St Croix Health Center

Nursing Home
Overview of St Croix Health Center
St. Croix Health is a healthcare system in St. Croix Falls, WI, dedicated to providing high-quality medical care. The facility offers a range of services including primary care, specialty care, and rehabilitation. It aims to meet the healthcare needs of the community with a focus on accessibility and personalized care.
(715) 246-8211

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Wisconsin average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Wisconsin average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Wisconsin average: 3.6/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Wisconsin average: 3.1/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 44m per day

This home provides 34% more nursing time per resident than the state average.

Wisconsin average: 4h 17m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 50

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wisconsin average
Occupancy rate 63.5%
Residents per day (avg) 43
Occupancy rate
63.5%
Residents per day (avg)
43

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

53% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

43% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Governmental home
County
Home revenue
$7.4M
Operating deficit
-$339.1K
Governmental home County
Home revenue
$7,394,172.00
Operating deficit
$-339,102.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.1M
42.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.6M
Total costs $7.7M
Bed community size
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

Facility Type
Skilled Care

Additional licensing details

CMS Certification Number: 525468
Certification type: Title 18 SNF Title 19 NF
County: SAINT CROIX

Ownership & operating entity

St Croix Health Center is administrated by SANDRA HACKENMUELLER.

Owner name: ST CROIX COUNTY BOARD
Profit status: GOVERNMENT COUNTY

Contact Information

Fax: (715) 246-8225

Amenities & Lifestyle

Emergency and short-term parking
retail pharmacy
chapel
waiting areas
patient privacy and comfort amenities

Programs & Activities

Specific Programs
Audiology, Behavioral Health, Breast Center, Cardiology, CroixCares Virtual Health Platform, Diabetes Care, Emergency Care, ENT, Eye Care, Imaging & Radiology, Infusion Therapy, Internal Medicine, Laboratory, Nephrology, Oncology, Ophthalmology, Orthopedics, Pain Management, Pharmacy, Podiatry, Pediatrics, Primary Care, Pulmonology, QuickCare, Rehabilitation, Rheumatology, Sleep Health, Spine Care, Sports Medicine, Surgical Services, Urology, Women's Health

Compare Nursing Homes around Wisconsin

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
St Croix Health Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 54017
50
No
JOHNSON, FRED
63.5%
$4,928,677.00
$3,129,605.00
63.5%
43.10
5/5
5.7373
4/5
5/5
5/5
-
19
-
-26%
+34%
-9%
American Lutheran Home-Mondovi
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 54755
35
No
DUHR, AMY
53.5%
$2,677,272.00
$1,238,551.00
46.3%
19.40
5/5
4.2152
4/5
5/5
4/5
1
6
-
-24%
-1%
-24%
Alden Meadow Park Health Care Center, Inc
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53525
94
No
MICHALSEN, PAUL
69.0%
$7,956,437.00
$3,356,781.00
42.2%
62.50
2/5
3.0135
3/5
1/5
4/5
-
16
-
+11%
-30%
-1%
Alden Estates of Jefferson
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53549
120
No
BODALSKI, GERARD
96.5%
$15,621,800.00
$6,311,949.00
40.4%
108.40
1/5
3.0768
1/5
1/5
3/5
3
53
9
+81%
-28%
+38%
Allis Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53214
152
No
LEXINGTON HEALTHCARE LLC
64.5%
$11,839,719.00
$6,679,960.00
56.4%
82.50
1/5
2.7526
1/5
1/5
3/5
4
66
9
-70%
-36%
-8%

Places of interest near St Croix Health Center

Address 251.4 miles from city center

Address NEW RICHMOND, WI 54017

Calculate Travel Distance to St Croix Health Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

134
Total Staff
81
Employees
53
Contractors
24,849
Total Hours (Quarter)
35
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse138.6 Yes
Licensed Practical Nurse98.9 Yes
Certified Nursing Assistant948.4 Yes
Staff by Category
Administration
1 staff
7.9hs shift avg
Nursing Staff
117 staff
8.4hs shift avg
Physicians & Practitioners
4 staff
7.6hs shift avg
Therapy Services
7 staff
4.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
2hs shift avg
Dietary Services
1 staff
6.6hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
21.7%
of total hours from contractors
5,395 contractor hours this quarter
Registered Nurse: 7 Licensed Practical Nurse: 4 Certified Nursing Assistant: 32 Respiratory Therapy Technician: 1 Speech Language Pathologist: 2 Physical Therapy Aide: 2 Qualified Social Worker: 3 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant62329415,56991100%8.4
Licensed Practical Nurse5492,0658998%8.9
Registered Nurse67131,9249099%8.6
Clinical Nurse Specialist3031,3096875%7.6
Speech Language Pathologist0227167077%5.5
Physical Therapy Aide0226696875%5.6
Dietitian1014927582%6.6
Mental Health Service Worker1014886167%8
Administrator1014846167%7.9
Nurse Practitioner1014445864%7.7
Medication Aide/Technician1013674549%8.2
Respiratory Therapy Technician0111374651%3
Occupational Therapy Aide0111273943%3.3
Qualified Social Worker033412022%2
Occupational Therapy Assistant0111833%6

Health Inspection History

Inspections
Total health inspections 3

Wisconsin average 6


Last Health inspection on Sep 2024

Total health citations 19
Citations per inspection
6.33

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 19 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Wisconsin average

Wisconsin average: 0.9


Serious Health citations More info 0
100% better than Wisconsin average

Wisconsin average: 1.2

0 critical citations More info Wisconsin average: 0.9

0 serious citations More info Wisconsin average: 1.2

17 moderate citations More info Wisconsin average: 24.7

2 minor citations More info Wisconsin average: 0.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Sep 18, 2024
Corrected

Nutrition moderate citation Sep 18, 2024
Corrected

Quality of Care moderate citation Sep 18, 2024
Corrected

Quality of Care moderate citation Sep 18, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: County Government
Resident Census by Payment Source
42 Total Residents
Medicare 19 (45.2%)
Medicaid 11 (26.2%)
Private Pay/Other 12 (28.6%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.7
8% better than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.7
7% better than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.7%
11% better than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.6%
27% better than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.8%
14% worse than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.0%
25% worse than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.4%
In line with Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.2%
32% worse than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.7%
37% worse than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 15.0%
197% worse than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.1%
31% better than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
In line with Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.1%
In line with Wisconsin average

Wisconsin average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.6%
11% better than Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
14% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 93.2%
13% better than Wisconsin average

Wisconsin average: 82.2%

Guides for Better Senior Living

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Financial Aid for Wisconsin Seniors

Get financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; rural/urban balance.

Wisconsin Caregiver Support Program

WI NFCSP Respite

Caregiver of someone 60+ (or with dementia), Wisconsin resident.

No strict limit; prioritizes low-income.

Not applicable.

High rural demand; ADRC coordination.

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.

~$2,829/month; QIT optional.

$2,000 (individual), $3,000 (couple).

Flexible budget; serves ~20,000; participant hires caregivers.

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.

~$24,980-$34,980/year (Level 1-2B, individual); varies by level.

None.

Four benefit levels; serves ~50,000 annually.

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled, WI resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized, WI resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; crisis aid available.

Senior Community Service Employment Program (SCSEP)

Wisconsin SCSEP

Age 55+, unemployed, low-income, WI resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; Goodwill/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+, WI resident, homeowner, live in home 6+ months/year.

~$24,980/year (household).

Home equity < $500,000; limited other assets.

Saves ~$500-$1,500/year; interest ~2%-3%.

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+, WI resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$45/season); serves ~15,000 annually.

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