Occupancy rate
66%
8% lower than Tennessee averageTennessee average: 72%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Northbrooke Post Acute
Nursing Home in Jackson
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Northbrooke Post Acute
Nursing Home in Jackson
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Northbrooke Post Acute is a premier nursing home located in Jackson, TN. It provides exceptional short-term rehabilitation and around-the-clock skilled nursing care. The facility is dedicated to delivering the highest quality care to its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 124th out of 139 homes in Tennessee.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 124th out of 139 homes in Tennessee.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 57m per day
vs Tennessee avg
-20%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 18m per day | ▼ 51% State avg: 37m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 55m per day | ▼ 11% State avg: 2h 9m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 6m per day | ▼ 7% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 40% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 10m per day | ▼ 60% State avg: 25m per day · National avg: 29m per day |
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
Avg. Length of Stay
119 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
30% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
62% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
8% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$13.6M
Profit
$1.1M
Privately-owned community
Operated by a business corporation.
Home revenue
$13.6M
Profit
$1.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.5M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
28 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
Occupancy
8% lower than Tennessee averageOccupied beds
79 / 120
Average residents
82 per day
Facility TypeNursing Home
StatusLicensed
IssuanceAugust 22, 1997
License Number00000366
CMS Certification Number445401
Northbrooke Post Acute is administrated by Ty Boatman.
Owner NameHanalei River Holdings, LLC
Rehabilitation Services
Respite Care
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Specific ProgramsRehabilitation, Wound Care, Activities, Respite Care, Hospice / GIP, Activity Program
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
3 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Tennessee average: 9 complaint visits
Show Inspection Reports
Latest inspection
Date
May 20, 2024
37 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Tennessee average: 17 deficiencies
0
enforcement actions
No actions on recordPenalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Inspection Report Summary for Northbrooke Post Acute
The most recent inspection on April 16, 2025, identified deficiencies related to fall prevention interventions and RN staffing requirements. Earlier inspections showed multiple issues including wound care deficiencies, medication management problems, infection control lapses, and food safety concerns. Inspectors cited recurring themes of failure to follow care plans, inadequate staffing coverage, and improper medication and feeding tube management. Complaint investigations were substantiated regarding fall prevention and staffing, but enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history indicates ongoing challenges with care plan adherence and staffing, with no clear pattern of improvement or worsening over time.
Health Inspection History
Inspections
Total health inspections
4
Tennessee average 3.5
Last Health inspection on Apr 2025
Total health citations
33
Tennessee average 15.4
Citations per inspection
8.25
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
29 of 33 citations resulted from standard inspections; 1 of 33 resulted from complaint investigations; and 3 of 33 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
9% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
0
100% better than Tennessee averageTennessee average: 0.6
1 critical citation
0 serious citations
32 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 16, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 16, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Apr 16, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Apr 16, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Apr 16, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Apr 16, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 16, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 16, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Jackson The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
| Laurelwood Health Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jackson | 64 | 82.4% | +13% | 3.98 | +14% | +10% | 1 | 21 | 7.0 | 1 | 51 | - | - | - | $6.4M | $2.2M | 34.4% | 445413 | ||||
| Northbrooke Post Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jackson | 120 | 70.2% | -4% | 2.95 | -53% | -19% | 1 | 33 | 8.3 | 1 | 80 | - | - | - | $12.1M | $3.2M | 26.6% | 445401 | ||||
| Maplewood Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jackson | 160 | 58.2% | -20% | 3.77 | -43% | +4% | 1 | 32 | 8.0 | 5 | 109 | - | - | Mfi Healthcare Tn Llc | $13.5M | $4.7M | 34.6% | 445412 | ||||
| AHC West Tennessee Transitional Care | - |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Jackson (Hicksville) | 67 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
| Cypress Grove Post Acute | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jackson | 170 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
222
Employees
106
Contractors
116
Staff to resident ratio
2.85:1
59% better than Tennessee averageTennessee average ratio: 1.79:1
Avg staff/day
39
Average shift
8.4 hours
0% compared with Tennessee averageTennessee average: 8.3 hours
Total staff hours (quarter)
29,970
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
69
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
119
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
12.5%
3,735 contractor hours this quarter
Certified Nursing Assistant: 66
Licensed Practical Nurse: 49
Registered Nurse: 1
Staff by category
| Certified Nursing Assistant | 53 | 66 | 119 | 13,422 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 20 | 49 | 69 | 7,855 | 91 | 100% | 8.7 |
| RN Director of Nursing | 5 | 0 | 5 | 1,579 | 75 | 82% | 8.6 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,383 | 89 | 98% | 7.8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 825 | 65 | 71% | 7.2 |
| Speech Language Pathologist | 3 | 0 | 3 | 791 | 65 | 71% | 6.7 |
| Registered Nurse | 8 | 1 | 9 | 661 | 68 | 75% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 559 | 64 | 70% | 8.7 |
| Administrator | 1 | 0 | 1 | 512 | 61 | 67% | 8.4 |
| Occupational Therapy Aide | 1 | 0 | 1 | 512 | 61 | 67% | 8.4 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 461 | 67 | 74% | 6.7 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 441 | 64 | 70% | 6.9 |
| Physical Therapy Aide | 3 | 0 | 3 | 336 | 56 | 62% | 5.7 |
| Qualified Activities Professional | 1 | 0 | 1 | 139 | 19 | 21% | 7.3 |
119 Certified Nursing Assistant
% of Days
100%
69 Licensed Practical Nurse
% of Days
100%
5 RN Director of Nursing
% of Days
82%
4 Clinical Nurse Specialist
% of Days
98%
2 Physical Therapy Assistant
% of Days
71%
3 Speech Language Pathologist
% of Days
71%
9 Registered Nurse
% of Days
75%
1 Dental Services Staff
% of Days
70%
1 Administrator
% of Days
67%
1 Occupational Therapy Aide
% of Days
67%
1 Nurse Practitioner
% of Days
68%
2 Qualified Social Worker
% of Days
74%
1 Respiratory Therapy Technician
% of Days
70%
3 Physical Therapy Aide
% of Days
62%
1 Qualified Activities Professional
% of Days
21%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
78
Medicare
18
23.1% of residents
Medicaid
54
69.2% of residents
Private pay or other
6
7.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.9
14% worse than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.1
7% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.9%
Percent of long-stay residents whose need for help with daily activities has increased
18.9%
18% worse than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
22.7%
Percent of long-stay residents whose ability to move independently worsened
22.7%
5% worse than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.6%
39% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
47% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.6%
Percent of long-stay high risk residents with pressure ulcers
7.6%
40% worse than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.7%
Percent of long-stay residents with a urinary tract infection
4.7%
127% worse than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.5%
Percent of long-stay residents who lose too much weight
8.5%
35% worse than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.1%
Percent of long-stay residents who have depressive symptoms
2.1%
81% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.4%
Percent of long-stay residents who received an antipsychotic medication
18.4%
11% worse than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
In line with Tennessee averageTennessee average: 94.5%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
18% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
18% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
78.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
78.9%
In line with Tennessee averageTennessee average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.9%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.9%
In line with Tennessee averageTennessee average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.9%
29% better than Tennessee averageTennessee average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Tennessee averageTennessee average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
55.1%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.1%
In line with Tennessee averageTennessee average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
40.3%
Rate of successful return to home or community from a skilled nursing facility.
40.3%
20% worse than Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Northbrooke Post Acute based on CMS SNF Cost Reports.
Occupancy Rate
70.2%
↓ 0.3pp vs 2022
Net Income
$1.1M
↑ ~$2.0M vs 2022
Total Payroll
$4.7M
↓ ~$437.6K vs 2022
Profit Margin
8.8%
↑ 16.8pp vs 2022
Loading trend charts...
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