Total staff
114
Employees
114
Contractors
0
Courtland Manor
Nursing Home & Memory Care · Dover, DE
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Courtland Manor
Nursing Home & Memory Care · Dover, DE
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Courtland Manor is a dedicated memory care community in Dover, DE, that offers specialized care for those with memory loss. The community’s nurturing and home-like environment ensures older adults’ comfort and safety. With 24-hour care, household services, and nutritious meals, residents experience worry-free living. Through personalized care plans, the community strives to meet residents’ unique needs and preferences.
Light exercises, social events, and memory-enhancing activities ensure residents can stay active and gain meaningful experiences. Residents can also rest comfortably, as spacious rooms and accessible amenities are available. With its peaceful setting in the serene residential area of Dover, the community guarantees a stress-free retirement. As one of the trusted choices for senior living in Delaware, this memory care community ensures older adults can thrive in their later years.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 10th out of 38 homes in Delaware. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 10th out of 38 homes in Delaware. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 36m per day
Rank #10 / 38Nurse hours — State benchmarkedThis home is ranked 10th out of 38 homes in Delaware. Shows adjusted nurse hours per resident per day benchmarked to the Delaware average, with a ranking across 38 Delaware SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Delaware avg
-1%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 45m per day | ▼ 27% State avg: 1h 2m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 1m per day | ■ Avg State avg: 1h 1m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 5m per day | ▼ 16% State avg: 2h 28m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 48m per day | ▼ 6% State avg: 4h 2m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 78% State avg: 9m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 33m per day | ▼ 23% State avg: 43m per day · National avg: 29m per day |
Types of Care at Courtland Manor
Memory Care
Nursing Home
Capacity and availability
This home usually has availability
Occupancy rate
81.7%
Rank #29 / 44Occupancy rate — State benchmarkedThis home is ranked 29th out of 44 homes in Delaware. Shows this facility's occupancy rate versus the Delaware average, with its Statewide rank out of 44. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walk Score: 54 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.48:1
9% worse than Delaware average
Avg staff/day
44
Average shift
7.4 hours
0% compared with Delaware average
Total staff hours (quarter)
29,929
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
48
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 48 | 0 | 48 | 14,742 | 92 | 100% | 7.5 |
| Licensed Practical Nurse | 28 | 0 | 28 | 6,818 | 92 | 100% | 7.6 |
| Clinical Nurse Specialist | 15 | 0 | 15 | 3,283 | 92 | 100% | 8.2 |
| Registered Nurse | 11 | 0 | 11 | 1,529 | 88 | 96% | 6.7 |
| Dietitian | 4 | 0 | 4 | 1,101 | 79 | 86% | 6.1 |
| Other Dietary Services Staff | 3 | 0 | 3 | 674 | 76 | 83% | 5.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 528 | 70 | 76% | 7.5 |
| Administrator | 1 | 0 | 1 | 486 | 61 | 66% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 429 | 57 | 62% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 260 | 76 | 83% | 3.4 |
| Occupational Therapist | 1 | 0 | 1 | 80 | 10 | 11% | 8 |
48 Certified Nursing Assistant
% of Days
100%
28 Licensed Practical Nurse
% of Days
100%
15 Clinical Nurse Specialist
% of Days
100%
11 Registered Nurse
% of Days
96%
4 Dietitian
% of Days
86%
3 Other Dietary Services Staff
% of Days
83%
1 Mental Health Service Worker
% of Days
76%
1 Administrator
% of Days
66%
1 Nurse Practitioner
% of Days
62%
1 RN Director of Nursing
% of Days
83%
1 Occupational Therapist
% of Days
11%
Penalties and fines
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$20K Rank #21 / 39Federal fines — State benchmarkedThis home is ranked 21st out of 39 homes in Delaware. Shows this facility's cumulative CMS federal fine dollars versus the Delaware average among facilities with fines, and where it ranks among 39 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
80% lower than Delaware averageDelaware average: $98K
Number of fines
2
7% more fines than Delaware averageDelaware average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Delaware averageDelaware average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$20K
Delaware average
$98K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 11, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 11, 2025
$9K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 2, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 2, 2024
$11K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.0
27% better than Delaware averageDelaware average: 9.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.7
12% better than Delaware averageDelaware average: 19.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
In line with Delaware averageDelaware average: 15.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.3%
Percent of long-stay residents whose ability to move independently worsened
11.3%
43% better than Delaware averageDelaware average: 19.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
5% worse than Delaware averageDelaware average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
18% better than Delaware averageDelaware average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.9%
Percent of long-stay high risk residents with pressure ulcers
2.9%
34% better than Delaware averageDelaware average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Delaware averageDelaware average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.6%
Percent of long-stay residents who lose too much weight
2.6%
54% better than Delaware averageDelaware average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.0%
Percent of long-stay residents who have depressive symptoms
4.0%
34% better than Delaware averageDelaware average: 6.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
20.9%
Percent of long-stay residents who received an antipsychotic medication
20.9%
90% worse than Delaware averageDelaware average: 11.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
In line with Delaware averageDelaware average: 95.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Delaware averageDelaware average: 97.4%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.00
Number of hospitalizations per 1,000 long-stay resident days.
1.00
45% better than Delaware averageDelaware average: 1.83
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.40
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.40
In line with Delaware averageDelaware average: 1.37
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
15% better than Delaware averageDelaware average: 82.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
85% worse than Delaware averageDelaware average: 0.9%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
18% better than Delaware averageDelaware average: 83.1%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
17% worse than Delaware averageDelaware average: 21.5%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
10.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.4%
7% better than Delaware averageDelaware average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Delaware averageDelaware average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
57.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
57.9%
8% better than Delaware averageDelaware average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
77
Medicare
10
13% of residents
Medicaid
57
74% of residents
Private pay or other
10
13% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Places of interest near Courtland Manor
1.4 miles from city center
Estimated distance in miles from Dover's city center to Courtland Manor's address, calculated via Google Maps.
— 0.39 miles to nearest hospital (Bayhealth Diabetes Wellness Center)
Calculate Travel Distance to Courtland Manor
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Financial Assistance for
Nursing Home in Delaware
Courtland Manor is located in Dover, Delaware.
Here are the financial assistance programs available to residents in Delaware.
Compare Nursing Home around Dover
The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Filter by care type
| Westminster Village Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Dover (The Hamlet) | 99 | 85.2% | +6% | 4.33 | +37% | -7% | $15.6k | 28 | 5.6 | 3 | 65 | - | 35 | Phi | $23.2M | $8.7M | 37.6% | 85032 | ||||
| Complete Care at Silver Lake |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Dover | 120 | 96.7% | +20% | 4.26 | +3% | -9% | $57.3k | 30 | 10.0 | 2 | 114 | A+ | 7 | - | $17.8M | $8.2M | 45.8% | 85027 | ||||
| Courtland Manor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Dover | 77 | 81.7% | +1% | 4.60 | -24% | -1% | $19.9k | 38 | 7.6 | 1 | 71 | - | 54 | Daniel Schurman | - | - | - | 85019 |
Frequently Asked Questions about Courtland Manor
Is Courtland Manor in a walkable area?
Courtland Manor has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at Courtland Manor?
Courtland Manor's occupancy is 81.7%.
What is the phone number of Courtland Manor?
(302) 674-0566 will put you in contact with the team at Courtland Manor.
Is Courtland Manor Medicare or Medicaid certified?
Yes — Courtland Manor is a CMS-certified provider of Medicare and Medicaid.
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