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Webster at Rye
Nursing Home, Assisted Living, Hospice Care, Memory Care, Palliative Care & Skilled Nursing · Rye, NH
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Webster at Rye

Webster at Rye

Nursing Home, Assisted Living, Hospice Care, Memory Care, Palliative Care & Skilled Nursing · Rye, NH
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
795 Washington Rd, Rye, NH 03870 View map Calculator: See prices in your area
Webster at Rye accepts Medicare and private pay.
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Webster at Rye accepts Medicare and private pay.

Overview of Webster at Rye

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Webster at Rye is an assisted living community located in Rye, New Hampshire. It offers various levels of care including assisted living, nursing care, and memory care. Residents enjoy chef-prepared meals, social activities, and around-the-clock nursing care.
Facility Direct Line (603) 964-8144
Facility Direct Line (603) 964-8144 Info@WebsterAtRye.com
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
At NH avg. At NH avg.NH average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 39.7% Above NH avg. ▲ 39.7% Above NH avg.NH average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 68.8% Below NH avg. ▼ 68.8% Below NH avg.NH average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 26.4% Above NH avg. ▲ 26.4% Above NH avg.NH average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to New Hampshire state averages

Total nursing care / resident Info This home is ranked 16th out of 63 homes in New Hampshire for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 41m per day
Rank #16 / 63Nurse hours — State benchmarkedThis home is ranked 16th out of 63 homes in New Hampshire for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the New Hampshire average, with a ranking across 63 New Hampshire facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility New Hampshire avg (4h 17m per day)
vs New Hampshire avg
+9%

0 of 1 metrics below state avg

Standout metric Weekend Total Nursing is +10% above state avg
Staff typeHours / Day / Residentvs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 56m per day ▲ 10% State avg: 3h 35m per day · National avg: 3h 27m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
91 days
Bed community size
61-bed community Rank #83 / 168Bed count — State benchmarkedThis home is ranked 83rd out of 168 homes in New Hampshire for bed count. Shows this facility's certified or reported bed count compared to other New Hampshire facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
49 years in operation Rank #3 / 136Years in operation — State benchmarkedThis home is ranked 3rd out of 136 homes in New Hampshire for years in operation. Shows how long this facility has been in operation compared to other New Hampshire facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 5 / 100 Rank #175 / 228Walk Score — State benchmarkedThis home is ranked 175th out of 228 homes in New Hampshire for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Hampshire facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
72%
Rank #45 / 51Occupancy rate — State benchmarkedThis home is ranked 45th out of 51 homes in New Hampshire for occupancy. Shows this facility's occupancy rate versus the New Hampshire average, with its Statewide rank out of 51. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the New Hampshire average: 81.1%
Occupied beds
44 / 61
Average occupied beds in New Hampshire homes 80 beds

Awards

Voted Best Assisted Living on the New Hampshire Seacoast!

License Details

Facility TypeNursing Home
StatusActive
IssuanceMay 1, 2025
CountyRockingham
License Number01237
CMS Certification Number305099

Ownership & Operating Entity

Webster at Rye is administered by Ashley M Gelinas.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactThomas Argue, CEO (per BBB, record updated Jul 2026)

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Beautiful Interior Décor
Including Elegant Sitting Rooms
Formal Dining Rooms
And Spacious Apartments
Well-Tended Grounds
Outdoor Patios And Walking Areas
Delicious Meals
Dental Care
Laundry
Housekeeping
Maintenance
Transportation Services
Library
Creative Arts Room
Barbershop And Hair Styling Salon
24-Hour Nursing Care
Specific ProgramsDining Menu
Volunteer Program

Contact Webster at Rye

Health Inspection History

Inspections since 2023
Total health inspections 3

State average 3.5

Last Health inspection on Aug 2025

Total health citations
8 Rank #14 / 64Health citations — State benchmarkedThis home is ranked 14th out of 64 homes in New Hampshire for health citations. Shows this facility's total health deficiency citations benchmarked to the New Hampshire State average, with a ranking across all 64 NH facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 14.4

Citations per inspection
2.67 Rank #14 / 64Citations per inspection — State benchmarkedThis home is ranked 14th out of 64 homes in New Hampshire for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the New Hampshire mean across 64 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 3.99

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 8 citations resulted from standard inspections; and 1 of 8 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than State average

State average: 0.2

Serious health citations
0
100% better than State average

State average: 0.1

0 critical citations State average: 0.2
0 serious citations State average: 0.1
7 moderate citations State average: 12
1 minor citation State average: 2
Citations history (last 3 years)
Infection Control moderate citation Aug 21, 2025
Corrected
Nutrition moderate citation Aug 21, 2025
Corrected
Infection Control moderate citation Aug 14, 2024
Corrected
Nutrition minor citation Aug 14, 2024
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 129
Employees 45
Contractors 84
Staff to resident ratio 3.00 : 1
62% more staff per resident than New Hampshire average
New Hampshire average ratio: 1.85 : 1 New Hampshire average ratio: 1.85 : 1See full New Hampshire ranking
Avg staff/day 33
Average shift 7.8 hours
0% compared with New Hampshire average
New Hampshire average: 7.8 hours New Hampshire average shift: 7.8 hoursSee full New Hampshire ranking
Total staff hours (quarter) 23,682

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 12 total: 10 full-time employees and 2 contractors. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 10 total: 3 full-time employees and 7 contractors. 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 77 total: 23 full-time employees and 54 contractors. 77
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

32.7%

7,735 contractor hours this quarter

Certified Nursing Assistant: 54 Licensed Practical Nurse: 7 Respiratory Therapy Technician: 5 Speech Language Pathologist: 4 Qualified Social Worker: 4 Physical Therapy Assistant: 2 Registered Nurse: 2 Physical Therapy Aide: 1 Occupational Therapy Aide: 1 Feeding Assistant: 1 RN Director of Nursing: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant23547711,61992100%8.2
Registered Nurse102122,91292100%8
Licensed Practical Nurse37102,24192100%7.7
Other Dietary Services Staff3031,1838087%8.2
Physical Therapy Assistant0228536874%7.7
Respiratory Therapy Technician0556345661%8.8
Administrator1015286672%8
Dietitian1015286672%8
Mental Health Service Worker1015286672%8
RN Director of Nursing1125166166%8.3
Clinical Nurse Specialist1014886166%8
Nurse Practitioner1014405560%8
Physical Therapy Aide0114085358%7.7
Qualified Social Worker0442414246%5.7
Speech Language Pathologist0442364145%5.8
Occupational Therapy Aide0111121415%8
Medical Director0111042628%4
Feeding Assistant011804043%2
Occupational Therapy Assistant01130910%3.3
77 Certified Nursing Assistant
% of Days 100%
12 Registered Nurse
% of Days 100%
10 Licensed Practical Nurse
% of Days 100%
3 Other Dietary Services Staff
% of Days 87%
2 Physical Therapy Assistant
% of Days 74%
5 Respiratory Therapy Technician
% of Days 61%
1 Administrator
% of Days 72%
1 Dietitian
% of Days 72%
1 Mental Health Service Worker
% of Days 72%
2 RN Director of Nursing
% of Days 66%
1 Clinical Nurse Specialist
% of Days 66%
1 Nurse Practitioner
% of Days 60%
1 Physical Therapy Aide
% of Days 58%
4 Qualified Social Worker
% of Days 46%
4 Speech Language Pathologist
% of Days 45%
1 Occupational Therapy Aide
% of Days 15%
1 Medical Director
% of Days 28%
1 Feeding Assistant
% of Days 43%
1 Occupational Therapy Assistant
% of Days 10%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.6
10% worse than New Hampshire average

New Hampshire average: 11.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 27.9
20% worse than New Hampshire average

New Hampshire average: 23.2

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 21.7%
In line with New Hampshire average

New Hampshire average: 21.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 30.9%
52% worse than New Hampshire average

New Hampshire average: 20.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 31.1%
15% worse than New Hampshire average

New Hampshire average: 27.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.8%
83% better than New Hampshire average

New Hampshire average: 4.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.6%
24% worse than New Hampshire average

New Hampshire average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 8.9%
258% worse than New Hampshire average

New Hampshire average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.8%
33% better than New Hampshire average

New Hampshire average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.8%
78% better than New Hampshire average

New Hampshire average: 8.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 19.1%
9% worse than New Hampshire average

New Hampshire average: 17.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
In line with New Hampshire average

New Hampshire average: 96.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with New Hampshire average

New Hampshire average: 98.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
18% better than New Hampshire average

New Hampshire average: 83.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
74% better than New Hampshire average

New Hampshire average: 1.6%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.4%
15% better than New Hampshire average

New Hampshire average: 83.0%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

55% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

44% of new residents, often for short stays.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 43
Medicare
8
18.6% of residents
Medicaid
9
20.9% of residents
Private pay or other
26
60.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 08/2024.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$16.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$65.4K
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$16.2M Rank #11 / 63Revenue — State benchmarkedThis home is ranked 11th out of 63 homes in New Hampshire for revenue. Shows this facility's annual revenue compared to the New Hampshire average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$65.4K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$4.6M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #22 / 63Payroll — State benchmarkedThis home is ranked 22nd out of 63 homes in New Hampshire for payroll. Shows total annual staff payroll benchmarked to the New Hampshire average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.5M 40.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #59 / 63Payroll % — State benchmarkedThis home is ranked 59th out of 63 homes in New Hampshire for payroll %. Shows payroll as a percentage of revenue versus the New Hampshire average. Well-run New Hampshire facilities typically land around 58–73% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$9.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$16.1M
How we calculate these figures

This home is administered by Ashley M Gelinas.

This home is owned by Ashley Gelinas

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 305099

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (55% of admissions), and a typical Medicare stay runs around 23 days.

Admissions
202 total

Coverage residents most often arrive under.

Medicare 55%
Private pay 44%
Discharges
204 total

Coverage residents most often leave under.

Medicare 49%
Private pay 48%
Medicaid 2%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Webster at Rye

Address 0.8 miles from city center Info Estimated distance in miles from Rye's city center to Webster at Rye's address, calculated via Google Maps.

Calculate Travel Distance to Webster at Rye

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Address

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Facility $16.2MFiscal year ending 08/2024
NH AVG $14.7M
Rank #11 / 63
$6.5MFiscal year ending 08/2024
Facility $6.5MFiscal year ending 08/2024
NH AVG $5.7M
Rank #22 / 63
40.1%Fiscal year ending 08/2024
Facility 40.1%Fiscal year ending 08/2024
NH AVG 39.8%
Rank #59 / 63
305099
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Frequently Asked Questions about Webster at Rye

Is Webster at Rye in a walkable area?

Webster at Rye has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Webster at Rye?

According to NH state health department records, Webster at Rye's license number is 01237.

What is the occupancy rate at Webster at Rye?

Webster at Rye's occupancy is 72%.

How long has Webster at Rye been in business?

Webster at Rye has been operating for approximately 49 years, based on available licensing and registration records.

Are pets allowed at Webster at Rye?

No, Webster at Rye has a no-pet policy.

Does Webster at Rye operate as a for-profit or non-profit?

Webster at Rye is registered as a non-profit in NH.

Who is the administrator of Webster at Rye?

Ashley M Gelinas is the administrator of Webster at Rye.

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