Complete Care at Springbrook

Complete Care at Springbrook is a Nursing Home in Maryland

Complete Care at Springbrook is a Nursing Home in Maryland

Complete Care at Springbrook

12325 New Hampshire Ave, Silver Spring, MD 20904 View Map

Complete Care at Springbrook is a Nursing Home in Maryland

Complete Care at Springbrook is a Nursing Home in Maryland

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Overview of Complete Care at Springbrook

As its name suggests, Complete Care provides a complete list of comprehensive care that enhances the quality of life for its seniors. The nursing home practices the golden standard of exemplary living– a high-end level of medical attention. It’s been one of the most trusted skilled nursing communities in the city because it has the most comfortable and secure environment and lifestyle for the residents. Complete Care at Springbrook strives to improve the lives of its residents by touching their lives and leading them to an extraordinary experience of senior care. 

Complete Care specializes in orthopedic rehabilitation, sub-acute rehabilitation, in-house dialysis, long-term care, and in-house dialysis. 

(301) 622-4600

Managed by Oludapo Raphael Eludoyin, LNHA

Administrator

Oludapo Raphael Eludoyin, LNHA, serves as the Administrator at Complete Care at Springbrook. He leads the community with a focus on establishing strong relationships with residents and maintaining a dedicated, long-tenured staff committed to excellence in care.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.77/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 93

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Maryland average
Occupancy rate 87.6%
Residents per day (avg) 80
Occupancy rate
87.6%
Residents per day (avg)
80

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

51% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

32% of new residents, often for short stays.

Typical stay 1 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Proprietary home
Corporation
Home revenue
$11.6M
Loss
-$1.7M
Proprietary home Corporation
Home revenue
$11,622,305.00
Loss
$-1,718,769.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.3M
36.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.1M
Total costs $13.3M
Years in operation
3 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 36 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 215052

Types of Care at Complete Care at Springbrook

Skilled Nursing
Contact Complete Care at Springbrook

Comparison Chart

The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Compare Nursing Homes around Silver Spring
Complete Care at Springbrook
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Silver Spring
93
No
A+
36
-
87.6%
$11,497,141.00
$4,253,803.00
37%
80.00
5/5
2.7676
4/5
2/5
5/5
-
Althea Woodland Nursing Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Silver Spring
50
No
-
12
MEYER, TONI
91.7%
$7,640,655.00
$2,267,436.00
29.7%
43.10
4/5
3.7894
4/5
2/5
3/5
-
Autumn Lake Healthcare at Arcola
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Silver Spring
151
No
-
44
901 ARCOLA AVENUE OPCO LLC
87.9%
$19,573,231.00
$1,324,163.00
6.8%
140.00
2/5
3.5712
2/5
4/5
4/5
-
Autumn Lake Healthcare at Oakview
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Silver Spring
138
No
-
29
OAKVIEW HOLDCO LLC
84.2%
$17,157,436.00
$1,941,147.00
11.3%
122.90
2/5
3.7359
2/5
4/5
3/5
-
Layhill Nursing & Rehabilitation Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Silver Spring
128
No
-
8
-
99.3%
$27,287,173.00
$7,712,039.00
28.3%
126.70
1/5
2.9359
1/5
2/5
3/5
2

Places of interest near Complete Care at Springbrook

Address 5.9 miles from city center

Address 12325 New Hampshire Ave, Silver Spring, MD 20904

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

104
Total Staff
88
Employees
16
Contractors
28,744
Total Hours (Quarter)
43
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse68.7 No
Licensed Practical Nurse237.2 No
Certified Nursing Assistant407 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
72 staff
7.2hs shift avg
Physicians & Practitioners
13 staff
9hs shift avg
Therapy Services
13 staff
6.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
6.3hs shift avg
Dietary Services
3 staff
7.7hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
11.4%
of total hours from contractors
3,268 contractor hours this quarter
Clinical Nurse Specialist: 2 Speech Language Pathologist: 4 Physical Therapy Aide: 1 Respiratory Therapy Technician: 2 Qualified Social Worker: 1 Physical Therapy Assistant: 6
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4004013,09591100%7
Licensed Practical Nurse230235,22691100%7.2
Clinical Nurse Specialist102122,6878998%9.2
Registered Nurse6061,4288391%8.7
RN Director of Nursing3031,1708391%8.4
Speech Language Pathologist0447797279%7.6
Respiratory Therapy Technician0225887279%5.4
Physical Therapy Aide0115276571%8.1
Nurse Practitioner1015126470%8
Other Dietary Services Staff2025046875%7.4
Administrator1014966268%8
Mental Health Service Worker1014966268%8
Dietitian1014886167%8
Physical Therapy Assistant0664305358%7.3
Qualified Social Worker0113195156%6.3

Health Inspection History

Source: CMS Health Citations (Mar 2019 – Mar 2025)

5
Inspections
33
Total Citations
1
Critical (J-L)
0
Serious (G-I)
6.6
Citations/Inspection
Mar 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
2
Moderate (D-F)
30
Serious (G-I)
0
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
9
27% of total
Resident Rights
6
18% of total
Pharmacy Services
4
12% of total
Abuse, Neglect & Exploitation
2
6% of total
Infection Control
1
3% of total
Administration
1
3% of total
Citation Sources
Standard Inspections 25
Complaint Investigations 8
State Comparison (MD)
Citations
33
Maryland average: 49.9
Critical Citations
1
Maryland average: 0.5
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Mar 14, 2025 D NutritionF0800 Corrected
Mar 14, 2025 E PharmacyF0755 Corrected
Mar 14, 2025 D Care PlanningF0656 Corrected
Dec 18, 2024 D Abuse/NeglectF0609 Corrected
Dec 18, 2024 D Abuse/NeglectF0610 Corrected
Dec 18, 2024 D Quality of CareF0686 Corrected
Dec 18, 2024 D Quality of CareF0689 Corrected
Dec 18, 2024 D Care PlanningF0842 Corrected
Sep 16, 2020 E Infection ControlF0880 Corrected
Sep 16, 2020 E PharmacyF0761 Corrected
Sep 16, 2020 D Quality of CareF0684 Corrected
Sep 16, 2020 D Quality of CareF0688 Corrected
Sep 16, 2020 D Care PlanningF0658 Corrected
Sep 16, 2020 D Resident RightsF0583 Corrected
Sep 16, 2020 D Resident RightsF0585 Corrected
Sep 12, 2019 D Quality of CareF0684 Corrected
Sep 12, 2019 E Quality of CareF0695 Corrected
Sep 12, 2019 D Care PlanningF0655 Corrected
Sep 12, 2019 D Care PlanningF0656 Corrected
Sep 12, 2019 D Care PlanningF0657 Corrected
Sep 12, 2019 D Care PlanningF0658 Corrected
Sep 12, 2019 B Care PlanningF0842 Corrected
Sep 12, 2019 B Resident RightsF0582 Corrected
Mar 29, 2019 E AdministrationF0840 Corrected
Mar 29, 2019 D PharmacyF0755 Corrected
Mar 29, 2019 D PharmacyF0761 Corrected
Mar 29, 2019 D Quality of CareF0677 Corrected
Mar 29, 2019 J Quality of CareF0689 Corrected
Mar 29, 2019 D Quality of CareF0740 Corrected
Mar 29, 2019 D Care PlanningF0657 Corrected
Mar 29, 2019 D Resident RightsF0551 Corrected
Mar 29, 2019 D Resident RightsF0572 Corrected
Mar 29, 2019 D Resident RightsF0580 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Complete Care Management
Resident Census by Payment Source
83 Total Residents
Medicare 15 (18.1%)
Medicaid 53 (63.9%)
Private Pay/Other 15 (18.1%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
8.4 Score
35% better than avg Maryland avg: 12.9

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
19.8 Score
23% better than avg Maryland avg: 25.7

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
18.9%
Lost Too Much Weight
3.5%
Urinary Tract Infection
0.4%
Depressive Symptoms
70.2%
Falls with Major Injury
1.5%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
3.0%
Walking Ability Worsened
14.9%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
3.2%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
25.5%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
98.0% 25% better than avg Maryland: 78.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.7% 50% better than avg Maryland: 1.4%
Influenza Vaccine
100.0% 24% better than avg Maryland: 80.6%

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Maryland Seniors

Program
State Program Name
Eligibility
Benefits
Community Options Waiver
Maryland Medicaid Community Options Waiver
Official government program page
  • General: Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
  • MD Specifics: High urban demand; rural outreach efforts.
  • Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Senior Care Program
  • General: Age 65+, Maryland resident, at risk of nursing home placement.
  • Income Limits: ~$2,000/month (individual, varies by county).
  • Asset Limits: $11,000 (individual).
  • MD Specifics: Limited funding; waitlists common in high-demand areas.
  • Services: In-home care (3-5 hours/week), respite care (up to 10 days/year), meals (~$6/meal), transportation (~5 trips/month), case management.
Maryland Nursing Home Medicaid
Maryland Medical Assistance (Medicaid) Nursing Home Program
Official government program page
  • General: Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.
  • Income Limits (2025): $943/month (individual); most income applied to care costs.
  • Asset Limits: $2,500 (individual), $3,000 (couple); spousal protections up to $155,356.
  • MD Specifics: Home equity limit $636,000; estate recovery applies post-55.
  • Services: 24/7 nursing care, meals, therapy, medications (unlimited per medical need).
Senior Assisted Living Subsidy Program
Maryland Senior Assisted Living Group Home Subsidy
Official government program page
  • General: Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.
  • Income Limits (2025): ~$34,000/year (individual, varies by county).
  • Asset Limits: Not strict; prioritizes low-income.
  • MD Specifics: Not available statewide; facility must be licensed by MDH.
  • Services: Personal care, meals, 24-hour supervision (up to $1,500/month subsidy typical).
Veterans Aid and Attendance (A&A) Benefit
Maryland VA Aid and Attendance
  • General: Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.
  • Income Limits (2025): Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits: $155,356 (net worth limit).
  • MD Specifics: High veteran population in suburban/rural areas.
  • Services: Cash benefit ($1,478-$2,471/month, varies by status) for care costs.
Senior Prescription Drug Assistance Program (SPDAP)
Maryland Senior Prescription Drug Assistance Program
Official government program page
  • General: Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.
  • Income Limits (2025): $48,560/year (individual, 300% FPL).
  • Asset Limits: None specified.
  • MD Specifics: Supplements Medicare Part D; annual enrollment required.
  • Services: Up to $40/month premium subsidy, reducing drug costs.
Medicare Savings Programs (MSP)
Maryland Medicare Savings Programs
Official government program page
  • General: Age 65+, Maryland resident, Medicare Part A/B enrollee.
  • Income Limits (2025): $2,014/month (QMB), $2,706/month (SLMB/QI, individual).
  • Asset Limits: $9,090 (individual), $13,630 (couple).
  • MD Specifics: Includes QMB, SLMB, QI categories.
  • Services: Covers premiums (up to $174.70/month Part B), co-pays, deductibles.
Community Personal Assistance Services (CPAS)
Maryland Medicaid Community Personal Assistance Services
  • General: Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025): $943/month (individual); spend-down available.
  • Asset Limits: $2,500 (individual), $3,000 (couple).
  • MD Specifics: Consumer-directed option allows hiring family caregivers.
  • Services: Personal care (hours vary, typically 20-30/week), chores, nurse supervision.

Claim What’s Yours Financial Aid for Maryland Seniors

Maryland Medicaid Community Options Waiver

Community Options Waiver

Requirements:
  • General:
    Age 65+ or disabled, Maryland resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home, car).
  • MD Specifics:
    High urban demand; rural outreach efforts.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Maryland Senior Care

Senior Care Program

Requirements:
  • General:
    Age 65+, Maryland resident, at risk of nursing home placement.
  • Income Limits:
    ~$2,000/month (individual, varies by county).
  • Asset Limits:
    $11,000 (individual).
  • MD Specifics:
    Limited funding; waitlists common in high-demand areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite care (up to 10 days/year), meals (~$6/meal), transportation (~5 trips/month), case management.
Maryland Medical Assistance (Medicaid) Nursing Home Program

Maryland Nursing Home Medicaid

Requirements:
  • General:
    Age 65+, Maryland resident, Medicaid-eligible, requires nursing home-level care.
  • Income Limits (2025):
    $943/month (individual); most income applied to care costs.
  • Asset Limits:
    $2,500 (individual), $3,000 (couple); spousal protections up to $155,356.
  • MD Specifics:
    Home equity limit $636,000; estate recovery applies post-55.
Benefits without Contact:
  • Services: 24/7 nursing care, meals, therapy, medications (unlimited per medical need).
Maryland Senior Assisted Living Group Home Subsidy

Senior Assisted Living Subsidy Program

Requirements:
  • General:
    Age 62+, Maryland resident, in or moving to approved assisted living, low/moderate income.
  • Income Limits (2025):
    ~$34,000/year (individual, varies by county).
  • Asset Limits:
    Not strict; prioritizes low-income.
  • MD Specifics:
    Not available statewide; facility must be licensed by MDH.
Benefits without Contact:
  • Services: Personal care, meals, 24-hour supervision (up to $1,500/month subsidy typical).
Maryland VA Aid and Attendance

Veterans Aid and Attendance (A&A) Benefit

Requirements:
  • General:
    Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.
  • Income Limits (2025):
    Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits:
    $155,356 (net worth limit).
  • MD Specifics:
    High veteran population in suburban/rural areas.
Benefits without Contact:
  • Services: Cash benefit ($1,478-$2,471/month, varies by status) for care costs.
Maryland Senior Prescription Drug Assistance Program

Senior Prescription Drug Assistance Program (SPDAP)

Requirements:
  • General:
    Age 65+, Maryland resident (6+ months), Medicare Part D enrolled.
  • Income Limits (2025):
    $48,560/year (individual, 300% FPL).
  • Asset Limits:
    None specified.
  • MD Specifics:
    Supplements Medicare Part D; annual enrollment required.
Benefits without Contact:
  • Services: Up to $40/month premium subsidy, reducing drug costs.
Maryland Medicare Savings Programs

Medicare Savings Programs (MSP)

Requirements:
  • General:
    Age 65+, Maryland resident, Medicare Part A/B enrollee.
  • Income Limits (2025):
    $2,014/month (QMB), $2,706/month (SLMB/QI, individual).
  • Asset Limits:
    $9,090 (individual), $13,630 (couple).
  • MD Specifics:
    Includes QMB, SLMB, QI categories.
Benefits without Contact:
  • Services: Covers premiums (up to $174.70/month Part B), co-pays, deductibles.
Maryland Medicaid Community Personal Assistance Services

Community Personal Assistance Services (CPAS)

Requirements:
  • General:
    Age 65+, Maryland resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025):
    $943/month (individual); spend-down available.
  • Asset Limits:
    $2,500 (individual), $3,000 (couple).
  • MD Specifics:
    Consumer-directed option allows hiring family caregivers.
Benefits without Contact:
  • Services: Personal care (hours vary, typically 20-30/week), chores, nurse supervision.
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