Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (53% of admissions), and a typical Medicare stay runs around 27 days.
St Croix Health Center is a 50-bed county-operated skilled nursing facility in New Richmond, Wisconsin, administered by Sandra Hackenmueller on behalf of the St Croix County Board. The facility provides skilled care with a payer mix heavily oriented toward short-term rehabilitation — Medicare accounts for 53% of admissions, with a typical stay of 27 days, while private pay accounts for an additional 43%. Staffing is a defining strength. Total nurse staffing averages 5 hours and 44 minutes per resident per day, ranking 11th among 172 Wisconsin SNFs and roughly 35% above the state average. CNA staffing is particularly robust at 3 hours and 43 minutes per resident per day — 44% above the Wisconsin mean — while weekend nursing staffing averages 5 hours and 4 minutes, also well above state norms. The facility has incurred no federal penalties in the past three years. The facility’s occupancy rate is 64%, below the Wisconsin average of 70%, suggesting current availability for new admissions. On-site services include a retail pharmacy, a chapel, and the CroixCares Virtual Health Platform, a proprietary telehealth program that connects residents to a broad range of specialty services, including cardiology, nephrology, oncology, and behavioral health. An active resident council and on-site nurse aide training program round out the care infrastructure. St Croix Health Center serves residents seeking short-term post-acute rehabilitation in St. Croix County, particularly those with complex medical needs who benefit from high levels of direct care staffing and access to specialty services through an integrated county health system.
St Croix Health Center is administered by Sandra Hackenmueller.
State average 6
Last Health inspection on Sep 2024
State average 27.3
State average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 19 citations resulted from standard inspections.
State average: 0.9
State average: 1.2
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
6,453 contractor hours this quarter
| Certified Nursing Assistant | 57 | 35 | 92 | 14,480 | 92 | 100% | 8.6 |
| Licensed Practical Nurse | 5 | 13 | 18 | 2,710 | 92 | 100% | 8.5 |
| Registered Nurse | 5 | 7 | 12 | 1,954 | 92 | 100% | 8.7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,328 | 66 | 72% | 7.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Dietitian | 1 | 0 | 1 | 482 | 70 | 76% | 6.9 |
| Administrator | 1 | 0 | 1 | 456 | 56 | 61% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 432 | 56 | 61% | 7.7 |
| Physical Therapy Aide | 0 | 1 | 1 | 430 | 64 | 70% | 6.7 |
| Speech Language Pathologist | 0 | 2 | 2 | 386 | 68 | 74% | 4 |
| Qualified Social Worker | 0 | 2 | 2 | 194 | 51 | 55% | 3.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 108 | 26 | 28% | 4.1 |
| Physical Therapy Assistant | 0 | 2 | 2 | 48 | 16 | 17% | 3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 31 | 4 | 4% | 7.6 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 3 | 7 | 8% | 0.4 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
53% of new residents, usually for short-term rehab.
43% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for St Croix Health Center from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (53% of admissions), and a typical Medicare stay runs around 27 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from New Richmond's city center to St Croix Health Center's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Badger Prairie Health Care Center | NH SNF | Verona (East Verona Avenue) | - | 120
Facility
120
WI AVG
61
Rank
#33 / 494 | - |
31
Facility
31
WI AVG
42
Rank
#371 / 580 | - |
| Milwaukee Catholic Home | NH AL IL MC SNF | Milwaukee (Northpoint) | $1,140 - $5,570 | 107
Facility
107
WI AVG
61
Rank
#55 / 494 | A+ |
83
Facility
83
WI AVG
42
Rank
#36 / 580 | 1 Bed / 2 Bed |
| Parkview Health Center | NH | Oshkosh | - | 168
Facility
168
WI AVG
61
Rank
#9 / 494 | - |
9
Facility
9
WI AVG
42
Rank
#512 / 580 | - |
| Harbor Haven Health & Rehabilitation | NH HOS MC PC SNF | Fond Du Lac | - | 85
Facility
85
WI AVG
61
Rank
#108 / 494 | - |
57
Facility
57
WI AVG
42
Rank
#176 / 580 | Private / Semi-Private Rooms |
| St Croix Health Center | NH | New Richmond | - | 50
Facility
50
WI AVG
61
Rank
#234 / 494 | - |
71
Facility
71
WI AVG
42
Rank
#87 / 580 | - |
St Croix Health Center is legally operated by St Croix County Board, and administered by Sandra Hackenmueller.
St Croix Health Center has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
St Croix Health Center's occupancy is 78%.
No, St Croix Health Center has a no-pet policy.
St Croix Health Center is a government-operated nursing facility in WI.
Sandra Hackenmueller is the administrator of St Croix Health Center.
St Croix Health Center has 50 beds.
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