Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
BEDFORD HILLS
BEDFORD HILLS is a Nursing Home in New Hampshire
BEDFORD HILLS is a Nursing Home in New Hampshire
BEDFORD HILLS
BEDFORD HILLS is a Nursing Home in New Hampshire
BEDFORD HILLS is a Nursing Home in New Hampshire
Bedford Hills Rehabilitation & Skilled Nursing Center is a 147-bed facility located in Bedford, New Hampshire. It offers post-hospital short-term rehabilitation, compassionate long-term care, and a secure Memory Support unit for individuals with Alzheimer's and dementia. The center has received a Bronze AHCA Quality Award and is a partner in the We Honor Veterans program.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
147
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.2%
Residents per day (avg)
135
Occupancy rate
94.2%
Residents per day (avg)
135
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
36% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
48% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
16% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Corporation
Home revenue
$25.6M
Operating loss
-$1.1M
Proprietary home
Corporation
Home revenue
$25,588,970.00
Operating loss
$-1,107,644.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$26.7M
147-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License Status
ActiveFacility Type
Nursing Home
License Date
September 1, 2025
Additional licensing details
License number:
04772
CMS Certification Number:
305060
County:
Carroll
Accreditations:
Bronze AHCA Quality Award recipient
Awards:
Bronze AHCA Quality Award recipient
Inspection Rating:
DEFICIENCY-FREE SURVEY
Ownership & operating entity
BEDFORD HILLS is administrated by HEIDI M FORRENCE.
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Short Stay Care, Long Term Care, Memory Support, Rehabilitation Therapy
Comparison Chart
The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.Compare Nursing Homes around New Hampshire
COLONIAL POPLIN NURSING AND REHABILITATION FACILITY
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03044
50
No
WHITE OAK HEALTHCARE AT FREMONT INC
84.0%
$8,664,888.00
$3,619,841.00
41.8%
43.30
5/5
3.8111
5/5
3/5
4/5
-
CEDAR HEALTHCARE CENTER
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03801
102
No
-
78.6%
$11,041,119.00
$5,678,115.00
51.4%
84.40
5/5
3.2985
5/5
3/5
4/5
-
COVENANT LIVING OF KEENE (ASSISTED LIVING AND MEMORY CARE)
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03431
20
No
-
-
-
-
-
18.90
5/5
5.5708
4/5
5/5
2/5
-
BEDFORD HILLS
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03110
147
No
FORRENCE, HEIDI
94.2%
$25,568,088.00
$8,485,429.00
33.2%
135.10
3/5
3.3304
4/5
3/5
1/5
1
ALPINE HEALTHCARE CENTER
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NH 03431
85
No
WHITE MOUNTAIN PEAK HEALTHCARE LLC
84.4%
$8,511,033.00
$3,811,930.00
44.8%
73.10
2/5
3.2136
2/5
3/5
2/5
-
Places of interest near BEDFORD HILLS
1.8 miles from city center
Bedford, NH 03110
Calculate Travel Distance to BEDFORD HILLS
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
140
Total Staff
134
Employees
6
Contractors
45,772
Total Hours (Quarter)
63
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 21 | 8.7 | No |
| Licensed Practical Nurse | 28 | 9 | No |
| Certified Nursing Assistant | 61 | 7.6 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.7hs shift avg
Nursing Staff ⓘ
119 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
4 staff
8hs shift avg
Therapy Services ⓘ
3 staff
1.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
9 staff
6hs shift avg
Other Services ⓘ
3 staff
7.8hs shift avg
Contractor Analysis
1.1%
of total hours from contractors
502 contractor hours this quarter
Medication Aide/Technician: 1
Certified Nursing Assistant: 1
Occupational Therapy Assistant: 3
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 60 | 1 | 61 | 18,256 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 28 | 0 | 28 | 11,080 | 91 | 100% | 9 |
| Registered Nurse | 21 | 0 | 21 | 6,708 | 91 | 100% | 8.7 |
| Medication Aide/Technician | 7 | 1 | 8 | 2,845 | 91 | 100% | 8.1 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,895 | 91 | 100% | 6 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,497 | 65 | 71% | 7.8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,457 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 502 | 60 | 66% | 8.4 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 421 | 67 | 74% | 6.3 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 74 | 34 | 37% | 1.9 |
| Medical Director | 0 | 1 | 1 | 30 | 6 | 7% | 5 |
Health Inspection History
Source: CMS Health Citations (Jun 2023 – Oct 2024)
4
Inspections
8
Total Citations
1
Critical (J-L)
0
Serious (G-I)
2
Citations/Inspection
Oct 2024
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Pharmacy Services
3
38% of total
Resident Rights
2
25% of total
Quality of Life & Care
1
13% of total
Citation Sources
Standard Inspections
6
Complaint Investigations
3
State Comparison (NH)
Citations
8
New Hampshire average: 14.4
Critical Citations
1
New Hampshire average: 0.2
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Oct 03, 2024 | D | Pharmacy | F0760 | Corrected |
| Jul 31, 2024 | D | Pharmacy | F0761 | Corrected |
| Jul 31, 2024 | B | Care Planning | F0641 | Corrected |
| Jul 31, 2024 | D | Resident Rights | F0552 | Corrected |
| Jul 31, 2024 | B | Resident Rights | F0582 | Corrected |
| May 22, 2024 | J | Pharmacy | F0760 | Corrected |
| Jun 29, 2023 | D | Quality of Care | F0677 | Corrected |
| Jun 29, 2023 | D | Care Planning | F0658 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: 603 Healthcare
Resident Census by Payment Source
135
Total Residents
Medicare
14
(10.4%)
ⓘ
Medicaid
105
(77.8%)
ⓘ
Private Pay/Other
16
(11.9%)
ⓘ
Specialized Care Beds
35
Total Specialty Beds
23.8%
of Bed Capacity
35
Alzheimer's / Dementia Beds ⓘ
23.8%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
12.2
Score
8% worse than avg
New Hampshire avg: 11.4
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
25.2
Score
9% worse than avg
New Hampshire avg: 23.2
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
24.4%
Lost Too Much Weight
5.9%
Urinary Tract Infection
4.1%
Depressive Symptoms
7.1%
Falls with Major Injury
5.2%
Pneumococcal Vaccine
95.7%
Antipsychotic Use
25.0%
Walking Ability Worsened
22.0%
Influenza Vaccine
99.3%
High Risk Residents with Pressure Ulcers
3.8%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
29.4%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
69.7%
17% worse than avg
New Hampshire: 83.8%
Short-Stay Residents Who Received a New Antipsychotic Medication
3.1%
97% worse than avg
New Hampshire: 1.6%
Influenza Vaccine
79.6%
Near average
New Hampshire: 83.0%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total Fines
$16K
New Hampshire avg: $33K
50% better than avg
Number of Fines
1
New Hampshire avg: 1.9
Compared to New Hampshire Average
Facility: $16K |
New Hampshire Avg: $33K
Penalty History
Showing all 1 penalties (May 2024 - May 2024)
May 22, 2024
Civil Money Penalty
$16K
Financial Trends
Historical financial and operational data for BEDFORD HILLS based on CMS SNF Cost Reports.
Occupancy Rate
94.2%
↑ 1.2pp vs 2022
Net Income
-$1,107,644
↑ ~$717K vs 2022
Total Payroll
$12,779,964
↓ ~$426K vs 2022
Profit Margin
-4.3%
↑ 3.0pp vs 2022
Loading trend charts...
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Claim What’s Yours: Financial Aid for New Hampshire Seniors
Program
State Program Name
Eligibility
Benefits
Choices for Independence
NH Medicaid CFI Waiver
- General: Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- NH Specifics: Small state; rural access emphasis.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink Aging and Disability Resource Center
NH ServiceLink
- General: Age 60+, New Hampshire resident, or caregiver.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- NH Specifics: Primarily referral-based; limited direct funding.
- Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
Old Age Assistance (OAA)
New Hampshire Old Age Assistance
- General: Age 65+, NH resident, US citizen/eligible alien, not in public institution.
- Income Limits (2025): ~$1,063/month (individual, net after deductions); varies by living arrangement.
- Asset Limits: $1,500 (individual), $2,000 (couple).
- NH Specifics: Automatic Medicaid eligibility; estate recovery applies.
- Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program (via NFCSP)
New Hampshire Family Caregiver Program
- General: Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- NH Specifics: 13 ServiceLink locations; rural/low-income priority.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Medicare Savings Program (MSP)
New Hampshire Medicare Savings Program
- General: Age 65+ or disabled, NH resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- NH Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program (FAP)
New Hampshire Fuel Assistance Program
- General: Age 60+ prioritized, NH resident, low-income household.
- Income Limits (2025): ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
- Asset Limits: Not assessed; income-focused.
- NH Specifics: Administered by 5 CAP agencies; covers oil, gas, electric, wood.
- Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
Senior Community Service Employment Program (SCSEP)
New Hampshire SCSEP
- General: Age 55+, unemployed, low-income, NH resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- NH Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Hampshire VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- NH Specifics: High veteran demand in rural/urban areas.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
NH Low and Moderate Income Homeowners Property Tax Relief
New Hampshire Property Tax Relief
- General: Age 65+ prioritized, NH resident, homeowner, paid property taxes.
- Income Limits (2025): ~$47,000/year (individual), ~$60,000/year (couple).
- Asset Limits: Not assessed; home value cap at $750,000.
- NH Specifics: Refundable relief (~$100-$500/year); annual application.
- Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
Claim What’s Yours Financial Aid for New Hampshire Seniors
NH Medicaid CFI Waiver
Choices for Independence
Requirements:
General:Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
NH Specifics:Small state; rural access emphasis.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$65/day), home aides.
NH ServiceLink
NH ServiceLink Aging and Disability Resource Center
Requirements:
- General:Age 60+, New Hampshire resident, or caregiver.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- NH Specifics:Primarily referral-based; limited direct funding.
Benefits without Contact:
- Services: Care coordination, respite (up to 5 days/year), transportation (~5 trips/month).
New Hampshire Old Age Assistance
Old Age Assistance (OAA)
Requirements:
- General:Age 65+, NH resident, US citizen/eligible alien, not in public institution.
- Income Limits (2025):~$1,063/month (individual, net after deductions); varies by living arrangement.
- Asset Limits:$1,500 (individual), $2,000 (couple).
- NH Specifics:Automatic Medicaid eligibility; estate recovery applies.
Benefits without Contact:
- Services: Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support).
New Hampshire Family Caregiver Program
New Hampshire Family Caregiver Program (via NFCSP)
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
- Income Limits (2025):Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits:Not assessed; need-based.
- NH Specifics:13 ServiceLink locations; rural/low-income priority.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
New Hampshire Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, NH resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- NH Specifics:Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Hampshire Fuel Assistance Program
New Hampshire Fuel Assistance Program (FAP)
Requirements:
- General:Age 60+ prioritized, NH resident, low-income household.
- Income Limits (2025):~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
- Asset Limits:Not assessed; income-focused.
- NH Specifics:Administered by 5 CAP agencies; covers oil, gas, electric, wood.
Benefits without Contact:
- Services: Heating aid ($300-$1,200/season), weatherization, emergency fuel ($450 max).
New Hampshire SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, NH resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- NH Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Hampshire VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- NH Specifics:High veteran demand in rural/urban areas.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Hampshire Property Tax Relief
NH Low and Moderate Income Homeowners Property Tax Relief
Requirements:
- General:Age 65+ prioritized, NH resident, homeowner, paid property taxes.
- Income Limits (2025):~$47,000/year (individual), ~$60,000/year (couple).
- Asset Limits:Not assessed; home value cap at $750,000.
- NH Specifics:Refundable relief (~$100-$500/year); annual application.
Benefits without Contact:
- Services: Tax relief (~$100-$500/year) to offset housing costs, indirectly aiding care funding.
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