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Carmel Hills Wellness and Rehabilitation is a community where residents are sure to thrive during their golden years. The skilled nursing home and rehabilitation center strives to provide all the necessary needs of its residents while striving to balance holistic wellness. The community prides itself on its team of dedicated staff who deliver quality service with compassion and kindness. Carmel Hill’s unique approach to senior nursing is found in the innovative and creative approach while maintaining a sense of community, individuality, and independence.
The Hilltop’s center of excellence is found in the range of healthcare services, activities, and social services; these include wound care and therapy (occupational, physical, and speech). Personalized care is also offered to maximize the potential of its residents by ensuring that their needs are all met.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered nurse hours per resident per day.
Nurse aide hours per resident per day.
Total number of nurse staff hours per resident per day on weekends.
Physical therapist staff hours per resident per day.
Registered nurse hours per resident per day on weekends.
Offers a balance of services and community atmosphere.
Lower occupancy suggests more openings may be available.
Most residents stay for extended periods and receive ongoing daily care.
15% of new residents, usually for short-term rehab.
45% of new residents, often for short stays.
40% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
In line with Missouri average
Carmel Hills Wellness & Rehabilitation is legally operated by 810 OPCO LLC, and administrated by COFFMAN WILLIAMS.
Ways to qualify for care at this community, including accepted programs and payment options.
This facility is certified for eligible Medicare services.
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
5 visits/inspections triggered by complaints
5 routine inspections
9 with issues
0 without issues
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Missouri average 6.6
Last Health inspection on May 2025
Missouri average 36.5
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
56 of 84 citations resulted from standard inspections; 19 of 84 resulted from complaint investigations; and 9 of 84 came from combined inspections (standard and complaint).
1
43% worse than Missouri average
Missouri average: 0.7
1
In line with Missouri average
Missouri average: 1
Issues related to food quality, meal service, and resident's nutritional needs.
May 21, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
May 21, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
May 21, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
May 21, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Nursing
1 mile from city center — 4.1 miles to nearest hospital (Centerpoint Medical Center)
810 E Walnut St, Independence, MO 64050
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
38% worse than Missouri average
Missouri average ratio: 1.71:1
0% compared with Missouri average
Missouri average: 8.1 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
No contractors work on this role.
Total hours from contractors
3,903 contractor hours this quarter
| Certified Nursing Assistant | 45 | 0 | 45 | 16,900 | 91 | 100% | 8 |
| Medication Aide/Technician | 21 | 0 | 21 | 8,871 | 91 | 100% | 8.7 |
| Physical Therapist | 27 | 0 | 27 | 7,022 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 15 | 0 | 15 | 5,804 | 91 | 100% | 9.9 |
| Other Dietary Services Staff | 9 | 0 | 9 | 2,341 | 88 | 97% | 7.2 |
| Registered Nurse | 5 | 0 | 5 | 2,128 | 91 | 100% | 9.3 |
| Physical Therapy Aide | 0 | 7 | 7 | 1,433 | 76 | 84% | 6.9 |
| Therapeutic Recreation Specialist | 0 | 5 | 5 | 1,397 | 77 | 85% | 6.8 |
| RN Director of Nursing | 2 | 0 | 2 | 1,178 | 78 | 86% | 9.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 990 | 67 | 74% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 589 | 71 | 78% | 8.3 |
| Nurse Practitioner | 1 | 0 | 1 | 568 | 64 | 70% | 8.9 |
| Dietitian | 1 | 0 | 1 | 523 | 69 | 76% | 7.6 |
| Qualified Social Worker | 0 | 3 | 3 | 467 | 65 | 71% | 7 |
| Administrator | 1 | 0 | 1 | 460 | 58 | 64% | 7.9 |
| Nurse Aide in Training | 5 | 0 | 5 | 437 | 47 | 52% | 7 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 400 | 68 | 75% | 5.9 |
| Dental Services Staff | 2 | 0 | 2 | 342 | 39 | 43% | 8.1 |
| Physical Therapy Assistant | 0 | 3 | 3 | 126 | 29 | 32% | 4.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 89 | 12 | 13% | 7.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 81 | 6 | 7% | 13.5 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.3
51% better than Missouri average
Missouri average: 10.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.6
30% better than Missouri average
Missouri average: 19.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.2%
54% better than Missouri average
Missouri average: 19.8%
Percent of long-stay residents whose ability to move independently worsened
6.0%
71% better than Missouri average
Missouri average: 20.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.8%
42% worse than Missouri average
Missouri average: 18.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
12% better than Missouri average
Missouri average: 4.0%
Percent of long-stay high risk residents with pressure ulcers
3.3%
35% better than Missouri average
Missouri average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Missouri average
Missouri average: 2.7%
Percent of long-stay residents who lose too much weight
4.7%
15% better than Missouri average
Missouri average: 5.6%
Percent of long-stay residents who have depressive symptoms
71.3%
455% worse than Missouri average
Missouri average: 12.8%
Percent of long-stay residents who received an antipsychotic medication
8.0%
63% better than Missouri average
Missouri average: 22.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
78.7%
8% worse than Missouri average
Missouri average: 85.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
6% better than Missouri average
Missouri average: 90.9%
Number of hospitalizations per 1,000 long-stay resident days.
2.05
In line with Missouri average
Missouri average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.63
31% better than Missouri average
Missouri average: 2.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
22.3%
66% worse than Missouri average
Missouri average: 66.6%
Percent of short-stay residents who newly received an antipsychotic medication
2.3%
In line with Missouri average
Missouri average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
35.6%
44% worse than Missouri average
Missouri average: 63.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.8%
18% worse than Missouri average
Missouri average: 25.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
3.0%
78% better than Missouri average
Missouri average: 13.4%
Percentage of SNF residents who experience falls with major injury during their stay.
1.5%
94% worse than Missouri average
Missouri average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.5%
12% worse than Missouri average
Missouri average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
41.9%
17% worse than Missouri average
Missouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
72% lower than Missouri average
Missouri average: $73K
59% fewer fines than Missouri average
Missouri average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Missouri average
Missouri average: 0.7
Penalties are imposed by CMS for violations of federal nursing home regulations.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 1, 2024
Last updated: Jan 2026
Historical financial and operational data for Carmel Hills Wellness & Rehabilitation based on CMS SNF Cost Reports.
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