Willow Ridge Healthcare

Nursing Home
Overview of Willow Ridge Healthcare
Willow Ridge Healthcare is a skilled nursing facility located in Amery, Wisconsin. It offers rehabilitation therapy, skilled nursing, and assisted living services. The facility is committed to providing quality care and a supportive environment for its residents.
(715) 268-8171

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Wisconsin average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Wisconsin average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Wisconsin average: 3.6/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Wisconsin average: 3.1/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
4h 15m per day

This home provides 0% more nursing time per resident than the state average.

Wisconsin average: 4h 17m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 83

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wisconsin average
Occupancy rate 44.5%
Residents per day (avg) 30
Occupancy rate
44.5%
Residents per day (avg)
30

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 2 months

Private pay

50% of new residents, often for short stays.

Typical stay 3 months

Medicaid

25% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Proprietary home
Partnership
Home revenue
$4.8M
Profit
$245.0K
Proprietary home Partnership
Home revenue
$4,824,686.00
Profit
$245,046.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.0M
40.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.6M
Total costs $4.6M
Bed community size
83-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Facility Type
Skilled Care

Additional licensing details

CMS Certification Number: 525402
Certification type: Title 18 SNF Title 19 NF
County: POLK
Accreditations: American Healthcare Association Bronze National Quality Award

Ownership & operating entity

Willow Ridge Healthcare is administrated by MASON MAY.

Owner name: WILLOW RIDGE HEALTHCARE FACILITIES LLC
Profit status: LIMITED LIABILITY COMPANY

Care Services

Nursing Services
Rehabilitation Services
Independent Living
Skilled Nursing

Contact Information

Fax: (715) 268-6361

Amenities & Lifestyle

Guest meals
Guest Wi-Fi
Outdoor patio area
Library
Private rooms available
Housekeeping
Laundry
Cable-ready rooms
Recreational lounge areas

Programs & Activities

Specific Programs
Rehabilitation Therapy, Skilled Nursing, Restorative Nursing, Assisted Living, Payment, Rehabilitation, Physical Therapy, Occupational Therapy, Speech Therapy, Respiratory Therapy, Amenities, Activities, Testimonials, Admissions

Dining & Nutrition

Food Description
Chef and Dietician directed menus with alternate menu items for lunch and dinner.

Compare Nursing Homes around Wisconsin

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
American Lutheran Home-Mondovi
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 54755
35
No
DUHR, AMY
53.5%
$2,677,272.00
$1,238,551.00
46.3%
19.40
5/5
4.2152
4/5
5/5
4/5
1
6
-
-24%
-1%
-24%
Willow Ridge Healthcare
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 54001
83
No
-
44.5%
$4,784,073.00
$1,957,005.00
40.9%
30.00
3/5
4.2561
3/5
4/5
4/5
-
19
2
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0%
-36%
Alden Meadow Park Health Care Center, Inc
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53525
94
No
MICHALSEN, PAUL
69.0%
$7,956,437.00
$3,356,781.00
42.2%
62.50
2/5
3.0135
3/5
1/5
4/5
-
16
-
+11%
-30%
-1%
Alden Estates of Jefferson
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53549
120
No
BODALSKI, GERARD
96.5%
$15,621,800.00
$6,311,949.00
40.4%
108.40
1/5
3.0768
1/5
1/5
3/5
3
53
9
+81%
-28%
+38%
Allis Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53214
152
No
LEXINGTON HEALTHCARE LLC
64.5%
$11,839,719.00
$6,679,960.00
56.4%
82.50
1/5
2.7526
1/5
1/5
3/5
4
66
9
-70%
-36%
-8%

Places of interest near Willow Ridge Healthcare

Address 0.0 miles from city center

Address AMERY, WI 54001

Calculate Travel Distance to Willow Ridge Healthcare

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

64
Total Staff
47
Employees
17
Contractors
12,667
Total Hours (Quarter)
19
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse87.6 Yes
Licensed Practical Nurse78.5 No
Certified Nursing Assistant267.8 Yes
Staff by Category
Administration
3 staff
8.3hs shift avg
Nursing Staff
43 staff
8hs shift avg
Physicians & Practitioners
2 staff
8.1hs shift avg
Therapy Services
7 staff
3.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
2.3hs shift avg
Dietary Services
4 staff
5.6hs shift avg
Other Services
1 staff
6.5hs shift avg
Contractor Analysis
7.2%
of total hours from contractors
909 contractor hours this quarter
Speech Language Pathologist: 1 Certified Nursing Assistant: 2 Qualified Social Worker: 4 Nurse Practitioner: 1 Registered Nurse: 1 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 1 Occupational Therapy Aide: 1 Medical Director: 2 Occupational Therapy Assistant: 1 Physical Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant242265,70891100%7.8
Licensed Practical Nurse7072,61991100%8.5
Registered Nurse7181,48991100%7.6
Other Dietary Services Staff2026978796%6
Administrator1015736470%8.9
Nurse Practitioner1125026268%8.1
Physical Therapy Assistant0223076470%4.7
Dietitian2022274954%4.6
Dental Services Staff1011572426%6.5
Speech Language Pathologist0111014549%2.2
Qualified Social Worker044933741%2.3
RN Director of Nursing10172910%8
Medication Aide/Technician1013444%8.5
Occupational Therapy Aide011301011%3
Respiratory Therapy Technician011271618%1.7
Occupational Therapy Assistant0111933%6.3
Medical Director022967%1.5
Physical Therapy Aide011411%4

Health Inspection History

Inspections
Total health inspections 6

Wisconsin average 6


Last Health inspection on Jul 2025

Total health citations 19
Citations per inspection
3.17

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 19 citations resulted from standard inspections; and 5 of 19 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Wisconsin average

Wisconsin average: 0.9


Serious Health citations More info 2
67% worse than Wisconsin average

Wisconsin average: 1.2

0 critical citations More info Wisconsin average: 0.9

2 serious citations More info Wisconsin average: 1.2

17 moderate citations More info Wisconsin average: 24.7

0 minor citations More info Wisconsin average: 0.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Jul 30, 2025
Corrected

Infection Control moderate citation Jul 30, 2025
Corrected

Nutrition moderate citation Jul 30, 2025
Corrected

Quality of Care moderate citation Jul 30, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
26 Total Residents
Medicare 1 (3.8%)
Medicaid 20 (76.9%)
Private Pay/Other 5 (19.2%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.1
22% better than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.5
34% better than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.3%
7% better than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 17.4%
24% better than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 9.8%
62% better than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.0%
9% better than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.7%
15% better than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.0%
59% better than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 32.7%
103% worse than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.7%
In line with Wisconsin average

Wisconsin average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.6%
13% better than Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Wisconsin average

Wisconsin average: 1.2%

Guides for Better Senior Living

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Financial Aid for Wisconsin Seniors

Get financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; rural/urban balance.

Wisconsin Caregiver Support Program

WI NFCSP Respite

Caregiver of someone 60+ (or with dementia), Wisconsin resident.

No strict limit; prioritizes low-income.

Not applicable.

High rural demand; ADRC coordination.

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.

~$2,829/month; QIT optional.

$2,000 (individual), $3,000 (couple).

Flexible budget; serves ~20,000; participant hires caregivers.

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.

~$24,980-$34,980/year (Level 1-2B, individual); varies by level.

None.

Four benefit levels; serves ~50,000 annually.

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled, WI resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized, WI resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; crisis aid available.

Senior Community Service Employment Program (SCSEP)

Wisconsin SCSEP

Age 55+, unemployed, low-income, WI resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; Goodwill/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+, WI resident, homeowner, live in home 6+ months/year.

~$24,980/year (household).

Home equity < $500,000; limited other assets.

Saves ~$500-$1,500/year; interest ~2%-3%.

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+, WI resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$45/season); serves ~15,000 annually.

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