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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Virginia Veterans Care Center prides itself on its excellent resident-centered approach to senior recovery. Specializing in long-term nursing care, short-term rehabilitation, and all-inclusive nursing services, the facility offers a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build mutual trust for the complete healing potential.
The nursing home for veterans provides comprehensive results-driven programs that specifically cater to the varying needs of its residents. Virginia Veterans Care Center offers 24-hour skilled nursing therapies, rehabilitative services, licensed nurses, and a podiatrist. Amenities include a chapel, a library, nature trails, a salon, and a billiards room are among the many accommodations provided.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 33rd out of 85 homes in Virginia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 43m per day | ▲ 5% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 44m per day | ▼ 27% State avg: 1h 0m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 15m per day | ▲ 5% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 2m per day | ▼ 9% State avg: 3h 19m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 40% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 24m per day | ▼ 14% State avg: 28m per day · National avg: 29m per day |
Higher than the Virginia average: 85.7%Virginia Veterans Care Center is administrated by . Todd W Barnes.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 32 | 32 | This facility has total deficiencies in line with the Virginia average (32 vs. VA avg 32).— At avg |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 4 | 4 | This facility has deficiencies per year in line with the Virginia average (4 vs. VA avg 4).— At avg |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 6.4 | 2.3 | This facility has 178% more deficiencies per inspection than a typical Virginia nursing home (6.4 vs. VA avg 2.3).↑ 178% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 14 | This facility has 64% fewer total inspections than a typical Virginia nursing home (5 vs. VA avg 14).↓ 64% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 5 | 9 | This facility has 44% fewer inspections with violations than a typical Virginia nursing home (5 vs. VA avg 9).↓ 44% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 100% | 64% | This facility has 36 percentage points higher inspection violation rate than a typical Virginia nursing home (100% vs. VA avg 64%).↑ 36% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 7, 2025, found one deficiency related to the facility not posting the most current license on the premises. Earlier inspections identified various issues including medication management, nursing treatment compliance, staff training, and documentation of care plans. Prior reports noted deficiencies in medication availability, fall risk assessments, infection control, and emergency preparedness, with substantiated complaints about missed medication administration. Enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history shows ongoing challenges with regulatory compliance, though recent findings have been more limited in scope compared to earlier, broader issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsVirginia average 4.2
Last Health inspection on Jan 2022
Virginia average 38.4
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 16 citations resulted from standard inspections.
100% better than Virginia averageVirginia average: 0.4
100% better than Virginia averageVirginia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
15% worse than Virginia average
9% better than Virginia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,150 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 96 | 4 | 100 | 40,646 | 92 | 100% | 8.9 |
| Licensed Practical Nurse | 38 | 11 | 49 | 14,304 | 92 | 100% | 9.9 |
| Registered Nurse | 22 | 0 | 22 | 7,098 | 92 | 100% | 9.1 |
| Other Dietary Services Staff | 9 | 0 | 9 | 3,506 | 92 | 100% | 7.4 |
| Clinical Nurse Specialist | 7 | 0 | 7 | 3,279 | 75 | 82% | 8.1 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,706 | 71 | 77% | 7.6 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,328 | 65 | 71% | 7.2 |
| Occupational Therapy Assistant | 7 | 0 | 7 | 1,170 | 67 | 73% | 7.5 |
| Physical Therapy Aide | 3 | 0 | 3 | 934 | 65 | 71% | 7.7 |
| Dietitian | 2 | 0 | 2 | 816 | 64 | 70% | 7.6 |
| Nurse Practitioner | 2 | 0 | 2 | 769 | 64 | 70% | 7.5 |
| Administrator | 2 | 0 | 2 | 657 | 63 | 68% | 6.9 |
| Occupational Therapy Aide | 1 | 1 | 2 | 497 | 52 | 57% | 7.9 |
| Qualified Social Worker | 2 | 0 | 2 | 476 | 61 | 66% | 7 |
| Medical Director | 0 | 1 | 1 | 24 | 4 | 4% | 6 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 11 | 7 | 8% | 1.5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
9% better than Virginia averageVirginia average: 10.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.1
In line with Virginia averageVirginia average: 19.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
16.6%
In line with Virginia averageVirginia average: 16.8%
Percent of long-stay residents whose ability to move independently worsened
16.9%
14% better than Virginia averageVirginia average: 19.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.9%
19% worse than Virginia averageVirginia average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
7% worse than Virginia averageVirginia average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
2.6%
52% better than Virginia averageVirginia average: 5.4%
Percent of long-stay residents with a urinary tract infection
2.5%
62% worse than Virginia averageVirginia average: 1.5%
Percent of long-stay residents who lose too much weight
6.3%
7% worse than Virginia averageVirginia average: 5.9%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Virginia averageVirginia average: 14.9%
Percent of long-stay residents who received an antipsychotic medication
27.1%
111% worse than Virginia averageVirginia average: 12.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
9% better than Virginia averageVirginia average: 91.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Virginia averageVirginia average: 94.0%
Number of hospitalizations per 1,000 long-stay resident days.
0.93
36% better than Virginia averageVirginia average: 1.46
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.17
17% better than Virginia averageVirginia average: 1.41
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.9%
24% better than Virginia averageVirginia average: 74.9%
Percent of short-stay residents who newly received an antipsychotic medication
3.2%
162% worse than Virginia averageVirginia average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
28% better than Virginia averageVirginia average: 73.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.4%
21% better than Virginia averageVirginia average: 22.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.5%
44% better than Virginia averageVirginia average: 11.7%
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
34% worse than Virginia averageVirginia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
60.3%
12% better than Virginia averageVirginia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
53.1%
5% better than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
40% of new residents, usually for short-term rehab.
51% of new residents, often for short stays.
9% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
154Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Virginia Veterans Care Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #5 / 85Payroll — State benchmarkedThis home is ranked 5th out of 85 homes in Virginia. Shows total annual staff payroll benchmarked to the Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
3.7 miles from city center
Estimated distance in miles from Roanoke's city center to Virginia Veterans Care Center's address, calculated via Google Maps.
— 0.44 miles to nearest hospital (Salem VA Medical Center)
Add your location
Virginia Veterans Care Center is located in Roanoke, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Virginia Veterans Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Shenandoah Avenue Northwest) | 3 | 64.4% | -25% | 4.28 | +5% | +14% | $0 | 16 | 5.3 | - | 195 | - | 19 | Todd Barnes | $33.8M | $25.5M | 75.4% | 495274 | ||||
| Brandon Oaks Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Westland) | 43 | 89.5% | +4% | 5.33 | +28% | +42% | $0 | 12 | 4.0 | - | 57 | - | 33 | Heather Neff | $31.6M | $7.5M | 23.6% | 495373 | ||||
| Our Lady of the Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Roanoke (Gainsboro) | 127 | 88.2% | +3% | 3.79 | -42% | +1% | $0 | 14 | 4.7 | - | 65 | A+ | 68 | David Rawlings | $17.2M | $8.2M | 47.6% | 495357 | ||||
| South Roanoke Nursing Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Edgehill) | 98 | 85.7% | 0% | 3.36 | +6% | -10% | $0 | 39 | 13.0 | - | 85 | A+ | 45 | American Healthcare LLC | $10.6M | $5.8M | 54.4% | 495002 | ||||
| Richfield Living – Roanoke Campus |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Roanoke (Arrington Court) | 116 | 70.6% | -18% | 3.24 | -48% | -14% | $0 | 16 | 8.0 | - | 108 | - | 32 | - | $14.3M | $6.5M | 45.7% | 495427 |
Virginia Veterans Care Center is in the Shenandoah Avenue Northwest neighborhood of Roanoke.
Virginia Veterans Care Center has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to VA state health department records, Virginia Veterans Care Center's license expires on November 30, 2027.
Virginia Veterans Care Center's occupancy is 100%.
. Todd W Barnes is the administrator of Virginia Veterans Care Center.
Virginia Veterans Care Center has 3 beds.
Virginia Veterans Care Center has had 5 recently reported deficiencies.
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