Show Inspection Reports
Total Health inspections
4
11% above New York average
New York average:
3.6
Last Health inspection on Jan 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Rochester Center for Rehabilitation and Nursing
Rochester Center for Rehabilitation and Nursing is a Nursing Home in New York State
Rochester Center for Rehabilitation… is a Nursing Home in New York State
Rochester Center for Rehabilitation and Nursing
Rochester Center for Rehabilitation and Nursing is a Nursing Home in New York State
Rochester Center for Rehabilitation… is a Nursing Home in New York State
Rochester Center for Rehabilitation and Nursing is a distinguished health care facility situated in Rochester, New York, offering a plethora of skilled nursing and rehabilitative services. The center focuses on providing top-tier healthcare and rehabilitation services to help patients achieve optimal health. With a core philosophy of treating every resident with unparalleled care, the center stands out in delivering exceptional health outcomes.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
124
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
96%
Residents per day (avg)
119
Occupancy rate
96%
Residents per day (avg)
119
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
67% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
8% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Partnership
Home revenue
$18.4M
Profit
$719.1K
Proprietary home
Partnership
Home revenue
$18,360,762.00
Profit
$719,065.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.6M
124-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License Status
ActiveFacility Type
Nursing Home
Additional licensing details
License number:
2753302N
CMS Certification Number:
335556
County:
Monroe
Ownership & operating entity
Owner name:
Westgate Operations Associates, LLC (For Profit)
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Cardiac Care, Pain Management, Short-Term Rehab, Stroke Care, Orthopedic Care, Long-Term Care, Wound Care
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
6 inspections
6 with citations, 0 without citations
138 complaints
111.3 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
46 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
9 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
October 31, 2023: Stipulation & Order #: NH-24-012
A formal agreement with the state to correct serious or repeated issues.
October 5, 2020: Stipulation & Order #: NH-21-176
A formal agreement with the state to correct serious or repeated issues.
November 5, 2020: Stipulation & Order #: NH-21-015
A formal agreement with the state to correct serious or repeated issues.
June 29, 2020: Stipulation & Order #: NH-20-055
A formal agreement with the state to correct serious or repeated issues.
April 24, 2020: Stipulation & Order #: NH-20-022
A formal agreement with the state to correct serious or repeated issues.
June 5, 2019: Stipulation & Order #: NH-19-040
A formal agreement with the state to correct serious or repeated issues.
January 5, 2018: Stipulation & Order #: NH-18-045
A formal agreement with the state to correct serious or repeated issues.
Date not yet available: Stipulation & Order #: NH-17-040
A formal agreement with the state to correct serious or repeated issues.
June 28, 2013: Stipulation & Order #: NH-16-047
A formal agreement with the state to correct serious or repeated issues.
Compare Nursing Homes around Rochester
The information below is reported by the New York State Department of Health.
Jewish Home of Rochester
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
328
No
8
BAKER, ROBERT
92.8%
$58,234,107.00
$32,259,291.00
55.4%
305.70
5/5
5.2484
5/5
5/5
5/5
-
Studio / 1 Bed / 2 Bed
Edna Tina Wilson Living Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
120
No
2
LOAN, SANDRA
98.4%
$15,448,536.00
$8,907,657.00
57.7%
119.20
5/5
4.8326
5/5
4/5
5/5
-
Studio / 1 Bed / 2 Bed
Friendly Home
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
200
No
17
JOHNSON, CHRISTINE
86.1%
$30,917,628.00
$15,030,066.00
48.6%
172.30
3/5
4.7072
3/5
4/5
4/5
-
Studio / 1 Bed / 2 Bed
Lilac Manor Rehabilitation and Nursing Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 14607
200
No
-
MADDAMMA, ROBERT
58.8%
$12,150,564.00
$8,028,050.00
66.1%
129.70
1/5
4.6349
1/5
3/5
4/5
-
-
Rochester Center for Rehabilitation and Nursing
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 14624
124
No
-
GESTETNER, MICHAEL
96.0%
$18,244,819.00
$6,286,521.00
34.5%
119.40
1/5
3.4166
1/5
1/5
3/5
1
-
Places of interest near Rochester Center for Rehabilitation and Nursing
6.8 miles from city center
Rochester, NY 14624
Calculate Travel Distance to Rochester Center for Rehabilitation and Nursing
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
161
Total Staff
142
Employees
19
Contractors
47,147
Total Hours (Quarter)
63
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 8.3 | No |
| Licensed Practical Nurse | 37 | 8.8 | No |
| Certified Nursing Assistant | 74 | 8.7 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
120 staff
8.7hs shift avg
Physicians & Practitioners ⓘ
6 staff
6.8hs shift avg
Therapy Services ⓘ
20 staff
6.7hs shift avg
Activities & Recreation ⓘ
1 staff
3.3hs shift avg
Social Services ⓘ
3 staff
6.7hs shift avg
Dietary Services ⓘ
4 staff
7.9hs shift avg
Other Services ⓘ
6 staff
7.3hs shift avg
Contractor Analysis
8.8%
of total hours from contractors
4,165 contractor hours this quarter
Speech Language Pathologist: 2
Respiratory Therapy Technician: 6
Physical Therapy Assistant: 5
Qualified Social Worker: 2
Physical Therapy Aide: 3
Qualified Activities Professional: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 74 | 0 | 74 | 22,794 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 37 | 0 | 37 | 12,460 | 91 | 100% | 8.8 |
| Registered Nurse | 9 | 0 | 9 | 2,018 | 90 | 99% | 8.3 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,722 | 89 | 98% | 7.9 |
| Respiratory Therapy Technician | 1 | 6 | 7 | 1,363 | 71 | 78% | 7 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,248 | 76 | 84% | 6.4 |
| Physical Therapy Assistant | 0 | 5 | 5 | 1,081 | 68 | 75% | 6.7 |
| Speech Language Pathologist | 0 | 2 | 2 | 821 | 68 | 75% | 6.9 |
| Qualified Social Worker | 0 | 2 | 2 | 526 | 60 | 66% | 5.8 |
| Other Social Services Staff | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Occupational Therapy Aide | 3 | 0 | 3 | 495 | 61 | 67% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 494 | 61 | 67% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 375 | 58 | 64% | 4.9 |
| Dental Services Staff | 4 | 0 | 4 | 307 | 40 | 44% | 6.2 |
| Qualified Activities Professional | 0 | 1 | 1 | 20 | 6 | 7% | 3.3 |
Health Inspection History
Total Health citations
25
35% above New York average
New York average:
18.5
6.25 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
24 citations
Complaint investigations
9 citations
Breakdown of citations
Critical Health citations
1
400% above New York average
New York average:
0.2
Serious Health citations
0
100% below New York average
New York average:
0.2
Moderate Health citations
23
Minor Health citations
1
Citations history (last 3 years)
Infection Control moderate citation
Jan 14, 2025
Corrected
Infection Control moderate citation
Jan 14, 2025
Corrected
Nursing Services minor citation
Jan 14, 2025
Corrected
Pharmacy moderate citation
Jan 14, 2025
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
115
Total Residents
Medicare
31
(27%)
ⓘ
Medicaid
84
(73%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
8.7
11% better than New York average
New York average:
9.8
Functional decline score
19.4
7% worse than New York average
New York average:
18.1
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
17.9%
9% above New York average.
Walking Ability Worsened
13.6%
18% below New York average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
26.6%
25% above New York average.
Safety & clinical stability
Falls with Major Injury
0.0%
100% below New York average.
High Risk Residents with Pressure Ulcers
4.8%
34% below New York average.
Urinary Tract Infection
0.3%
80% below New York average.
Emotional & behavioral wellbeing
Depressive Symptoms
27.6%
53% above New York average.
Antipsychotic Use
2.6%
80% below New York average.
Preventive care
Pneumococcal Vaccine
97.9%
7% above New York average.
Influenza Vaccine
97.1%
2% above New York average.
Nutrition & physical health
Lost Too Much Weight
7.2%
18% above New York average.Short-stay resident measures
Pneumococcal Vaccine
87.0%
14% better than New York average
Antipsychotic medication increase
0.7%
42% better than New York average
Influenza Vaccine
82.6%
5% better than New York average Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$9K
This home paid 86% less in fines than the state average.
New York average:
$66K
Number of Fines
1
This home received 51% fewer fines than the state average.
New York average:
2.0
Payment Denials
0
This home had 100% fewer payment denials than the state average.
New York average:
0.1
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Oct 31, 2023
$9K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Rochester Center for Rehabilitation and Nursing based on CMS SNF Cost Reports.
Occupancy Rate
96.0%
↓ 0.2pp vs 2022
Net Income
$719,065
↓ ~$723K vs 2022
Total Payroll
$9,209,177
↑ ~$1.3M vs 2022
Profit Margin
3.9%
↓ 4.1pp vs 2022
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