Total health inspections
5
Maryland average 3.9
Last Health inspection on Oct 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home
Westgate Hills Rehabilitation & Healthcare Center
Overview of Westgate Hills Rehabilitation & Healthcare Center
Westgate Hills Rehabilitation & Healthcare Center stands at the forefront of subacute rehabilitation and skilled nursing care, dedicated to serving the Baltimore City and neighboring Catonsville communities. The facility embraces a family-oriented caregiving approach, yielding remarkable outcomes that guide patients back to their beloved routines. After a million-dollar transformation, Westgate Hills emerges as a modern, state-of-the-art rehabilitation center and nursing home, embodying the essence of Rehabbing Care™.
In the pursuit of an upscale and comfortable experience for residents, Westgate Hills offers a spectrum of amenities. Private and semi-private rooms, a well-equipped rehab gym, spacious lounges, complimentary cable and WiFi, gourmet meals, and stimulating recreation activities contribute to an enriching stay. The skilled nursing facility’s commitment to tailored care extends to its dietary offerings, with meals designed to meet physician recommendations and resident preferences. The inclusion of special menus for seasons, holidays, and events like summer BBQs adds a delightful touch to the overall experience.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
93.3%
Residents per day (avg)
113
Occupancy rate
93.3%
Residents per day (avg)
113
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
49% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
28% of new residents, often for short stays.
Typical stay
27 days
Medicaid
23% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$17.3M
Profit
$1.3M
Privately-owned community
Operated by a business corporation.
Home revenue
$17,278,659.00
Profit
$1,279,677.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.0M
Health Inspection History
Inspections
Total health citations
72
Maryland average 49.9
Citations per inspection
14.4
Maryland average 12.81
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
52 of 72 citations resulted from standard inspections; and 20 of 72 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Maryland averageMaryland average: 0.5
Serious Health citations
0
0
100% better than Maryland averageMaryland average: 0.6
0 critical citations
0 serious citations
72 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 09, 2025
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 09, 2025
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 09, 2025
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Oct 09, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Oct 09, 2025Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Baltimore The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Autumn Lake Healthcare at Ruxton
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Baltimore
179
78.3%
-5%
3.37
-11%
0
53
0
162
18
7001 Charles Street Holdco Llc
$11,6M
$1,0M
8.8%
215077
Westgate Hills Rehabilitation & Healthcare Center
N
Nursing
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Baltimore (Westgate)
120
93.3%
+13%
3.05
-19%
0
72
0
113
38
Danielle Lowinger 2006 Trust
$17,0M
$6,5M
37.9%
215299
Second Home Senior Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Glenelg
8
-
-
-
-
0
0
0
-
9
-
-
-
-
-
Places of interest near Westgate Hills Rehabilitation & Healthcare Center
4.9 miles from city center — 1.7 miles to nearest hospital (Ascension Saint Agnes Hospital)
10 N Rock Glen Rd, Baltimore, MD 21229
Calculate Travel Distance to Westgate Hills Rehabilitation & Healthcare Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
173
Employees
130
Contractors
43
Staff to resident ratio
1.54:1
15% worse than Maryland averageMaryland average ratio: 1.81:1
Avg staff/day
58
Average shift
8.1 hours
0% compared with Maryland averageMaryland average: 8 hours
Total staff hours (quarter)
42,689
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
25
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
34
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
64
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
12.4%
5,285 contractor hours this quarter
Registered Nurse: 12
Certified Nursing Assistant: 8
Physical Therapy Assistant: 6
Physical Therapy Aide: 4
Respiratory Therapy Technician: 4
Qualified Social Worker: 4
Speech Language Pathologist: 4
Licensed Practical Nurse: 1
Staff by category
| Certified Nursing Assistant | 56 | 8 | 64 | 18,159 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 33 | 1 | 34 | 8,652 | 91 | 100% | 8.6 |
| Registered Nurse | 13 | 12 | 25 | 4,618 | 91 | 100% | 9.4 |
| Medication Aide/Technician | 5 | 0 | 5 | 1,811 | 90 | 99% | 8.8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,537 | 68 | 75% | 7.8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,005 | 88 | 97% | 7.8 |
| RN Director of Nursing | 4 | 0 | 4 | 999 | 80 | 88% | 6.6 |
| Dietitian | 2 | 0 | 2 | 904 | 66 | 73% | 7.9 |
| Speech Language Pathologist | 0 | 4 | 4 | 775 | 83 | 91% | 7.2 |
| Mental Health Service Worker | 4 | 0 | 4 | 693 | 60 | 66% | 7.6 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 624 | 74 | 81% | 5.1 |
| Physical Therapy Assistant | 0 | 6 | 6 | 563 | 74 | 81% | 7.1 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Qualified Activities Professional | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Physical Therapy Aide | 0 | 4 | 4 | 474 | 65 | 71% | 5.5 |
| Administrator | 2 | 0 | 2 | 464 | 58 | 64% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 420 | 57 | 63% | 7.1 |
64 Certified Nursing Assistant
% of Days
100%
34 Licensed Practical Nurse
% of Days
100%
25 Registered Nurse
% of Days
100%
5 Medication Aide/Technician
% of Days
99%
5 Clinical Nurse Specialist
% of Days
75%
4 Other Dietary Services Staff
% of Days
97%
4 RN Director of Nursing
% of Days
88%
2 Dietitian
% of Days
73%
4 Speech Language Pathologist
% of Days
91%
4 Mental Health Service Worker
% of Days
66%
4 Respiratory Therapy Technician
% of Days
81%
6 Physical Therapy Assistant
% of Days
81%
1 Nurse Practitioner
% of Days
69%
1 Qualified Activities Professional
% of Days
67%
4 Physical Therapy Aide
% of Days
71%
2 Administrator
% of Days
64%
4 Qualified Social Worker
% of Days
63%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
112 residents
Residents by payment source
Medicare
16 residents (14.3%)
Medicaid
83 residents (74.1%)
Private pay or other
13 residents (11.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.9
38% worse than Maryland averageMaryland average: 12.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
33.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
33.6
31% worse than Maryland averageMaryland average: 25.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
37.6%
Percent of long-stay residents whose need for help with daily activities has increased
37.6%
59% worse than Maryland averageMaryland average: 23.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
40.5%
Percent of long-stay residents whose ability to move independently worsened
40.5%
46% worse than Maryland averageMaryland average: 27.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.6%
13% better than Maryland averageMaryland average: 25.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
67% better than Maryland averageMaryland average: 2.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.4%
Percent of long-stay high risk residents with pressure ulcers
8.4%
28% worse than Maryland averageMaryland average: 6.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
52% better than Maryland averageMaryland average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.4%
Percent of long-stay residents who lose too much weight
2.4%
59% better than Maryland averageMaryland average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
79.7%
Percent of long-stay residents who have depressive symptoms
79.7%
295% worse than Maryland averageMaryland average: 20.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.5%
Percent of long-stay residents who received an antipsychotic medication
2.5%
81% better than Maryland averageMaryland average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
In line with Maryland averageMaryland average: 92.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Maryland averageMaryland average: 96.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.48
Number of hospitalizations per 1,000 long-stay resident days.
1.48
12% worse than Maryland averageMaryland average: 1.32
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.32
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.32
9% worse than Maryland averageMaryland average: 1.21
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
47.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
47.6%
39% worse than Maryland averageMaryland average: 78.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
76% better than Maryland averageMaryland average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.0%
40% worse than Maryland averageMaryland average: 80.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.0%
27% worse than Maryland averageMaryland average: 21.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
16% better than Maryland averageMaryland average: 9.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Maryland averageMaryland average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
39.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
39.8%
26% worse than Maryland averageMaryland average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
54.4%
Rate of successful return to home or community from a skilled nursing facility.
54.4%
8% better than Maryland averageMaryland average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Westgate Hills Rehabilitation & Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
93.3%
↑ 1.0pp vs 2022
Net Income
$1,279,677
↑ ~$1.7M vs 2022
Total Payroll
$8,126,130
↑ ~$7K vs 2022
Profit Margin
7.5%
↑ 10.2pp vs 2022
Loading trend charts...
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