We arrange tours, appointments, and even moving support so you don’t have to
The Healthcare Resort of Plano is a licensed skilled nursing and rehabilitation community in Plano, Texas, serving older adults who require short-term recovery support, long-term nursing care, and rehabilitation services. Operated by Oak Point Healthcare, Inc. in Collin County, the 70-bed community combines clinical care with a hospitality-focused atmosphere designed to feel more comfortable and residential than a traditional institutional environment. The community also accepts both Medicare and Medicaid and maintains 24-hour staffing across all levels of care.
One of the community’s strongest differentiators is its staffing performance, starting with registered nurse coverage that averages 43 minutes per resident each day, significantly above the Texas average of 26 minutes. LPN and LVN staffing levels are also notably higher than statewide benchmarks, while physical therapy coverage substantially exceeds state averages. Weekend nursing support remains strong as well, with above-average RN and overall nursing hours available during weekends. However, certified nursing assistant coverage is slightly below the Texas average.
The community has recorded a total of six violations, including five Life Safety Code citations, primarily involving fire safety systems such as sprinklers, smoke detection equipment, and portable fire extinguishers under NFPA 101 standards. These issues had originally been identified during an earlier inspection cycle and were corrected within the required compliance period. Additionally, no enforcement actions have been recorded against the community.
Care services include skilled nursing, rehabilitation, respite care, and specialized support for residents living with Alzheimer’s disease or related dementias. Rehabilitation programming is a major emphasis, supported by extensive therapy staffing and clinical oversight. The community also features a resort-style setting with amenities such as a movie theater, wellness gyms, landscaped outdoor courtyards with a fire pit, a multimedia library with computer access, restaurant-style and outdoor dining options, and private dining spaces for family gatherings and events.
The Healthcare Resort of Plano is an excellent match for older adults recovering from surgery, illness, or hospitalization, especially with its strong therapy presence and elevated nursing coverage. Families seeking long-term skilled nursing in a setting that emphasizes both clinical quality and resident comfort are also likely to find the community’s care model appealing.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 43m per day | ▲ 65% State avg: 26m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 26m per day | ▲ 51% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 56m per day | ▼ 4% State avg: 2h 1m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 35m per day | ▲ 20% State avg: 2h 59m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 24m per day | ▲ 500% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 37m per day | ▲ 85% State avg: 20m per day · National avg: 28m per day |
The Healthcare Resort of Plano is legally operated by Oak Point Healthcare, Inc..
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 6 | This facility has 50% fewer total citations than a typical Texas nursing home (3 vs. TX avg 6).↓ 50% better |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 3 | 2 | This facility has 50% more health citations than a typical Texas nursing home (3 vs. TX avg 2).↑ 50% worse |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 3 | 6 | This facility has 50% fewer life safety citations than a typical Texas nursing home (3 vs. TX avg 6).↓ 50% better |
Inspections
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 1 | 1 | This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
THE HEALTHCARE RESORT OF PLANO was inspected on September 13, 2022, resulting in a total of six state standard violations. The Health Code section of the inspection report is blank, indicating that no deficiencies were cited under this code. In contrast, the Life Safety Code section lists five deficiencies related to fire safety and building maintenance, including non-compliance with NFPA 101 standards for smoke detection systems, sprinkler systems, and portable fire extinguishers. These issues were identified during a previous inspection on October 26, 2020, and corrected between October 27, 2020, and November 20, 2020. No enforcement actions were found in relation to these inspections or the most recent one on September 13, 2022.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsThese measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.7%
15% worse than Texas averageTexas average: 25.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.2%
48% better than Texas averageTexas average: 12.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
27% better than Texas averageTexas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
61.8%
15% better than Texas averageTexas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
53.5%
6% better than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
2.4 miles from city center
Estimated distance in miles from Plano's city center to The Healthcare Resort of Plano's address, calculated via Google Maps.
Add your location
The Healthcare Resort of Plano is located in PLANO, Texas.
Here are the financial assistance programs available to residents in Texas.
The legal owner and operator of The Healthcare Resort of Plano is Oak Point Healthcare, Inc..
The Healthcare Resort of Plano has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
The Healthcare Resort of Plano has 70 beds.
The Healthcare Resort of Plano has had 3 recently reported deficiencies.
Yes — there are 11 photos of The Healthcare Resort of Plano in the photo gallery on this page.
The Healthcare Resort of Plano is located at 3325 W PLANO PKWY.
(972) 596-1260 will put you in contact with the team at The Healthcare Resort of Plano.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
