Evergreen Woods

Assisted Living Home
Overview of Evergreen Woods

Evergreen Woods is a stunning 88-acre senior living community located near the charming downtown of New Haven. Their luxurious one, two, and three-bedroom villa apartments are tailored to meet the individual needs and preferences of residents. They provide a wide range of services including assisted living, skilled nursing, independent living, and rehab. Additionally, their partnership with Broad River Rehab helps them deliver top-notch outcomes in physical, occupational, and speech therapy. The community is set in a private and exclusive neighborhood, with access to a wide variety of cultural experiences, stunning beaches, and shopping and entertainment options.

One of the highlights of Evergreen Woods is the exceptional culinary menu which is prepared by executive chefs with daily specials. They also have a full-time assisted living activities director who crafts events and programs that are tailored to help residents achieve optimal wellness. Residents can enjoy afternoon tea outdoors, bask in the morning light, take a stroll in the neighborhood, or relax by the pool. They can also socialize in the elegant dining spaces or just unwind in their cozy apartment.

(203) 488-8000

Managed by Amy Welch

Care Services Administrator

Amy Welch serves as the Care Services Administrator at Evergreen Woods, where she plays a key role in supporting the community’s mission to help members live longer, healthier, and happier lives. She contributes to the delivery of first-class care and services that enhance the quality of life for all residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Connecticut average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Connecticut average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Connecticut average: 3.2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Connecticut average: 3.5/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 10m per day

This home provides 30% more nursing time per resident than the state average.

Connecticut average: 3h 58m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 50

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Connecticut average
Occupancy rate 68.8%
Residents per day (avg) 40
Occupancy rate
68.8%
Residents per day (avg)
40

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

53% of new residents, usually for short-term rehab.

Typical stay 22 days

Private pay

47% of new residents, often for short stays.

Typical stay 2 - 3 months

Finances and operations

Proprietary home
Corporation
Home revenue
$26.8M
Operating loss
-$783.3K
Proprietary home Corporation
Home revenue
$26,832,758.00
Operating loss
$-783,334.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.8M
25.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.8M
Total costs $27.6M
Years in operation
9 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 8 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
74%
Occupied Beds
37 of 50
Percentage of available beds currently in use by residents.
License Status
Active
Facility Type
Chronic & Convalescent Nursing Home
License Date
June 12, 2016
License Expiration
September 30, 2026

Additional licensing details

License number: 2438
CMS Certification Number: 75362

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Greek Polish Spanish

Staff Composition (State Data)

Admin
3 FTE
Registered Nurse
10 FTE
Licensed Practical Nurse
6 FTE
Nursing Assistant
15 FTE
Recreation
3 FTE
Social Services
1 FTE
Food Service Supervisor
2 FTE
Dietary
7 FTE
Other Staff
5 FTE

Additional Policies & Features

Religious Services: Catholic, Congregational, Episcopal

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 492 - 1,064 / 985 - 1,546 / 1,334 - 1,466 sq.ft

Housing options icon
Housing options icon

Housing Options: Private Rooms / 1 Bed / 2 Bed / 3 Bed

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Evergreen Woods

Independent Living Assisted Living Skilled Nursing
Contact Evergreen Woods

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

8 visits/inspections

4 routine inspections

Breakdown by inspection type
  • 4 licensing inspections
  • 5 plans of correction
  • 2 statements of deficiencies

Results

5 with issues

2 without issues

Latest inspection

Date:November 6, 2025

Inspection history

01-03-2024 Inspection Report
01-18-2024 Inspection Report
01-18-2024 Inspection Report
03-02-2022 Inspection Report
03-19-2020 Plan of Correction
06-09-2020 Statement of Deficiencies
08-06-2018 Inspection Report
08-16-2021 Plan of Correction
08-16-2021 Statement of Deficiencies
09-04-2025 Inspection Report
10-28-2024 Inspection Report
10-31-2019 Plan of Correction
11-06-2025 Plan of Correction
11-30-2021 Inspection Report
11-30-2021 Plan of Correction

66 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Evergreen Woods

Most inspections found deficiencies related primarily to resident dignity, abuse prevention and reporting, infection control, medication management, and documentation. The most serious issues involved substantiated abuse allegations in 2021, including staff mistreatment and failures to report and assess abuse timely, which led to staff termination and required corrective actions. The facility showed improvement in infection control and abuse policy compliance by the most recent inspection on September 4, 2025, which found no violations and substantiated no complaints. Earlier reports noted medication security and care planning problems, but these were addressed over time. Several complaint investigations were unsubstantiated, and no fines or license actions were listed in the available reports.

Compare Assisted Living around Branford

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Evergreen Woods
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

N

Nursing

North Branford
50
Yes
A+
8
SENIOR LIVING COMMUITIES LLC
68.8%
$7,810,506.00
$6,805,656.00
87.1%
40.20
5/5
5.1607
4/5
5/5
3/5
15
+30%
+30%
-18%
Private Rooms / 1 Bed / 2 Bed / 3 Bed
FirstLight Home Care of Shoreline East
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

Branford
-
Yes
-
41
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / 1 Bed / 2 Bed / 3 Bed
HarborChase of Branford
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Branford
-
Yes
-
9
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / 1 Bed / 2 Bed / 3 Bed
Parkside Village
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Branford
-
Yes
-
43
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed

Living Spaces & Floor Plans

Evergreen Woods 2 Bed C
Evergreen Woods 2 Bed B
Evergreen Woods 2 Bed
Evergreen Woods 3 Bed B
Evergreen Woods 3 Bed
Evergreen Woods 1 Bed

Places of interest near Evergreen Woods

Address 5.2 miles from city center — 8.98 miles to nearest hospital (PACT Gastroenterology Center | Hamden)

Address 88 Notch Hill Rd, North Branford, CT 06471

Calculate Travel Distance to Evergreen Woods

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

147
Total Staff
82
Employees
65
Contractors
25,533
Total Hours (Quarter)
38
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse218 Yes
Licensed Practical Nurse137.5 Yes
Certified Nursing Assistant747.7 Yes
Staff by Category
Administration
2 staff
7hs shift avg
Nursing Staff
108 staff
7.8hs shift avg
Physicians & Practitioners
3 staff
7.8hs shift avg
Therapy Services
23 staff
5.5hs shift avg
Activities & Recreation
1 staff
4hs shift avg
Social Services
3 staff
5.4hs shift avg
Dietary Services
4 staff
7.8hs shift avg
Other Services
3 staff
6.7hs shift avg
Contractor Analysis
23.8%
of total hours from contractors
6,082 contractor hours this quarter
Registered Nurse: 5 Speech Language Pathologist: 6 Certified Nursing Assistant: 31 Licensed Practical Nurse: 2 Qualified Social Worker: 3 Physical Therapy Assistant: 3 Occupational Therapy Assistant: 1 Physical Therapy Aide: 6 Respiratory Therapy Technician: 6 Medical Director: 1 Therapeutic Recreation Specialist: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant43317410,95891100%7.7
Registered Nurse165214,55691100%8
Licensed Practical Nurse112132,89291100%7.5
Speech Language Pathologist0661,0557785%6.4
Clinical Nurse Specialist2021,0056571%7.8
Physical Therapy Aide0669698290%6.4
Other Dietary Services Staff4048177481%7.8
Dental Services Staff3035806774%6.7
Respiratory Therapy Technician0665017582%4.2
Nurse Practitioner1014916470%7.7
Administrator1014685965%7.9
Physical Therapy Assistant0334177077%5.1
Qualified Social Worker0333566167%5.4
Medical Director0112884954%5.9
Occupational Therapy Aide101801011%8
Therapeutic Recreation Specialist011521314%4
Occupational Therapy Assistant011492831%1.8

Health Inspection History

Inspections
Total health inspections 3

Connecticut average 5.7


Last Health inspection on Sep 2025

Total health citations 15
Citations per inspection
5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 15 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Connecticut average

Connecticut average: 0.3


Serious Health citations More info 0
100% better than Connecticut average

Connecticut average: 0.7

0 critical citations More info Connecticut average: 0.3

0 serious citations More info Connecticut average: 0.7

15 moderate citations More info Connecticut average: 28.8

0 minor citations More info Connecticut average: 2.3
Citations history (last 3 years)
Abuse/Neglect moderate citation Sep 04, 2025

Abuse/Neglect moderate citation Sep 04, 2025

Abuse/Neglect moderate citation Sep 04, 2025

Infection Control moderate citation Sep 04, 2025

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.4
9% better than Connecticut average

Connecticut average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.7
7% better than Connecticut average

Connecticut average: 21.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.5%
9% worse than Connecticut average

Connecticut average: 18.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.9%
24% better than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.1%
11% better than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.9%
16% better than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 10.2%
62% worse than Connecticut average

Connecticut average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 27.1%
79% worse than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 15.4%
10% better than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 72.3%
17% worse than Connecticut average

Connecticut average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 60.0%
36% worse than Connecticut average

Connecticut average: 93.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 81.1%
16% better than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.3%
17% better than Connecticut average

Connecticut average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 81.9%
17% better than Connecticut average

Connecticut average: 69.8%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Connecticut Seniors

Get financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+, Connecticut resident, at risk of nursing home placement.

State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).

$1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Statewide Respite Care Program

CT Respite Care

Caregiver of senior with dementia, Connecticut resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

~$41,000/year (individual, adjusted annually).

Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.

~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Senior Community Service Employment Program (SCSEP)

Connecticut SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Connecticut resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; limited slots (~500/year).

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