Total health inspections
5
Delaware average 4.4
Last Health inspection on Feb 2025
Memory Care Home
Courtland Manor
Courtland Manor, in Dover, Delaware, is a 70-bed senior living facility that provides exceptional skilled nursing care. With a team of professionals available 24/7, residents can get personalized and undivided attention. Their memory care facility boasts an enclosed courtyard, offering a safe and peaceful environment for residents to move around freely.
This community offers a wide range of activities tailored to meet individual needs and preferences. From arts and crafts to social groups, movies, bingo, religious services, and special holiday festivities, there is something for everyone. The activity programs are designed to cater to residents at various functioning levels, ensuring inclusivity and participation. Courtland Manor has a 5-Star rating from the Centers for Medicare and Medicaid Services, demonstrating their commitment to excellence in care. Additionally, their facility offers a separate activity program for residents in the Dementia Wing, focusing on helping them reach their individual potential. For special family occasions, Courtland Manor provides private areas to host gatherings and celebrations.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
77
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
81.7%
Residents per day (avg)
71
Occupancy rate
81.7%
Residents per day (avg)
71
Walk Score: 54 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Courtland Manor
Memory Care
Nursing Home
Health Inspection History
Inspections
Total health citations
38
Citations per inspection
7.6
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 38 citations resulted from standard inspections; 6 of 38 resulted from complaint investigations; and 2 of 38 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Delaware averageDelaware average: 0.9
Serious Health citations
1
1
17% better than Delaware averageDelaware average: 1.2
0 critical citations
1 serious citation
36 moderate citations
1 minor citation
Citations history (last 3 years)
Nutrition moderate citation
Feb 19, 2025
Corrected
Pharmacy minor citation
Feb 19, 2025
Corrected
Pharmacy moderate citation
Feb 19, 2025
Corrected
Quality of Care moderate citation
Feb 19, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Memory Care around Dover
The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Complete Care at Silver Lake
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Dover
120
No
A+
7
Private Rooms / Semi-Private Rooms
Harmony at Kent
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Dover
115
No
-
33
Private Rooms / Semi-Private Rooms
Courtland Manor
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Dover
77
No
-
54
Private Rooms / Semi-Private Rooms
A Nurturing Hand Assisted Living, LLC
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Baltimore (Pimlico)
7 Residents
No
-
88
Private / Shared Rooms
Home Instead
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Dover
-
No
A+
75
Private Rooms / Semi-Private Rooms
Places of interest near Courtland Manor
1.4 miles from city center — 0.39 miles to nearest hospital (Bayhealth Diabetes Wellness Center)
889 S Little Creek Rd #4721, Dover, DE 19901
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
121
Total Staff
102
Employees
19
Contractors
31,387
Total Hours (Quarter)
48
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 6 | 6.3 | No |
| Licensed Practical Nurse | 21 | 7.7 | No |
| Certified Nursing Assistant | 53 | 7.1 | No |
Staff by Category
Administration ⓘ
1 staff
7.9hs shift avg
Nursing Staff ⓘ
81 staff
7.1hs shift avg
Physicians & Practitioners ⓘ
11 staff
8.8hs shift avg
Therapy Services ⓘ
15 staff
7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
5 staff
6.1hs shift avg
Dietary Services ⓘ
7 staff
6hs shift avg
Other Services ⓘ
1 staff
7.7hs shift avg
Contractor Analysis
4.9%
of total hours from contractors
1,538 contractor hours this quarter
Respiratory Therapy Technician: 2
Physical Therapy Aide: 4
Physical Therapy Assistant: 5
Qualified Social Worker: 5
Speech Language Pathologist: 3
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 53 | 0 | 53 | 14,556 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 21 | 0 | 21 | 6,668 | 91 | 100% | 7.7 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 4,014 | 91 | 100% | 9 |
| Registered Nurse | 6 | 0 | 6 | 1,067 | 79 | 87% | 6.3 |
| Dietitian | 3 | 0 | 3 | 884 | 78 | 86% | 6.4 |
| Other Dietary Services Staff | 4 | 0 | 4 | 839 | 82 | 90% | 5.6 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 546 | 61 | 67% | 7.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 500 | 65 | 71% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 482 | 62 | 68% | 7.8 |
| Physical Therapy Aide | 0 | 4 | 4 | 468 | 65 | 71% | 7.2 |
| Administrator | 1 | 0 | 1 | 449 | 57 | 63% | 7.9 |
| RN Director of Nursing | 1 | 0 | 1 | 222 | 78 | 86% | 2.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 191 | 24 | 26% | 7.9 |
| Qualified Social Worker | 0 | 5 | 5 | 170 | 28 | 31% | 6.1 |
| Occupational Therapist | 1 | 0 | 1 | 168 | 21 | 23% | 8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 163 | 39 | 43% | 4.2 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
77 residents
Residents by payment source
Medicare
10 residents (13%)
Medicaid
57 residents (74%)
Private pay or other
10 residents (13%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.0
27% better than Delaware averageDelaware average: 9.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.7
12% better than Delaware averageDelaware average: 19.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
In line with Delaware averageDelaware average: 15.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.3%
Percent of long-stay residents whose ability to move independently worsened
11.3%
43% better than Delaware averageDelaware average: 19.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
5% worse than Delaware averageDelaware average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
18% better than Delaware averageDelaware average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.9%
Percent of long-stay high risk residents with pressure ulcers
2.9%
34% better than Delaware averageDelaware average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Delaware averageDelaware average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.6%
Percent of long-stay residents who lose too much weight
2.6%
54% better than Delaware averageDelaware average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.0%
Percent of long-stay residents who have depressive symptoms
4.0%
34% better than Delaware averageDelaware average: 6.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
20.9%
Percent of long-stay residents who received an antipsychotic medication
20.9%
90% worse than Delaware averageDelaware average: 11.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
In line with Delaware averageDelaware average: 95.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Delaware averageDelaware average: 97.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
15% better than Delaware averageDelaware average: 82.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
85% worse than Delaware averageDelaware average: 0.9%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
18% better than Delaware averageDelaware average: 83.1%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$20K
80% lower than Delaware averageDelaware average: $98K
Number of fines
2
7% more fines than Delaware averageDelaware average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Delaware averageDelaware average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$20K
Delaware average
$98K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 11, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 11, 2025
$9K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 2, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 2, 2024
$11K
Last updated: Jan 2026
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