Heritage House Nursing Center
Heritage House Nursing Center delivers four care types in Vicksburg, MS. Those are hospice care, memory care, nursing home care, and skilled nursing. Licensed nursing care on-site is what the skilled nursing designation covers. Hospice attends to comfort where the end of life is what a resident faces.
Memory care means a secured setting with supervision for somebody whose dementia may carry a wandering risk. Rehabilitation Services and Short-Term Rehab provide a temporary recovery setting after an illness, an injury, or a hospital stay.
Sixty beds are licensed, and Melissa Crump is the administrator. Medicaid, Medicare, and private funds are the three ways families fund the care, and which one applies depends on eligibility and coverage.
At 74 for Walk Score, the area is very walkable. Nursing support, dementia supervision, hospice, or a short course of rehabilitation are all reachable at the one address.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Standout metric: Registered nurse (RN) is +5% above Mississippi average
5 of 6 metrics below Mississippi average
Daily care time per resident, by role
US average: 43m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 43m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 26m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 32m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 32m
US average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
89.4% of staff hours were worked by the facility's own employees
Mississippi average: 89.5% · Contractors this quarter: Speech Language Pathologist (3), Qualified Social Worker (3), Physical Therapy Assistant (1), Physical Therapy Aide (1), Clinical Nurse Specialist (1), Medical Director (1), Respiratory Therapy Technician (1), Occupational Therapy Aide (1), Occupational Therapy Assistant (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Community insights.
Smaller home · May offer a more intimate, personalized care environment.
Based on 57 residents and 60 beds. Source: state inspection report (Feb 2026)
About This Community
Heritage House Nursing Center is administered by Melissa Crump.
CMS Health Inspection History
ALM Inspection Grade
9 points above the Mississippi average for CMS-certified facilities (83/100)
Category breakdown
Citations
Typical
34 severity-weighted points (17 deficiencies) · 32% lower than the typical CMS-certified MS facility (median: 50)
Enforcement
Strong
No fines on record · 0 enforcement actions
Persistence
Typical
31 days to fix issues · faster than the typical CMS-certified MS facility (median: 33)
Citation severity
Latest inspection: Feb 26, 2026 · 7 citations, all corrected
Most cited category: Resident Assessment & Care Planning, 6 of 17 citations · 8 categories in total
Citations history
Most recent firstTop deficiency categories
Share of 17 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 17 citations resulted from standard inspections.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Mississippi average.
11 long-stay measures: 4 better, 5 worse, 2 near MS average
3 short-stay measures: 2 better, 1 worse
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
Preventive care
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Heritage House Nursing Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 108 Mississippi nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Losing money on care, and more than last year
−32.8% operating margin
−30.5 pts vs prior year
An operating loss in 4 of the last 8 reported years. Other income ($0.3M) trims the net loss to −$1.3M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends more on payroll than most Mississippi homes
66.2% payroll share of revenue
MS average 49.5%Rank #9 / 108Payroll % of net patient revenue — State benchmarked This nursing home is ranked 9th out of 108 nursing homes we track in Mississippi for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Mississippi average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Mississippi that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.0M while revenue fell $1.3M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Mississippi homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | MS median | Compared with MS homesRank in MS | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $4.9M | −$1.3M | Trend 20172024 | MS median $8.2M | Rank in MS Rank #102 / 108Net patient revenue — State benchmarked This nursing home is ranked 102nd out of 108 nursing homes we track in Mississippi for net patient revenue. Shows this facility's net patient revenue compared to the Mississippi average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Mississippi that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 6% of homes | Below MS median Higher net patient revenue than 6% of MS homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $6.5M | +$0.1M | Trend 20172024 | MS median — | Rank in MS Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$1.6M | −$1.5M | Trend 20172024 | MS median — | Rank in MS Not ranked | Loss, widening Resident care lost money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −32.8% | −30.5 pts | Trend 20172024 | MS median — | Rank in MS Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.3M | — | Trend — | MS median — | Rank in MS Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$1.3M | −$1.5M | Trend — | MS median — | Rank in MS Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends more of revenue on staff than most Mississippi homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | MS median | Compared with MS homesRank in MS | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $3.3M | +$0.0M | Trend 20172024 | MS median $4.1M | Rank in MS Rank #81 / 108Payroll costs — State benchmarked This nursing home is ranked 81st out of 108 nursing homes we track in Mississippi for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Mississippi average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Mississippi that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 25% of homes | Below MS median Higher payroll than 25% of MS homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 66.2% | +14.7 pts | Trend 20172024 | MS median 47.0% | Rank in MS Rank #9 / 108Payroll % of net patient revenue — State benchmarked This nursing home is ranked 9th out of 108 nursing homes we track in Mississippi for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Mississippi average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Mississippi that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 93% of homes | 16.7 pts over MS average The MS average is 49.5% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · MS benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Mississippi payroll average.
% of net patient revenue
Payroll share Operating margin MS payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $5.9M | $6.0M | $6.2M | $6.1M | $6.3M | $6.3M | $6.3M | $4.9M |
| Operating expenses | $5.4M | $5.8M | $5.8M | $6.1M | $6.2M | $6.4M | $6.4M | $6.5M |
| Net patient income | $0.5M | $0.3M | $0.3M | −$0.1M | $0.1M | −$0.1M | −$0.1M | −$1.6M |
| Operating margin | 9.2% | 4.2% | 5.6% | −1.0% | 1.4% | −2.0% | −2.3% | −32.8% |
| Net income | $0.6M | $0.5M | $0.6M | $0.7M | $0.5M | $0.3M | $0.2M | −$1.3M |
| Payroll costs | $2.4M | $2.4M | $2.4M | $2.4M | $2.5M | $3.0M | $3.2M | $3.3M |
| Payroll share of revenue | 40.1% | 39.2% | 38.9% | 40.2% | 40.3% | 47.6% | 51.5% | 66.2% |
| Beds | 60 | 60 | 60 | 60 | 60 | 60 | 60 | 60 |
| Gross revenue | $7.1M | $6.1M | $6.2M | $6.1M | $6.4M | $5.9M | $5.6M | $6.0M |
| Salaries | $2.0M | $2.0M | $2.0M | $2.1M | $2.2M | $2.6M | $2.8M | $2.8M |
| Wage-related costs | $0.4M | $0.4M | $0.4M | $0.3M | $0.4M | $0.4M | $0.5M | $0.5M |
| Contract labor | — | $1.0M | $1.0M | $1.1M | $1.1M | $1.0M | $0.8M | $0.7M |
| Other operating costs | $3.0M | $3.4M | $3.4M | $3.7M | $3.7M | $3.4M | $3.2M | $3.3M |
| Net patient revenue per day | $290 | $302 | $308 | $399 | $405 | $428 | $399 | $306 |
| Cost per day | $264 | $290 | $291 | $403 | $399 | $437 | $408 | $407 |
| Average length of stay | 133.5 days | 162.2 days | 154.5 days | 136.1 days | 161.0 days | 129.2 days | 178.7 days | 153.3 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Places of interest near Heritage House Nursing Center
0.0 miles from city center
Estimated distance in miles from Vicksburg's city center to Heritage House Nursing Center's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the MS State Dept. of Health (MSDH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Official facility name used in federal/state reporting (may differ slightly from the marketing name).
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
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Estimated monthly cost range for the facility.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
|---|---|---|---|---|---|---|---|
| Heritage House Nursing Center | NH HOS MC SNF | Of Vicksburg | - | 60
Facility
60
MS AVG
88
Rank
#67 / 124 | - |
74
Facility
74
MS AVG
39
Rank
#1 / 122 | - |
| Plaza Community Living Center | NH HOS RC SNF | Pascagoula | - | 100
Facility
100
MS AVG
88
Rank
#43 / 124 | A+ |
61
Facility
61
MS AVG
39
Rank
#14 / 122 | - |
| Courtyards Community Living Center | NH HOS RC SNF | Fulton | - | 66
Facility
66
MS AVG
88
Rank
#65 / 124 | A+ |
50
Facility
50
MS AVG
39
Rank
#39 / 122 | - |
| Pleasant Hills Community Living Center | NH HOS RC SNF | Jackson (Bradie) | - | 100
Facility
100
MS AVG
88
Rank
#43 / 124 | A+ |
30
Facility
30
MS AVG
39
Rank
#82 / 122 | - |
| The Pillars of Biloxi | NH HOS RC SNF | Biloxi | - | 180
Facility
180
MS AVG
88
Rank
#3 / 124 | - |
27
Facility
27
MS AVG
39
Rank
#86 / 122 | - |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other MS nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Frequently Asked Questions about Heritage House Nursing Center
Who is the owner of Heritage House Nursing Center?
Heritage House Nursing Center is legally operated by Vicksburg, LLC, and administered by Melissa Crump.
Is Heritage House Nursing Center in a walkable area?
Heritage House Nursing Center has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the occupancy rate at Heritage House Nursing Center?
Heritage House Nursing Center's occupancy is 95%.
Are pets allowed at Heritage House Nursing Center?
No, Heritage House Nursing Center has a no-pet policy.
What is the best email address for Heritage House Nursing Center?
The team at Heritage House Nursing Center can be reached at heritagehousenursingcenter@asimgt.com.
Does Heritage House Nursing Center operate as a for-profit or non-profit?
Heritage House Nursing Center is registered as a for-profit in MS.
Who is the administrator of Heritage House Nursing Center?
Melissa Crump is the administrator of Heritage House Nursing Center.
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