South Carolina average 3.9
Last Health inspection on Mar 2025

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White Oak Manor Rock Hill is a 141-bed nursing home in Rock Hill, South Carolina, part of White Oak Management, which has operated in the Carolinas for over 50 years. The community offers nursing home care, assisted living, short-term rehabilitation, independent living, and memory care. It accepts Medicare, Medicaid, and private pay.
CMS rates the facility 3 stars overall. Nurse staffing averages 4 hours and 23 minutes per resident per day — above the South Carolina average of 4 hours and 5 minutes — and the home ranks 28th out of 112 South Carolina SNFs on adjusted staffing. The facility’s occupancy rate is 96.1%, well above the state average of 82.1%, placing it 6th in the state, a signal of sustained local demand.
The inspection record warrants attention. Across five inspections since 2021, the facility averages 6.7 deficiencies per year — 91% above the South Carolina mean of 3.5. Two complaint investigations in 2023 produced substantiated findings: a resident elopement in September that reached Immediate Jeopardy status before corrective actions were accepted, and a June incident involving verbal abuse between residents that the facility also failed to report within the required two-hour period.
The most recent standard inspection in March 2025 cited MDS assessment errors, treatment not following physician orders, and failure to accommodate food allergies. No fines or license suspensions were found in available reports.
While White Oak Manor Rock Hill offers a wide range of care services and strong staffing levels, its inspection history and substantiated complaints should be reviewed carefully before choosing long-term placement. It suits residents looking for short-term rehabilitation, memory care, or a broader continuum of care in the Rock Hill area.
White Oak Manor Rock Hill is legally operated by Nhc Healthcare/rock Hill Llc, and administrated by Jerrolyn Montgomery-Smalls.
Key information about the people who lead and staff this community.
In South Carolina, the Department of Public Health, Bureau of Healthcare Quality conducts unannounced inspections to ensure care providers meet all health and safety codes.
Deficiencies
| This Facility | SC Average | vs. SC Avg |
|---|---|---|---|
|
Total deficiencies
| 20 | 12 | This facility has 67% more total deficiencies than a typical South Carolina nursing home (20 vs. SC avg 12).↑ 67% worse |
|
Deficiencies per year
| 4 | 2.4 | This facility has 67% more deficiencies per year than a typical South Carolina nursing home (4 vs. SC avg 2.4).↑ 67% worse |
South Carolina average 3.9
Last Health inspection on Mar 2025
South Carolina average 13.7
South Carolina average 3.44
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 20 citations resulted from standard inspections; and 3 of 20 resulted from complaint investigations.
South Carolina average: 1
South Carolina average: 0.3
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
3,592 contractor hours this quarter
| Certified Nursing Assistant | 90 | 0 | 90 | 26,992 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 43 | 0 | 43 | 14,661 | 92 | 100% | 8.4 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 3,305 | 67 | 73% | 7.7 |
| Registered Nurse | 13 | 0 | 13 | 1,672 | 90 | 98% | 7.2 |
| Dental Services Staff | 3 | 0 | 3 | 1,397 | 66 | 72% | 7.5 |
| Physical Therapy Aide | 0 | 10 | 10 | 923 | 86 | 93% | 5 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 842 | 73 | 79% | 6.5 |
| Speech Language Pathologist | 0 | 5 | 5 | 837 | 79 | 86% | 5.8 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 495 | 74 | 80% | 5.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 494 | 60 | 65% | 7.6 |
| RN Director of Nursing | 1 | 0 | 1 | 488 | 60 | 65% | 8.1 |
| Qualified Social Worker | 0 | 3 | 3 | 432 | 62 | 67% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Dietitian | 1 | 0 | 1 | 408 | 51 | 55% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 400 | 51 | 55% | 7.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 396 | 50 | 54% | 7.9 |
| Medical Director | 0 | 1 | 1 | 45 | 6 | 7% | 7.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 19 | 3 | 3% | 6.3 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 14, 2023 · $7K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
36% of new residents, usually for short-term rehab.
60% of new residents, often for short stays.
3% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for White Oak Manor Rock Hill based on CMS SNF Cost Reports.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
8311.5 miles from city center
Estimated distance in miles from Rock Hill's city center to White Oak Manor Rock Hill's address, calculated via Google Maps.
Add your location
White Oak Manor Rock Hill is located in ROCK HILL, South Carolina.
Here are the financial assistance programs available to residents in South Carolina.
The information below is reported by the South Carolina Department of Public Health, Bureau of Healthcare Quality.
| Rock Hill Post Acute Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rock Hill | 99
Facility
99
SC AVG
90
Rank
#118 / 309 | 85.4% | +4% | 3.83 | -41% | -4% | $0 | 7 | 2.3 | - | 87 | - | - | Steven Powell | $11.9M | $6.3M | 52.5% | 425159 | ||||
| Westminster Towers Residential |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rock Hill | 57
Facility
57
SC AVG
90
Rank
#231 / 309 | - | - | 4.94 | +50% | +24% | $17.0k | 8 | 2.7 | 2 | 6 | - | - | Kevin Johnson | $16.3M | $5.7M | 35.1% | 425291 | ||||
| White Oak Manor Rock Hill |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rock Hill | 141
Facility
141
SC AVG
90
Rank
#32 / 309 | - | - | 4.38 | -29% | +10% | $7.4k | 20 | 4.0 | 1 | 135 | A+ | - | Jerrolyn Montgomery-Smalls | $17.0M | $10.0M | 58.8% | 425088 | ||||
| Pruitthealth Rock Hill |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rock Hill | 132
Facility
132
SC AVG
90
Rank
#37 / 309 | - | - | 3.74 | +123% | -6% | $0 | 14 | 3.5 | 1 | 103 | - | - | Pruitthealth Rock Hill LLC | $11.1M | $5.4M | 49.1% | 425127 | ||||
| Magnolia Manor – Rock Hill |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rock Hill | 106
Facility
106
SC AVG
90
Rank
#101 / 309 | - | - | 3.41 | -54% | -15% | $128.2k | 26 | 2.6 | 5 | 97 | - |
60
Facility
60
SC AVG
32
Rank
#19 / 232 | Anthony Brice | $15.8M | $5.9M | 37.6% | 425165 |
The legal owner and operator of White Oak Manor Rock Hill is Nhc Healthcare/Rock Hill Llc.
According to SC state health department records, White Oak Manor Rock Hill's license number is NCF-1087.
The team at White Oak Manor Rock Hill can be reached at [email protected].
Jerrolyn Montgomery-Smalls is the administrator of White Oak Manor Rock Hill.
White Oak Manor Rock Hill has 141 beds.
Yes — there are 6 photos of White Oak Manor Rock Hill in the photo gallery on this page.
White Oak Manor Rock Hill is located at 1915 EBENEZER RD.
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