Willowbrooke Court at Country House

Willowbrooke Court at Country House is a Nursing Home in Delaware

Willowbrooke Court at Country… is a Nursing Home in Delaware

Willowbrooke Court at Country House

4830 Kennett Pike, Wilmington, DE 19807 View Map

Willowbrooke Court at Country House is a Nursing Home in Delaware

Willowbrooke Court at Country… is a Nursing Home in Delaware

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Overview of Willowbrooke Court at Country House

Willowbrooke Court at Country House is a compassionate care home located in the heart of Wilmington. They offer a wide range of services, including top-notch therapies and skilled nursing care, all provided by a team of dedicated and experienced professionals. As a non-profit organization, they take pride in providing affordable care options that accept Medicare and Medicaid. The care home boasts 24/7 private and semi-private accommodations, as well as brain health and fitness programs to promote wellness and independence among residents. 

Additionally, they have an on-site medical director to ensure residents receive prompt medical attention. One of the most remarkable features of Willowbrooke Court is its commitment to minimizing the risk of dementia and providing best-practice support during cognitive changes that occur with aging. They take a holistic approach to dementia care, focusing on enhancing residents’ overall well-being and quality of life.

(302) 654-5101

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.74/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 48

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Delaware average
Occupancy rate 68.5%
Residents per day (avg) 4
Occupancy rate
68.5%
Residents per day (avg)
4

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

37% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

63% of new residents, often for short stays.

Typical stay 7 - 8 months

Finances and operations

Voluntary non-profit home
Other
Home revenue
$32.7M
Surplus of revenue
$10.9M
Voluntary non-profit home Other
Home revenue
$32,746,399.00
Surplus of revenue
$10,930,483.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.8M
23.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.0M
Total costs $21.8M
Bed community size
48-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 4 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Facility Type
Nursing Home
License Date
February 7, 2025
License Expiration
January 7, 2026

Additional licensing details

License number: 1097

Ownership & operating entity

Willowbrooke Court at Country House is administrated by Jennifer Greenwalt.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Shannon Donovan Pizzollo
Director of Nursing email: [email protected]
Administrator email: [email protected]

What does this home offer?

Room sizes icon
Check icon

Room Sizes: 485 - 550 / 751 - 960 / 1,040 - 1,910 sq. ft

Housing options icon
Check icon

Housing Options: 1 Bed / 2 Bed

Types of Care at Willowbrooke Court at Country House

Assisted Living Skilled Nursing
Contact Willowbrooke Court at Country House

Comparison Chart

The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Compare Nursing Homes around Wilmington
Willowbrooke Court at Country House
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Wilmington
48
No
4
-
68.5%
$26,878,093.00
$7,798,807.00
29%
3.60
5/5
4.7422
5/5
5/5
5/5
-
1 Bed / 2 Bed
Cardia Healthcare Silverside
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Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Wilmington
128
No
29
-
88.2%
$25,465,230.00
$7,166,724.00
28.1%
97.50
4/5
4.5547
2/5
5/5
5/5
1
Studio / 1 Bed / 2 Bed
Parkview Nursing and Rehabilitation Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Wilmington
150
No
77
MASTER DELAWARE SNF MANAGEMENT, LP
81.5%
$15,675,310.00
$8,300,041.00
52.9%
136.20
3/5
3.8292
2/5
4/5
5/5
1
1 Bed / 2 Bed
Coral Springs Rehabilitation and Healthcare Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Wilmington
169
No
25
CORAL SPRINGS LLC
90.2%
$46,850,783.00
$7,209,689.00
15.4%
149.60
2/5
3.7261
1/5
2/5
5/5
3
1 Bed / 2 Bed

Living Spaces & Floor Plans

willowbrooke-court-at-country-house-2-bed-b
willowbrooke-court-at-country-house-2-bed
willowbrooke-court-at-country-house-1-bed

Places of interest near Willowbrooke Court at Country House

Address 5.3 miles from city center

Address 4830 Kennett Pike, Wilmington, DE 19807

Calculate Travel Distance to Willowbrooke Court at Country House

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

82
Total Staff
81
Employees
1
Contractors
3,466
Total Hours (Quarter)
25
Avg Staff/Day
1.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse140.8 No
Licensed Practical Nurse60.9 No
Certified Nursing Assistant290.9 No
Staff by Category
Administration
3 staff
0.8hs shift avg
Nursing Staff
49 staff
0.8hs shift avg
Physicians & Practitioners
3 staff
0.8hs shift avg
Therapy Services
14 staff
3.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
6.5hs shift avg
Dietary Services
8 staff
0.8hs shift avg
Other Services
1 staff
0.9hs shift avg
Contractor Analysis
0%
of total hours from contractors
1 contractor hours this quarter
Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Qualified Social Worker4046836470%6.5
Certified Nursing Assistant2902966891100%0.9
Physical Therapy Assistant3035716369%4.7
Respiratory Therapy Technician6065446470%3.1
Registered Nurse1401433191100%0.8
Licensed Practical Nurse60622691100%0.9
Clinical Nurse Specialist202756167%0.7
Dietitian101566268%0.9
Mental Health Service Worker101535965%0.9
Nurse Practitioner101535965%0.9
Administrator202525965%0.9
Speech Language Pathologist101521719%3
Other Dietary Services Staff707516066%0.7
Physical Therapy Aide1012155%4.2
Occupational Therapy Aide101192123%0.9
Occupational Therapy Assistant1121244%3.1
Medical Director101033%0.1

Health Inspection History

Source: CMS Health Citations (Apr 2022 – Feb 2025)

3
Inspections
6
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2
Citations/Inspection
Feb 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
6
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
1
17% of total
Quality of Life & Care
1
17% of total
Abuse, Neglect & Exploitation
1
17% of total
Citation Sources
Standard Inspections 6
Complaint Investigations 1
State Comparison (DE)
Citations
6
Delaware average: 38.9
Critical Citations
0
Delaware average: 0.9
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Feb 26, 2025 D Quality of CareF0684 Corrected
Feb 26, 2025 D Resident RightsF0623 Corrected
Feb 09, 2024 D Nursing ServicesF0712 Corrected
Feb 09, 2024 F NutritionF0812 Corrected
Feb 09, 2024 E Care PlanningF0842 Corrected
Apr 26, 2022 D Abuse/NeglectF0943 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Acts Retirement Life Communities
Resident Census by Payment Source
31 Total Residents
Medicare 6 (19.4%)
Private Pay/Other 25 (80.6%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
99.1% 21% better than avg Delaware: 82.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg Delaware: 0.9%
Influenza Vaccine
100.0% 20% better than avg Delaware: 83.1%

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Claim What’s Yours: Financial Aid for Delaware Seniors

Program
State Program Name
Eligibility
Benefits
Elderly and Disabled Waiver
Delaware Medicaid E&D Waiver
Official government program page
  • General: Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Small state, faster processing in some areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
Delaware Caregiver Support Program
DE Caregiver Support (NFCSP)
  • General: Caregiver of someone 60+, Delaware resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • DE Specifics: Limited slots; rural focus.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
  • General: Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Limited to specific areas (e.g., New Castle County); few providers.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Medicare Savings Program (MSP)
Delaware Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • DE Specifics: Three tiers; broader limits than some states.
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Delaware SCSEP (federally funded, state-administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • DE Specifics: Priority for veterans, rural residents; ~400 slots/year.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Delaware Seniors

Delaware Medicaid E&D Waiver

Elderly and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Small state, faster processing in some areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
DE Caregiver Support (NFCSP)

Delaware Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+, Delaware resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • DE Specifics:
    Limited slots; rural focus.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Delaware Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Limited to specific areas (e.g., New Castle County); few providers.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Delaware Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • DE Specifics:
    Three tiers; broader limits than some states.
Benefits without Contact:
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Delaware SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • DE Specifics:
    Priority for veterans, rural residents; ~400 slots/year.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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