 1.76

22% better than California average

California average: 2.25

ED visits per 1,000 days 2.11

33% worse than California average

California average: 1.59

Short-stay resident measures

Above average California avg: 3.5

Pneumococcal Vaccine 99.6%

6% better than California average

California average: 94.0%

Antipsychotic medication increase 1.4%

6% better than California average

California average: 1.5%

Influenza Vaccine 99.5%

7% better than California average

California average: 93.2%

Re-hospitalized after SNF stay 22.7%

In line with California average

California average: 23.2%

Emergency department visits 9.6%

14% better than California average

California average: 11.2%

Falls with major injury 0.4%

53% better than California average

California average: 0.8%

Ability to care for self at discharge 53.3%

In line with California average

California average: 53.7%

Successful return to home or community 62.1%

23% better than California average

California average: 50.6%

Breakdown by payment type

Medicare

72% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

26% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 4 - 5 years

Total residents 84

Medicare

40.5% of residents

Medicaid

57.1% of residents

Private pay or other

2.4% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for The Villas at Saratoga Skilled Nursing & Asst Lvg from 2012–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 85.9% ↓ 3.4pp vs 2022

Net Patient Income $2.0M ↓ ~$1.9M vs 2022

Payroll Costs $10.6M ↑ ~$664.0K vs 2022

Operating Margin 10.2% ↓ 8.1pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2019	2020	2021	2022	2023
Occupancy %	81.0%	82.8%	88.2%	87.7%	84.9%	85.4%	95.6%	92.9%	92.6%	89.3%	85.9%
Beds	85	85	85	85	85	85	85	85	85	99	99
Net Income	$41,733	$466,888	$400,585	$1,502,625	$675,384	$712,154	$447,824	$2,513,244	$1,726,985	$3,923,765	$2,178,325
Gross Revenue	$7,777,848	$8,427,405	$9,843,240	$10,629,551	$10,333,759	$11,529,390	$13,419,681	$14,702,887	$15,709,550	$18,548,289	$18,380,167
Operating Expenses	$7,135,650	$7,415,815	$8,266,812	$8,778,692	$8,899,777	$9,581,347	$12,885,520	$13,512,370	$14,582,651	$17,366,637	$17,667,827
Net Patient Income	-$53,490	$313,896	$222,695	$367,929	$423,050	$542,194	$380,785	$2,225,081	$1,572,195	$3,904,595	$2,012,503
Net Patient Revenue	$7,082,160	$7,729,711	$8,489,507	$9,146,621	$9,322,827	$10,123,541	$13,266,305	$15,737,451	$16,154,846	$21,271,232	$19,680,330
Payroll Costs	$3,928,642	$4,040,310	$4,436,489	$4,578,390	$4,932,975	$5,232,735	$6,837,430	$7,764,091	$8,321,374	$9,975,793	$10,639,745
Operating Margin %	-0.8%	4.1%	2.6%	4.0%	4.5%	5.4%	2.9%	14.1%	9.7%	18.4%	10.2%
Medicare %	9.0%	11.0%	9.8%	12.1%	11.7%	15.1%	18.6%	23.9%	26.2%	38.2%	29.9%
Medicaid %	71.3%	61.6%	63.6%	65.6%	60.1%	60.5%	59.0%	55.9%	54.2%	41.3%	51.2%
Private %	19.6%	27.4%	26.7%	22.4%	28.3%	24.4%	22.5%	20.2%	19.6%	20.5%	18.9%
Net Patient Revenue/Day	$281	$301	$310	$336	$353	$382	$447	$544	$562	$659	$634
Cost/Day	$283	$289	$302	$323	$337	$361	$434	$467	$507	$538	$569
Avg Length of Stay	213.5 days	219.5 days	233.9 days	185.2 days	162.1 days	166.7 days	113.7 days	89.0 days	54.1 days	55.5 days	62.6 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$19.7M

Net patient income

$2.0M

For-profit Operated by a single business entity.

Net patient revenue

$19.7M

Net patient income

$2.0M

Other income

$165.8K

Payroll costs

$10.6M 54.1% of net patient revenue

Other operating costs

$7.0M

Total costs

$17.7M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (72% of admissions), and a typical Medicare stay runs around 26 days.

Coverage residents most often arrive under.

Medicare 72%

Private pay 26%

Medicaid 2%

Coverage residents most often leave under.

Medicare 64%

Private pay 21%

Medicaid 15%

0.6 miles from city center Estimated distance in miles from Saratoga's city center to The Villas at Saratoga Skilled Nursing & Asst Lvg's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

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The Villas at Saratoga Skilled Nursing & Asst Lvg	★ ☆ ☆ ☆ ☆	NH AL SNF	Saratoga	74 Facility 74 CA AVG 103 Rank #963 / 1,645	-	-	3.77 Facility 3.77 CA AVG 4.22 Rank #200 / 288	★ ☆ ☆ ☆ ☆	★ ★ ★ ☆ ☆	★ ★ ★ ★ ☆	-15%	-11%	$40.3k Facility $40.3k CA AVG $56.5k Rank #241 / 293	50 Facility 50 CA AVG 50.2 Rank #182 / 290	8.3 Facility 8.3 CA AVG 4.6 Rank #278 / 290	1	82	-	29 Facility 29 CA AVG 58 Rank #1,733 / 2,057	Strands LLC	$19.7MFiscal year ending 12/2023 Facility $19.7MFiscal year ending 12/2023 CA AVG $15.7M Rank #66 / 259	$10.6MFiscal year ending 12/2023 Facility $10.6MFiscal year ending 12/2023 CA AVG $9.0M Rank #71 / 259	54.1%Fiscal year ending 12/2023 Facility 54.1%Fiscal year ending 12/2023 CA AVG 61.2% Rank #122 / 259	55435

Nursing Home Explorer

Who is the owner of The Villas at Saratoga Skilled Nursing & Asst Lvg?

The Villas at Saratoga Skilled Nursing & Asst Lvg is legally operated by Strands LLC, and administered by Ryan Williams.

Is The Villas at Saratoga Skilled Nursing & Asst Lvg in a walkable area?

The Villas at Saratoga Skilled Nursing & Asst Lvg has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at The Villas at Saratoga Skilled Nursing & Asst Lvg?

The Villas at Saratoga Skilled Nursing & Asst Lvg's occupancy is 85.9%.

How long has The Villas at Saratoga Skilled Nursing & Asst Lvg been in business?

The Villas at Saratoga Skilled Nursing & Asst Lvg has been operating for approximately 6 years, based on available licensing and registration records.

Are pets allowed at The Villas at Saratoga Skilled Nursing & Asst Lvg?

No, The Villas at Saratoga Skilled Nursing & Asst Lvg has a no-pet policy.

Does The Villas at Saratoga Skilled Nursing & Asst Lvg operate as a for-profit or non-profit?

The Villas at Saratoga Skilled Nursing & Asst Lvg is registered as a for-profit in CA.

Who is the administrator of The Villas at Saratoga Skilled Nursing & Asst Lvg?

Ryan Williams is the administrator of The Villas at Saratoga Skilled Nursing & Asst Lvg.

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The Villas at Saratoga Skilled Nursing & Asst Lvg

Overview of The Villas at Saratoga Skilled Nursing & Asst Lvg

Quality ratings

Community insights.

About this community

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Additional Policies & Features

Amenities & Lifestyle

Contact The Villas at Saratoga Skilled Nursing & Asst Lvg

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

CMS Health Inspection History

Inspections Since 2020 · 6 years of data

Breakdown of citation severity (last 6 years)

Citations history (last 6 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

59 Certified Nursing Assistant

23 Licensed Practical Nurse

9 Registered Nurse

4 RN Director of Nursing

5 Physical Therapy Assistant

5 Other Dietary Services Staff

3 Respiratory Therapy Technician

3 Speech Language Pathologist

1 Administrator

1 Nurse Practitioner

1 Dental Services Staff

1 Mental Health Service Worker

1 Occupational Therapy Aide

1 Qualified Social Worker

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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