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Hillside Heights Rehabilitation Center
Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Eugene, OR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of a senior living facility entrance Two women enjoying cookies and drinks together Exterior view of a senior living facility with a flag and horse statue Exterior sign of Hillside Heights facility Bright dining area with wooden cabinets and tables Christmas tree decorated with gifts in a common area. Interior view of a bright common area with seating Well-equipped exercise room with fitness equipment Interior view of a salon in assisted living facility Modern kitchen with wooden cabinets and a round table Bright common area with seating and decor Cozy resident room with furniture and decor A shared resident room with two beds and furniture Cozy resident room with purple decor and wooden flooring Elderly woman using a walker in a rehabilitation area Two women enjoying cookies and drinks together Two women sharing a moment with cookies and juice

Hillside Heights Rehabilitation Center

Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Eugene, OR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1201 Mclean Blvd, Eugene, OR 97405 View map Calculator: See prices in your area
Hillside Heights Rehabilitation Center accepts Medicare, Medicaid, and private pay.
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Hillside Heights Rehabilitation Center accepts Medicare, Medicaid, and private pay.

Overview of Hillside Heights Rehabilitation Center

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Located at 1201 McLean Boulevard in Eugene, Oregon, Hillside Heights Rehabilitation Center is a skilled nursing home operated by Volare Health LLC. The home is in a highly walkable area with a Walk Score of 96, making it convenient for residents and visiting family members. Having been in operation for three years, the facility has 83 beds and currently operates at 62% occupancy.

The home serves a mix of short-term rehabilitation residents and those needing longer-term care. Residents stay an average of 57 days. It accepts Medicare, Medicaid, and private pay, so families have many options to pay for care.

The facility provides rehabilitation and complex care services, including pulmonary rehabilitation, tracheotomy care, comprehensive wound care, and specialized nursing programs. Residents receive an average of 5 hours and 31 minutes of nursing care per day. Registered nurses, nurse aides, and licensed practical nurses provide care with 24-hour coverage.

Occupational therapy and speech therapy are available on-site, along with podiatry, dental, and optometry services. The home also offers hospice care, respite care, laboratory services, and pharmacy support, allowing many healthcare needs to be managed within the facility.

State inspections by the Department of Human Services, Aging and People with Disabilities have focused on areas such as nursing practices, infection control, and food safety. More recent inspections have shown improvement in these areas.

Dining is offered in a restaurant-style setting that encourages social interaction among residents. The home also provides regular activities, including community outings, dining trips, and shopping excursions.

Facility Direct Line (541) 683-2155
Facility Direct Line (541) 683-2155 hillsideheightsrehab@fundltc.com
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
At OR avg. At OR avg.OR average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 8.5% Above OR avg. ▲ 8.5% Above OR avg.OR average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 7.7% Above OR avg. ▲ 7.7% Above OR avg.OR average: 3.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 12.9% Below OR avg. ▼ 12.9% Below OR avg.OR average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Oregon averages

Rank #39 / 79Nurse hours — State benchmarkedThis home is ranked 39th out of 79 homes we track in Oregon for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Oregon average, with a ranking across 79 Oregon facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 39th out of 79 homes we track in Oregon for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

5h 17m

At state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
33m
−19% State avg: 41m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 20m
+48% State avg: 54m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 24m
Avg State avg: 3h 22m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 35m
+5% State avg: 4h 23m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
1m
−78% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
21m
−19% State avg: 26m per day · National avg: 29m per day

3 of 6 metrics below state avg

Standout metric: LPN / LVN is +48% above Oregon average

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 83 Rank #97 / 350Bed count — State benchmarkedThis home is ranked 97th out of 350 homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info An established community with some operational experience and growing routines. Rank #340 / 375Years in operation — State benchmarkedThis home is ranked 340th out of 375 homes we track in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
3 years
Walk Score Info Walker's paradise. Daily errands do not require a car, with many shops and services nearby. Rank #4 / 462Walk Score — State benchmarkedThis home is ranked 4th out of 462 homes we track in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
96 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #49 / 69Occupancy rate — State benchmarkedThis home is ranked 49th out of 69 homes we track in Oregon for occupancy. Shows this facility's occupancy rate versus the Oregon average, with its Statewide rank out of 69. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
69% This home usually has availability
Similar to the Oregon average: 65.7%
Occupied beds
57 / 83
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
57 days

About this community

License Details

Facility TypeNursing Facility
StatusActive
IssuanceMarch 1, 2023
CountyLane
CMS Certification Number385046

Ownership & Operating Entity

Hillside Heights Rehabilitation Center is administered by Phil Hohnstein.

Owner NameVolare Health, LLC

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Email phil.hohnstein@hillsideheightsncc.com
Fax(541) 343-7289

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Activitiesexcursions out to dine, trips to community events, shopping
Specific Programs24-hour Nursing Care, Long-term/Short-term Care, Pulmonary Rehabilitation, Tracheotomy Care, In-wall oxygen and suction, Nutritional and Culinary Support, Individualized Care Plan, Independent Board Certified Physicians, Advanced Modality Wound Care Treatment, occupational therapy and speech therapy, Licensed nursing care, Comprehensive wound care, Pulmonary management, Post-surgical stabilization, Intravenous/enteral therapies, Restorative nursing care, PICC lines, Gastric tube care, Hospice & Respite care, Lab & Pharmacy Services, Podiatry, Dentist and Optometry Services
Operating HoursPlanned admissions are accepted 24 hours a day, 7 days a week, including holidays.

Contact Hillside Heights Rehabilitation Center

Inspection History

In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.

Since 2021 · 5 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 70 deficiencies 10 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Oregon state average
Overall vs. OR average 2 Worse Metrics worse than Oregon average:
• Total deficiencies (119% above)
• Deficiencies per inspection (46% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityOR Averagevs. OR Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 7032 This facility has 119% more total deficiencies than a typical Oregon nursing home (70 vs. OR avg 32).↑ 119% worse
Deficiencies per inspection Info Average deficiencies per inspection. 7.04.81 This facility has 46% more deficiencies per inspection than a typical Oregon nursing home (7 vs. OR avg 4.81).↑ 46% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityOR Averagevs. OR Avg
Total inspections Info Combined count of all inspections conducted at this facility. 107 This facility has had 43% more total inspections than the Oregon average (10 vs. OR avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 43% more
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2022 · 4 years of data
Total health inspections 4

Oregon average 5.1

Last Health inspection on Aug 2024

Total health citations
36 Rank #41 / 78Health citations — State benchmarkedThis home is ranked 41st out of 78 homes we track in Oregon for health citations. Shows this facility's total health deficiency citations benchmarked to the Oregon State average, with a ranking across all 78 OR facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Oregon average 34

Citations per inspection
9 Rank #61 / 78Citations per inspection — State benchmarkedThis home is ranked 61st out of 78 homes we track in Oregon for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Oregon mean across 78 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Oregon average 6.86

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

31 of 36 citations resulted from standard inspections; 2 of 36 resulted from complaint investigations; and 3 of 36 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than Oregon average

Oregon average: 0.5

Serious health citations
0
100% better than Oregon average

Oregon average: 1.2

0 critical citations Oregon average: 0.5
0 serious citations Oregon average: 1.2
36 moderate citations Oregon average: 32.1
0 minor citations Oregon average: 0.2
Citations history (last 4 years)
Environmental moderate citation Aug 30, 2024
Corrected
Infection Control moderate citation Aug 30, 2024
Corrected
Nursing Services moderate citation Aug 30, 2024
Corrected
Nursing Services moderate citation Aug 30, 2024
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 132
Employees 107
Contractors 25
Staff to resident ratio 2.54 : 1
13% fewer staff per resident than Oregon average
Oregon average ratio: 2.93 : 1 Oregon average ratio: 2.93 : 1See full Oregon ranking
Avg staff/day 44
Average shift 7.6 hours
0% compared with Oregon average
Oregon average: 7.8 hours Oregon average shift: 7.8 hoursSee full Oregon ranking
Total staff hours (quarter) 30,727

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 7 total: 6 full-time employees and 1 contractor. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 17 LPN Staff are full-time employees. No contractors work on this role. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 78 total: 58 full-time employees and 20 contractors. 78
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

2.8%

849 contractor hours this quarter

Certified Nursing Assistant: 20 Occupational Therapy Aide: 2 Registered Nurse: 1 Respiratory Therapy Technician: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant58207815,63892100%7.1
Licensed Practical Nurse170175,65292100%9.8
Registered Nurse6172,0489199%8.9
RN Director of Nursing3031,4297076%7.9
Clinical Nurse Specialist4049656874%7.7
Medication Aide/Technician2028887278%7.6
Administrator2027205762%8
Other Dietary Services Staff2026607683%6.6
Speech Language Pathologist3036206368%7.2
Mental Health Service Worker2026116267%7.5
Qualified Social Worker2024826470%7.3
Respiratory Therapy Technician2133045964%4.4
Physical Therapy Assistant3032564751%4.7
Physical Therapy Aide1012384852%5
Occupational Therapy Aide0221693033%5.6
Medical Director011481314%3.7
78 Certified Nursing Assistant
% of Days 100%
17 Licensed Practical Nurse
% of Days 100%
7 Registered Nurse
% of Days 99%
3 RN Director of Nursing
% of Days 76%
View All Staffing Data in Eugene

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.2
31% better than Oregon average

Oregon average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.1
33% better than Oregon average

Oregon average: 21.1

Long-stay resident measures
Above average Oregon avg: 3.4 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 7.3%
56% better than Oregon average

Oregon average: 16.3%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 10.1%
59% better than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.0%
10% worse than Oregon average

Oregon average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.1%
32% worse than Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.5%
22% worse than Oregon average

Oregon average: 6.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.3%
39% better than Oregon average

Oregon average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.1%
36% worse than Oregon average

Oregon average: 5.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 6.1%
32% worse than Oregon average

Oregon average: 4.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.3%
22% better than Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Oregon average

Oregon average: 95.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Oregon average

Oregon average: 95.2%

Short-stay resident measures
Average Oregon avg: 3.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.0%
In line with Oregon average

Oregon average: 86.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.2%
37% better than Oregon average

Oregon average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 81.1%
In line with Oregon average

Oregon average: 81.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 26.2%
21% worse than Oregon average

Oregon average: 21.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 15.4%
In line with Oregon average

Oregon average: 15.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Oregon average

Oregon average: 0.8%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 45.7%
10% worse than Oregon average

Oregon average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

10% of new residents, usually for short-term rehab.

Typical stay 18 days

Private pay

71% of new residents, often for short stays.

Typical stay 28 days

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 6 - 7 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 52
Medicare
2
3.8% of residents
Medicaid
32
61.5% of residents
Private pay or other
18
34.6% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 12/2022. This is an older period than most facilities report, so compare with that in mind.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$828.1K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$828.1K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
$3.4M 34.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$9.1M
How we calculate these figures

This home is administered by Phil Hohnstein.

This home is owned by Volare Health LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 385046

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Most new residents arrive under private pay (71% of admissions), and a typical private pay stay runs around 28 days.

Admissions
273 total

Coverage residents most often arrive under.

Medicare 10%
Private pay 71%
Medicaid 18%
Discharges
274 total

Coverage residents most often leave under.

Medicare 5%
Private pay 66%
Medicaid 29%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Hillside Heights Rehabilitation Center

Address 0.0 miles from city center Info Estimated distance in miles from Eugene's city center to Hillside Heights Rehabilitation Center's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the OR Dept. of Human Services (ODHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Oregon average is: 49.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Creekside Health and Rehab of Cascadia ★ ★ ★ ★ ★
NH
SNF
Eugene
87
Facility 87
OR AVG 67
Rank #82 / 350
--
5.18
Facility 5.18
OR AVG 5.24
Rank #46 / 79
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +13%-1%
$0
Facility $0
OR AVG $62.3k
Rank #1 / 84
15
Facility 15
OR AVG 34.0
Rank #11 / 78
3.8
Facility 3.8
OR AVG 6.9
Rank #9 / 78
-57-
96
Facility 96
OR AVG 56
Rank #4 / 462
Jammie Posey$4.0M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$2.1M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.52.7%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.385147
Hillside Heights Rehabilitation Center ★ ★ ★ ☆ ☆
NH
HOS
RC
SNF
Eugene
83
Facility 83
OR AVG 67
Rank #97 / 350
68.6%
Facility 68.6%
OR AVG 74.7%
Rank #49 / 69
-8%
5.28
Facility 5.28
OR AVG 5.24
Rank #39 / 79
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ -42%+1%
$0
Facility $0
OR AVG $62.3k
Rank #1 / 84
36
Facility 36
OR AVG 34.0
Rank #41 / 78
9.0
Facility 9.0
OR AVG 6.9
Rank #61 / 78
-57-
96
Facility 96
OR AVG 56
Rank #4 / 462
Volare Health LLC$9.9M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$3.4M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.34.7%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.385046
Avamere Riverpark ★ ★ ☆ ☆ ☆
NH
RC
SNF
Eugene
119
Facility 119
OR AVG 67
Rank #27 / 350
76.6%
Facility 76.6%
OR AVG 74.7%
Rank #34 / 69
+3%
5.43
Facility 5.43
OR AVG 5.24
Rank #27 / 79
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -35%+4%
$35.5k
Facility $35.5k
OR AVG $62.3k
Rank #60 / 84
50
Facility 50
OR AVG 34.0
Rank #64 / 78
8.3
Facility 8.3
OR AVG 6.9
Rank #56 / 78
791A+
27
Facility 27
OR AVG 56
Rank #394 / 462
Riverpark Operations, LLC
$17.6MFiscal year ending 12/2023
Facility $17.6MFiscal year ending 12/2023
OR AVG $11.5M
Rank #5 / 64
$7.8MFiscal year ending 12/2023
Facility $7.8MFiscal year ending 12/2023
OR AVG $5.7M
Rank #10 / 64
44.2%Fiscal year ending 12/2023
Facility 44.2%Fiscal year ending 12/2023
OR AVG 49.5%
Rank #49 / 64
385185
Valley West Health Care Center ★ ★ ☆ ☆ ☆
NH
SNF
Eugene
121
Facility 121
OR AVG 67
Rank #23 / 350
63.3%
Facility 63.3%
OR AVG 74.7%
Rank #55 / 69
-15%
4.84
Facility 4.84
OR AVG 5.24
Rank #64 / 79
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ 0%-8%
$3.1k
Facility $3.1k
OR AVG $62.3k
Rank #45 / 84
56
Facility 56
OR AVG 34.0
Rank #69 / 78
14.0
Facility 14.0
OR AVG 6.9
Rank #77 / 78
277-
32
Facility 32
OR AVG 56
Rank #378 / 462
-
$11.2MFiscal year ending 12/2023
Facility $11.2MFiscal year ending 12/2023
OR AVG $11.5M
Rank #32 / 64
$5.7MFiscal year ending 12/2023
Facility $5.7MFiscal year ending 12/2023
OR AVG $5.7M
Rank #25 / 64
51.3%Fiscal year ending 12/2023
Facility 51.3%Fiscal year ending 12/2023
OR AVG 49.5%
Rank #16 / 64
385120
Green Valley Rehabilitation Health Center ★ ☆ ☆ ☆ ☆
NH
HOS
PC
RC
SNF
Eugene (Clairmont Apartments)
120
Facility 120
OR AVG 67
Rank #25 / 350
--
4.73
Facility 4.73
OR AVG 5.24
Rank #68 / 79
 ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ -71%-10%
$53.0k
Facility $53.0k
OR AVG $62.3k
Rank #68 / 84
71
Facility 71
OR AVG 34.0
Rank #77 / 78
11.8
Facility 11.8
OR AVG 6.9
Rank #71 / 78
2121-
61
Facility 61
OR AVG 56
Rank #208 / 462
Kensington Rehabilitation Health Center, LLC$19.4M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$7.6M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.39.1%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.385156
Nursing Home Explorer

Financial Assistance for
Nursing Home in Oregon

Hillside Heights Rehabilitation Center is located in Eugene, Oregon.
Here are the financial assistance programs available to residents in Oregon.

Get Financial aid guidance

Oregon Project Independence (OPI)

OPI

Age 60+
General Oregon resident, at risk of nursing home but not Medicaid-eligible.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OR

Cost-sharing required; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled
General Oregon resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OR

High demand in urban areas (e.g., Portland).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+
General OR resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OR

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled
General OR resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OR

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
OR

15 regions; rural priority; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OR resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OR

High veteran demand; Oregon Veterans’ Homes option.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+
General OR resident, homeowner 5+ years, low-income.
Income Limits (2025) ~$58,000/year household, adjusted annually
Asset Limits Home value < county median; equity > 15%.
OR

Deferred taxes accrue 6% interest; repaid upon sale/death.

Benefits
Tax deferral (~$1,000-$3,000/year avg., varies by county)

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+
General OR resident (or spouse of any age); no income limit.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
OR

Includes Meals on Wheels; prioritizes homebound/low-income.

Benefits
Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.)

Frequently Asked Questions about Hillside Heights Rehabilitation Center

Who is the owner of Hillside Heights Rehabilitation Center?

Hillside Heights Rehabilitation Center is legally operated by Volare Health, LLC, and administered by Phil Hohnstein.

Is Hillside Heights Rehabilitation Center in a walkable area?

Hillside Heights Rehabilitation Center has a walk score of 96. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the occupancy rate at Hillside Heights Rehabilitation Center?

Hillside Heights Rehabilitation Center's occupancy is 69%.

How long has Hillside Heights Rehabilitation Center been in business?

Hillside Heights Rehabilitation Center has been operating for approximately 3 years, based on available licensing and registration records.

Are pets allowed at Hillside Heights Rehabilitation Center?

No, Hillside Heights Rehabilitation Center has a no-pet policy.

What is the best email address for Hillside Heights Rehabilitation Center?

The team at Hillside Heights Rehabilitation Center can be reached at phil.hohnstein@hillsideheightsncc.com.

Does Hillside Heights Rehabilitation Center operate as a for-profit or non-profit?

Hillside Heights Rehabilitation Center is registered as a for-profit in OR.

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