Veterans Victory House

Nursing Home & Skilled Nursing · Walterboro, SC

CMS overall rating

2461 Sidneys Rd, Walterboro, SC 29488-6783 View map

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Veterans Victory House accepts Medicare, Medicaid, and private pay.

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Veterans Victory House accepts Medicare, Medicaid, and private pay.

Overview of Veterans Victory House

Operated by the South Carolina Department of Veterans Affairs under the administration of Theresa Smelser, Veterans Victory House is a nursing home in Walterboro, South Carolina. The 220-bed facility serves veterans and their families and accepts Medicare, Medicaid, and private pay. This gives families several options for covering short-term rehabilitation and longer-term nursing care.

The home has an occupancy rate of 86%. Residents stay an average of 604 days, including a mix of people recovering through rehabilitation and those needing ongoing residential care.

Nurse staffing averages 4 hours and 17 minutes per resident each day. This level of staffing supports medical and personal care needs throughout the day. Rehabilitation services are available for veterans recovering from surgery, stroke, illness, or a hospital stay. On-site medical care, nursing services, and rehabilitation therapy help residents access care without needing to go outside of appointments.

Meals are prepared on site, and special diets can be provided based on the physician’s orders. Residents can either eat in their unit or in the cafeteria. Amenities on-site include beauty and barber services, laundry services, transportation, and various recreational and therapeutic activities. These services help support both recovery and everyday quality of life.

Families considering Veterans Victory House will find a government-operated facility with consistent staffing, comprehensive on-site services, and the capacity to support veterans who need rehabilitation or ongoing nursing care.

Facility Direct Line (843) 538-3000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to South Carolina state averages

Total nursing care / resident

4h 17m per day

This facility South Carolina avg (4h 0m per day)

vs South Carolina avg

+7%

4 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	38m per day	■ Avg State avg: 38m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	44m per day	▼ 28% State avg: 1h 1m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 12m per day	■ Avg State avg: 2h 13m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 2m per day	▼ 10% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 76% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	23m per day	▼ 5% State avg: 24m per day · National avg: 28m per day

Capacity and availability

604 days

220-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

Occupancy

Occupancy rate

84%

Similar to the South Carolina average: 82.1%

Occupied beds

185 / 220

Average occupied beds in South Carolina homes 90 beds

Facility TypeHl- Nursing Home

StatusActive

CountyColleton

License NumberNCF-1109

Business TypeState

CMS Certification Number425386

Veterans Victory House is legally operated by South Carolina Department Of Veterans Affairs, and administered by Theresa Smelser.

Owner NameSouth Carolina Department Of Veterans Affairs

Institutional Nursing Home

220 units

Total beds

220 units

Staffing

Key information about the people who lead and staff this community.

Administrator Emailtsmelser@hmrvsi.com

Rehabilitation Services

24-Hour Staffing

Pets not allowed

Admission CriteriaAdmission to the Veterans’ Victory House is limited to Veterans who have been separated from the U.S. Armed Forces under honorable conditions and qualify as South Carolina residents who are in need of skilled or intermediate nursing home care.

Medical Care

Nursing Care

Rehabilitative Therapy

Recreational And Therapeutic Activities

Dietary Services

Transportation Services

Beauty And Barber Services

Laundry Services

Activities

Inspections since 2022

Total health inspections 3

State average 3.9

Last Health inspection on Feb 2025

Total health citations

State average 13.7

Citations per inspection

3.33

State average 3.44

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 10 citations resulted from standard inspections.

Breakdown of citation severity (last 4 years)

Critical health citations

100% better than State average

State average: 1

Serious health citations

233% worse than State average

State average: 0.3

0 critical citations State average: 1

1 serious citation State average: 0.3

9 moderate citations State average: 12.3

0 minor citations State average: 0.1

Citations history (last 4 years)

Nutrition moderate citation Feb 21, 2025

Corrected

Infection Control moderate citation Jan 19, 2024

Corrected

Pharmacy moderate citation Jan 19, 2024

Corrected

Quality of Care moderate citation Jan 19, 2024

Corrected

Total staff 217

Employees 206

Contractors 11

Staff to resident ratio 1.17 : 1

36% fewer staff per resident than South Carolina average

Avg staff/day 95

Average shift 7.9 hours

0% compared with South Carolina average

Total staff hours (quarter) 68,791

Nursing staff breakdown

9.3 hours

9.1 hours

108

7.5 hours

Contractor staffing

744 contractor hours this quarter

Other Physician: 5 Feeding Assistant: 3 Clinical Nurse Specialist: 2 Occupational Therapy Aide: 1

Staff by category


Certified Nursing Assistant	108	0	108	36,721	92	100%	7.5
Licensed Practical Nurse	31	0	31	12,019	92	100%	9.1
Registered Nurse	25	0	25	7,661	92	100%	9.3
Other Dietary Services Staff	14	0	14	3,097	92	100%	7.3
Clinical Nurse Specialist	8	2	10	2,661	72	78%	7.6
Mental Health Service Worker	2	0	2	731	72	78%	8.1
Nurse Aide in Training	5	0	5	688	43	47%	5.5
Occupational Therapy Assistant	3	0	3	537	59	64%	7.3
Administrator	2	0	2	532	60	65%	7.9
Dietitian	1	0	1	493	64	70%	7.7
RN Director of Nursing	1	0	1	473	63	68%	7.5
Dental Services Staff	1	0	1	470	59	64%	8
Speech Language Pathologist	1	0	1	460	62	67%	7.4
Nurse Practitioner	1	0	1	445	56	61%	7.9
Physical Therapy Aide	1	0	1	431	59	64%	7.3
Feeding Assistant	0	3	3	402	60	65%	6.7
Respiratory Therapy Technician	1	0	1	339	48	52%	7.1
Qualified Social Worker	1	0	1	326	39	42%	8.3
Occupational Therapy Aide	0	1	1	170	26	28%	6.5
Other Physician	0	5	5	137	28	30%	3.9

108 Certified Nursing Assistant

% of Days 100%

31 Licensed Practical Nurse

% of Days 100%

25 Registered Nurse

% of Days 100%

14 Other Dietary Services Staff

% of Days 100%

10 Clinical Nurse Specialist

% of Days 78%

2 Mental Health Service Worker

% of Days 78%

5 Nurse Aide in Training

% of Days 47%

3 Occupational Therapy Assistant

% of Days 64%

2 Administrator

% of Days 65%

1 Dietitian

% of Days 70%

1 RN Director of Nursing

% of Days 68%

1 Dental Services Staff

% of Days 64%

1 Speech Language Pathologist

% of Days 67%

1 Nurse Practitioner

% of Days 61%

1 Physical Therapy Aide

% of Days 64%

3 Feeding Assistant

% of Days 65%

1 Respiratory Therapy Technician

% of Days 52%

1 Qualified Social Worker

% of Days 42%

1 Occupational Therapy Aide

% of Days 28%

5 Other Physician

% of Days 30%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 8.7

In line with South Carolina average

South Carolina average: 8.7

Functional decline score 19.8

28% worse than South Carolina average

South Carolina average: 15.5

Long-stay resident measures

Above average South Carolina avg: 3.9

Need for Help with Daily Activities Increased 21.8%

67% worse than South Carolina average

South Carolina average: 13.1%

Walking Ability Worsened 11.3%

30% better than South Carolina average

South Carolina average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence 26.3%

55% worse than South Carolina average

South Carolina average: 17.0%

Falls with Major Injury 2.3%

21% better than South Carolina average

South Carolina average: 3.0%

High Risk Residents with Pressure Ulcers 4.4%

29% better than South Carolina average

South Carolina average: 6.1%

Urinary Tract Infection 1.4%

16% better than South Carolina average

South Carolina average: 1.6%

Lost Too Much Weight 3.8%

39% better than South Carolina average

South Carolina average: 6.2%

Depressive Symptoms 0.2%

95% better than South Carolina average

South Carolina average: 2.8%

Antipsychotic Use 18.0%

24% worse than South Carolina average

South Carolina average: 14.5%

Pneumococcal Vaccine 99.9%

10% better than South Carolina average

South Carolina average: 90.5%

Influenza Vaccine 100.0%

10% better than South Carolina average

South Carolina average: 90.6%

Hospitalizations per 1,000 days 1.74

14% better than South Carolina average

South Carolina average: 2.03

ED visits per 1,000 days 1.31

31% better than South Carolina average

South Carolina average: 1.91

Short-stay resident measures

Pneumococcal Vaccine 98.1%

23% better than South Carolina average

South Carolina average: 79.5%

Antipsychotic medication increase 5.0%

195% worse than South Carolina average

South Carolina average: 1.7%

Influenza Vaccine 100.0%

28% better than South Carolina average

South Carolina average: 78.0%

Breakdown by payment type

Medicare

12% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

86% of new residents, often for short stays.

Typical stay 2 years

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 186

Medicare

0.5% of residents

Medicaid

1.6% of residents

Private pay or other

182

97.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Veterans Victory House from 2012–2024, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 06/2024.

Occupancy Rate 85.6% ↑ 2.9pp vs 2023

Net Patient Income $1.8M ↑ ~$2.3M vs 2023

Payroll Costs $9.8M ↑ ~$2.2M vs 2023

Operating Margin 8.1% ↑ 10.9pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	98.7%	98.8%	98.8%	98.7%	99.0%	99.2%	99.0%	98.7%	97.1%	81.1%	73.3%	82.7%	85.6%
Beds	220	220	220	220	220	220	220	220	220	220	220	220	220
Net Income	$1,086,130	$1,340,199	$1,857,613	$567,334	$323,476	$1,719,355	$10,273,677	$956,983	$3,888,384	$2,330,641	$4,752,940	$2,574,042	$1,762,988
Gross Revenue	$14,247,413	$14,898,942	$15,839,674	$15,310,056	$16,074,678	$18,345,534	$26,712,177	$18,353,984	$19,459,792	$16,366,590	$24,198,361	$19,905,985	$21,926,812
Operating Expenses	$13,161,283	$13,492,608	$14,019,149	$14,742,722	$15,751,202	$16,626,179	$16,438,500	$17,397,001	$15,571,408	$16,576,210	$18,147,740	$20,460,397	$19,986,611
Net Patient Income	$1,086,130	$1,340,169	$1,820,525	$567,334	$323,476	$1,719,355	$10,273,677	$956,983	$3,888,384	-$5,996,245	-$6,177,551	-$554,412	$1,762,988
Net Patient Revenue	$14,247,413	$14,832,777	$15,839,674	$15,310,056	$16,074,678	$18,345,534	$26,712,177	$18,353,984	$19,459,792	$10,579,965	$11,970,189	$19,905,985	$21,749,599
Payroll Costs	$8,328,811	$8,336,808	$8,789,773	$9,226,880	$9,867,266	$10,171,837	$10,515,364	$10,963,488	$11,556,849	$118,808	$151,164	$7,596,098	$9,751,381
Operating Margin %	7.6%	9.0%	11.5%	3.7%	2.0%	9.4%	38.5%	5.2%	20.0%	-56.7%	-51.6%	-2.8%	8.1%
Medicare %	0.2%	0.7%	0.6%	0.3%	0.9%	0.3%	0.6%	0.1%	0.6%	0.1%	0.0%	1.1%	1.4%
Medicaid %	5.3%	6.9%	7.9%	8.1%	8.6%	8.4%	8.9%	10.4%	10.2%	8.2%	5.4%	7.1%	1.5%
Private %	94.5%	92.4%	91.5%	91.6%	90.5%	91.4%	90.5%	89.5%	89.2%	91.7%	94.6%	91.8%	97.1%
Net Patient Revenue/Day	$179	$187	$200	$193	$202	$230	$336	$232	$249	$162	$203	$300	$316
Cost/Day	$166	$170	$177	$186	$198	$209	$207	$220	$199	$255	$308	$308	$290
Avg Length of Stay	893.2 days	826.4 days	785.8 days	695.0 days	839.4 days	699.0 days	667.8 days	628.9 days	823.3 days	644.7 days	545.2 days	614.7 days	604.5 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$21.7M

Net patient income

$1.8M

Government Operated by city authorities.

Net patient revenue

$21.7M

Net patient income

$1.8M

Other income

$3.1M

Payroll costs

$9.8M 44.8% of net patient revenue

Other operating costs

$10.2M

Total costs

$20.0M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (86% of admissions), and a typical private pay stay runs around 2 years.

Coverage residents most often arrive under.

Medicare 12%

Private pay 86%

Medicaid 2%

Coverage residents most often leave under.

Medicare 11%

Private pay 87%

Medicaid 2%

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The information below is reported by the South Carolina Department of Public Health, Bureau of Healthcare Quality.

CMS & SC Dept. of Health data


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Linville Court at The Cascades Verdae	NH AL IL MC SNF	Greenville (Cascades Verdae)	44 Facility 44 SC AVG 90 Rank #271 / 307	92.3% Facility 92.3% SC AVG 84.8 Rank #41 / 94	+9%	6.16 Facility 6.16 SC AVG 4.00 Rank #5 / 119	+3%	+54%	$0 Facility $0 SC AVG $34.8k Rank #1 / 121	6 Facility 6 SC AVG 13.7 Rank #20 / 120	2.0 Facility 2.0 SC AVG 3.4 Rank #14 / 120	1	41	-	8 Facility 8 SC AVG 32 Rank #196 / 230	Banyan Greenville LLC	$7.4MFiscal year ending 12/2023 Facility $7.4MFiscal year ending 12/2023 SC AVG $13.0M Rank #8 / 122	$7.0MFiscal year ending 12/2023 Facility $7.0MFiscal year ending 12/2023 SC AVG $5.4M Rank #37 / 122	94.6%Fiscal year ending 12/2023 Facility 94.6%Fiscal year ending 12/2023 SC AVG 44% Rank #120 / 122	425392
Veterans Victory House	NH SNF	Walterboro	220 Facility 220 SC AVG 90 Rank #3 / 307	84.0% Facility 84.0% SC AVG 84.8 Rank #71 / 94	-1%	4.28 Facility 4.28 SC AVG 4.00 Rank #35 / 119	+23%	+7%	$0 Facility $0 SC AVG $34.8k Rank #1 / 121	10 Facility 10 SC AVG 13.7 Rank #49 / 120	3.3 Facility 3.3 SC AVG 3.4 Rank #65 / 120	1	185	-	-	South Carolina Department Of Veterans Affairs	$21.7MFiscal year ending 06/2024 Facility $21.7MFiscal year ending 06/2024 SC AVG $13.0M Rank #15 / 122	$9.8MFiscal year ending 06/2024 Facility $9.8MFiscal year ending 06/2024 SC AVG $5.4M Rank #19 / 122	44.8%Fiscal year ending 06/2024 Facility 44.8%Fiscal year ending 06/2024 SC AVG 44% Rank #100 / 122	425386

Nursing Home Explorer

Who is the owner of Veterans Victory House?

Veterans Victory House is legally operated by South Carolina Department Of Veterans Affairs, and administered by Theresa Smelser.

What is the license number of Veterans Victory House?

According to SC state health department records, Veterans Victory House's license number is NCF-1109.

What is the occupancy rate at Veterans Victory House?

Veterans Victory House's occupancy is 84%.

Are pets allowed at Veterans Victory House?

No, Veterans Victory House has a no-pet policy.

Is Veterans Victory House a government-operated facility?

Veterans Victory House is a government-operated nursing facility in SC.

Who is the administrator of Veterans Victory House?

Theresa Smelser is the administrator of Veterans Victory House.

How many beds does Veterans Victory House have?

Veterans Victory House has 220 beds.

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Veterans Victory House

Overview of Veterans Victory House

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Additional Policies & Features

Amenities & Lifestyle

Contact Veterans Victory House

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

108 Certified Nursing Assistant

31 Licensed Practical Nurse

25 Registered Nurse

14 Other Dietary Services Staff

10 Clinical Nurse Specialist

2 Mental Health Service Worker

5 Nurse Aide in Training

3 Occupational Therapy Assistant

2 Administrator

1 Dietitian

1 RN Director of Nursing

1 Dental Services Staff

1 Speech Language Pathologist

1 Nurse Practitioner

1 Physical Therapy Aide

3 Feeding Assistant

1 Respiratory Therapy Technician

1 Qualified Social Worker

1 Occupational Therapy Aide

5 Other Physician

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

Nurse Aide Training

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

Places of interest near Veterans Victory House

Calculate Travel Distance to Veterans Victory House

Compare Nursing Homes around the area

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