Total staff
134
Employees
105
Contractors
29
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Eastside Center for Health and Rehabilitation
Nursing Home & Independent Living · Bangor, ME
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Eastside Center for Health and Rehabilitation
Nursing Home & Independent Living · Bangor, ME
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Eastside Center for Health and Rehabilitation accepts Medicare, Medicaid, and private pay.
Overview of Eastside Center for Health and Rehabilitation
Eastside Center for Health and Rehabilitation is focused on providing the best possible care to those in need. The nursing home promotes an environment where residents continuously grow as individuals in a nurturing atmosphere where the potential of all seniors is maximized for a better quality of life. Eastside Center is dedicated to providing a unique customized solution to the needs of its residents for a speedy recovery.
The nursing home compares the individual needs of its residents before providing a specific care plan tailored just for them. The specialties provided are centered on the rehabilitative therapies needed, such as physical, occupational, and speech offered. Skilled nursing services include wound care, catheter care, ileostomy care, and restorative nursing.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 24th out of 30 homes in Maine. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 24th out of 30 homes in Maine. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 30m per day
Rank #24 / 30Nurse hours — State benchmarkedThis home is ranked 24th out of 30 homes in Maine. Shows adjusted nurse hours per resident per day benchmarked to the Maine average, with a ranking across 30 Maine SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Maine avg
-22%
Standout metric
Registered Nurse (RN) is +18% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 13m per day | ▲ 18% State avg: 1h 2m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 20m per day | ▼ 26% State avg: 27m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 56m per day | ■ Avg State avg: 2h 52m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 4m per day | ▲ 4% State avg: 3h 55m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ■ Avg State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 52m per day | ▲ 18% State avg: 44m per day · National avg: 28m per day |
Types of Care at Eastside Center for Health and Rehabilitation
Nursing Home
Independent Living
Capacity and availability
This home usually has limited availability
Occupancy rate
89.4%
Rank #148 / 247Occupancy rate — State benchmarkedThis home is ranked 148th out of 247 homes in Maine. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 247. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
70 days
Walk Score: 17 / 100 Rank #242 / 422Walk Score — State benchmarkedThis home is ranked 242nd out of 422 homes in Maine. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Maine SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
AwardsMcKnight’s Excellence in Technology Award
CertificationsMcKnight’s Excellence in Technology Award, Certified Great Place to Work
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Doctor on Staff
24-Hour Staffing
Home Care
Spa
Patio
Transportation
Housekeeping
ActivitiesThe center offers daily activities and events designed to stimulate and inspire residents.
Branded ProgramsPassport™
Wellness ProgramThe Passport™ approach is designed to care for each person’s unique needs, providing access to a continuum of post-acute services including therapy, telehealth, diagnostics, home care, and hospice.
Specific ProgramsAbout Eastside, Our Approach, Our Center
Religious ServicesYes
Volunteer ProgramsYes
Operating Hours24/7
Food DescriptionThe center provides three meals a day along with an always available menu to meet the nutritional needs of residents.
Meal Schedule3 meals a day, plus an always available menu
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
2.06:1
0% compared with Maine average
Avg staff/day
41
Average shift
7.8 hours
0% compared with Maine average
Total staff hours (quarter)
29,496
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
24
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
5
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
57
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
9.2%
2,726 contractor hours this quarter
Respiratory Therapy Technician: 9
Physical Therapy Assistant: 6
Speech Language Pathologist: 5
Occupational Therapy Assistant: 3
Registered Nurse: 2
Qualified Social Worker: 2
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 57 | 0 | 57 | 13,273 | 92 | 100% | 7.6 |
| Registered Nurse | 22 | 2 | 24 | 6,684 | 92 | 100% | 9.7 |
| Medication Aide/Technician | 12 | 0 | 12 | 3,071 | 92 | 100% | 9.3 |
| Licensed Practical Nurse | 5 | 0 | 5 | 1,420 | 90 | 98% | 8.8 |
| Physical Therapy Assistant | 0 | 6 | 6 | 1,089 | 81 | 88% | 6.2 |
| Speech Language Pathologist | 0 | 5 | 5 | 540 | 70 | 76% | 5.9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 468 | 70 | 76% | 6 |
| Dietitian | 1 | 0 | 1 | 453 | 60 | 65% | 7.5 |
| Qualified Social Worker | 0 | 2 | 2 | 440 | 60 | 65% | 6.7 |
| Respiratory Therapy Technician | 0 | 9 | 9 | 326 | 65 | 71% | 4.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 137 | 48 | 52% | 2.8 |
| Medical Director | 0 | 1 | 1 | 58 | 11 | 12% | 5.3 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 49 | 22 | 24% | 2.1 |
| Nurse Aide in Training | 2 | 0 | 2 | 25 | 6 | 7% | 4.1 |
57 Certified Nursing Assistant
% of Days
100%
24 Registered Nurse
% of Days
100%
12 Medication Aide/Technician
% of Days
100%
5 Licensed Practical Nurse
% of Days
98%
6 Physical Therapy Assistant
% of Days
88%
5 Speech Language Pathologist
% of Days
76%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
65%
1 Clinical Nurse Specialist
% of Days
64%
3 Other Dietary Services Staff
% of Days
76%
1 Dietitian
% of Days
65%
2 Qualified Social Worker
% of Days
65%
9 Respiratory Therapy Technician
% of Days
71%
1 Occupational Therapy Aide
% of Days
52%
1 Medical Director
% of Days
12%
3 Occupational Therapy Assistant
% of Days
24%
2 Nurse Aide in Training
% of Days
7%
Penalties and fines
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$20K Rank #29 / 30Federal fines — State benchmarkedThis home is ranked 29th out of 30 homes in Maine. Shows this facility's cumulative CMS federal fine dollars versus the Maine average among facilities with fines, and where it ranks among 30 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
19% lower than Maine averageMaine average: $24K
Number of fines
2
64% more fines than Maine averageMaine average: 1.2
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Maine averageMaine average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$20K
Maine average
$24K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Feb 25, 2025 · $11K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 25, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 25, 2025
$11K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
34% better than Maine averageMaine average: 14.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.3
27% better than Maine averageMaine average: 29.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.0%
Percent of long-stay residents whose need for help with daily activities has increased
16.0%
39% better than Maine averageMaine average: 26.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.4%
Percent of long-stay residents whose ability to move independently worsened
16.4%
48% better than Maine averageMaine average: 31.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.4%
5% worse than Maine averageMaine average: 29.8%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
62% better than Maine averageMaine average: 4.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.9%
Percent of long-stay high risk residents with pressure ulcers
2.9%
35% better than Maine averageMaine average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.3%
Percent of long-stay residents with a urinary tract infection
2.3%
17% better than Maine averageMaine average: 2.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.9%
Percent of long-stay residents who lose too much weight
9.9%
80% worse than Maine averageMaine average: 5.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
39.2%
Percent of long-stay residents who have depressive symptoms
39.2%
273% worse than Maine averageMaine average: 10.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
23.4%
Percent of long-stay residents who received an antipsychotic medication
23.4%
18% worse than Maine averageMaine average: 19.8%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
9% better than Maine averageMaine average: 90.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Maine averageMaine average: 95.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.07
Number of hospitalizations per 1,000 long-stay resident days.
1.07
23% better than Maine averageMaine average: 1.39
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.60
23% better than Maine averageMaine average: 2.08
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.1%
31% better than Maine averageMaine average: 70.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
43% better than Maine averageMaine average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.1%
28% better than Maine averageMaine average: 74.5%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.9%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.9%
12% worse than Maine averageMaine average: 20.5%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.8%
18% better than Maine averageMaine average: 15.6%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Maine averageMaine average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
72.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
72.6%
35% better than Maine averageMaine average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
63.5%
Rate of successful return to home or community from a skilled nursing facility.
63.5%
26% better than Maine averageMaine average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
36% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
52% of new residents, often for short stays.
Typical stay
1 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
65
Medicare
22
33.8% of residents
Medicaid
36
55.4% of residents
Private pay or other
7
10.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Eastside Center for Health and Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
89.4%
↑ 1.1pp vs 2022
Net Income
-$97.0K
↓ ~$749.3K vs 2022
Total Payroll
$5.7M
↑ ~$197.2K vs 2022
Profit Margin
-1.0%
↓ 8.5pp vs 2022
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$9.8M
Operating loss
-$97.0K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$9.8M Rank #30 / 36Revenue — State benchmarkedThis home is ranked 30th out of 36 homes in Maine. Shows this facility's annual revenue compared to the Maine SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$97.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #26 / 36Payroll — State benchmarkedThis home is ranked 26th out of 36 homes in Maine. Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #26 / 36Payroll — State benchmarkedThis home is ranked 26th out of 36 homes in Maine. Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.9M
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Robert Cleaves, Administrator at Eastside Center for Health and Rehabilitation, leads with a strong commitment to patient care and organizational excellence. He began his career as a Patient Service Representative and advanced to administrator roles in multiple long-term care facilities. Robert holds a Bachelor’s degree in Health Sciences and a Master’s in Healthcare Administration from Husson University.
Places of interest near Eastside Center for Health and Rehabilitation
2.2 miles from city center
Estimated distance in miles from Bangor's city center to Eastside Center for Health and Rehabilitation's address, calculated via Google Maps.
— 0.28 miles to nearest hospital (Dorothea Dix Psychiatric Center)
Calculate Travel Distance to Eastside Center for Health and Rehabilitation
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Financial Assistance for
Nursing Home in Maine
Eastside Center for Health and Rehabilitation is located in Bangor, Maine.
Here are the financial assistance programs available to residents in Maine.
Frequently Asked Questions about Eastside Center for Health and Rehabilitation
What neighborhood is Eastside Center for Health and Rehabilitation in?
Eastside Center for Health and Rehabilitation is in the Tree Streets neighborhood.
Is Eastside Center for Health and Rehabilitation in a walkable area?
Eastside Center for Health and Rehabilitation has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are there photos of Eastside Center for Health and Rehabilitation?
Yes — there are 21 photos of Eastside Center for Health and Rehabilitation in the photo gallery on this page.
What is the phone number of Eastside Center for Health and Rehabilitation?
(207) 947-6131 will put you in contact with the team at Eastside Center for Health and Rehabilitation.
Is Eastside Center for Health and Rehabilitation Medicare or Medicaid certified?
Yes — Eastside Center for Health and Rehabilitation is a CMS-certified provider of Medicare and Medicaid.
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