Total staff
165
Employees
114
Contractors
51
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Westgate Hills Rehabilitation & Healthcare Center
Nursing Home · Baltimore, MD
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westgate Hills Rehabilitation & Healthcare Center
Nursing Home · Baltimore, MD
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westgate Hills Rehabilitation & Healthcare Center accepts Medicare, Medicaid, and private pay.
Overview of Westgate Hills Rehabilitation & Healthcare Center
Westgate Hills Rehabilitation & Healthcare Center stands at the forefront of subacute rehabilitation and skilled nursing care, dedicated to serving the Baltimore City and neighboring Catonsville communities. The facility embraces a family-oriented caregiving approach, yielding remarkable outcomes that guide patients back to their beloved routines. After a million-dollar transformation, Westgate Hills emerges as a modern, state-of-the-art rehabilitation center and nursing home, embodying the essence of Rehabbing Care™.
In the pursuit of an upscale and comfortable experience for residents, Westgate Hills offers a spectrum of amenities. Private and semi-private rooms, a well-equipped rehab gym, spacious lounges, complimentary cable and WiFi, gourmet meals, and stimulating recreation activities contribute to an enriching stay. The skilled nursing facility’s commitment to tailored care extends to its dietary offerings, with meals designed to meet physician recommendations and resident preferences. The inclusion of special menus for seasons, holidays, and events like summer BBQs adds a delightful touch to the overall experience.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 128th out of 144 homes in Maryland. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 128th out of 144 homes in Maryland. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 3m per day
Rank #128 / 144Nurse hours — State benchmarkedThis home is ranked 128th out of 144 homes in Maryland. Shows adjusted nurse hours per resident per day benchmarked to the Maryland average, with a ranking across 144 Maryland SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Maryland avg
-19%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 42m per day | ▼ 16% State avg: 50m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 53m per day | ■ Avg State avg: 54m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 51m per day | ▼ 15% State avg: 2h 10m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 5m per day | ▼ 12% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 34m per day | ▼ 8% State avg: 37m per day · National avg: 29m per day |
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
93.3%
Rank #21 / 145Occupancy rate — State benchmarkedThis home is ranked 21st out of 145 homes in Maryland. Shows this facility's occupancy rate versus the Maryland average, with its Statewide rank out of 145. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
103 days
Occupancy rate
93.3%
Rank #21 / 145Occupancy rate — State benchmarkedThis home is ranked 21st out of 145 homes in Maryland. Shows this facility's occupancy rate versus the Maryland average, with its Statewide rank out of 145. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
103 days
Walk Score: 38 / 100 Rank #86 / 147Walk Score — State benchmarkedThis home is ranked 86th out of 147 homes in Maryland. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Maryland SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.47:1
19% worse than Maryland average
Avg staff/day
59
Average shift
7.9 hours
0% compared with Maryland average
Total staff hours (quarter)
42,647
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
35
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
57
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
15.4%
6,568 contractor hours this quarter
Registered Nurse: 24
Certified Nursing Assistant: 5
Qualified Social Worker: 5
Physical Therapy Assistant: 5
Respiratory Therapy Technician: 4
Speech Language Pathologist: 4
Physical Therapy Aide: 3
Licensed Practical Nurse: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 52 | 5 | 57 | 16,684 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 25 | 1 | 26 | 8,262 | 92 | 100% | 8.5 |
| Registered Nurse | 11 | 24 | 35 | 5,221 | 92 | 100% | 8.4 |
| Medication Aide/Technician | 7 | 0 | 7 | 2,310 | 91 | 99% | 8.3 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,480 | 71 | 77% | 8 |
| RN Director of Nursing | 3 | 0 | 3 | 1,200 | 84 | 91% | 6.8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,058 | 92 | 100% | 7.5 |
| Dietitian | 2 | 0 | 2 | 993 | 67 | 73% | 7.8 |
| Mental Health Service Worker | 2 | 0 | 2 | 896 | 66 | 72% | 8 |
| Speech Language Pathologist | 0 | 4 | 4 | 678 | 79 | 86% | 6.9 |
| Qualified Social Worker | 0 | 5 | 5 | 675 | 64 | 70% | 7 |
| Physical Therapy Aide | 0 | 3 | 3 | 650 | 68 | 74% | 5.9 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 591 | 80 | 87% | 4.9 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 456 | 57 | 62% | 8 |
| Qualified Activities Professional | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 310 | 59 | 64% | 4.9 |
| Dental Services Staff | 1 | 0 | 1 | 240 | 33 | 36% | 7.3 |
57 Certified Nursing Assistant
% of Days
100%
26 Licensed Practical Nurse
% of Days
100%
35 Registered Nurse
% of Days
100%
7 Medication Aide/Technician
% of Days
99%
5 Clinical Nurse Specialist
% of Days
77%
3 RN Director of Nursing
% of Days
91%
3 Other Dietary Services Staff
% of Days
100%
2 Dietitian
% of Days
73%
2 Mental Health Service Worker
% of Days
72%
4 Speech Language Pathologist
% of Days
86%
5 Qualified Social Worker
% of Days
70%
3 Physical Therapy Aide
% of Days
74%
4 Respiratory Therapy Technician
% of Days
87%
1 Nurse Practitioner
% of Days
70%
1 Administrator
% of Days
62%
1 Qualified Activities Professional
% of Days
59%
5 Physical Therapy Assistant
% of Days
64%
1 Dental Services Staff
% of Days
36%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
17.9
38% worse than Maryland averageMaryland average: 12.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
33.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
33.6
31% worse than Maryland averageMaryland average: 25.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
37.6%
Percent of long-stay residents whose need for help with daily activities has increased
37.6%
59% worse than Maryland averageMaryland average: 23.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
40.5%
Percent of long-stay residents whose ability to move independently worsened
40.5%
46% worse than Maryland averageMaryland average: 27.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.6%
13% better than Maryland averageMaryland average: 25.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
67% better than Maryland averageMaryland average: 2.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.4%
Percent of long-stay high risk residents with pressure ulcers
8.4%
28% worse than Maryland averageMaryland average: 6.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
52% better than Maryland averageMaryland average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.4%
Percent of long-stay residents who lose too much weight
2.4%
59% better than Maryland averageMaryland average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
79.7%
Percent of long-stay residents who have depressive symptoms
79.7%
295% worse than Maryland averageMaryland average: 20.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
2.5%
Percent of long-stay residents who received an antipsychotic medication
2.5%
81% better than Maryland averageMaryland average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
In line with Maryland averageMaryland average: 92.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Maryland averageMaryland average: 96.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.48
Number of hospitalizations per 1,000 long-stay resident days.
1.48
12% worse than Maryland averageMaryland average: 1.32
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.32
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.32
9% worse than Maryland averageMaryland average: 1.21
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
47.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
47.6%
39% worse than Maryland averageMaryland average: 78.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
76% better than Maryland averageMaryland average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.0%
40% worse than Maryland averageMaryland average: 80.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.0%
27% worse than Maryland averageMaryland average: 21.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
16% better than Maryland averageMaryland average: 9.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Maryland averageMaryland average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
39.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
39.8%
26% worse than Maryland averageMaryland average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
54.4%
Rate of successful return to home or community from a skilled nursing facility.
54.4%
8% better than Maryland averageMaryland average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
49% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
28% of new residents, often for short stays.
Typical stay
27 days
Medicaid
23% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
112
Medicare
16
14.3% of residents
Medicaid
83
74.1% of residents
Private pay or other
13
11.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Westgate Hills Rehabilitation & Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
93.3%
↑ 1.0pp vs 2022
Net Income
$1.3M
↑ ~$1.7M vs 2022
Total Payroll
$8.1M
↑ ~$7.2K vs 2022
Profit Margin
7.5%
↑ 10.2pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$17.3M
Profit
$1.3M
Privately-owned community
Operated by a business corporation.
Home revenue
$17.3M Rank #85 / 145Revenue — State benchmarkedThis home is ranked 85th out of 145 homes in Maryland. Shows this facility's annual revenue compared to the Maryland SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$1.3M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #76 / 145Payroll — State benchmarkedThis home is ranked 76th out of 145 homes in Maryland. Shows total annual staff payroll benchmarked to the Maryland average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #76 / 145Payroll — State benchmarkedThis home is ranked 76th out of 145 homes in Maryland. Shows total annual staff payroll benchmarked to the Maryland average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.0M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Westgate Hills Rehabilitation & Healthcare Center
4.9 miles from city center
Estimated distance in miles from Baltimore's city center to Westgate Hills Rehabilitation & Healthcare Center's address, calculated via Google Maps.
— 1.7 miles to nearest hospital (Ascension Saint Agnes Hospital)
Calculate Travel Distance to Westgate Hills Rehabilitation & Healthcare Center
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Financial Assistance for
Nursing Home in Maryland
Westgate Hills Rehabilitation & Healthcare Center is located in Baltimore, Maryland.
Here are the financial assistance programs available to residents in Maryland.
Compare Nursing Home around Baltimore
The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
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| Autumn Lake Healthcare at Ruxton |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Towson | 179 | 78.3% | -5% | 3.37 | -89% | -11% | $0 | 53 | 7.6 | - | 162 | 18 | 7001 Charles Street Holdco LLC | $17.5M | $9.9M | 56.6% | 215077 | ||||
| Westgate Hills Rehabilitation & Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
N Nursing | Baltimore (Westgate) | 120 | 93.3% | +13% | 3.05 | +60% | -19% | $0 | 72 | 14.4 | - | 113 | 38 | Danielle Lowinger 2006 Trust | $17.3M | $8.1M | 47% | 215299 | ||||
| Resorts of Augsburg |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Baltimore (Gwynn Oak) | 107 | 89.4% | +9% | 4.17 | -8% | +11% | $23.9k | 37 | 12.3 | - | 119 | 18 | - | $22.6M | $13.6M | 60.2% | 215193 |
Frequently Asked Questions about Westgate Hills Rehabilitation & Healthcare Center
What neighborhood is Westgate Hills Rehabilitation & Healthcare Center in?
Westgate Hills Rehabilitation & Healthcare Center is in the Westgate neighborhood.
Is Westgate Hills Rehabilitation & Healthcare Center in a walkable area?
Westgate Hills Rehabilitation & Healthcare Center has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the phone number of Westgate Hills Rehabilitation & Healthcare Center?
(667) 895-3577 will put you in contact with the team at Westgate Hills Rehabilitation & Healthcare Center.
Is Westgate Hills Rehabilitation & Healthcare Center Medicare or Medicaid certified?
Yes — Westgate Hills Rehabilitation & Healthcare Center is a CMS-certified provider of Medicare and Medicaid.
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