Show Inspection Reports
Total Health inspections
4
22% below Oregon average
Oregon average:
5.1
Last Health inspection on Aug 2024
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Hillside Heights Rehabilitation Center
Hillside Heights Rehabilitation Center is a Nursing Home in Oregon
Hillside Heights Rehabilitation Center is a Nursing Home in Oregon
Hillside Heights Rehabilitation Center
Hillside Heights Rehabilitation Center is a Nursing Home in Oregon
Hillside Heights Rehabilitation Center is a Nursing Home in Oregon
Hillside Heights Rehabilitation Center is located in Amarillo, Texas. It offers skilled nursing, therapy, hospice, and respite services in a warm, homelike environment. The facility is committed to providing quality, compassionate care tailored to each resident’s needs.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
83
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
61.8%
Residents per day (avg)
52
Occupancy rate
61.8%
Residents per day (avg)
52
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
10% of new residents, usually for short-term rehab.
Typical stay
18 days
Private pay
71% of new residents, often for short stays.
Typical stay
28 days
Medicaid
18% of new residents, often for long-term daily care.
Typical stay
6 - 7 months
Finances and operations
Proprietary home
Other
Home revenue
$10.4M
Operating loss
-$374.9K
Proprietary home
Other
Home revenue
$10,426,702.00
Operating loss
$-374,869.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.8M
83-bed community
A larger shared setting that may offer more common spaces and organized community services.
3 years in operation
An established community with some operational experience and growing routines.
About this community
License Status
ACTIVEFacility Type
SNF/NF DUAL CERT
License Date
March 1, 2023
Additional licensing details
CMS Certification Number:
385046
County:
Lane
Ownership & operating entity
Hillside Heights Rehabilitation Center is administrated by Phil Hohnstein.
Owner name:
Volare Health, LLC
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
24-Hour Staffing
Contact Information
Email:
[email protected]
Fax:
(541) 343-7289
Amenities & Lifestyle
Programs & Activities
Activities
The activity calendar includes regular excursions out to dine, trips to community events, and shopping.
Specific Programs
24-hour Nursing Care, Long-term/Short-term Care, Medication management, Pulmonary Rehabilitation, Tracheotomy Care, In-wall oxygen and suction, Nutritional and Culinary Support, Individualized Care Plan, Independent Board Certified Physicians, Advanced Modality Wound Care Treatment, Physical therapy, occupational therapy and speech therapy, Licensed nursing care, Comprehensive wound care, Pulmonary management, Post-surgical stabilization, Intravenous/enteral therapies, Restorative nursing care, Tracheostomy care, PICC lines, Gastric tube care, Hospice & Respite care, Respiratory therapy, Rehabilitation Care, Lab & Pharmacy Services, Registered Dietician, Podiatry, Dentist and Optometry Services.
Operating Hours
Planned admissions are accepted 24 hours a day, 7 days a week, including holidays.
Dining & Nutrition
Food Description
Restaurant-style dining that fosters a sense of community.
Inspection History
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
10 visits/inspections
Latest inspection
Date:December 5, 2025
51 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Oregon average: 35 citations
37 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Eugene
The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
Hillside Heights Rehabilitation Center
-53%
+5%
-6%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
OR 97405
83
No
-
-
VOLARE HEALTH LLC
61.8%
$10,426,298.00
$3,131,968.00
30%
52.20
5.5121
-
36
-
-53%+5%-6%
Green Valley Rehabilitation Health Center
-61%
-5%
+40%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Eugene
110
No
-
61
Kensington Rehabilitation Health Center, LLC
91.8%
$22,690,107.00
$6,486,867.00
28.6%
103.60
4.9994
1
71
2
-61%-5%+40%
Bayberry Commons
-23%
+30%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
RC
Respite Care
Springfield
14
Yes
-
56
DAVID RYAN FAMILY ASSOCIATES LLC
85.2%
$13,670,459.00
$5,771,859.00
42.2%
97.00
4.0372
3
-
-
-23%+30%
Avamere Riverpark
-36%
+9%
+12%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Eugene
119
No
A+
27
RIVERPARK OPERATIONS, LLC
73.8%
$19,293,280.00
$6,450,497.00
33.4%
88.70
5.7277
2
50
7
-36%+9%+12%
Avamere Rehabilitation of Eugene
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
- (Twin Lakes)
-
No
-
58
AVAMERE HEALTH SERVICES LLC
66.8%
$13,227,205.00
$4,339,514.00
32.8%
57.80
5.0923
1
-
-
-
-
Hillside Heights Rehabilitation Center
Type of care:
SNF
AL
Community:
OR 97405
Bed Count:
83
Pets Allowed:
No
Operator:
VOLARE HEALTH LLC
CCN:
385046
Occupancy:
61.8%
Home Revenue:
$10,426,298.00
Payroll Costs:
$3,131,968.00
Payroll %:
30%
Avg Residents/Day:
52.20
Overall Rating:
Adj Nurse Hours:
5.5121
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
36
RN share vs State Avg:
-53%
-53%
Staffing vs State Avg:
+5%
+5%
Occupancy vs State Avg:
-6%
-6%
Green Valley Rehabilitation Health Center
Type of care:
SNF
AL
Community:
Eugene
Bed Count:
110
Pets Allowed:
No
Operator:
Kensington Rehabilitation Health Center, LLC
CCN:
385156
Occupancy:
91.8%
Home Revenue:
$22,690,107.00
Payroll Costs:
$6,486,867.00
Payroll %:
28.6%
Avg Residents/Day:
103.60
Overall Rating:
Adj Nurse Hours:
4.9994
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
71
Severe Citations:
2
RN share vs State Avg:
-61%
-61%
Staffing vs State Avg:
-5%
-5%
Occupancy vs State Avg:
+40%
+40%
Bayberry Commons
Type of care:
AL
MC
RC
Community:
Springfield
Bed Count:
14
Pets Allowed:
Yes
Operator:
DAVID RYAN FAMILY ASSOCIATES LLC
CCN:
415080
Occupancy:
85.2%
Home Revenue:
$13,670,459.00
Payroll Costs:
$5,771,859.00
Payroll %:
42.2%
Avg Residents/Day:
97.00
Overall Rating:
Adj Nurse Hours:
4.0372
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Staffing vs State Avg:
-23%
-23%
Occupancy vs State Avg:
+30%
+30%
Avamere Riverpark
Type of care:
SNF
AL
Community:
Eugene
Bed Count:
119
Pets Allowed:
No
Operator:
RIVERPARK OPERATIONS, LLC
CCN:
385185
Occupancy:
73.8%
Home Revenue:
$19,293,280.00
Payroll Costs:
$6,450,497.00
Payroll %:
33.4%
Avg Residents/Day:
88.70
Overall Rating:
Adj Nurse Hours:
5.7277
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
50
Severe Citations:
7
RN share vs State Avg:
-36%
-36%
Staffing vs State Avg:
+9%
+9%
Occupancy vs State Avg:
+12%
+12%
Avamere Rehabilitation of Eugene
Type of care:
SNF
AL
Pets Allowed:
No
Operator:
AVAMERE HEALTH SERVICES LLC
CCN:
385053
Occupancy:
66.8%
Home Revenue:
$13,227,205.00
Payroll Costs:
$4,339,514.00
Payroll %:
32.8%
Avg Residents/Day:
57.80
Overall Rating:
Adj Nurse Hours:
5.0923
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Places of interest near Hillside Heights Rehabilitation Center
0.0 miles from city center
Eugene, OR 97405
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
121
Total Staff
100
Employees
21
Contractors
28,754
Total Hours (Quarter)
42
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 9.5 | No |
| Licensed Practical Nurse | 16 | 9.5 | Yes |
| Certified Nursing Assistant | 67 | 7.2 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.3hs shift avg
Nursing Staff ⓘ
95 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
4 staff
8hs shift avg
Therapy Services ⓘ
13 staff
6.1hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
6.9hs shift avg
Dietary Services ⓘ
3 staff
5.7hs shift avg
Other Services ⓘ
2 staff
7.4hs shift avg
Contractor Analysis
3.7%
of total hours from contractors
1,070 contractor hours this quarter
Certified Nursing Assistant: 16
Licensed Practical Nurse: 2
Occupational Therapy Aide: 2
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 51 | 16 | 67 | 14,385 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 14 | 2 | 16 | 4,931 | 91 | 100% | 9.5 |
| RN Director of Nursing | 4 | 0 | 4 | 1,940 | 65 | 71% | 7.9 |
| Medication Aide/Technician | 3 | 0 | 3 | 1,248 | 89 | 98% | 7.2 |
| Speech Language Pathologist | 4 | 0 | 4 | 947 | 64 | 70% | 7.1 |
| Registered Nurse | 5 | 0 | 5 | 921 | 78 | 86% | 9.5 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 757 | 63 | 69% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 699 | 64 | 70% | 7.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 608 | 85 | 93% | 5.7 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 450 | 62 | 68% | 6.9 |
| Physical Therapy Assistant | 2 | 0 | 2 | 367 | 58 | 64% | 6.3 |
| Physical Therapy Aide | 1 | 0 | 1 | 357 | 60 | 66% | 6 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 247 | 58 | 64% | 4 |
| Nurse Practitioner | 1 | 0 | 1 | 224 | 28 | 31% | 8 |
| Occupational Therapy Aide | 0 | 2 | 2 | 154 | 28 | 31% | 5.3 |
| Medical Director | 0 | 1 | 1 | 48 | 12 | 13% | 4 |
Health Inspection History
Total Health citations
36
6% above Oregon average
Oregon average:
34.0
9 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
34 citations
Complaint investigations
5 citations
Breakdown of citations
Critical Health citations
0
100% below Oregon average
Oregon average:
0.5
Serious Health citations
0
100% below Oregon average
Oregon average:
1.2
Moderate Health citations
36
Minor Health citations
0
Citations history (last 3 years)
Environmental moderate citation
Aug 30, 2024
Corrected
Infection Control moderate citation
Aug 30, 2024
Corrected
Nursing Services moderate citation
Aug 30, 2024
Corrected
Nursing Services moderate citation
Aug 30, 2024
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Volare
Resident Census by Payment Source
52
Total Residents
Medicare
2
(3.8%)
ⓘ
Medicaid
32
(61.5%)
ⓘ
Private Pay/Other
18
(34.6%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
7.2
31% better than Oregon average
Oregon average:
10.5
Functional decline score
14.1
33% better than Oregon average
Oregon average:
21.1
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
7.3%
56% below Oregon average.
Walking Ability Worsened
10.1%
59% below Oregon average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
25.0%
10% above Oregon average.
Safety & clinical stability
Falls with Major Injury
3.1%
32% above Oregon average.
High Risk Residents with Pressure Ulcers
8.5%
22% above Oregon average.
Urinary Tract Infection
1.3%
39% below Oregon average.
Emotional & behavioral wellbeing
Depressive Symptoms
6.1%
32% above Oregon average.
Antipsychotic Use
10.3%
22% below Oregon average.
Preventive care
Pneumococcal Vaccine
100.0%
4% above Oregon average.
Influenza Vaccine
100.0%
5% above Oregon average.
Nutrition & physical health
Lost Too Much Weight
7.1%
36% above Oregon average.Short-stay resident measures
Pneumococcal Vaccine
89.0%
Near Oregon average
Antipsychotic medication increase
1.2%
37% better than Oregon average
Influenza Vaccine
81.1%
Near Oregon average
Financial Trends
Historical financial and operational data for Hillside Heights Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
61.8%
↑ 0.3pp vs 2022
Net Income
-$374,869
↓ ~$1.5M vs 2022
Total Payroll
$5,441,070
↓ ~$57K vs 2022
Profit Margin
-3.6%
↓ 13.1pp vs 2022
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