Occupancy rate
56%
19% lower than Indiana averageIndiana average: 69%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Nursing Home
Milner Community Health Care
Milner Community Health Care is located in Rossville, Indiana. It offers independent living, assisted living, full care, and rehabilitation services for older adults. The community is designed for active retired people aged 60 and older.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
104
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
55.8%
Residents per day
58
Occupancy rate
55.8%
Residents per day
58
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
54% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
46% of new residents, often for short stays.
Typical stay
2 - 3 years
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$6.6M
Operating deficit
-$1.5M
Governmental community
Operated by county authorities.
Home revenue
$6,617,775.00
Operating deficit
$-1,493,733.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.1M
104-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
19% lower than Indiana averageOccupied beds
58 / 104
Average residents
70 per day
License details
Facility type
Mixed Facility (nursing + Residential Care)
Status
Active
Issuance
December 1, 2024
Additional licensing details
License number:
24-000299-1
CMS Certification Number:
155676
Ownership & operating entity
Milner Community Health Care is administrated by RICHARD JACKSON.
Profit status:
OTHER
Safety & Compliance
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
LISA FIARITO
Contact:
Jason Miller
Care Services
Nursing Services
Rehabilitation Services
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Contact Information
Fax:
(765) 379-2942
Additional Policies & Features
Minimum Age:
60
Programs & Activities
Specific Programs
Assisted Living, Independent Living, Full Care, Rehabilitation
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
8 visits/inspections
Results
2 with citations
0 without citations
Indiana average: 8 complaint visits
Indiana average: 3 inspections with citations
Show Inspection Reports
1 complaint
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 4 complaints
Latest inspection
Date:April 16, 2025
Type:Complaint Investigation
13 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 26 citations
27 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Milner Community Health Care
The most recent inspection on April 16, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily related to life safety code compliance, including issues with means of egress, sprinkler system maintenance, and fire safety equipment, as well as care coordination concerns such as medication management and PASARR assessments. Complaint investigations were consistently unsubstantiated, with no enforcement actions or fines listed in the available reports. Prior reports noted issues with emergency preparedness exercises, hazardous door closures, and medication labeling, but the facility demonstrated compliance in several follow-up inspections. The overall trend suggests some improvement in life safety and regulatory compliance over time, with recent inspections showing fewer or no deficiencies.
Health Inspection History
Inspections
Total health inspections
3
Indiana average 6
Last Health inspection on Aug 2024
Total health citations
15
Citations per inspection
5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 15 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Indiana averageIndiana average: 0.2
Serious Health citations
1
1
67% worse than Indiana averageIndiana average: 0.6
0 critical citations
1 serious citation
14 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Aug 16, 2024
Corrected
Quality of Care moderate citation
Aug 16, 2024
Corrected
Quality of Care moderate citation
Aug 16, 2024
Corrected
Care Planning moderate citation
Aug 16, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Indiana
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Adams Woodcrest
-10%
+7%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46733
143
-
-
71.4%
$12,192,260.00
$5,615,054.00
46.1%
108
3.6901
-
2
-
-10%+7%+3%
Adams Heritage
+29%
+20%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46773
61
A+
-
71.6%
$5,068,983.00
$2,488,962.00
49.1%
39
4.1205
-
2
-
+29%+20%+3%
Milner Community Health Care
-7%
+70%
-10%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46065
104
A+
MILNER COMMUNITY HEALTH CARE, INC.
62.6%
$6,611,353.00
$3,017,374.00
45.6%
47.10
5.8571
-
15
1
-7%+70%-10%
Addison Pointe Health & Rehabilitation Center
-5%
-8%
+33%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46304
100
-
DOBBEN, STEVEN
92.5%
$15,225,564.00
$5,306,023.00
34.8%
92.50
3.1554
1
27
1
-5%-8%+33%
Albany Health Care & Rehabilitation Center
+4%
+2%
+9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 47320
102
-
TROXWELL, MELANIE
75.6%
$12,342,683.00
$4,315,019.00
35%
77.20
3.5110
-
19
1
+4%+2%+9%
Adams Woodcrest
Type of care:
SNF
AL
Community:
IN 46733
Bed Count:
143
CCN:
155747
Occupancy:
71.4%
Home Revenue:
$12,192,260.00
Payroll Costs:
$5,615,054.00
Payroll %:
46.1%
Avg Residents/Day:
108
Overall Rating:
Adj Nurse Hours:
3.6901
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
-10%
-10%
Staffing vs State Avg:
+7%
+7%
Occupancy vs State Avg:
+3%
+3%
Adams Heritage
Type of care:
SNF
AL
Community:
IN 46773
Bed Count:
61
CCN:
155729
Occupancy:
71.6%
Home Revenue:
$5,068,983.00
Payroll Costs:
$2,488,962.00
Payroll %:
49.1%
Avg Residents/Day:
39
Overall Rating:
Adj Nurse Hours:
4.1205
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
+29%
+29%
Staffing vs State Avg:
+20%
+20%
Occupancy vs State Avg:
+3%
+3%
Milner Community Health Care
Type of care:
SNF
AL
Community:
IN 46065
Bed Count:
104
Operator:
MILNER COMMUNITY HEALTH CARE, INC.
CCN:
155676
Occupancy:
62.6%
Home Revenue:
$6,611,353.00
Payroll Costs:
$3,017,374.00
Payroll %:
45.6%
Avg Residents/Day:
47.10
Overall Rating:
Adj Nurse Hours:
5.8571
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
15
Severe Citations:
1
RN share vs State Avg:
-7%
-7%
Staffing vs State Avg:
+70%
+70%
Occupancy vs State Avg:
-10%
-10%
Addison Pointe Health & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 46304
Bed Count:
100
Operator:
DOBBEN, STEVEN
CCN:
155805
Occupancy:
92.5%
Home Revenue:
$15,225,564.00
Payroll Costs:
$5,306,023.00
Payroll %:
34.8%
Avg Residents/Day:
92.50
Overall Rating:
Adj Nurse Hours:
3.1554
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
27
Severe Citations:
1
RN share vs State Avg:
-5%
-5%
Staffing vs State Avg:
-8%
-8%
Occupancy vs State Avg:
+33%
+33%
Albany Health Care & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 47320
Bed Count:
102
Operator:
TROXWELL, MELANIE
CCN:
155432
Occupancy:
75.6%
Home Revenue:
$12,342,683.00
Payroll Costs:
$4,315,019.00
Payroll %:
35%
Avg Residents/Day:
77.20
Overall Rating:
Adj Nurse Hours:
3.5110
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
19
Severe Citations:
1
RN share vs State Avg:
+4%
+4%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+9%
+9%Places of interest near Milner Community Health Care
0.0 miles from city center
ROSSVILLE, IN 46065
Calculate Travel Distance to Milner Community Health Care
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
113
Total Staff
60
Employees
53
Contractors
22,886
Total Hours (Quarter)
33
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 10 | 8.4 | No |
| Licensed Practical Nurse | 10 | 8 | No |
| Certified Nursing Assistant | 76 | 8 | Yes |
Staff by Category
Administration ⓘ
3 staff
6.3hs shift avg
Nursing Staff ⓘ
98 staff
8hs shift avg
Physicians & Practitioners ⓘ
2 staff
6.9hs shift avg
Therapy Services ⓘ
9 staff
3.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
2hs shift avg
Dietary Services ⓘ
0 staff
0hs shift avg
Other Services ⓘ
0 staff
0hs shift avg
Contractor Analysis
24.8%
of total hours from contractors
5,666 contractor hours this quarter
Certified Nursing Assistant: 40
Physical Therapy Assistant: 2
Speech Language Pathologist: 2
Respiratory Therapy Technician: 2
Qualified Social Worker: 1
Physical Therapy Aide: 1
Medical Director: 2
Medication Aide/Technician: 1
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 36 | 40 | 76 | 14,148 | 91 | 100% | 8 |
| Licensed Practical Nurse | 10 | 0 | 10 | 3,283 | 91 | 100% | 8 |
| Registered Nurse | 10 | 0 | 10 | 2,964 | 91 | 100% | 8.4 |
| Administrator | 1 | 0 | 1 | 450 | 60 | 66% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 410 | 57 | 63% | 7.2 |
| Nurse Practitioner | 1 | 0 | 1 | 394 | 54 | 59% | 7.3 |
| Speech Language Pathologist | 0 | 2 | 2 | 391 | 64 | 70% | 5.9 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 330 | 51 | 56% | 6.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 218 | 65 | 71% | 3.4 |
| Qualified Social Worker | 0 | 1 | 1 | 85 | 43 | 47% | 2 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 82 | 39 | 43% | 2.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 31 | 15 | 16% | 2.1 |
| Medical Director | 0 | 2 | 2 | 31 | 16 | 18% | 1.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 29 | 8 | 9% | 3.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 24 | 28 | 31% | 0.8 |
| Medication Aide/Technician | 0 | 1 | 1 | 15 | 2 | 2% | 7.7 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
47 residents
Residents by payment source
Medicare
5 residents (10.6%)
Medicaid
30 residents (63.8%)
Private pay or other
12 residents (25.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.8
35% worse than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.8
39% worse than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
30.2%
Percent of long-stay residents whose need for help with daily activities has increased
30.2%
150% worse than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.5%
Percent of long-stay residents whose ability to move independently worsened
15.5%
8% worse than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.8%
5% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
13% better than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.6%
Percent of long-stay high risk residents with pressure ulcers
2.6%
40% better than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.3%
Percent of long-stay residents with a urinary tract infection
2.3%
90% worse than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.6%
Percent of long-stay residents who lose too much weight
2.6%
54% better than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.2%
Percent of long-stay residents who have depressive symptoms
1.2%
95% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.8%
Percent of long-stay residents who received an antipsychotic medication
10.8%
13% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
7% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
16% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.6%
5% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Milner Community Health Care based on CMS SNF Cost Reports.
Occupancy Rate
62.6%
↑ 2.4pp vs 2022
Net Income
-$1,493,733
↓ ~$760K vs 2022
Total Payroll
$3,688,712
↑ ~$147K vs 2022
Profit Margin
-22.6%
↓ 11.2pp vs 2022
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