Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (82% of admissions), and a typical Medicare stay runs around 25 days.
Brandon Oaks
Nursing Home, Assisted Living, Home Care, Memory Care & Skilled Nursing · Roanoke, VA
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Brandon Oaks
Nursing Home, Assisted Living, Home Care, Memory Care & Skilled Nursing · Roanoke, VA
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Brandon Oaks accepts Medicare, Medicaid, and private pay.
Brandon Oaks is a non-profit Life Plan community in Roanoke, Virginia. It offers a range of services including independent living, assisted living, memory support, home health services, and rehabilitation. The community is committed to providing high-quality health services and a fulfilling lifestyle for its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 14th out of 78 homes in Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 14th out of 78 homes in Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 20m per day
Rank #14 / 78Nurse hours — State benchmarkedThis home is ranked 14th out of 78 homes in Virginia for Nurse Hours. Shows adjusted nurse hours per resident per day benchmarked to the Virginia average, with a ranking across 78 Virginia facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Virginia avg
+42%
Standout metric
Physical Therapist is +97% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 56m per day | ▲ 39% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 44m per day | ▲ 73% State avg: 1h 0m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 4m per day | ▲ 46% State avg: 2h 6m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 49m per day | ▲ 43% State avg: 3h 21m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 10m per day | ▲ 97% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 46m per day | ▲ 70% State avg: 27m per day · National avg: 29m per day |
Capacity and availability
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
94 days
80-bed community Rank #212 / 365Bed count — State benchmarkedThis home is ranked 212th out of 365 homes in Virginia for Bed Count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 0 / 100 Rank #437 / 446Walk Score — State benchmarkedThis home is ranked 437th out of 446 homes in Virginia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAssisted Living Facility
StatusActive
ExpirationAugust 9, 2026 Expires in 23 days
Brandon Oaks is administered by Jessica White.
Rehabilitation Services
Memory Support
Home Health
Specific ProgramsLiving Independently, The Oaks Club, Nursing and Rehabilitation, Inpatient Therapies, Outpatient Services, The Rehab Process
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2021 · 5 years of data
6 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average
Overall vs. VA average
1 Worse
Metrics worse than Virginia average:
• Inspection violation rate (5% above) 1 Better Metrics better than Virginia average:
• Inspections with violations (56% below)
• Inspection violation rate (5% above) 1 Better Metrics better than Virginia average:
• Inspections with violations (56% below)
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 14 | This facility has had 57% fewer total inspections than the Virginia average (6 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 57% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 4 | 9 | This facility has 56% fewer inspections with violations than a typical Virginia nursing home (4 vs. VA avg 9).↓ 56% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 67% | 64% | This facility has 3 percentage points higher inspection violation rate than a typical Virginia nursing home (67% vs. VA avg 64%).↑ 3% worse |
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Breakdown by payment type
Medicare
82% of new residents, usually for short-term rehab.
Typical stay
25 days
Private pay
16% of new residents, often for short stays.
Typical stay
9 - 10 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Nonprofit
Nonprofit Corporation
Net patient revenue
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.2M
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$20.2M
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Nonprofit
Nonprofit Corporation
Net patient revenue
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.2M Rank #29 / 78Revenue — State benchmarkedThis home is ranked 29th out of 78 homes in Virginia for Revenue. Shows this facility's annual revenue compared to the Virginia average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$20.2M
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Other income
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$21.1M
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Payroll costs
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #53 / 78Payroll — State benchmarkedThis home is ranked 53rd out of 78 homes in Virginia for Payroll. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.0M
96.3% of net patient revenue
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #53 / 78Payroll — State benchmarkedThis home is ranked 53rd out of 78 homes in Virginia for Payroll. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #75 / 78Payroll % — State benchmarkedThis home is ranked 75th out of 78 homes in Virginia for Payroll %. Shows payroll as a percentage of revenue versus the Virginia average. Well-run Virginia facilities typically land around 51–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$20.5M
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
Total costs
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$27.5M
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
What does this home offer?
Pets Allowed
Who this home usually serves
TYPE OF STAY
Admissions
261 totalCoverage residents most often arrive under.
Medicare
82%
Private pay
16%
Medicaid
2%
Discharges
215 totalCoverage residents most often leave under.
Medicare
85%
Private pay
11%
Medicaid
4%
Places of interest near Brandon Oaks
7.0 miles from city center
Estimated distance in miles from Roanoke's city center to Brandon Oaks's address, calculated via Google Maps.
Calculate Travel Distance to Brandon Oaks
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Compare Nursing Homes around Roanoke
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Our Lady of the Valley | NH AL MC RC SNF | Roanoke (Gainsboro) | 127
Facility
127
VA AVG
96
Rank
#76 / 365 |
87.4%
Facility
87.4%
VA AVG
70.5
Rank
#63 / 297 | +24% | 3.79
Facility
3.79
VA AVG
3.74
Rank
#42 / 78 | -42% | +1% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 82 | 14
Facility
14
VA AVG
38.4
Rank
#14 / 77 | 4.7
Facility
4.7
VA AVG
8.9
Rank
#18 / 77 | - | 111 | A+ |
68
Facility
68
VA AVG
44
Rank
#73 / 446 | David Rawlings | $14.8MFiscal year ending 06/2024
Facility
$14.8MFiscal year ending 06/2024
VA AVG
$18.3M
Rank
#51 / 78 | $8.2MFiscal year ending 06/2024
Facility
$8.2MFiscal year ending 06/2024
VA AVG
$6.9M
Rank
#48 / 78 | 55.5%Fiscal year ending 06/2024
Facility
55.5%Fiscal year ending 06/2024
VA AVG
39.7%
Rank
#31 / 78 | 495357 | ||||
| Brandon Oaks Nursing and Rehabilitation Center | NH AL HC IL MC SNF | Roanoke (Westland) | 43
Facility
43
VA AVG
96
Rank
#313 / 365 |
53.5%
Facility
53.5%
VA AVG
70.5
Rank
#240 / 297 | -24% | 5.33
Facility
5.33
VA AVG
3.74
Rank
#14 / 78 | +28% | +42% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 82 | 12
Facility
12
VA AVG
38.4
Rank
#8 / 77 | 4.0
Facility
4.0
VA AVG
8.9
Rank
#10 / 77 | - | 23 | - |
33
Facility
33
VA AVG
44
Rank
#281 / 446 | Heather Neff | $7.2MFiscal year ending 12/2023
Facility
$7.2MFiscal year ending 12/2023
VA AVG
$18.3M
Rank
#29 / 78 | $7.0MFiscal year ending 12/2023
Facility
$7.0MFiscal year ending 12/2023
VA AVG
$6.9M
Rank
#53 / 78 | 96.3%Fiscal year ending 12/2023
Facility
96.3%Fiscal year ending 12/2023
VA AVG
39.7%
Rank
#75 / 78 | 495373 | ||||
| Friendship Retirement Community | NH AL IL MC RC SNF | Roanoke (Hollins) | 253
Facility
253
VA AVG
96
Rank
#5 / 365 |
91.2%
Facility
91.2%
VA AVG
70.5
Rank
#42 / 297 | +29% | 4.46
Facility
4.46
VA AVG
3.74
Rank
#31 / 78 | +4% | +19% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 82 | 18
Facility
18
VA AVG
38.4
Rank
#27 / 77 | 4.5
Facility
4.5
VA AVG
8.9
Rank
#17 / 77 | - | 231 | A+ |
48
Facility
48
VA AVG
44
Rank
#185 / 446 | Friendship Foundation Inc | $29.8MFiscal year ending 06/2024
Facility
$29.8MFiscal year ending 06/2024
VA AVG
$18.3M
Rank
#19 / 78 | $15.3MFiscal year ending 06/2024
Facility
$15.3MFiscal year ending 06/2024
VA AVG
$6.9M
Rank
#19 / 78 | 51.5%Fiscal year ending 06/2024
Facility
51.5%Fiscal year ending 06/2024
VA AVG
39.7%
Rank
#47 / 78 | 495092 | ||||
| South Roanoke Nursing Home | NH HOS MC RC SNF | Roanoke (Edgehill) | 98
Facility
98
VA AVG
96
Rank
#156 / 365 |
89.9%
Facility
89.9%
VA AVG
70.5
Rank
#44 / 297 | +28% | 3.36
Facility
3.36
VA AVG
3.74
Rank
#50 / 78 | +6% | -10% | $0
Facility
$0
VA AVG
$54.3k
Rank
#1 / 82 | 39
Facility
39
VA AVG
38.4
Rank
#50 / 77 | 13.0
Facility
13.0
VA AVG
8.9
Rank
#60 / 77 | - | 88 | A+ |
45
Facility
45
VA AVG
44
Rank
#207 / 446 | American Healthcare LLC | $9.5MFiscal year ending 12/2023
Facility
$9.5MFiscal year ending 12/2023
VA AVG
$18.3M
Rank
#72 / 78 | $5.1MFiscal year ending 12/2023
Facility
$5.1MFiscal year ending 12/2023
VA AVG
$6.9M
Rank
#69 / 78 | 53.6%Fiscal year ending 12/2023
Facility
53.6%Fiscal year ending 12/2023
VA AVG
39.7%
Rank
#15 / 78 | 495002 |
Financial Assistance for
Nursing Home in Virginia
Brandon Oaks is located in SW ROANOKE, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about Brandon Oaks
When does Brandon Oaks's license expire?
According to VA state health department records, Brandon Oaks's license expires on August 9, 2026.
What is the occupancy rate at Brandon Oaks?
Brandon Oaks's occupancy is 89.5%.
Are pets allowed at Brandon Oaks?
Yes, Brandon Oaks allows residents to bring their pets.
Does Brandon Oaks operate as a for-profit or non-profit?
Brandon Oaks is registered as a non-profit in VA.
Who is the administrator of Brandon Oaks?
Jessica White is the administrator of Brandon Oaks.
How many beds does Brandon Oaks have?
Brandon Oaks has 80 beds.
Has Brandon Oaks had any deficiencies?
Brandon Oaks has had 6 reported deficiencies since 2021 according to records from Virginia Department of Social Services (VDSS).
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